Oki OKIPAGE14e User Manual
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Oki OKIPAGE14e User Manual

Oki OKIPAGE14e User Manual

English:okipage 14e user's guide
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OKIPAGE 14e

User's Guide
59334501

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Summary of Contents for Oki OKIPAGE14e

  • Page 1: Okipage 14E

    OKIPAGE 14e User’s Guide 59334501...
  • Page 2 OKI, Oki Data and MICROLINE are registered trademarks of Oki Data assumes no responsibility for the results of errors Oki Electric Industry Company, Ltd. beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other OKIPAGE is a trademark of OKI America, Inc.

  • Page 3: Table Of Contents

    Contents Printing Transparencies and Adhesive Labels ..19 Features ..............5 Guidelines for Transparencies and Labels .... 20 Consumables ................ 5 Using Recycled Print Media ........... 20 Options ................... 6 Printer Maintenance ..........22 Operating Your Printer ..........7 Replacing The Toner Cartridge ........22 Using the Front Operator Panel ........
  • Page 4 Service and Support ..........38 Oki Data Online ..............38 Your Dealer ................. 39 The Oki Data Customer Support Center ....39 Oki Data Customer Service Representatives ..... 39 Purchasing Supplies ............40 Ways to Purchase ............40 Warranty Service ..............40 Oki Data Service Centers ..........

  • Page 5: Features

    Features · On-screen status monitor and interactive software Fast print speed: 14ppm with a 28 MHz RISC operator panel microprocessor Energy Savings: Power is reduced when not printing Excellent print quality: 600 dpi class output 1 year overnight exchange warranty, 5 year warranty Large paper capacity: 250 sheet paper tray and on the LED printhead (overnight exchange available manual sheet/envelope feeder plus options for...

  • Page 6: Options

    Options To install the following options, a Memory Expansion Board or RS-232C Serial Interface Board must be 500 sheet 2 Paper Tray/Mechanism installed. (Part#70028701) Memory SIMM 16MB (Part#70033901) 100 sheet/50 envelope Multi-purpose Feeder (Part#70025101) Memory SIMM 32MB (Part#70034001) 250 Sheet Letter/Legal/Universal Tray Flash Memory SIMM 4MB (Part#70035701) (Part#70028101) Flash Memory SIMM 8MB (Part#70035801)

  • Page 7: Operating Your Printer

    Operating Your Using the Front Operator Panel Printer This section provides the following information: Using the front operator panel Power Light Setting printer features using the printer menu Using the printer software Printer is turned on. Using manual feed Switch See the following pages Printing envelopes for switch functions.

  • Page 8: Okipage 14E Front Operator Panel Reference

    OKIPAGE 14e Front Operator Panel Reference Ready Manual Error (Green) Feed (Red) (Amber) Meaning User Options/Switch Function Ready Quick press: takes printer off line Off line Quick press: ready 2 second press: print demo page and menu page 5 second press: print cleaning page blink Processing/receiving data...
  • Page 9 Ready Manual Error (Green) Feed (Red) (Amber) Meaning User Options/Switch Function slow blink Printing paused Quick press: resume printing (on line) 2 second press: print buffer contents 5 second press: clear buffer and reset printer blink Paper out Quick press: resume printing Paper jam Open cover, remove paper (feed, eject and size error)
  • Page 10 Ready Manual Error (Green) Feed (Red) (Amber) Meaning User Options/Switch Function blink or blink or blink or Hardware error Turn off and then re-power fast blink fast blink fast blink printer. If still not recovered, call service. slow blink Warning Refer to on-screen status monitor Change image drum...
  • Page 11 Ready Manual Error (Green) Feed (Red) (Amber) Meaning User Options/Switch Function blink Ready for manual feed Place sheet in manual feeder Light on Light on Light on Powering-on 2 second press: set Menu 1 for a few for a few for a few and Menu 2 to factory seconds,...

  • Page 12: Okipage 14E Function Reference

    OKIPAGE 14e Function Reference Ready Manual Error (Green) Feed (Red) User Options/Switch Function (Amber) Print demo page and menu page: 2 second press Pause printing (off line): quick blink press Form feed (print buffer slow blink contents): 2 second press slow blink: one blink every 4 seconds blink: one blink per second fast blink: several blinks per second...
  • Page 13 Ready Manual Error (Green) Feed (Red) User Options/Switch Function (Amber) blink Resume printing (on line): quick press slow blink Set Menu 1 and Menu 2 to Light on Light on Light on factory defaults: 2 second press for a few for a few for a few seconds,...

  • Page 14: Changing The Menu Settings

    Changing the Menu Settings The Menu provides a way to select printer operations and features using the printer’s Printer Menu Settings. Operations and features set in your application software, will override Menu settings. Using the Printer Menu Setup The printer menu setup is designed to perform as an interactive software “front panel”...

