Page 1 Server LE2200 ``````````````() U s e r ’ s G u i d e...
Page 3 Server LE2200 ``````````````() U s e r ’ s G u i d e...
Page 4 DFARS 252.227-7013 (Oct. 1988); or if provided under a contract or subcontract with NASA or a civilian agency of the Government, to the restrictions set forth in such contract or subcontract. PB NEC Corporation, 1 Packard Bell Way, Sacramento, CA 95828 U.S.A.
Page 5: Safety Notices
Safety Notices Caution: To reduce the risk of electric shock which could cause personal injury, follow all safety notices. The symbols shown are used in your documentation and on your equipment to indicate safety hazards. Warning: Lithium batteries can be dangerous. Improper handling of lithium batteries may result in an explosion.
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Page 7: Care And Handling
Care and Handling Use the following guidelines to properly handle and care for your system. Protect the system from extremely low or high temperatures. Let the system warm (or cool) to room temperature before using it. Keep the system away from magnetic forces. Keep the system dry.
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Page 9 Contents Chapter 1 Introduction Chapter 2 Features Chapter 3 Configuring Your System Chapter 4 Upgrades and Options Chapter 5 Problem Solving Appendix A Cabling Appendix B Memory Configurations Glossary Equipment Log...
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Page 11 C h a p t e r 1 Introduction Contents Organization ................1 Notational Conventions ............3...
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Page 13: Organization
This guide tells you how to configure and upgrade your server. Its goal is to familiarize you with your server and the tasks necessary for system configuration and upgrading. Organization Chapter 1 Introduction Introduces you to the purpose and structure of this guide. Chapter 2 Features Gives you an overview of the server and...
Page 14 Appendix B Memory Configurations Defines the allowable memory configurations for your system. Glossary Defines the standard acronyms and technical terms used in this manual. Equipment Log Provides you with a sample equipment log for documenting the system configuration and updates. Introduction...
Page 15: Notational Conventions
Notational Conventions The notational conventions listed below are used throughout this manual. A letter, number, symbol, or word in CAPs represents a key on your keyboard. For example, the instruction press F1 means press the key labeled F1 on your keyboard.
Page 16 Notice: Notice indicates the potential to damage equipment or data is present if the user does not take the necessary precautions recommended by the Notice. Note: Notes are used to identify or amplify a point to the reader. A Note may be used to emphasize a recommended sequence of steps.
Page 17 C h a p t e r 2 Features Contents Overview ................1 System Chassis ..............3 System Board Features ............4...
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Page 19 Overview The system (see Figure 2-1) is a modular, multiprocessing server based on the Intel Pentium® II chip set. The chassis and system board have been designed to meet the needs of the server marketplace. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many applications including network servers, multi-user systems, and...
Page 20 The server features the following major components: Up to two Pentium II processors A high-performance synchronous system bus to interconnect CPUs and memory subsystems with a bridge to expansion bus I/O. On-board IDE controller On-board ultra wide SCSI and fast narrow SCSI controllers.
Page 21: System Chassis
System Chassis The system chassis is an easy-to-expand, fabricated metal structure. Figure 2-2 shows the major system components. Figure 2-2. System Chassis 5.25" front panel peripheral bays 1.44 MB 3.5" diskette drive Speaker System board Power supply (behind 3.5" disk drive bay) 3.5"...
Page 22: System Board Features
Peripheral Bays The system supports a variety of single-ended standard PC AT-compatible peripheral devices. The chassis includes these peripheral bays: A 3.5-inch front panel bay for a 3.5" diskette drive 5.25-inch front panel bays for mounting 3 half- height 5.25-inch peripheral devices: diskette drive, tape drive, or CD ROM drive (not a hard disk drive) Internal disk drive bays for mounting four SCSI hard disk drives (1"...
Page 23 Figure 2-3. System Board ISA expansion slots Front panel connector BIOS Diskette connector PCI expansion slots CPU 2 (optional) RAID connector (reserved) Voltage Module 2 (optional) Optional Video DRAM sockets (2) Voltage Module 1 I/O riser board connector CPU 1 Configuration jumpers Speaker connector DIMM Sockets (4)
Page 24 Pent ium II Processor The system can include one or two Pentium II processors mounted on the system board. The board also contains voltage regulators (Figure 2-3, O and P) to power each processor. The primary Pentium II processor plugs into a socket on the this board (Figure 2-3, Q). This processor features a 512 KB cache.
Page 25 Real- Time Clock/Calendar The real-time clock provides system clock/calendar information stored in a non-volatile memory (NVRAM). The real-time clock battery (Figure 2-3, T) provides power backup for the real-time clock. BIOS A BIOS (Figure 2-3, B) and Setup Utility are located in the Flash EPROM on the system board and include support for system setup and PCI/ISA Plug-and-Play auto-configuration.
