Troubleshooting - Sharp GX293 Manual

Troubleshooting

Problem
The phone does not turn
on.
PIN code or PIN2 code is
rejected.
The SIM card becomes
locked.
The display is difficult to
read.
120 Troubleshooting
Solution
• Make sure the battery is properly
inserted and charged.
• Make sure you have entered the
correct code (4 to 8 digits).
• Your SIM card/protected functions
will become locked after 3
unsuccessful attempts.
• Contact your SIM provider if you do
not have the correct PIN code.
• Enter PUK code (8 digits) provided
by your service provider (if
supported).
• If the attempt is successful, enter
the new PIN code and confirm your
phone is operational again.
Otherwise contact your dealer.
• Adjust the backlight brightness for
the main display.
Problem
• Check the radio signal strength
indicator as you may be outside the
service area.
Phone functions do not
• Check to see if any error message
work after the phone is
is displayed when you turn your
turned on.
phone on. If so, contact your dealer.
• Make sure the SIM card is correctly
inserted.
• If the message "SIM card error" is
displayed at start-up, you cannot
use your SIM card or the SIM card is
damaged. Contact your dealer or
network service provider.
• Check your call barring, fixed
dialling setting, remaining battery
Calls cannot be made or
and call forwarding settings.
received.
• Check if your phone is currently
performing data communication
using,
technology interface or a USB data
cable.
• Check the remaining balance if you
are using a pre-paid SIM card.
Solution
Bluetooth
wireless