  • Page 15: Resetting The Menu

    Resetting the Menu Click on the appropriate tab to see the menu settings. The menu can be reset to the factory (default) settings in the Printer Reset box of the Maintenance 1 Menu. Using Power Save to Minimize Warm-up Time To minimize the printer’s warm-up time between print Click the Help button for a explanation of the menu jobs:...

  • Page 16: Printing The Menu

    Printing the Menu Printing a Special Document For a printout of all menu settings including default If you have plain paper loaded in the paper tray and you (factory) and user settings, firmware revisions, and total want to print one letterhead page or special document, do RAM capacity: the following: 1 Enter the Test Print tab.

  • Page 17: Enhancing Print Quality

    Enhancing Print Quality 3 Adjust the paper guides to the width of the media. To enhance print quality when printing on different types of media, you can adjust the following settings using the printer Menu: Resolution - Select dots per inch Darkness Control - Adjust print density Smoothing - Select Medium or Dark to smooth out 4 Insert the sheet (letterhead: top edge in first, facing...
  • Page 18 3 Lift out the support bar. 5 Adjust the paper guides to the width of the media. 6 Insert the envelope flap down and to the left until the printer grips it. 4 Pull the manual feed tray down. 7 Issue the print command in your software. E-18 OKIPAGE 14e...

  • Page 19: Selecting Envelopes

    Selecting Envelopes 2 Lift out the support bar. No windows, metal clasps, or snaps – they can damage the image drum. Paper no heavier than 28 lb. Sturdy construction. Smooth, even surface. Seams down the sides, not across the middle. Squared-off flaps that don’t cover the print area.

  • Page 20: Guidelines For Transparencies And Labels

    Labels should cover the entire sheet carrier and Recycled paper used by OKI printers must be adhesive must not be exposed to any part of the specifically denoted by the paper manufacturer to be printer.
  • Page 21 International Paper, Beckett Division, Enhanced Marble, 50% Recycled, 20% PCW, 24lb. International Paper, Hammermill Division, Savings DP, 20% PCW, 20 lb. Georgia Pacific, GeoCycle, 20% PCW, 20lb. James River, WordPro Laser, 20% PCW, 20lb., 24lb. Warren, SpectraTech, Gloss and Matte, 10% PCW, 28lb., 32lb.

  • Page 22: Printer Maintenance

    Printer Maintenance 1 You will need a new toner cartridge (OKIPAGE Type 5 This section provides the following printer maintenance Toner Kit, Part# 52109001). information: 2 Open the printer cover. Replacing the Toner Cartridge 3 Grasp the lock lever and pull towards the front of the printer to unlock the cartridge.

  • Page 23: Toner Cartridge Life

    Replacing the Image Drum Cartridge 4 To install a new toner cartridge, follow the instructions included in the toner cartridge kit. When the image drum reaches 90% of its life, the 5 Be sure to clean the LED array. CHANGE DRUM message displays on your screen in the Drum and Toner are consumables and as such Status Monitor if you have installed the printer are subject to a 90-day warranty on...

  • Page 24: Reset The Drum Counter

    3 Lift out the used image drum cartridge with toner To reset the drum counter without the Status Monitor cartridge installed. Dispose of properly with the 1 Power off the printer. black plastic bag included with the new image drum 2 Open the top cover.

  • Page 25: Cleaning The Led Array

    Image Drum Cartridge Life The life of the image drum depends on a number of factors, including the operating temperature, humidity, the type of paper you use, and the number of pages per job. Each time you print or power on/off, the drum has to rotate to start up and to wind down.

  • Page 26: Printing A Cleaning Page

    Printing a Cleaning Page From the status monitor: 1 Click the Printer Menu button on the status monitor The cleaning page process removes residual impurities Controls tab. from printing surfaces. Printing a cleaning page helps reduce print quality problems, such as repeated marks, blotches, and shaded areas.
  • Page 27 2 Click the Test Print tab. 3 Click the Cleaning… button. Follow the on-screen instructions. User’s Guide E-27...

  • Page 28: Problem Solving

    Clearing Paper Jams The error light on the printer’s operator panel Problem Solving blinks (one blink per second) whenever there is a paper jam of any kind. To reduce paper jams: This Section provides the following problem solving Do not fill tray above Paper Full mark. information: Use only recommended paper weight Clearing Paper Jams...
  • Page 29 TRAY “n” INPUT JAM 3 Check the remaining sheets to make sure they’re not wrinkled or stuck together. Replace the tray. “n” indicates the tray number in which the jam occurred (standard configuration is tray 1). 4 Open and close the cover to clear the display 1 Slide the paper tray out of the printer.
  • Page 30 TRAY “n” FEED JAM or PAPER EXIT JAM (top bin) 3 Replace the image drum. Close the cover. Displays when paper exits to the top bin 1 Open the cover. Lift out the image drum. Be careful: the fuser unit at the back of the printer is hot! 2 Remove the jammed paper.
  • Page 31 4 Replace the image drum and close the cover. PAPER EXIT JAM (rear tray) Displays if paper exits to rear exit tray 1 Lift the top cover. 2 Pull the jammed paper out from the back of the printer. Pulling from the front may damage the printer.