Page 26 Video Cont roller The system has a high-performance SVGA subsystem that supports the following: BIOS compatibility with VGA, EGA, CGA, Hercules Graphics, and MDA. 1 MB of Video Random Access Memory (VRAM) expandable to 2 MB (Figure 2-3, E). 16-bit bus for high-speed display memory access. Hardware accelerated bit block transfers (BITBLT).
Page 27: Table Of Contents
C h a p t e r 3 Configuring Your System Contents Configuring Your System ............1 Resource Configuration Utility (RCU) ........2 Using the RCU ..............3 RCU Command Line Parameters .......... 5 RCU Configuration Settings ..........6 ISA Board Configuration ............. 7 BIOS Setup Utility ..............
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Page 29: Chapter
Configuring Your System Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the Resource Configuration Utility (RCU) diskette. Also, several unique system parameters are configured using BIOS Setup which is stored in the system FLASH memory.
Page 30: Resource Configuration Utility (Rcu)
Resource Configuration Utility (RCU) The Resource Configuration Utility is used to configure your system. The RCU can be used to configure the memory subsystem, peripheral device subsystems, and interface adapters. RCU recognizes ISA Plug-and-Play boards and PCI boards and displays their configuration. ISA (non-Plug and Play) adapter boards must be added to the RCU configuration to reserve the resources required by the ISA boards.
Page 31: Using The Rcu
Using the RCU If you are adding a non-Plug and Play ISA option board, run the RCU before installing the board using procedures found in the Upgrades and Options chapter of this guide. If you are upgrading system memory, do so before running the RCU using procedures found in the Upgrades and Options chapter of this guide.
Page 32 Table 3-1. Resource Configuration Utility Main Menu MENU OPTIONS DESCRIPTION Learn about configuring Provides basic instructions on resource configuration and using the Help your computer program. Configure computer Lists automatically detected boards, and enables manually adding, moving and removing boards. Plug-and-Play boards don’t require configuration files.
Page 33: Rcu Command Line Parameters
Table 3-2. Resource Configuration Utility Menu MENU OPTIONS DESCRIPTION Step 1. Important Resource Provides information on the Resource Configuration configuration program and how it differs from ISA board configuration. information. Step 2. Add or remove boards Lists automatically detected boards, and enables manually adding, moving and removing boards.
Page 34: Rcu Configuration Settings
RCU Configuration Settings Table 3-3 shows the RCU settings for a sample system and provides a place for you to record any changes you make to the settings. To display the configuration settings, select Step 3 under the Resource Configuration Utility Menu.
Page 35: Isa Board Configuration
ISA Board Configuration If you want to add a non-Plug and Play ISA board to your system that is not included in a .cfg file, use the following procedures to define and add the option board. It is necessary to define an ISA board to prevent other boards in the system from using the same IRQ levels, DMA channels, I/O port addresses, or memory addresses, that your ISA board uses.
Page 36 7. The Add a board without a .cfg file screen is displayed. Read through the information and press ENTER. The Add a board without a .cfg file screen reappears. When the screen reappears select Create .cfg file and press ENTER. 8.
Page 37 13. The Add screen is displayed. Select the slot in which you want to install the board and press ENTER. Note: If the board you add causes a conflict in the configuration, a Caution message is displayed. Press ENTER at the message. This leads you to the screens that allow you to resolve the conflict.
Page 38: Bios Setup Utility
3-10 BIOS Setup Utility The BIOS Setup Utility, like the RCU, is used to change system configuration parameters. This utility has some unique parameters and many parameters that are also configurable with the RCU. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run.
Page 39: Bios Setup Configuration Settings
3-11 To display a submenu, position the cursor on a selection that has a submenu and press ENTER. Selections with submenus are preceded by an arrow. Refer to the following table for information on the keys you use with Setup. These keys are also listed at the bottom of the Setup menu.
Page 40 3-12 Table 3-5. BIOS Setup Configurations MENU PARAMETER NAME NORMAL SETTING YOUR OR DISPLAY ONLY CONFIGURATION MAIN MENU System Time Current Time Enter current time (hour, minutes, seconds on 24 hour clock). System Date Current Date Enter current date. Language English Use +/- to change values;...
Page 41 3-13 Table 3-5. BIOS Setup Configurations (Continued) MAIN MENU PARAMETER NAME NORMAL SETTING YOUR OR DISPLAY ONLY CONFIGURATION Memory Shadow Press ENTER for menu. System Shadow Enabled Video Shadow Enabled *Regions with Legacy Expansion ROMs Boot Sequence A: then C: Press ENTER for menu.
Page 42 3-14 Table 3-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME DEFAULT SETTING YOUR OR DISPLAY ONLY CONFIGURATION DIMM J20 - Row #1 Status Normal Row #2 Status None DIMM J19 - Row #3 Status None Row #4 Status None DIMM J18 - Row #5 Status None Row #6 Status None...
Page 43 3-15 Table 3-5. BIOS Setup Configurations (Continued) MENU PARAMETER NAME DEFAULT SETTING YOUR OR DISPLAY ONLY CONFIGURATION Plug & Play O/S Reset Configuration Data Pentium II BIOS Update Enabled SECURITY MENU Supervisor Password is: Disabled User Password is: Disabled *Set Supervisor Password Press ENTER.
