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Oki OL810e Handbook

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Chapter 0
Copyright Information
Publications Department
OKIDATA
532 Fellowship Road
Mount Laurel, New Jersey 08054
OKIDATA is a registered trademark of Oki Electric Industry Company, Ltd.;
Marque déposée de Oki Electric Industry Company, Ltd.; Marca Registrada, Oki Electric Industry
Company, Ltd.
OKIPRO II, Micro Docs II, and Bar Codes Plus II are Trademarks of OKI Electric Inductry Company, Ltd.
Energy Star is a trademark of the United States Environmental Protection Agency
TrueType and AppleTalk are registered trademarks of Apple Computer Company
Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard Company.
IBM is a registered trademark of International Business Machines Corp.
Microsoft and MS-DOS are registered trademarks and Windows is a trademark of Microsoft Corporation.
WordPerfect is a registered trademark of Novell, Inc.
Word and Works are registered trademarks of Microsoft Corporation.
Architext is a trademark of Architext, Inc.
Bitstream is a registered trademark and Fontware is a trademark of Bitstream, Inc.
Fontware is licensed to Bitstream, Inc., in West Germany, France, and the United Kingdom by Electronic Printing
Systems, Ltd.
Compugraphic is a registered trademark of Agfa Corporation
Intellifont is a registered trademark of Compugraphic Corporation.
Glyphix is a trademark of SWFTE International.
Portions of software ©1994-1995 Adobe Systems Incorporated. All Rights Reserved. Adobe is a trademark of
Adobe Systems Incorporated and may be registered in certain jurisdictions.
ZIP Code is a registered trademark of the United States Postal Service.

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  • Page 1: Chapter 0 Copyright Information

    Marque déposée de Oki Electric Industry Company, Ltd.; Marca Registrada, Oki Electric Industry Company, Ltd. OKIPRO II, Micro Docs II, and Bar Codes Plus II are Trademarks of OKI Electric Inductry Company, Ltd. Energy Star is a trademark of the United States Environmental Protection Agency TrueType and AppleTalk are registered trademarks of Apple Computer Company Hewlett-Packard, HP, and LaserJet are registered trademarks of Hewlett-Packard Company.

  • Page 2: Revision Information

    Revision Information Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. OKIDATA assumes no responsibility for the results of errors beyond its control. OKIDATA also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.

  • Page 3: Important Safety Instructions

    Important Safety Instructions IMPORTANT SAFETY INSTRUCTIONS Your OKIDATA printer has been carefully designed to give you years of safe, reliable performance. As with all electrical equipment, however, there are a few basic precautions you should take to avoid hurting yourself or damaging the printer: - Read the setup and operating instructions in this handbook carefully.

  • Page 4: Federal Communications Commission

    Federal Communications Commission Federal Communications Commission Radio Frequency Interference Statement for 120-Volt Models WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 5 Industry Canada Radio Interference Statement for 230/240-Volt Models This apparatus complies with the Class A limits for radio interference as specified in the Industry Canada Radio Interference Regulations. Cet appareil est conforme aux critères établis pour la Classe A en ce qui concerne les interférences radio, tel que spécifié...
  • Page 6 OL810e Features Congratulations! You have selected a high speed printer with excellent paper handling and outstanding print quality. Your printers features include: - 8 PPM output - True 600 dpi print resolution, plus 600 x1200 resolution for graphics - HP LaserJet 4 compatibility (PCL5e)

  • Page 7: Chapter 1 Select A Suitable Place For Your Printer

    Chapter 1 Select a Suitable Place for your Printer Select a Suitable Place for your Printer - A firm surface such as a table or desktop - Space to open the cover and pull out the paper tray and the rear output extender - Air circulation around the printer to prevent overheating - A nearby power source - Room temperature of 50°...

  • Page 8: Check The Contents

    Check the Contents Check the Contents Unpack your printer. The shipping box should contain: - Okidata OL810e Printer (with Image Drum Cartridge installed) - Software Support Driver Diskette - Toner Cartridge - Printer Handbook - Black light- shield bag (for storing image drum if printer must be shipped) - Power Cord If you are missing anything, contact your dealer.