  • Page 32: Print Quality Problems

    Print Quality Problems Symptom: Page has gray background. Problem: Static electricity, generally from dry, cotton Before consulting a service representative regarding a fiber papers, causes toner to stick to background. print quality problem, check the table below to see if Solution: Change papers to an acceptable laser bond there is a solution, or something you might have or use a humidifier.
  • Page 33 Symptom: Fuzzy print Symptom: Printed page is light or blurred. Problem: Dirty LED array. Problem: Is toner low? Solution: Clean LED array. Solution: Replace toner cartridge. Problem: Is paper meant for laser printers? Symptom: Distorted print Solution: Use recommended paper. Problem: Paper path, lamp assembly, or fusing unit Problem: LED array is dirty.

  • Page 34: Software Problems

    Software Problems Symptom: Pages curl excessively Problem: Printing on wrong side of paper. High Software controls printing features. Make sure you humidity. have selected the correct printer driver in your Solution: Turn paper over in tray. Note arrow on paper software.
  • Page 35 Symptom: Cannot get justified right margin with a Symptom: First line on page won’t print. proportionally spaced font. Problem: Tops of letters extend into unprintable area, Problem: Right justification with proportional fonts is a so none of them print. software feature. Solution: Set your software to print within the printable Solution: Check your software manual to see if this area.
  • Page 36 Symptom: Print job started with italics, changed to Symptom: Size of top margin increases with each bold, but italics still output. page printed. Problem: Font selection is by priority, and italic is Problem: “Creeping text.” Number of lines per page “higher”...

  • Page 37: Hardware Problems

    Hardware Problems Symptom: Printer freezes or displays error message when computer is rebooted. Problem: Booting the computer while the printer is on Symptom: Graphic image prints partly on one page, can cause a communications error. partly on the next. Solution: Take printer off-line before rebooting Problem: Insufficient printer memory for this image at computer.

  • Page 38: Service And Support

    This section provides the following service and support information: http://my.okidata.com for the latest information on: OKI Online Your Dealer Software drivers The Oki Data Customer Support Center Product guides Oki Data Customer Service Representatives Customer support Purchasing Supplies Warranty Service Corporate information...

  • Page 39: Your Dealer

    Our customer service representative are Proof of purchase is required for warranty work. Be trained on all current OKI products. They can answer sure to retain your purchase documents. your questions regarding: Prices and minimum charges may vary.

  • Page 40: Purchasing Supplies

    Consult the dealer where you purchased your printer. center, or using the overnight exchange procedure (U.S. and Canada only). See the list of OKI DATA Service Consult an Oki Data authorized sales or service dealer. Centers or call 1-800-OKI-DATA for the location of the Call 1-800-OKI-DATA for the nearest Authorized Sales nearest authorized Okidata service dealer.
  • Page 41 Oki Data Service Center Locations United States Tel: 1-800-OKI-DATA (1-800-654-3282) FAX: (856) 222-5247 Canada Tel: 1-800-OKI-DATA (1-800-654-3282) FAX:1-905-238-4427 Oki Data do Brasil, Ltda. Tel: 5511-3444-3500 FAX: 5511-3444-3501 Oki Data de Mexico, S.A. de C.V. Tel: (525) 263-8780 FAX: 525-263-8785 User’s Guide E-41...
  • Page 42 E-42 OKIPAGE 14e...

  • Page 43: Index

    Index Adhesive Labels 19 E-mail address for Oki Data 2 emulations 5 CHANGE DRUM 23 Energy Savings 5 Cleaning Page 26 Envelopes 17 Cleaning the LED Array 25 Consumables 5 image drum 5 Fonts 5 toner 5 OCR-A/B 5 Contact Information for Oki Data 2...
  • Page 44 5 LED Array, cleaning 25 Paper Jam exit jam (rear tray) 31 exit jam (top bin) 30 feed jam 30 Mailing address for Oki Data 2 Paper Jams Maintenance Menu 16 clearing 28 Memory 5 input jam 29...
  • Page 45 Oki Data Online 38 regional service centers 40 Warranty Service 40 Web Site 38 Status Monitor 5, 22, 23, 26 Supplies, purchasing 40 Toner Cartridge, replacing 22 Transparencies 19 USPS Barcode font 5 Web Site, Oki Data 2, 38 User’s Guide E-45...

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