Ricoh Pro 8400S Basic Operation
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Ricoh Pro 8400S Basic Operation

Ricoh Pro 8400S Basic Operation

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Table of Contents

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Basic Operation/
Printing Guide
1.
Notes on What to do Before Using the Machine
2.
Loading Paper
3.
Printing on Special and Thick Paper with
Optimal Settings
4.
Printing on Special and Thick Paper with
Essential Basic Settings
5.
Using Advanced Functions
6.
Replacing Consumables / Waste Toner Bottle
7.
Troubleshooting
8.
Installing the Printer Driver
In this manual, the descriptions related to the original, the copy
function, the scanner function, and the document server function are
intended for Pro 8400S/8410S/8420S.
For information not found in this manual, see
the online manuals available on our web site
(https://www.ricoh.com/) or via the control
panel.
For safe and correct use, be sure to read Safety Information before
using the machine.

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Summary of Contents for Ricoh Pro 8400S

  • Page 1 In this manual, the descriptions related to the original, the copy function, the scanner function, and the document server function are intended for Pro 8400S/8410S/8420S. For information not found in this manual, see the online manuals available on our web site (https://www.ricoh.com/) or via the control...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. Notes on What to do Before Using the Machine How to Search for Information on Using the Product and Troubleshooting ....... 5 Manuals for This Machine ....................5 Searching the Manual for Information on Troubleshooting ..........6 Notes on Marks ........................
  • Page 4 Printing with Manual Paper Settings ................40 5. Using Advanced Functions Copy ............................. 43 Copying with Size Enlargement/Reduction According to the Paper Size ...... 44 Copying Multiple Originals of Varying Sizes ..............45 Stapling/Punching ......................45 Duplex/Combine/ Magazine .................... 46 Storing Documents on the Document Server ..............
  • Page 5 What You Can Do on the Web Image Monitor ..............79 6. Replacing Consumables / Waste Toner Bottle Replacing Consumables / Waste Toner Bottle ..............81 Replacing Toner ....................... 81 Replacing the Waste Toner Bottle ................... 82 Replenishing the Staples ....................83 Removing Chad and Paper Debris Produced by Punching / Stapling / Paper Cutting ...

  • Page 7: Notes On What To Do Before Using The Machine

    1. Notes on What to do Before Using the Machine How to Search for Information on Using the Product and Troubleshooting Manuals for This Machine Manual (Paper) Included with the product. • Safety Information Before using the machine, be sure to read the section of this manual entitled Safety Information.

  • Page 8: Searching The Manual For Information On Troubleshooting

    1. Notes on What to do Before Using the Machine • Basic Operation/Printing Guide This manual describes basic use of the machine and how to achieve high-quality printing. • Paper Fundamentals Explains the properties of different types of paper and how to handle them. Searching the Manual for Information on Troubleshooting Press the "User Guide"...
  • Page 9 How to Search for Information on Using the Product and Troubleshooting : (mainly North America) Differences in the functions of Region A and Region B models are indicated by two symbols. Read the information indicated by the symbol that corresponds to the region of the model you are using.

  • Page 10: Turning On And Off The Power

    1. Notes on What to do Before Using the Machine Turning On and Off the Power 1. Open the cover of the main power switch on the left side of the machine, and push the switch. Notes on Turning the Power On The main power indicator at the upper right of the control panel lights when you turn the machine on with the main power switch.

  • Page 11: Touch Panel/Attention Light

    Touch Panel/Attention Light Touch Panel/Attention Light 1. Login icon This icon is displayed when users are logged in. When you press the icon, the names of the users who are currently logged in are displayed. 2. System message Reports the system status by means of a message. 3.

  • Page 12: Operating The Screen

    1. Notes on What to do Before Using the Machine The Check Status indicator lights to indicate an error such as a paper jam, paper running out, or toner running out. * When the indicator flashes, there is a system message. •...

  • Page 13: Confirming The Counter

    Touch Panel/Attention Light The indicator at the bottom of the screen indicates the position of the currently displayed window. Customizing the Home Screen (My Home Screen) You can add to the Home screen shortcut keys to frequently-used programs and web pages and position them where you like. You can also create folders to organize icons.
  • Page 14 1. Notes on What to do Before Using the Machine Flashing blue Steady blue Flashing yellow Steady red Scanning Printing Warning Error occurred Problem such as Problem such as toner almost out or paper jam, paper waste toner bottle running out, toner almost full running out, paper mismatch, or...

