Product Status Messages - Epson WorkForce Pro WP-4520 User Manual

Product Status Messages

You can often diagnose problems with your product by checking the messages on its LCD screen. You
can also press the
LCD screen message
Paper out or paper jam
Paper jam
No paper source
matches paper size
setting.
Communication error
Recovery mode
Cannot recognize USB
device
No dial tone detected.
Try Check Fax
Connection.
Printer error
Parent topic:
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Cassette
Paper Jam Problems in the Duplexer
Document Jams in the Automatic Document Feeder
Where to Get Help
Help button to view help topics.
Condition/solution
Follow the instructions on the screen to load paper in the indicated paper
source or check for paper jams.
Follow the instructions on the screen to see how to remove the jammed
paper from the area indicated. Then press either of the
Load the paper you want to print on, or select the size loaded in the product.
Make sure the computer is connected to your product and your software is
installed correctly.
An error has occurred during firmware updating. Connect your product using
a USB cable and try updating the firmware again. If you still receive this error
message, contact Epson for support.
Make sure the USB thumb drive or other device has been inserted correctly.
Make sure the phone cable is connected correctly and the phone line works.
If you connected the product to a PBX (Private Branch Exchange) phone line
or Terminal Adapter, turn off the Dial Tone Detection setting.
Turn the product off and then back on again. If the error continues, make
sure you removed the foam and plastic protective materials from inside the
product.
Solving Problems
226
Start buttons.