Page 44: Exiting Bios Setup
3-16 Exiting BIOS Setup To exit Setup, select Exit from the menu bar to display the Exit Setup menu. The following table describes the options on this menu. Note that ESC does not exit this menu. You must select one of the items from the menu or menu bar to exit this menu.
Page 45 3-17 2. Insert the Utilities diskette into floppy disk drive A. At the C:\prompt type: SYS A: Press ENTER. MS-DOS system files are copied onto the diskette. Your Utilities diskette is now bootable. 3. Reboot the system with the Utilities diskette in Drive A.
Page 46: Viewing The Event Log
3-18 Viewing the Event Log The system Event Log Utility displays information on the events stored in the system log area. The information stored includes the name of the event, the date and time the event occurred and data pertinent to the event.
Page 47: Scsiselect Utility
3-19 To select an option from the System Event Log Utility screen, use to highlight the item and press ENTER. To exit the menu item, press ESC. SCSISelect Utility Your system board includes 2 integrated SCSI host controllers used to manage SCSI devices in your system. The AIC7880 wide SCSI controller provides support for four internally mounted ultra/wide hard disk drives.
Page 48: Using The Scsiselect Utility
3-20 Using the SCSISelect Utility To run the SCSISelect Utility, perform the following procedure: 1. Insert the bootable Utilities diskette into floppy disk drive A. 2. Power-on the system. The system boots up. 3. The MS-DOS Startup Menu displays. See Table 3-6. 4.
Page 49: Scsiselect Configuration Settings
3-21 SCSISelect Configuration Settings The following keys are active for all SCSISelect screens: ACTION Arrows Up and down arrows move from one parameter to another within a screen. ENTER Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu.
Page 50: Exiting Scsiselect
3-22 Table 3-7. SCSISelect Setup Configurations (Continued) RECOMMENDED SETTING YOUR OR DISPLAY ONLY CONFIGURATION OPTION Extended BIOS Translation for DOS Drives >1 Enabled GByte Host Adapter BIOS (Configuration Utility Enabled Reserves BIOS Space) Support Removable Disks Boot Only 1, 2 Under BIOS as Fixed Disks Display <Ctrl-A>...
Page 51 3-23 Table 3-8. RAID Configurations Number of RAID Level Hard Drives Description Hard Drives Configured in Array JBOD JBOD (Mylex RAID 7) JBOD is an acronym for Just a Bunch Of Disks. Each drive can operate independently as with a common host bus adapter;...
Page 52: Configuring System Board Jumpers
3-24 If you want to be able to remotely (from a PC client) configure the array; increase array capacity online; or monitor statistics on disk and controller activity, you must install the Global Array Manager (GAM) option that was provided with your RAID subsystem. The GAM option includes diskettes and user documentation.
Page 53 3-25 Figure 3-1 . System Board Jumpers Model Type Model Type CPU 2 Model Type CPU 1 Reserved HD Activity J612 Model Type Reserved Reserved FLASH Code Reserved Reserved CPU Speed CPU Speed Model Type CPU Speed Reserved Password Clear CPU Speed CPU Speed CMOS Clear...
Page 54 3-26 Table 3-9. System Board Jumper Configurations Jumper Description Option Setting Factory Your Default Setting Reserved Required on factory default. FLASH Code FLASH reprogramming BIOS not write protected; FLASH power protection update BIOS write protected; no FLASH update Reserved Required on factory default. CPU Speed Used with jumpers at Refer to Table 3-10 to set CPU speed.
Page 55 3-27 Table 3-9. System Board Jumper Configurations (continued) Jumper Description Option Setting Factory Your Default Setting Model Type Required on factory default. Used with jumpers at J4B, J25, J27, J29, J51, J52, J53 and J54 to set server model type Model Type Required on factory default.
Page 56: Moving System Board Jumpers
3-28 Moving System Board Jumpers Caution: Before doing the procedures in this section, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before moving the jumpers can result in personal injury and equipment damage Notice: Observe static precautions.
Page 57: Updating The Bios
3-29 Updating the BIOS To update the system BIOS: Note: This procedure clears the event log contents. If you want to save the event log contents, run the Event Log Reader Utility. 1. Using the EXPRESSBUILDER CD-ROM, create the BIOS FLASH diskette. 2.
Page 58: Resetting The Cmos Nvram
3-30 Resetting the CMOS NVRAM To reset the CMOS NVRAM: 1. Power off the system and remove the panels as described in chapter 4 of this guide. 2. Move the CMOS Clear jumper J1B to pins 2-3 (see Figure 3-1). 3.
Page 59 C h a p t e r 4 Upgrades and Options Contents Static Precautions ..............1 Preparing Your System for Upgrade.......... 2 Equipment Log ..............2 Removing the Side Panel ............ 3 Installing the Side Panel ............. 4 Modifying the System Board ............. 5 Installing Video Memory .............