  • Page 15: Loading Paper

    2. Loading Paper Fanning the Paper Fan the paper well before loading it. • If you load coated paper, label paper, transparencies, or thick paper of 150.1- 360.0 g/m (55.1 lb. Cover-198.0 lb. Index), it is important that you fan the sheets thoroughly.
  • Page 16 2. Loading Paper 3. Make sure there is space between the sheets. 4. Hold the stack of paper in both hands and tap the long and short edges of the paper against a flat surface to align them.

  • Page 17: Loading Paper Into The Paper Tray

    Loading Paper into the Paper Tray Loading Paper into the Paper Tray This section explains how to load paper in Tray 1 and Trays 2 to 3. For information on how to load paper in other paper trays, see the following sections. "Loading Paper into the Large Capacity Tray (LCT)", "Loading Paper into the Three-tray Wide LCT", "Loading Paper into the Two-tray Wide LCT", "Loading Paper into the Multi Bypass Tray (Tray A)", "Loading Paper into the Interposer", "Loading Cover...

  • Page 18: Loading Paper Into Trays 2 And 3

    2. Loading Paper • Whole tray pulled out • Left half of the tray pulled out 3. Carefully push the paper tray fully in. You can load paper even if Tray 1 is in use. It is okay to pull out the left half of the tray while Tray 1 is in use.
  • Page 19 Loading Paper into the Paper Tray 1. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. 2. Remove paper if loaded. 3. Release the lock on the side fences. 4.
  • Page 20 2. Loading Paper 6. Square the paper and load it print side down. Do not stack paper over the limit mark. 7. Re-lock the side fences. Make sure there are no gaps between the paper and side fences or end fence. 8.

  • Page 21: Notes On Loading Coated Paper

    Loading Paper into the Paper Tray When loading standard size paper, hold the grip of the end fence and push it downward, and then set it back in its original position. Notes on Loading Coated Paper You can only feed coated paper from the Three-tray, wide LCT, and Two-tray wide LCT. You cannot load coated paper in an unsupported paper tray.
  • Page 22 2. Loading Paper Tray 1 (A3/11 × 17 tray unit) Paper type and weight Paper size Paper capaci 1,000 52.3-256.0 g/m (14.0 sheets lb. Bond-141.0 lb. Index) Paper Weight 1-Paper 11 × 17 Weight 6 1,000 52.3-256.0 g/m (14.0 sheets lb.
  • Page 23 Loading Paper into the Paper Tray Paper type and weight Paper size Paper capaci × 14 , 8 × 10 ,11 × 15 , 11 × 14 , 10 × , 10 × 14 , 13 × 18 , SRA3 , SRA4, 226 ×...
  • Page 24 2. Loading Paper...

  • Page 25: Printing On Special And Thick Paper With Optimal Settings

    3. Printing on Special and Thick Paper with Optimal Settings Setup / Applying Machine Settings Printer driver allows printing with the custom paper setting registered in the machine. Using the following procedure, you can print with the custom paper setting (such as fusing temperature and paper feed speed) for the paper tray.
  • Page 26 3. Printing on Special and Thick Paper with Optimal Settings 3. Press [Tray Setting Priority]. 4. Select [Machine Setting(s)] for all paper trays. By selecting [Machine Setting(s)], the custom paper settings registered in the machine are applied. If the paper setting specified in the printer driver does not match that in the machine, an error is reported to prevent paper being wasted.

  • Page 27: Overview Of Paper Settings

    Overview of Paper Settings Overview of Paper Settings Why Paper Settings Are Required While the machine can print on a wide variety of paper, such as coated and thick paper, the print quality may vary depending on the paper type. Paper settings can be configured to ensure constant print quality for various types of paper.

  • Page 28: Relationships Between Functions

    3. Printing on Special and Thick Paper with Optimal Settings • Select the paper's name or type from the master library • Modify a custom paper that has already been registered • Manually specify the paper's type and weight * In general, paper not registered in the master library cannot be used. Under the custom paper's advanced settings, you can specify the machine operating conditions such as paper feed, toner transfer, and toner fusing conditions.

  • Page 29: Printing Using Master Library

    Printing Using Master Library Printing Using Master Library Configuring Paper from the Master Library 1. Press [Tray Paper Settings] on the Home screen. 2. Press [Import from Master Library]. 3. Select the paper to register, and then press [Program to Custom Paper].
  • Page 30 3. Printing on Special and Thick Paper with Optimal Settings 4. Press [Yes] [Exit]. 5. Press [Edit Custom Paper]. 6. Press [ ▲Previous] or [ ▼Next] to select the custom paper you have just registered. 7. Change [Custom Paper Name] to a meaningful name. Change [Paper Size] as required and then press [OK].

