Troubleshooting Checklist - Kenmore 153.331350 Use & Care Manual

These guidelines should be utilized by a qualified service agent.
BURNER FLAME
TOO HIGH
FLAME BURNS
AT ORIFICE
INSUFFICIENT
HOT WATER
WATER IS TOO HOT
SLOW HOT WATER
RECOVERY
DRIP FROM
RELIEF VALVE
,
2.
3. Orifice too large
1. Low gas pressure
2. Defective gas control valve/
thermostat
1. Low gas pressure
2. Orifice too small
3. Thermostat set too low
4. Gas control error codes
5. Sediment or lime in tank
6. Water heater too small
7. Wrong piping connections
8. Leaking faucets
9. Wasted hot water
10.Long runs of exposed piping
11 .Hot-water piping in outside wall
¸ ii!i!i!ii i
Air inlets blocked 1. Unblock inlet air openings
Insufficient secondary air 2. Provide ventilation to water heater
1. Thermostat is too high
2. Defective gas control valve/
thermostat
,
2.
3.
4.
5.
6.
7.
8.
9.
Insufficient air/flue blockage
Low gas pressure
Orifice too small
Thermostat set too low
Heater too small
Wrong piping connection
3. Replace with correct orifice
1. Check with gas utility company
2. Replace gas control valve/
thermostat
Wasted hot water 4.
Flue clogged
Air inlets blocked
1. Pressure build-up
2. Heater stacking
3. Closed water system 2.
4. Improperly seated valve 3.
4.
1. Check with gas utility company
2. Replace with correct orifice (see
rating plate)
3. Turn temperature knob to higher
setting
4. Refer to gas control error codes
5. Drain/flush-provide water treatment
if needed
6. Install adequate heater
7. Correct piping: dip tube must be in
cold inlet
8. Repair faucets
9. Advise customer
10.Insulate piping
11 .Insulate piping
1. Turn temperature knob to lower
setting
2. Replace the gas control valve/
thermostat
1. Provide ventilation to water heater.
Check flue way, flue baffle and
burner
2. Check with gas utility company
3. Replace with correct orifice (see
rating plate)
Turn temperature knob to higher
setting
5. Install adequate heater
6. Correct piping-dip tube must be in
cold inlet
7. Advise customer
8. Clean flue, locate source and
correct
9. Unblock inlet air openings
1. Use a pressure-reducing valve and
relief valve
Lower the thermostat setting
See thermal expansion section
Check Relief valve for proper
operation (Do Not plug T&P valve)
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