Page 60 Replacing the 3.5-Inch Diskette Drive ......36...
Page 61: Static Precautions
Caution: Before doing the procedures in this chapter, make sure that your system is powered off and unplug the AC power cord from the back of the chassis. Failure to disconnect power before opening your system can result in personal injury and equipment damage Notice: Operating your system with the side panel removed can damage your system components.
Page 62: Preparing Your System For Upgrade
Preparing Your System for Upgrade Have the following tools available: Phillips screwdriver (#1 bit and #2 bit) Flat-head screwdriver Small needle nose pliers Pen or pencil Utility knife ESD workstation or antistatic wrist strap (recommended) IC removal tool. Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system, all installed options, and any other pertinent...
Page 63: Removing The Side Panel
Removing the Side Panel To install options in your system, you must remove the external side panel. Notice: For proper cooling and airflow, do not operate the system with the side panel removed. Always replace the panel before powering on the system. Caution: If you are removing the side panel after the system is set up, you must first power off the system and all external devices.
Page 64: System Chassis
Figure 4-1. Removing the System Side Panel Installing the Side Panel 1. Before replacing the side panel, make sure no tools or loose parts have been left inside the system chassis. 2. Make sure all option boards are firmly seated in their respective slots and that all interior cables are properly connected.
Page 65: Chapter.
Modifying the System Board The following sections provide procedures for upgrading and configuring the system board in your system. Topics covered include: Installing video memory DRAMs Replacing the Non-Volatile Memory Replacing the real-time clock battery Installing or removing a processor Installing or removing DIMMs.
Page 66: Replacing The Non-Volatile Memory
Figure 4-2. Video Memory DRAM Location Replacing the Non-Volatile Memory You may need to replace the non-volatile memory because of its internal integral lithium battery life span. Contact your sales representative or dealer for a list of approved devices. Its located on your system board as shown in Figure 4-3.
Page 67 Figure 4-3. Non-Volatile Memory Location 1. Power off the system and remove the side panel as described earlier in this chapter. 2. Using a IC removal tool or a small pointed tool, gently pry up each end of the non-volatile memory and pull it straight up out of its socket (Figure 4-3).
Page 68: Replacing The Real-Time Clock Battery
Replacing the Real-time Clock Battery You may need to replace the real-time clock battery because of its life span. The battery (Vendor Part #CR2450) is a commodity part available through many vendors. Its located on your system board as shown in Figure 4-4.
Page 69: Pentium Ii Processor
1. Power off the system and remove the side panel as described earlier in this chapter. 2. Using your finger nail or a small pointed tool, gently push down the top of the battery and pry up the battery out of its socket. Refer to Figure 4-4 for the socket location.
Page 70: Installing A Processor
4-10 Installing a Processor The system board has two sockets for Pentium II Processors. Figure 4-5 illustrates the location for the optional Pentium processor in your system. When adding a second processor, use the same type and speed as the processor shipped with your system. Contact your sales representative.
Page 71 4-11 The processor upgrade kit contains a voltage module, processor module, and heat sink with two heat sink clips. The heat sink has a heat transfer pad on the bottom. To install the second Pentium II processor upgrade kit: Warning: If the system has been running, any processor and heat sink already installed on the board will be hot.
Page 72: Removing A Processor
4-12 Removing a Processor Refer to Figure 4-5 while performing the following procedures. To remove an Pentium II processor: 1. Power off the system and remove the side panel as described earlier in this chapter. Notice: Observe static precautions. Use an antistatic wrist strap.
Page 73: Dimms
4-13 DIMMs The system board contains four DIMM sockets labeled J17 through J20 (Figure 4-6). Each socket can hold a single 72-bit DIMM module with 32MB, 64MB, or 128MB of memory. When all four sockets are populated, the system board supports a maximum of 512MB of memory with 128MB DIMMs.
Page 74: Installing Dimms
4-14 Installing DIMMs When properly installed, the DIMM module is oriented at an angle of 90 degrees relative to the system board. 1. Power off the system and remove the side panel as described earlier in this chapter. Notice: Observe static precautions. Use an antistatic wrist strap.
Page 75: Removing Dimms
4-15 Removing DIMMs Notice: Use extreme care when removing a DIMM. Hold DIMMs only by their edges. Place them on an antiststic surface; do not side them across any surface. Appying too much pressure can break the retaining clips or damage the socket slot.
Page 76: Installation Considerations
4-16 Figure 4-7. PCI and ISA Slot Locations INTERNAL SCSI TERMINATION RESISTORS Installation Considerations Newer adapters, designed for Plug-and-Play systems, are automatically configured by the system without any user intervention. Older ISA adapters must be manually configured as detailed below. Once the manual configuration is complete, the Plug-and-Play adapters are configured around the manually configured adapters without causing any resource conflicts.
Page 77: Controller/Adapter Hardware Configurations
4-17 ISA adapters can be Plug-and-Play. ISA adapters that are not Plug-and-Play must be manually configured following the instructions supplied with the board. The configuration is defined to the system by creating the ISA configuration file when running the RCU. For details on running the RCU, refer to Chapter 3.