  • Page 31: If The Brand Of Paper In Use Is Not In The Master Library

    Printing Using Master Library If the Brand of Paper in Use is Not in the Master Library Paper not registered in the master library may not support printing with the machine's designed print quality. If you wish to try printing on a few sheets of such paper, first register as the custom paper type and grammage the paper brand closest to the paper to be used.
  • Page 32 3. Printing on Special and Thick Paper with Optimal Settings 2. On the [Input/Output] tab, select the paper tray in which you have loaded the custom paper, set [Paper Type] to [Automatic], and then print. Printing a Document in macOS 1.

  • Page 33: Paper Weight Conversion Table

    Printing Using Master Library Paper Weight Conversion Table The weight of paper is measured as basis weight or ream weight. Basis weight is the weight of one square meter of a sheet of paper, measured in units of . Ream weight is the weight in pounds of 500 sheets of the paper. The basic size varies depending on the type (grade) of paper.
  • Page 34 3. Printing on Special and Thick Paper with Optimal Settings Basis weight Bond / Ledger Offset / Text Cover Index (lb.) (lb. text) (lb. cover) (lb. index) (g/m Asterisks (*) indicate the most common weights for that category. Custom Paper Size Conversion Table Display size Horizontal ×...
  • Page 35 Printing Using Master Library Display size Horizontal × Vertical: mm (inches) SRA4 225×320 (8.86×12.60) SRA4 320×225 (12.60×8.86) 226 × 310 226×310 (8.90×12.20) 226 × 310 310×226 (12.20×8.90) 310 × 432 432×310 (17.00×12.20) 488×330 (19.21×12.99) 13 × 19 13 × 19 483×330 (19.02×12.99) 13 ×...
  • Page 36 3. Printing on Special and Thick Paper with Optimal Settings Display size Horizontal × Vertical: mm (inches) 184×267 (7.24×10.51) × 10 267×184 (10.51×7.24) × 10 140×216 (5.51×8.50) × 8 216×140 (8.50×5.51) × 8 140×107 (5.51×4.20) × 5 390×267 (15.35×10.51) 195×267 (7.68×10.51) 267×195 (10.51×7.68) A retsu 4 sai 439×312 (17.28×12.28)

  • Page 37: Custom Paper Management

    Custom Paper Management Custom Paper Management Deleting Registered Custom Paper 1. Press [Tray Paper Settings] on the Home screen. 2. Press [Edit Custom Paper]. 3. Press [Delete]. 4. Select the custom paper to be deleted, and then press [Delete]. 5. If a confirmation message appears, press [Yes]. 6.

  • Page 38: Backing Up And Restoring Custom Paper Profiles

    3. Printing on Special and Thick Paper with Optimal Settings Backing Up and Restoring Custom Paper Profiles You can use a USB flash memory device to back up and restore the custom paper profile. 1. Insert a USB flash memory device into the media slot in the upper left part of the control panel.
  • Page 39 Custom Paper Management 6. To back up the data, press [Back Up Custom Paper Settings]. To restore it, press [Restore Custom Paper Settings]. 7. Press [OK]. 8. Press [Exit]. 9. Before removing the media from the slot, press the icon ( ) displayed on the screen to cancel the connection.
  • Page 40 3. Printing on Special and Thick Paper with Optimal Settings...

  • Page 41: Printing On Special And Thick Paper With Essential Basic Settings

    4. Printing on Special and Thick Paper with Essential Basic Settings Configuring Paper Settings Manually for Printing You can configure paper settings by [Manual Paper Settings] without using the custom paper profile. You can specify the setting quickly for tasks such as printing on copy paper for everyday use.

  • Page 42: Printing With Manual Paper Settings

    4. Printing on Special and Thick Paper with Essential Basic Settings 5. Change the paper settings (such as paper type and size), and then press [OK] twice. 6. Press [Home] ( ) to close the [Tray Paper Settings] screen. • With manual paper settings, you may not achieve the quality achieved when using the master library.
  • Page 43 Configuring Paper Settings Manually for Printing 2. On the [Input/Output] tab, select the paper tray containing the paper to be used, set [Paper Type] to [Automatic], and then print. macOS PS 1. Click [Printer Options] [Paper Feed], and then select the paper tray containing the paper to be used.
  • Page 44 4. Printing on Special and Thick Paper with Essential Basic Settings...

