Hardware Problems - Oki OKIDATA OL400e User Manual

Manual Name:
OKIDATA OL400e & 410e
Chapter:
C Problem Solving (aka Ch.12)

Hardware Problems

Hardware Problems
Symptoms
Font card doesn't work.
Graphic image prints partly
on one page, partly on the
next.
Nothing happens, but printer
indicates it is ready to
receive data.
Garbage prints.
Printer freezes or displays
error message when
computer is rebooted.
Odors
OL400/410ex (96-02-03)
Problem
Card may not be correctly
installed.
Insufficient printer memory
for this image at this
resolution.
Configuration error.
Incorrect cable configuration.
(Also, see Software
Problems.( ))
Booting the computer while
the printer is on can cause a
communications error.
Gases are given off by forms
or adhesives passing
through the hot fusing unit.
Solution
Reinstall card: 1. Turn off
printer. 2. Install font card,
making sure it is firmly
seated. 3. Turn printer on.
Use the correct font
selection procedure.
Change the resolution,
reduce the image size, or
install more memory in your
printer. Increase PAGE BUF
in Level 2 Menu.
Check cable connection; if
serial, make sure appropriate
MODE command has been
used (PC). If more than one
printer is available, make
sure your printer has been
selected. Make sure your
printer is on-line.
Check cable configuration,
continuity, and length.
Take printer off-line before
rebooting computer.
Make sure the forms you use
can withstand heating, and
provide adequate ventilation.