Page 78 4-18 Table 4-1. Option Board Hardware Configurations MEMORY OPTION OPTION BOARD ADDRESS ADDRESS SLOT SMC 8432BTA (1st) Set by BIOS Set by BIOS Set by BIOS PCI Slot J9 SMC 8432BTA (2nd) Set by BIOS Set by BIOS Set by BIOS PCI Slot J10 SMC 9332BDT (1st) Set by BIOS...
Page 79: Installing An Option Board
4-19 Installing an Option Board 1. Power off the system and remove the side panel as described earlier in this chapter. 2. Remove and save the expansion slot screw and cover (Figure 4-8, A). Figure 4-8. Installing an Option Board Notice: Observe static precautions.
Page 80 4-20 7. Holding the board by its top edge or upper corners, firmly press the board into an expansion slot on the system board. The tapered foot of the option board retaining bracket must fit into the mating slot in the expansion slot frame (Figure 4-8, B).
Page 81: Removing An Option Board
4-21 Removing an Option Board Note: Expansion slot covers must be installed on all vacant slots to maintain the electromagnetic emissions characteristics of the system and to assure proper cooling of the system components. 1. Power off the system and remove the side panel as described earlier in this chapter.
Page 82: Hard Disk Drives
4-22 Hard Disk Drives The system supports a variety of SCSI devices. Contact your sales representative or dealer for a list of approved devices. The internal hard disk drives are located in the 3.5-inch drive bay (Figure 4-9, A). Notice: The system uses single-ended SCSI host adapter and devices.
Page 83: Installing An Internal Scsi Hard Disk Drive
4-23 Installing an Internal SCSI Hard Disk Drive 1. Power off the system and remove the side panel as described earlier in this chapter. Notice: Observe static precautions. Use an antistatic wrist strap. 2. Remove the 3.5-inch hard disk drive from its protective wrapper.
Page 84 4-24 7. Slide the drive bay towards the top of the chassis until the tabs on the bay are free from the chassis. Remove the drive bay from the chassis and place it on an antistatic surface. 8. Install the hard disk drive component side down. Slide the drive into the bay until the screw holes line up.
Page 85: Removing An Internal Scsi Hard Disk Drive
4-25 12. Replace the side panel and power on the system. Configure the system as described in the Configuring Your System chapter. Removing an Internal SCSI Hard Disk Drive 1. Power off the system and remove the side panel as described earlier in this chapter.
Page 86: Front Panel
4-26 10. Remove the drive serial number from the equipment log. Front Panel The plastic front panel assembly is a one piece assembly with removable filler panels. If you are installing peripheral devices in the external bays above the 3.5- inch floppy disk drive, you must remove the appropriate filler panels.
Page 87: Installing The Front Panel
4-27 Installing the Front Panel 1. Insert the metal tabs of the front panel into the slots on the right side of the chassis (Figure 4-13). Squeeze the front panel and the chassis together along the left side so the tabs snap into their slots. Replace and tighten the screw.
Page 88: Removing Emi Shields And Filler Panels
4-28 Removing EMI Shields and Filler Panels 1. Power off the system as described earlier in this chapter. 2. Remove the front panel as described earlier in this chapter. 3. The EMI (Electromagnetic Interference) shield is released by pressing the tab on the left side of the shield to right.
Page 89: Removable Media Devices
4-29 Removable Media Devices Removable media devices can be installed in peripheral bays A, B, and C. An IDE CD-ROM drive is always mounted in bay A. A 3.5-inch diskette drive is always mounted in bay D. Other IDE or SCSI optional devices should be installed in the first available bay from the top (bay A).
Page 90: Installing A 5.25-Inch Device
4-30 Installing a 5.25-Inch Device Caution: CD-ROM devices contain a laser system and are classified as CLASS 1 LASER PRODUCTS. In case of any trouble with a CD-ROM, please contact your nearest service representative. To prevent direct exposure to the laser beam, do not try to open the enclosure.
Page 91 4-31 5. Using the screws and grounding clips supplied with the drive, attach a plastic snap-in slide rail marked "A" (Figure 4-15, A) to the right side of the device (D). Install a grounding clip (C) under each screw head. 6.
Page 92 4-32 9. Locate and connect the power cable (Figure 4-16) to the device; the connector is keyed and can be inserted only one way. Note: All power cables are labeled and must be connected to the devices as shown in Figure 4-16. 10.
Page 93: Removing A 5.25-Inch Device
4-33 Removing a 5.25-Inch Device 1. Power off the system and remove the side panel as described earlier in this chapter. 2. Remove the front panel as described earlier in this chapter. 3.Disconnect the power cable (Figure 4-17, A) and ribbon data cable (B).
Page 94: 3.5-Inch Diskette Drive
4-34 9. Replace the side panel and front panel, and power on the system. 10. Remove the drive serial number from the equipment log. 3.5-Inch Diskette Drive You may need to replace the 3.5-inch diskette drive located in bay D. Contact your sales representative or dealer for a list of approved devices.