  • Page 45: Using Advanced Functions

    5. Using Advanced Functions Copy 1. Press the [Copier (Classic)] on the [Home] screen. 2. Make sure that no previous settings remain. 3. Place the originals. Placing Originals in the Auto Document Feeder • Place the originals flush against the rear paper guide. •...

  • Page 46: Copying With Size Enlargement/Reduction According To The Paper Size

    5. Using Advanced Functions Placing Originals on the Exposure Glass • Align with the positioning mark. • Arrange with the side to scan face down. • Be careful not to get your hand caught in the ADF. 4. Make desired settings. Specify settings such as the size of the original, magnification and number of copies.

  • Page 47: Copying Multiple Originals Of Varying Sizes

    Copy 1. Press [Auto Reduce / Enlarge]. 2. Select the paper tray. Copying Multiple Originals of Varying Sizes You can copy multiple originals of varying sizes by loading them in the ADF. 1. Press [Original Setting]. 2. Press [Mixed Sizes] [OK]. 3.

  • Page 48: Duplex/Combine/ Magazine

    5. Using Advanced Functions 1. Press [Finishing]. 2. Press [Finisher]. 3. Press [Staple] or [Punch]. 4. Select one of the positions. Duplex/Combine/ Magazine Combining and copying a multi-page original onto a single sheet of paper You can combine and copy a multi-page original onto a single sheet. 1.

  • Page 49: Storing Documents On The Document Server

    Copy 1. Press [Dup./Combine/Series]. 2. Make sure that [Duplex] is selected. 3. Select [1 Sided → 2 Sided] or [2 sided → 2 sided] according to how you want the document to be output. 4. Press [Original Orientation]. 5. Select the original orientation, and then press [OK]. 6.

  • Page 50: Other Available Operations

    5. Using Advanced Functions 1. Press [Store File]. 2. Enter a user name, file name, or password if necessary. 3. Specify a folder in which to store the document if necessary. 4. Press [OK]. 5. Place the originals. 6. Make the scanning settings for the original. 7.

  • Page 51: Registering, Editing And Deleting Address Book Data

    Registering, Editing and Deleting Address Book Data Registering, Editing and Deleting Address Book Data You can send scan files easily by registering destinations (e-mail/folder) in the machine's address book. The login authentication data for machine operation with user authentication can also be registered in the address book.
  • Page 52 5. Using Advanced Functions 3. Enter the information of the destination on the [Name] tab, and then select a title to classify it. 4. Press the [Destinations] tab and specify the destinations as required. • Email Address: Specify the e-mail address and SMTP server. "Registering E-mail Addresses in the Address Book"...

  • Page 53: Editing/Deleting Data Registered In The Address Book

    Registering, Editing and Deleting Address Book Data "Using the Protection Function to Prevent the Misuse of Addresses" 6. Press [OK]. 7. After completing the procedure, press [Home] ( Editing/Deleting Data Registered in the Address Book 1. Press [Address Book]. 2. Select the destination to Edit/delete on the Address Book screen. You can delete multiple destinations at one time.
  • Page 54 5. Using Advanced Functions Backing up/restoring the address book using control panel 1. Insert a USB flash memory device into the media slot in the upper left part of the control panel. 2. Press [Address Book]. 3. Press [Management]. 4. Press [Back Up/Restore Address Book], and then backup or restore the address book.
  • Page 55 Registering, Editing and Deleting Address Book Data 6. Backup or restore the address book. The address book backup data is saved on the computer. 7. After backup or restoring, click [Logout], and then close Web Image Monitor.

  • Page 56: Scan

    5. Using Advanced Functions Scan You can send the scanned original data to an e-mail address or shared folder or manage stored files from a computer via Web Image Monitor. Scan (Storing Files on the Machine) 1. Place originals. 2. Press [Scanner (Classic)]. 3.

  • Page 57: Scan (Sending To The Folder)

    Scan Scan (Sending to the Folder) 1. Place originals. 2. Press [Scanner (Classic)]. 3. Press the [Folder] tab. 4. Specify the destination. "Specifying the Destination or Recipient" "Registering a Destination E-mail Address or Folder" 5. If necessary, specify the scan settings according to the original to be scanned. 6.

  • Page 58: Scanning Originals Containing 1- And 2-Sided Sheets

    5. Using Advanced Functions 3. Press [OK]. The scanning conditions are as follows: • Original Type Select an original type that is appropriate for your original from [Black & White: Text], [B & W: Text / Line Art], [B & W: Text / Photo], [Black & White: Photo], [Gray Scale], [Full Color: Text / Photo], [Full Color: Glossy Photo], or [Auto Color Select].