  • Page 9: Remove The Image Drum Protective Paper

    Remove the Image Drum Protective Paper Remove the Image Drum Protective Paper Press the cover release button and lift the cover (1). Lift out the image drum cartridge. Do not touch the drums green surface (2). Remove the protective paper from the image drum (3). Reinstall the cartridge into the printer.
  • Page 10 Remove Protective Film from the Control Panel Remove Protective Film LIft up the corner and peel the protective plastic film from the control panel.

  • Page 11: Installing Toner

    Installing Toner Installing Toner Remove the sponge (1). Unwrap the toner cartridge. Shake the cartridge to distribute the toner (2). Peel tape off the bottom (3). Grasp the blue lock lever and place the left side of the toner cartridge under the tab (4). Lower the right side into the toner well, aligning the lock lever slot (5) with the ridge in drum cartridge (6).

  • Page 12: Choosing Paper

    Choosing Paper Choosing Paper For best results, use paper that is smooth and of high quality. Store paper in its ream wrapper until you are ready to use it, and keep it away from moisture or other conditions that can cause it to wrinkle or curl. Avoid printing on both sides of the paper for more than a few pages, or preprinted documents that have been in a photocopier.

  • Page 13: Loading Paper

    Loading Paper Loading Paper Slide the tray out of the printer (1). Adjust the tray guides for the correct paper size (2,3). Fan a stack of paper and place it in the tray under the tabs. Do not fill above the PAPER FULL mark (4). Place the tray back into the printer then push closed until the tray locks in place.
  • Page 14 Paper Exit Paths - Top Paper Exit Paper Exit Paths Top Paper Exit - Pull the front exit extender forward. Lift out the support bar. - Printed pages exit face down - Pages are stacked in the order printed - Exit bin holds 150 sheets of 20-lb. paper Note: Don't change paper paths while printing, paper jam may occur.

  • Page 15: Rear Paper Exit

    Rear Paper Exit Rear Paper Exit - Pull out the rear exit extender until it locks in place. Lift out the support bar. To return to top exit, close the support bar and push the rear exit extender firmly back in place, paper will then exit into the top bin.

  • Page 16: Printing A Demo Page

    Printing a Demo Page Printing a Demo Page Press ON-LINE (1) until the READY light goes out. Press FORM FEED/PRINT DEMO (2) and hold until PRINT DEMO appears. Demo pages will print.

  • Page 17: Turning On The Printer

    Turning on the Printer Turning on the Printer Make sure the printer is off (1). Plug the cord into the printer first (2), then into a grounded outlet (3). Turn the printer on (4). It takes about 10 seconds for the printer to initialize, warm up, and display the ON-LINE message, telling you its ready to receive data.

  • Page 18: Changing The Display Language

    Changing the Display Language Changing the Display Language To change the language on the panel display and menu printout: Press ON-LINE (1) until the READY light goes out. Press and hold MENU1/Menu2 (2) until PRINT MODE displays. Press MENU1/Menu2 (2) 10 times until the display reads LANGUAGE. Press ENTER/Power Save (3).
  • Page 19 Printing a Demo Page Printing a Demo Page Press ON-LINE (1) until the READY light goes out. Press FORM FEED/PRINT DEMO (2) and hold until PRINT DEMO appears. The Demo pages will print.

  • Page 20: Interfacing With Your Computer

    Interfacing with your Computer Interfacing with your Computer Your printer has both a high-speed, bi-directional parallel interface port and a RS232C serial interface port. Which you use depends on your system and your needs. Your dealer can suggest the appropriate cable.

  • Page 21: Connecting The Cable

    Connecting the Cable Connecting the Cable Make sure the printer and computer are off (1). Insert the printer end of the cable firmly into the proper connector on the back of the printer (parallel, 2; serial, 3). Fasten the cable to the printer securely.
  • Page 22 Automatic Interface Switching Automatic Interface Switching Your printer automatically detects which port is sending data and activates that interface. This means that in most cases you don't have to do anything to set up the interface. Usually the default interface settings wont need any changes.