Page 95 4-35 Figure 4-18. Removing the Diskette Carrier Remove Drive Bay Screw Carrier Tabs Figure 4-19. Removing the Diskette Drive Upgrades and Options...
Page 96 4-36 Replacing the 3.5-Inch Diskette Drive Notice: Observe static precautions. Use an antistatic wrist strap. 1. If the system is on, power off the system and remove the side panel as described earlier in this chapter. 2. Remove the replacement diskette from its protective wrapper and place it on an antistatic surface.
Page 97 C h a p t e r 5 Problem Solving Contents Resetting the System............... 2 Troubleshooting Checklists ............3 Initial System Startup ............3 Running New Application Software ........5 After System Has Been Running Correctly ......6 Additional Troubleshooting Procedures ........7 Error Checking ..............
Page 98 dfgdfg...
Page 99 This chapter helps you identify and solve problems that may occur during system installation or while using your system. The first section of this chapter tells you how to reset your system in the event of problems. The next few sections provide troubleshooting checklists and procedural steps that help you isolate specific system problems.
Page 100: Resetting The System
Resetting the System There are two ways to reset the system: Reset button Pushing the reset button clears the system memory, restarts the POST, and reloads the operating system. Power off/on Turning the power off and then on with the push- button switch on the front panel has the same effect as pushing the reset button, except that power is halted to all peripherals.
Page 101: Troubleshooting Checklists
Troubleshooting Checklists The following subsections provide troubleshooting checklists for problems that occur at initial system startup, when you run new application software, and after the system hardware and software have been running correctly. Initial System Startup Problems that occur at initial system startup are usually caused by incorrect installation or configuration.
Page 102 Are all DIMMs fully seated and installed correctly? Refer to the Upgrades and Options chapter for installation instructions. Are all option boards and disk drives installed correctly? Refer to the Upgrades and Options chapter. If the system has a hard disk drive, is it properly formatted or defined? Is the operating system properly loaded? Refer to the operating system documentation.
Page 103: Running New Application Software
Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, check the following: Does the system meet the minimum hardware requirements for the software? Refer to the software documentation.
Page 104: After System Has Been Running Correctly
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If you have problems after the system has been running correctly, check the following: If you are running the software from a floppy disk, try a new copy of the software.
Page 105: Additional Troubleshooting Procedures
Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Error Checking Each time you turn on the system, the POST runs automatically and checks the system board, CPU module, memory, keyboard, and most installed peripheral devices.
Page 106 Preparing the System for Diagnostic Testing To prepare the system for diagnostic testing, perform the following: Notice: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices.
Page 107 Monitoring POST while it is running Each time you turn on the system, the power-on self- test (POST) runs automatically and checks the system board, CPU, memory, keyboard, and most installed peripheral devices. During the memory test, POST displays the amount of memory that it is able to access and test.
Page 108 5-10 Table 5-1. POST Keys and Errors ACTION/MESSAGE DESCRIPTION If POST Beeps Before Initialization failed before video initialized. Most beep code errors are Video Appears fatal; initialization cannot continue. Refer to the section BIOS User’s Information in this chapter. If Monitor Displays Error Note error;...
Page 109 5-11 Verifying Proper Operation of Key System Indicators As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on briefly. Check for the following: Does the diskette drive activity indicator turn on briefly.
Page 110: Specific Problems And Corrective Actions
5-12 Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: Power LED does not light System cooling fans do not rotate No characters appear on screen Characters on the screen appear distorted or incorrect No beep or incorrect beep pattern Floppy disk drive access LED does not light Hard disk drive access LED does not light...
Page 111: System Cooling Fans Do Not Rotate
5-13 System Cooling Fans Do Not Rotate Note: The system has two cooling fans: one is mounted on the chassis panel behind the front panel and the other is an integral part of the power supply. There are no serviceable components inside the power supply. If the power supply is opened, the manufacturer's warranty is voided.
Page 112: No Characters Appear On Screen
5-14 No Characters Appear On Screen Check the following: Is the riser card fully seated in the system board connector? The riser card is the small card that the mouse and keyboard plug into. Is the keyboard working? Is the video display plugged in and turned on? Are the brightness and contrast controls properly adjusted? Are the video display switch settings correct?
Page 113: Characters Are Distorted Or Incorrect
5-15 Characters are Distorted or Incorrect Check the following: Are the brightness and contrast controls properly adjusted on the video display? Refer to the documentation supplied with your video display. Are the video display signal and power cables properly installed? Is the RCU configuration set up correctly for the type of monitor you have attached to the system? If the problem persists, the video display may be...
Page 114: Floppy Disk Drive Activity Led Does Not Light
5-16 Floppy Disk Drive Activity LED Does Not Light Check the following: Are the floppy disk drive power and signal cables properly installed? Are all relevant switches and jumpers on the floppy disk drive set correctly? Is the floppy disk drive properly configured in Setup? If you are using the onboard floppy disk controller, use Setup or the RCU to make sure that Onboard Floppy is...