  • Page 59: Specifying The File Type

    Scan 1. Press [Original Feed Type]. 2. Press [Batch] or [SADF]. 3. In [Original Settings], press [Mix 1 & 2 Sided]. 4. Load the original, select [1 Sided Original] or [2 Sided Original] in [Original Settings], and then press [OK]. 5.

  • Page 60: Embedding Text Information In Scanned Data

    5. Using Advanced Functions 1. Press [Send File Type / Name]. 2. Select a file type. 3. Press [OK]. Embedding Text Information in Scanned Data You can use the OCR function to embed the text information in the scanned document without processing the data on your computer.

  • Page 61: Previewing The Image Before Sending It

    Scan 1. Press [Send File Type / Name]. 2. Press [PDF] in [File Type]. 3. Press [OCR Settings] in the PDF File Setting, and then press [On]. 4. Configure the settings such as [Add Extrct.Text to File Name], [Delete Blank Page], and [Cognitive Language] as required.

  • Page 62: Registering Scan-To-Folder Destinations

    5. Using Advanced Functions Registering Scan-to-Folder Destinations To send the scan file to the computer's shared folder, register the folder destination in the machine's address book. Manual Registration 1. Press [Address Book]. 2. On the Address Book screen, press [Register]. 3.
  • Page 63 Registering Scan-to-Folder Destinations 4. Press the [Destinations] Tab [Folder]. 5. Select [SMB (Send to Shared Folder on PC)] in [Protocol]. 6. Specify the network path to the shared folder in [Path]. • Entering the path manually As an example, if the destination computer's IP address is "192.168.1.200" and the shared folder's name is "scan", enter the path as follows: \\192.168.1.200\scan You can also specify the path using the computer name instead of the IP...
  • Page 64 5. Using Advanced Functions By pressing [Browse Network], the computers and shared folders in the network to which the machine is connected appear. Select the shared folder to use as the destination. To display the IP address on Windows 10, click [Start], [Settings], and then [Network &...

  • Page 65: Printer

    Printer Printer Print (Windows) Printing from a Computer 1. On the computer, click [Print] on the application menu. 2. Select the machine on the printer selection window, and then click [Properties] or [Printer Properties] to display the print settings.
  • Page 66 5. Using Advanced Functions 3. Configure the settings and then click [OK]. • To print an original of a size other than A4, select the document size in [Document Size:]. 4. Print from an Application. Specifying the combine 2 originals function (Windows) In [Layout:] on the [Basic] tab, specify the number of pages to combine.
  • Page 67 Printer • Long-Edge Binding and Short-Edge Binding The difference between long-edge binding and short-edge binding is the length of the edge to bind. Long-edge binding is generally used. Binding the print sheets (Windows) In the [Basic] tab, select [Magazine] from [Booklet:].
  • Page 68 5. Using Advanced Functions Using the creep adjustment function Click to adjust the degree of the creep to apply. This function progressively shifts the copy image outward. When folding stacked paper, the thickness of the paper causes creep (progressive image displacement) between the innermost and outermost pages. Using the creep adjustment function, you can prevent this problem.
  • Page 69 Printer Specifying punch (Windows) Specify [Punch:] on the [Finishing] tab. Specifying fold (Windows) • An optional unit such as Finisher or Folding Unit is required to use this function. Specify [Fold:] on the [Finishing] tab.
  • Page 70 5. Using Advanced Functions Printing by auto reduce/enlarge (Windows) Specify Auto Reduce/Enlarge on the [Basic] tab and the [Layout/Edit] tab. 1. On the [Basic] tab, specify [Document Size:] and [Print On:]. 2. Specify Paper Type, Orientation, and other settings. 3. In [Reduce/Enlarge:] on the [Layout/Edit] tab, select [Fit to Paper Size].
  • Page 71 Printer 1. Click [Register Current Settings...]. 2. Enter a name for the preset, and then enter comments as necessary. The setting you register in [Register Current Settings...] appears on the [One Click Presets] tab on the far left. Printing while adjusting the Image Quality (Windows) Adjust the image quality to change the brightness or contrast of the printed image.
  • Page 72 5. Using Advanced Functions Storing files on the document server (Windows) 1. Click [Modify] in [Job Type:] on the [Basic] tab. 2. In [Job Type:], press [Document Server]. Changing the print area setting (Windows) You can minimize the margins on a printed page. This is useful when images are printed to the edge of the paper.