  • Page 23: Chapter 2 The Ready Light

    Chapter 2 The Ready Light Operating your Printer The Ready Light Means Printer is on-line, ready to receive data; button functions inactive (except for ON-LINE). Printer is off-line, cannot receive data; button functions active. Blinking Printer is receiving data.

  • Page 24: The Display Window

    The Display Window The Display Window It tells you - What the printer is doing during normal operation. - When you need to add paper or change consumables. - When there's something wrong with the printer. See Problem Solving for a list of display messages (...

  • Page 25: The Buttons

    The Buttons The Buttons The buttons on the bottom row are described here. The buttons on the top row control the printer menus; they will be described in "Using the Menus". Except for the ON-LINE button, all of the buttons function only when the printer is off-line. Press to switch printer between on-line/off-line state.

  • Page 26: Using The Menus

    Using the Menus Using the Menus The printer menus let you change the settings for a number of the printers features. When you change a printer menu setting, it becomes the default until you change it again. Your selections stay in memory even when you turn off the printer. If your software can control a feature that is also controlled in a printer menu, the software will override the menu setting.

  • Page 27: Printing The Menu

    Printing the Menu Printing the Menu Press ON-LINE to take the printer off-line. Press and hold PAPER SIZE/Print Menu. The printout includes: - Menu 1 selections - Menu 2 selections - Factory default settings - The current settings.
  • Page 28 Resetting Menus to Factory Settings Resetting Menus to Factory Settings The menus can be reset to the factory (default) settings in the Maintenance Menu. See the instructions on entering the Maintenance Menu (...

  • Page 29: Clearing The Buffer

    Clearing the Buffer Clearing the Buffer If a selection is made from a menu while there is data in the buffer that has not yet been printed, or while a DLL/Macro is present, the RESET TO SAVE message displays prompting you to press the ©...
  • Page 30 The Printer Menus - Quick Menus The Printer Menus - Quick Menus Quick Menus allow direct access to three often-used features: - Power Save - Paper Size - Tray Type Accessing a Quick Menu 1. Press ON-LINE to place printer off-line. 2.
  • Page 32 Accessing & Menu 1 Settings Accessing Menu 1 1. Press ON-LINE to take the printer off-line. 2. Press MENU 1 repeatedly to move through the categories. They appear on the display. 3. Press ENTER to pick a category (the default option displays). 4.
  • Page 33 LEGAL 14 8.5" X 14" LEGAL 13 8.5" X 13" A4 SIZE 210 mm 297 mm A5 SIZE 148 mm 210 mm A6 SIZE 105 mm X 148 mm B5 SIZE 176 mm X 250 mm TRAY 2 Appears if LETTER , EXEC, Select paper size in installed...
  • Page 34 MEDIA TYPE TRAY 1MANUAL MEDIUM, M. HEAVY, Specify paper weight TRAY 2 Appears if HEAVY, LIGHT, M. to improve installed LIGHT quality/toner fusing. FEEDER Appears if MEDIUM=20 lb installed smoothM. HEAVY=24-28 lb smooth or textured HEAVY=32 lb labels, transparencies LIGHT=16 lb M.
  • Page 35 FONT HGT Appears 12.00, 4.00 to 999.75 Select point size if selected font is Adjust in .25 point (height) of scalable/proportional increments. characters when spaced scalable font with proportional spacing is selected. (72 points= 1 inch). Horizontal spacing adjusts accordingly. SYMBOL ROMAN-8 Select Symbol Set.
  • Page 36 Accessing & Menu 2 Settings Accessing Menu 2 Choose options the same way as Menu 1. To enter Menu 2, press and hold MENU 1/Menu 2 for 2 seconds. Menu 2 Settings Factory default settings are shown in bold italic . Category Items Options...
  • Page 37 AUTOEJCT OFF , 1 SEC to When set to other than Off: if printer 300 SEC in 1 doesn't receive data within the set time, current page will print and increments eject. Meant for use with software that doesn't issue Form Feed command at end of last page.
  • Page 38 CLEARABLE CLR WRNG ON , JOB Warning message appears when WARNINGS printer must reconfigure memory to select most efficient way to print a complex job. ON=Message displays, press RECOVER to clear. OFF=Message clears when next print job is received. PARALLEL I/F SPEED HIGH , MEDIUM HIGH=Data transfer speed...
  • Page 39 LANGUAGE ENGLISH Select language displayed. DEUTSCH German FRANCIS French ITALIAN Italian CASTLAN Spanish SVENSKA Swedish NORSK Norwegian DANSK Danish NEDERL Dutch TURKCE Turkish PORTUG Portuguese POLSKI Polish...
  • Page 40 Accessing & the Maintenance Menu Settings Accessing the Maintenance Menu Turn off the printer. 1. Press and hold MENU 1/Menu 2 and turn on the printer. USER MNT will display. 2. Press MENU 1/Menu 2 repeatedly to move through the categories. 3.