Page 115: Hard Disk Drive Activity Led Does Not Light
5-17 Hard Disk Drive Activity LED Does Not Light If you have installed one or more hard disk drives in your system, check the following: Are the power and signal cables to the hard disk drive properly installed? Is the optional disk controller board fully seated in the system board connector? Are all relevant switches and jumpers on the hard disk drive and controller board set correctly?
Page 116: Problems With Application Software
5-18 Problems with Application Software If you have problems with application software, perform the following: Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software. Verify a different copy of the software to see if the problem is with the copy you are using.
Page 117: Bios User's Information
5-19 BIOS User’s Information This section describes the various screen messages and beep codes of the system BIOS. The BIOS indicates errors by writing an error code to the PS/2-standard logging area in the Extended BIOS Data Area, and by displaying a message on the screen, which is sometimes preceded by the POST Error Code.
Page 118 5-20 Table 5-2. BIOS Messages MESSAGE DESCRIPTION nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested. Diskette drive A error Diskette Drive is present but fails the BIOS POST diskette tests. Check to see that the drive is defined with the proper Diskette drive B error diskette type in Setup and that the diskette drive is correctly attached.
Page 119 5-21 Table 5-2. BIOS Messages (Continued) MESSAGE DESCRIPTION Press <F1> to resume, <F2> to Setup Displayed after any recoverable error message. Optional message displayed during POST. Can be turned off Press <F2> to enter SETUP in Setup. Previous POST did not successfully complete. POST loads Previous boot incomplete - Default configuration used default values and offers to run Setup.
Page 120: Messages And Beep Codes
5-22 Messages and Beep Codes Whenever a recoverable error occurs during POST, BIOS displays a message on the video display screen and causes the speaker to beep twice as the message appears. BIOS also issues a beep code (one long tone followed by two short tones) during POST if the video configuration fails or if an external ROM module does not checksum to zero.
Page 121 5-23 Table 5-3. POST Tests Code Beeps POST Routine Description 1-1-1-3 Verify Real Mode 1-1-2-1 Get CPU type 1-1-2-3 Initialize system hardware 1-1-3-1 Initialize chipset registers with initial POST values 1-1-3-2 Set in POST flag 1-1-3-3 Initialize CPU registers 1-1-4-1 Initialize cache to initial POST values 1-1-4-3 Initialize I/O...
Page 122 5-24 Table 5-3. POST Tests (continued) Code Beeps POST Routine Description 2-1-1-1 Set Initial CPU speed 1-1-1-3 Initialize interrupt vectors 2-1-2-1 Initialize BIOS interrupts 2-1-2-3 Check ROM copyright notice 2-1-2-4 Initialize manager for PCI Option ROMs 2-1-3-1 Check video configuration against CMOS 2-1-3-2 Initialize PCI bus and devices 2-1-3-3...
Page 123 5-25 Table 5-3. POST Tests (continued) Code Beeps POST Routine Description 3-1-3-1 Initialize BIOS Data Area 3-1-3-3 Initialize Extended BIOS Data Area 3-1-4-1 Initialize floppy controller 3-2-1-1 Initialize hard disk drives 3-2-1-2 Initialize local-bus hard-disk controller 3-2-1-3 Jump to UserPatch2 3-2-2-1 Disable A20 address line 3-2-2-3...
Page 124 5-26 Table 5-3. POST Tests (continued) Code Beeps POST Routine Description The following are for boot block in FLASH ROM 4-3-1-3 Initialize the chipset 4-3-1-4 Initialize refresh counter 4-3-2-1 Check for Forced Flash 4-3-2-2 Check HW status of ROM 4-3-2-3 BIOS ROM is OK 4-3-2-4 Do a complete RAM test...
Page 125 A p p e n d i x A System Cabling Contents Before You Begin ..............1 Static Precautions ..............1 Standard Configuration ............2 RAID Configuration..............5...
Page 126 Bill GrahamBill Graham...
Page 127: Before You Begin
This appendix contains information and procedures on cabling configurations used in your system. The configurations include: Standard RAID controller. Before You Begin Warning: The DC push-button on/off switch on the front panel does not turn off the system AC power. Before doing the procedures in this chapter, make sure that your system is powered off and unplug the AC power cord from the back of the chassis.
Page 128: Standard Configuration
Standard Configuration Your system is cabled using the on-board IDE controller and the on-board Adaptec 7880 wide SCSI controller. The on-board IDE controller supports the internally mounted CD-ROM as its first (master) device and an optional internally mounted tape drive as its second (slave) device.
Page 129: System Cabling
Figure A-1. Standard System Cable Configuration A. Device internal SCSI termination B. Optional narrow SCSI devices in upper resistors peripheral bays C. Narrow SCSI interface cable D. Narrow SCSI connector (50 pin) E. Internal SCSI termination resistors F. 3.5-inch diskette drive (not installed when optional internal narrow SCSI devices are used) G.
