Troubleshooting - Sharp WX-T71 User Manual

Troubleshooting

Problem
• Make sure the battery is
The phone does not
turn on.
• Make sure you have
• Your SIM/USIM card/
PIN code or PIN2
code is rejected.
• Contact your SIM/USIM
• Enter the PUK code (8
• If the attempt is successful,
The SIM/USIM card
becomes locked.
• Adjust the backlight
The display is difficult
to read.
Solution
properly inserted and
charged.
entered the correct code (4
to 8 digits).
protected functions will
become locked after three
unsuccessful attempts.
provider if you do not have
the correct PIN code.
digits) provided by your
service provider (if
supported).
enter the new PIN code and
confirm your phone is
operational again.
Otherwise contact your
dealer.
brightness for the display.
Problem
• Check the radio signal
Phone functions do
• Check to see if any error
not work after the
phone is turned on.
• Make sure the SIM/USIM
• If the message "SIM card
• Check your call barring,
Calls cannot be made
or received.
• Check if your phone is
Solution
strength indicator as you
may be outside the service
area.
message is displayed when
you turn your phone on. If
so, contact your dealer.
card is correctly inserted.
error" is displayed when the
phone is switched on, you
cannot use your SIM/USIM
card or the SIM/USIM card
is damaged. Contact your
dealer or network service
provider.
fixed dialling setting,
remaining battery and call
forwarding settings.
currently performing data
communication using
Infrared (IrDA), Bluetooth
wireless technology
interface or a USB data
cable.
Troubleshooting 131