Kenmore Three-Speed Triple Dispenser Automatic Washers Owner's Manual & Installation Instructions page 37

Most laundering problems are easily solved if you understand the cause.
Check these lists for common laundry and washer problems. If you need
further assistance, see service and assistance information on the back page.
Problem Possible Cause Solution
Washer Leaks Household plumbing is leaking. Repair plumbing.
Inlet hoses not tight. Tighten hoses (see "Installation
Instructions," Sections D & E).
Inlet hose washers not Reseat washers (see "Installation
properly seated. Instructions," Section D).
Drain hose not propedy Clamp drain hose (see "Installation
clamped or is off. Instructions," Section C).
Drain is clogged. Remove drain clogs. Sink, standpipe,
or floor drain must be able to handle
17 gaI (64 L) of water per minute.
Tub moved forward during Ensure tub is centered before
unloading, causing water to starting washer.
deflect off tub ring.
Unit not level causing water Ensure front feet are installed and
to deflect off tub ring. nuts are tightened. Level washer.
Reset rear legs (see "Installation
Instructions," Section G).
Load is unbalanced. Spray Redistribute the load.
rinses are deflecting off load.
Washer is ovedoaded. Fills or Reduce load size.
spray rinses are deflecting off
load.
Won't Drain/ Drain hose is kinked or Straighten or unplug hose
Won't Spin/ clogged. (see "Installation Instructions,"
Wet Loads Section C).
Correct operation of After a wash or rinse, the washer will
neutral drain, drain without spinning. After draining,
the spinning begins.
Lid is open. Close the lid.
Drain hose is more than Lower drain hose (see "Installation
96 in (2.4 m) above floor. Instructions," Section A).
Too much detergent - Use less detergent.
excessive sudsing.
Wrong cycle for load Choose a cycle with a higher spin
being washed, speed (see "Operating Your
Washer").
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