Page 130 Figure A-2. Standard SCSI Bus Cable Routing IDE CABLE (40-pins) NARROW SCSI CABLE (50-pins) WIDE SCSI CABLE (68-pins) The onboard narrow SCSI controller also includes a connector located at the rear of the system for connecting optional external SCSI devices (Figure A- 1,D).
Page 131: Raid Configuration
RAID Configuration One of the options available for your system is the single channel DAC960 Redundant Array of Inexpensive Devices (RAID) Controller board, which gives your system the added security of fault tolerance. If you order a system with the RAID controller, the system is pre-cabled at the factory (see Figure A-3).
Page 132 Figure A-3. RAID Cable Configuration A. Device internal SCSI termination B. Optional narrow SCSI devices in upper resistors peripheral bays C. Narrow SCSI interface cable D. Narrow SCSI connector (50 pin) E. Internal SCSI termination resistors F. 3.5-inch diskette drive (not installed when optional internal narrow SCSI devices are used) G.
Page 133: Memory Configurations
A p p e n d i x B Memory Configurations Contents Memory DIMM Configurations........... 1...
Page 134 Bill Grahamaerrterterter...
Page 135: Memory Dimm Configurations
Memory DIMM Configurations The system board has four 168-pin DIMM sockets for a total of up to 512MB of system memory, using 128MB DIMMs. See Figure B-1. The sockets are arranged in a bank that supports a 64- bit wide data path with 8 parity bits. Timing requires 60 ns devices.
Page 136 A DIMM socket accommodates a single 168-pin 60 ns device with gold plated edge connectors as follows: 4M x 72 DIMM = 32MB 8M x 72 DIMM = 64MB 16M 72 DIMM = 128MB. A DIMM should be installed in the bottom (J20) socket. When you install additional DIMMs, you must start with the first empty socket above DIMMs already installed.
Page 137 Glossary (Alternating Current) The type of current available in wall outlets. All computers must convert alternating current to direct current to operate. See also DC. A label, name, or number that identifies a location in computer address memory. (American Standard Code for Information Interchange) A standard ASCII number assigned to each of the alphanumeric characters and keyboard control code keys to enable the transfer of information...
Page 138 cache memory A very fast, limited portion of RAM set aside for temporary storage of data for direct access by the microprocessor. CD-ROM drive (Compact Disk ROM drive) A type of mass storage device that reads information from a compact disk. Centronics port An industry standard parallel port.
Page 139 (Dynamic RAM) See RAM. DRAM (Error Checking and Correction) A method of detecting and correcting errors. (Electrically Erasable Programmable Read-Only Memory) A type of EEPROM memory device that stores password and configuration information. (Enhanced Graphics Adapter) A type of video display system that provides medium-resolution text and graphics on TTL monochrome, color, and enhanced color monitors.
Page 140 hard disk drive See disk drive. hardware The physical parts of your computer, including the keyboard, monitor, disk drives, cables, and circuit cards. (Integrated Circuit) An electronic device that contains miniaturized circuitry. The program that you use to change the configuration of some ISA (ISA Configuration desktop computers.
Page 141 (Megabyte) 1,048,576 bytes. See also byte. math coprocessor An IC that works with the microprocessor to speed up mathematical calculations. memory The circuitry in your computer that stores data and programs. See also EMS, extended memory, RAM, and ROM. microprocessor The integrated circuit that processes data and controls the basic functions of the computer.
Page 142 A type of microprocessor, with a built-in math coprocessor, cache Pentium memory, and memory and bus controllers, that processes and communicates 32 bits of data at a time. This microprocessor also contains power management capabilities. A device connected to and controlled by the computer, such as an peripheral external disk drive or a printer.
Page 143 Programs with specific functions, such as word processing, data software base management, communications, and operating system. (Static RAM) A temporary storage area for data and programs. This SRAM type of memory does not need to be refreshed, but it is lost when the computer is powered off.
Page 144 Glossary...
Page 145 Equipment Log Use this equipment log form to record pertinent information about your system. You will need some of this information to run the System Configuration Utility. Be sure to update the equipment log when you add options. Record the model and serial numbers of the system components, dates of component removal or replacement, and the name of the vendor from whom the component was purchased.
Page 146 rtyrtyrtyrtyry...
Page 147 Equipment Log Serial Number Date Component Manufacturer Name and Model (if available) Installed Server Baseboard 2nd CPU DIMMs Video Mem. DRAM Srvr. Monitor Mod. Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 Tape Drive 3 CD-ROM Drive Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3...
Page 148 Equipment Log (continued) Serial Number Date Component Manufacturer Name and Model (if available) Installed Mouse External SCSI Peripherals Equipment Log...
Page 150 904128-01...

NEC LE2200 User Manual

Configuring Your System

Upgrades and Options

Problem Solving

System Cabling

Quick Links

Chapters

Troubleshooting

Related Manuals for NEC LE2200

Summary of Contents for NEC LE2200

Table of Contents