Software Problems - Oki OKIDATA OL400e User Manual

Manual Name:
OKIDATA OL400e & 410e
Chapter:
C Problem Solving (aka Ch.12)

Software Problems

Software Problems
Software controls printing feaures. Make sure you have selected the right driver in your
software. (See ( )) See your software documentation for more information.
Symptoms
Blank pages appear between
printed pages.
Cannot get justified right
margin with a proportionally
spaced font.
Control codes not operating
correctly.
Data sent to printer does not
print, but DATA message
appears.
Data is sent to printer, but
nothing happens. ON-LINE
message appears.
Last page of document not
printed.
OL400/410ex (96-02-03)
Problem
Number of lines per page in
software is not equal to
number of lines per page of
printer.
Right justification with
proportional fonts is a
software feature.
Incorrectly entered control
codes.
A form feed has not been
sent.
Wrong interface.
No form feed provided at
end of document.
Solution
Many software packages
assume 66 lines per page;
your printer default is 60.
Adjust software accordingly,
or set LINES/Pg in Menu 1
to equal lines per page in
software.
Check your software manual
to see if this feature is
supported.
Check for confusion of letter
l with number 1, letter O with
number 0; make sure you
are using upper/ lower case
correctly; make sure font is
specified correctly and is
available.
Press the ON-LINE button to
take the printer off-line, then
press the FORM FEED
button to eject the final page,
or send a form feed
command (decimal character
12). If desired, set
AUTOEJCT in MENU2.
Select correct interface. (See
Chapter 5.( ))
Press the ON-LINE button to
take the printer off-line, then
press the FORM FEED
button to eject the final page
or send the form feed code
(decimal character 12). If
desired, set AUTOEJCT in
MENU 2.