  • Page 41: When To Use Manual Feed

    When to Use Manual Feed When to Use Manual Feed Use manual feed to print: - Paper heavier than 28 lbs. - Envelopes - Labels - Transparencies - Something you dont have in the tray, like a letterhead page Its easiest to control manual feed through your software. You can also use the printer menu.

  • Page 42: Using Manual Feed

    Using Manual Feed Using Manual Feed Set manual feed and paper size in your software. Pull down the manual feed tray. (1,2). Adjust the guides (3). Insert a sheet (letterhead in first, facing up) until the printer grips it (4). Issue the print command in your software.

  • Page 43: Selecting Envelopes

    Selecting Envelopes Selecting Envelopes - No windows, metal clasps, or snaps they can damage the image drum. - Paper no heavier than 28 lb. - Sturdy construction. - Smooth, even surface. - Seams down the sides,not across the middle. - Squared-off flaps that dont cover the print area. - No self-sealing flaps.

  • Page 44: Printing Envelopes

    Printing Envelopes Printing Envelopes Set envelope size and landscape orientation in your software. Pull out the rear exit extender until it locks (1). Lift out the support bar (2). Pull the manual feed tray down (3,4). Adjust the guides (5). Insert the envelope flap down and to the left until the printer grips (6). Issue the print command to your software.

  • Page 45: Transparencies And Adhesive Labels

    Transparencies and Adhesive Labels Transparencies and Adhesive Labels - Should be specifically made for laser printers or photocopiers. - Must be able to withstand heat of 200°C for 0.1 second. - Labels should cover the entire carrier sheetcarrier and adhesive must not be exposed to any part of the printer.

  • Page 46: What Is A Font

    What is a Font? A font is a set of letters and other characters with a common design and style. The OL810e has resident scalable fonts, which you can print in any size from 4 points to 999.75 points. It also has the bitmapped...

  • Page 47: Printing A Font Page

    Printing a Font Page Printing a Font Page 1. Press ON-LINE to take printer off-line. 2. Press and hold TRAY TYPE/Print Fonts until PRINT FONTS displays. 3. The font page prints.
  • Page 48 Whats on the Font Page Whats on the Font Page The font page prints samples of every resident, card, and soft font in the printer. It also gives the following information about each font: - Font No.(Font ID): Use this number to select fonts in the printer menu. - Font Name: The name of the font or typeface.

  • Page 49: Selecting Fonts In Your Software

    Selecting Fonts in Your Software Selecting Fonts in Your Software The easiest way to select fonts is through your software program. Your software can send a printer command that consists of a set of codes, one for each of the font characteristics. If your software has the appropriate driver, you can specify the font you want, and it will send the necessary commands to the printer.

  • Page 50: Font Cards

    Font Cards Font Cards These options add bitmapped fonts without taking up memory. Simply turn off the printer and insert the card into the slot with the label facing the inside of the printer. Then select Font Card in your software printer driver see your software documentation for details.

  • Page 51: Soft Fonts

    Soft Fonts Soft Fonts Downloaded fonts, also known as soft fonts, must first be created using a software package such ® as Bitstream Fontware, and are then downloaded to the printers memory. If your software package supports soft fonts, theyre engaged just like resident or card fonts. Soft fonts are removed from memory when the printer is turned off.