  • Page 73: Print (Macos)

    Printer Print (macOS) Basic procedure for printing documents 1. Open a document to print on the computer, and click [Print] on the [File] menu. 2. Select the printer you use from [Printer:]. 3. After completing the configuration, click [Print] to print. Specifying 2-sided print (macOS) Specify 2-sided Print on the [Copies] menu.
  • Page 74 5. Using Advanced Functions • Pages per Sheet: Select the number of pages to combine. • Layout Direction: Select the order of the pages. • Border: Select a type of border line to draw between the pages. Binding the printed sheets (macOS) Configure the settings on the [Finishing] menu in "Feature Sets"...
  • Page 75 Printer Specifying stapling/punching/folding (macOS) Configure the settings on the [Finishing] menu in "Feature Sets" of [Printer Features]. Storing files on the document server (macOS) In the [Job Log] menu, select the Document Server in [Job Type].
  • Page 76 5. Using Advanced Functions...

  • Page 77: Managing Files With The Document Server

    Managing Files with the Document Server Managing Files with the Document Server The Document Server is a function to store the machine's scan files and files sent from the printer driver on the machine's hard disk. • Documents stored in the document server are deleted after three days (72 hours) in the factory-default configuration.

  • Page 78: Printing Documents In Document Server

    5. Using Advanced Functions 1. Specify the folder to store documents, the document name, and other settings. 2. Place the original on the exposure glass and specify the scanning parameters. 4. Press [Start]. When placing the original on the exposure glass, press [Start] and then press [Finish Scanning] after the original has been scanned.

  • Page 79: Erasing Documents From Document Server

    Managing Files with the Document Server 4. Press [To Printing Screen], and then configure the print settings as required. 5. Press [Start]. Erasing Documents from Document Server 1. Press [Document Server (Classic)]. 2. On the document server screen, select the folder containing the document to erase.

  • Page 80: Configuring/Managing The Machine Via A Web Browser (Web Image Monitor)

    5. Using Advanced Functions Configuring/Managing the Machine via a Web Browser (Web Image Monitor) Launch the Web Image Monitor 1. Launch the Web browser. 2. Enter the IP address of the machine in the address bar of the Web browser. (Example: http://192.168.1.10/) You can check the IP address and host name by pressing [Settings], [System Settings], and then [Network/Interface] on the Home screen of the control panel.

  • Page 81: What You Can Do On The Web Image Monitor

    Configuring/Managing the Machine via a Web Browser (Web Image Monitor) What You Can Do on the Web Image Monitor Checking the Machine Status • Toner status • You can check the types and statuses of the paper loaded in the paper trays and bypass tray.
  • Page 82 • Webpage • Extended Feature Settings [Device Management] [Configuration] Registering Items in the Address Book In addition to registering and editing items in the address book, you can also import the address book from another Ricoh MFP. [Device Management] [Address Book]...

  • Page 83: Replacing Consumables / Waste Toner Bottle

    6. Replacing Consumables / Waste Toner Bottle Replacing Consumables / Waste Toner Bottle A message appears to let you know when a consumable will soon need to be replaced. Make sure you have a new consumable on hand. For the procedures of replacing the toner or waste toner bottle, and replenishing the staples, see the animation displayed on the control panel.

  • Page 84: Replacing The Waste Toner Bottle

    6. Replacing Consumables / Waste Toner Bottle Press [Check] in [Check Status] [Machine Status] to see the details of the replacement procedure. Use our specified toner. Using other types of toner may cause malfunctions. After removing the toner, do not shake it with its opening pointing down. Doing so may spill the remaining toner.

  • Page 85: Replenishing The Staples

    Replacing Consumables / Waste Toner Bottle Replenishing the Staples 1. Check the message. Staples are almost out. Staples are almost out. Prepare to replace the staples. Out of staples. The staples need to be replenished. Replenish the staples once printing stops. You cannot replenish the staples until they are all used up.
  • Page 86 6. Replacing Consumables / Waste Toner Bottle 2. Press [Check Status] [Machine Status]. 3. Press [Guidance: Empty Hole Punch Receptacle] under "Punch Receptacle Full". 4. Follow the procedure described in the animated illustration, and empty the hole punch receptacle. Removing staple waste 1.

