Troubleshooting - Kenmore Ultra wash HE 665.7798 Use & Care Manual

TROUBLESHOOTING
CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.
PROBLEM SOLUTION
DISHWASHER DOES NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
NOT RUN If the Start/Resume light is blinking, push START/RESUME to resume the cycle.
Be sure the door is closed and latched.
Be sure you have selected a cycle. (See "Cycles and Options Information.")
Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.
If lights other than Start/Resume blink and the unit will not run, you will need to call for
service.
DETERGENT REMAINS IN Check for dishware such as cookie sheets, cutting boards, or large containers, etc. that
THE DISPENSER OR may be blocking the detergent dispenser from opening properly.
TABLET IS ON BOTTOM Be sure your detergent is fresh and lump free.
OFTUB
Be sure the cycle has completed (green light is on). If it has not completed, you will
need to resume the cycle by pressing START/RESUME.
CYCLE RUNS TOO LONG NOTES:
• To use less water and reduce energy consumption you will encounter cycles that
typically run for up to 3 hours.
• A water heater setting of 120°F (49°C) is best, the dishwasher will delay longer while
heating cooler water.
• Some options will add time to the cycle. (See "Cycles and Options Information"
section.) The Heated Dry option adds 1/2hour.
Try the 1 Hour Wash cycle.
Run the hot water at a faucet close to the dishwasher before starting the cycle.
DISHWASHER NOT NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a
DRYING porous surface which tends to collect water droplets. Towel drying may be necessary.
Use of rinse aid along with the Heated Dry option is needed for proper drying.
Proper loading of items can affect drying. (See specific loading instructions within this
guide.)
Glasses and cups with concave bottoms hold water. This water may spill onto other
items when unloading.
• Unload the bottom rack first.
• Locate these items on the more slanted side of the rack for improved results.
WILL NOT FILL Be sure the water is turned on to the dishwasher.
Check that the float is free from obstructions. (See "Parts and Features.")
Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not
operate properly or may not fill with water. (See "BLINKING LIGHTS" in
"Troubleshooting.')
WATER REMAINS IN THE Be sure the cycle has completed (the green light is on). If it has not, you will need to
TUB/WILL NOT DRAIN resume the cycle by pressing START/RESUME.
If dishwasher is connected to a food waste disposer, be sure the knockout plug has
been removed from the disposer inlet.
Check for kinks in the drain hose.
Check for food obstructions in the drain or disposer.
Check your house fuse or circuit breaker.
21