  • Page 52: Chapter 3 Maintaining Your Printer

    Chapter 3 Maintaining Your Printer Maintaining Your Printer This chapater contains the following: Toner Cartridge Life ........When to Replace the Toner Cartridge ....Image Drum Cartridge Life ......When to Replace the Image Drum Cartridge ..Using a Cleaning Page ........

  • Page 53: Toner Cartridge Life

    Toner Cartridge Life Toner Cartridge Life How long your toner cartridge lasts depends on the print density, the percentage of the page that prints black. - A typical letter has 3% to 5% print density, graphics usually have higher density. - Higher print density means toner is used up faster.

  • Page 54: When To Replace The Toner Cartridge

    When to Replace the Toner Cartridge When to Replace the Toner Cartridge Replace the toner cartridge after TONER LOW displays in the control panel window. After TONER LOW displays, the printer will print 100 more sheets, then display TONER EMPTY and stop printing.

  • Page 55: Image Drum Cartridge Life

    Image Drum Cartridge Life Image Drum Cartridge Life The life of an image drum depends on a number of factors, including temperature and humidity, the type of paper you use, and the number of pages per job. The image drum cartridge should last about 12,000 pages at one page per job,16,000 pages at three pages per job, 18,000 pages at seven pages per job and 20,000 pages at fifteen pages per job.

  • Page 56: When To Replace The Image Drum Cartridge

    When to Replace the Image Drum Cartridge When to Replace the Image Drum Cartridge When the drum reaches 90% of its life, the CHG DRUM message displays. At this point, be sure you have a new drum on hand so you can replace the old one as soon as the print quality becomes faint or starts to deteriorate.

  • Page 57: Using A Cleaning Page

    Using a Cleaning Page Using a Cleaning Page This process removes residual impurities from printing surfaces. It runs automatically every ten pages (a blank sheet will not be produced). The cleaning page helps reduce print quality problems, such as repeating marks, blotching, and shading. Set the printer off-line.

  • Page 58: Cleaning The Led Array

    Cleaning the LED Array Cleaning the LED Array Clean the LED array each time you install a new toner cartridge, or if you have faded vertical areas or light printing down a page. The LED array is on the under side of the printer cover. Wipe it gently with the cleaning pad that came with your toner cartridge.

  • Page 59: Chapter 4 Problem Solving

    Chapter 4 Problem Solving {doclinks}...
  • Page 60 Clearing Paper Jam Messages - Tray n Input Jam Clearing Paper Jam Messages TRAY n INPUT JAM Slide the paper tray out of the printer (1). Remove the sheet that did not feed (2). Check the remaining sheets to make sure theyre not wrinkled or stuck together. Replace the tray. Open and close the cover to clear the message (3).
  • Page 61 Tray n Feed Jam Or Paper Exit Jam (Top) TRAY n FEED JAM or PAPER EXIT JAM (top) Open the cover (1). Lift out the image drum (2). Be careful: the fuser unit at the back of the printer is hot! Remove the jammed paper (3).

  • Page 62: Paper Exit Jam (Rear)

    Paper Exit Jam (Rear) PAPER EXIT JAM (rear) Lift the top cover (1). Pull the jammed paper out from the back of the printer (2). Pulling from the front may damage the printer. Remove the image drum and look to make sure the paper is cleared and no pieces are left (3).

  • Page 63: Repacking The Printer

    Repacking the Printer Repacking the Printer When shipping the printer, use the packing materials that came with it. Be sure to remove the image drum cartridge with the toner cartridge (1). Put the image drum cartridge in the black bag and store it in a dark place until your printer is returned (2).