  • Page 87: Troubleshooting

    7. Troubleshooting Original/Copy Paper Jam The descriptions related to the original are intended for Pro 8400S/8410S/8420S. If the original or copy paper is jammed, the following window appears on the control panel. Remove the jammed sheet by following the procedure described in the animated illustration displayed on the control panel.
  • Page 88 7. Troubleshooting • If paper jams occur frequently, check whether the paper is loaded correctly and whether the paper type has been specified correctly. "If Paper Jams Occur Frequently" If a paper jam occurs repeatedly in the same location, check whether the loaded paper matches its custom paper setting, fan the paper before loading it, and try printing again.

  • Page 89: Preventing Paper Jams From Occurring

    Preventing Paper Jams from Occurring Preventing Paper Jams from Occurring By performing the action that corresponds to the number displayed on the top part of the control panel, you can prevent paper jams from occurring in the future. To change [Advanced Settings] under [Tray Paper Settings], operate the machine as follows: 1.

  • Page 90: When A Paper Jam Occurs In Two-Tray Wide Lct

    7. Troubleshooting Cause Solution Code • Specify [Off] in 087[Skew Detection]. J033 This may occur Change the setting as follows in [Advanced Settings] when you use thin under [Tray Paper Settings]. J051 paper, thick paper, • In 089[Registration Gate Position Setting], change or narrow paper the value as follows: such as A5 size...
  • Page 91 Preventing Paper Jams from Occurring Cause Solution Code • Correct the curl on the paper and load the paper J143 again. Load the paper with its curl facing upward J144 ) when loading curled paper. • Change the setting as follows in [Advanced Settings] under [Tray Paper Settings].
  • Page 92 7. Troubleshooting Cause Solution Code • Auxiliary fence: Set the auxiliary fence against the side of the paper that is on the line extended along the fence and adjust the short or long fence to fit the length of the paper. When loading paper that is 420.0-487.7mm (22.0-27.6 inches) long Use two short fences.
  • Page 93 Preventing Paper Jams from Occurring Cause Solution Code 1. Auxiliary fences 2. Long fence J069 This may occur • Fan the sheets thoroughly before setting them on when you use paper the tray. J156 that sticks easily to page 13 "Fanning the Paper" J157 itself.

  • Page 94: When A Paper Jam Occurs In Interposer

    7. Troubleshooting Cause Solution Code 1. Paper retainer The fence and Check that the fence and auxiliary fences are set auxiliary fences are correctly. set incorrectly For details, see the solution described in Jam Code when you use J114, J115, J129, J130, J143, J144 "The fence and banner paper.
  • Page 95 Preventing Paper Jams from Occurring Cause Solution Code - When set to "50%": "80%" - When set to "80%": "100%" If the problem persists, fan the paper thoroughly before loading it on the tray. - When set to "30%": "50%" - When set to "50%": "80%"...

  • Page 96: Density Fluctuation And Streaks

    7. Troubleshooting Density Fluctuation and Streaks Image Density If you select [Image Density], image density adjustment (process control) is executed. Execute this before calibration or when the density of the entire printed image is unstable. The machine automatically executes image density adjustment if the machine has been idle for a certain time or if a certain number of sheets have been printed.

  • Page 97: When You Want To Reduce Wrinkles Or Improve Toner Fixation

    When You Want to Reduce Wrinkles or Improve Toner Fixation When You Want to Reduce Wrinkles or Improve Toner Fixation Reducing Paper Wrinkles Adjust the contact width (nip width) of the fusing belt and pressure roller to reduce the wrinkles appearing on the output paper. 1.

  • Page 98: Improving The Toner Fixation

    7. Troubleshooting Setting value Nip width 2.5 mm (0.1 inches) 4 mm (0.16 inches) 4.5 mm (0.18 inches) 5 mm (0.2 inches) 6 mm (0.24 inches) 600 (default) 7 mm (0.28 inches) • This setting may also affect wrinkles that are formed when printing on envelopes. For details about printing on envelopes and feeding paper, consult your service representative.
  • Page 99 When You Want to Reduce Wrinkles or Improve Toner Fixation 5. Press [Low]. 6. Press [OK] [Exit] [OK] [Overwrite] [Yes]. 7. Press [Home]( ) to close the “Paper Settings" screen. • When you set the print speed to low, toner may be spilled on the printed page, causing significant debris to appear around solid images or in certain areas of text on some paper.
  • Page 100 7. Troubleshooting 2. Press [Edit Custom Paper], and then specify the Custom Paper to be adjusted. 3. Press [Next] twice, and then press [Change] in "Advanced Settings". 4. Press 028[Fusing Pressure Roller Temp]. 5. Add "5" to the value. 6. Press [OK] [Exit] [OK] [Overwrite] [Yes]. 7.