  • Page 64: Printer Messages

    Printer Messages Printer Messages This table explains the messages that appear on the front panel display. Category Message Lamp Explanation Action System Status 88888888 Displayed when power is No action needed. 88888888 turned on. The lamp and display light for 1 second. INITIALIZING Controller is being initialized.
  • Page 65 RESET Data or DLLs in buffer, Press RESET TO SAVE menu cannot be reset button to save automatically. changes and exit menu. CPYnn Displayed when number of No action needed. copies is two or more, nn indicates copies. Maintenance USER MTN Maintenance Menu has Press MENU Menu Mode...
  • Page 66 xxxxx Drum near end of life. Normal operations CHG DRUM Another message can continue. Replace display on the first line. Image Drum Cartridge when print quality deteriorates. xxxxx Fuser near end of life. Normal operations FUSER Another message can continue. When display on the first line.
  • Page 67 Buffer Receive buffer is full. Press RECOVER Overflow BUFFER to continue. Check OVERFLOW flow control setting in menu, cable configuration. PAGE BUF Page buffer is full. Press RECOVER OVERFLOW to continue. Resend job beginning with page that did not print. If problem persists, set REC BUFF=8K, FONT PROT=OFF in...
  • Page 68 Controller ERROR nn Error occurred in controller. Turn printer off/on Errors aaaaaaaa nn = Exception Code. to recover. If error aaaaaaaa = Error Address. continues, contact service. ERROR nn Indicates internal error. nn = Call Service if type of error. turning the power off and on does not clear error.

  • Page 69: Print Quality Problems

    Print Quality Problems Print Quality Problems Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked. Symptom Problem Solution Blank sheets Image drum cartridge not properly Reinstall image drum cartridge.
  • Page 70 Symptom Problem Solution Fuzzy print Dirty LED array. Clean LED array. Distorted print Paper path, lamp assembly, or fusing Generate Cleaning Page. unit problem. Contact service. Faded print after Toner cartridge is not correctly installed. Install toner cartridge correctly. installation. Smeared or Dirty or defective fuser assembly or Generate Cleaning Page.

  • Page 71: Software Problems

    Software Problems Software Problems Software controls printing feaures. Make sure you have selected the right driver in your software. See your software documentation for more information. Symptoms Problem Solution Blank pages Number of lines per page in software Many software packages appear between is not equal to number of lines per assume 66 lines per page;...
  • Page 72 First line on page Tops of letters extend into Set your software to print within won't print. unprintable area, so none of them the printable area. print. Graphics won't Wrong reference point being used. Take your measurements from position properly. the printable area, not from the physical edges of the page.

  • Page 74: Hardware Problems

    Hardware Problems Hardware Problems Symptoms Problem Solution Font card doesn't Card may not be correctly installed. Reinstall card: 1. Turn off work. printer. 2. Install font card, making sure is firmly seated. 3. Turn printer Use the correct font selection procedure.

  • Page 75: Appendix A Specifications

    Appendix A Specifications Print Speed 8 pages per minute Print Method Resolution 300 X 300 dots per inch 600 X 600 600 X1200 (graphics) Memory 2MB with Enhanced Memory Management 32MB optional (user installable) Emulation HP4 (PCL5e) Bi-directional Parallel, RS232C serial (9 pin), Communication Interface Automatic Interface Switching...
  • Page 76 Reliability Toner Life 2,000 pages (letter), approx. 5% density Image Drum Life 20,000 pages, continuous, 5% density; 16,000 pages, 3 pages/job, 5% density Mean Time to Repair (MTTR) 20 minutes Duty Cycle 8,000 pages per month Physical Characteristics Width 12.8" ( 325mm) Depth 14.6"...

  • Page 77: Interface Settings

    Interface Settings Interface Settings Your printer and computer interface settings must be the same. Use Menu 2 ( ) to change the printer settings. These are the items that control the printers serial interface and their default settings: Flow Control: DTR Hi Baud Rate: 9600...

  • Page 78: Serial Cable Configurations

    Serial Cable Configurations Serial Cable Configurations The following are OL810e minimum required cable configurations. PRINTER PRINTER PRINTER COMPUTER COMPUTER COMPUTER 9-pin connector - 25-pin 9-pin connector - 9-pin 9-pin connector - 25-pin connector connector connector with 25-pin adapter 2 RD...
  • Page 79 Appendix A Serial Pin Assignments Serial Pin Assignments The O810e has a 9-pin serial connector. If your cable has a 25-pin connector on the printer end, see your dealer for a 9-to-25-pin adapter. Signal Symbol Direction Data Carrier Detect Receive Data To Printer Transmit Data From Printer...

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