  • Page 101: Aligning Front And Back Images In Duplex Printing

    When the print positions of images on the front and back sides of a duplex printed sheet do not match, adjust the positions for each custom paper. This function is available for Pro 8400S/8410S/8420S. Correcting the Misregistration of Images on the Front and Back Sides...
  • Page 102 7. Troubleshooting Adjusting the image location Check the print surface and feed direction of the print result and adjust the print position manually. Duplex printing: Face down 1. Side 1 2. Feed direction on Side 1 3. Side 2 4. Feed direction on Side 2 Duplex printing: Face up 1.
  • Page 103 Aligning Front and Back Images in Duplex Printing 2. Press [Image Position Front and Back Images]. 3. Select the tray to which the custom paper to adjust is registered and press [Manual Adjustment]. 4. Press any one of 001[Image Position: Across Feed: Side 1] to 004[Image Position: With Feed: Side 2] according to the feed direction and the print side to be adjusted.
  • Page 104 7. Troubleshooting 8. When you are finished making adjustment, press [Home]( ) to close the "Tray Paper Settings" screen. Correcting misalignment of printed image on the back side The paper may shrink slightly when the toner is fused onto the surface of Side 1 (front side).
  • Page 105 Aligning Front and Back Images in Duplex Printing 6. Press [OK] [Adjust Front & Back Sides] [Test Print]. 7. Check the result of the adjustment, and then press [Back]. To make further adjustments, repeat Steps 3-7. 8. When you are finished making adjustment, press [Home]( ) to close the "Tray Paper Settings"...

  • Page 106: Adjusting Front And Back Sides Registration Automatically

    ) to close the "Tray Paper Settings" screen. Adjusting Front and Back Sides Registration Automatically This function is available for Pro 8400S/8410S/8420S. Print the background and adjustment sheets and scan them on the exposure glass to adjust the front and back sides registration automatically.
  • Page 107 Aligning Front and Back Images in Duplex Printing 1. Press [Tray Paper Settings] on the Home screen. 2. Press [Image Position Front and Back Images]. 3. Specify the tray to which the custom paper of A3 or 11 x 17 inches is registered and press [Print Background Sheet].

  • Page 108: Frequently Asked Questions (Faq)

    Frequently Asked Questions (FAQ) The descriptions related to the original, the copy function, the scanner function, and the document server function are intended for Pro 8400S/8410S/8420S. What can I do if an error message reporting that the paper is missing appears and printing cannot be performed? Uncheck "SNMP Status Enabled".
  • Page 109 Frequently Asked Questions (FAQ) 1. Press [Tray Paper Settings] on the Home screen. 2. Press [Edit Custom Paper] and select a custom paper. 3. Press [Next] twice, and then press [Yes] under "Apply Duplex". How is the stapling position related to the way the paper is loaded? Depending on the finisher's specifications, the available stapling positions vary according to the orientation of the original and the orientation of the paper loaded in the paper tray.
  • Page 110 7. Troubleshooting 1. Press [Tray Paper Settings] on the Home screen. 2. Press [Edit Custom Paper] and then select the custom paper. 3. Press [Next] twice, and then press [No] in "Apply Auto Paper Select". I want to display [Tray Paper Settings] on the Home screen. Swipe to switch between windows.
  • Page 111 Frequently Asked Questions (FAQ) Horizontal: 257.0-457.2 mm (10.12-18.00 inches) Saddle stitch weight and capacity • Booklet Finisher SR5120 • Paper weighing between 52.3 and 63.0 g/m : 30 sheets (When using designated paper) • Paper weighing between 63.1 and 80.0 g/m : 25 sheets (Supports up to 30 sheets when using the designated paper.) •...
  • Page 112 7. Troubleshooting × 18 , 11 × 15 , 11 × 14 , 10 × 15 , 10 × 14 , 13 × 19 , 13 × 19 × 19 , 12 × 18 , 13 × 18 , SRA3 , SRA4, 226 ×...

  • Page 113: If A Service Call (Sc) Appears

    Frequently Asked Questions (FAQ) 1. Press [Tray Paper Settings] on the Home screen. 2. Press [Cover/Designation Slip/Separation Sheet] tab. 3. Select [Sep. Sheet], and then select the paper tray containing the paper to be used as slip sheets. 4. Press the [Copier (Classic)] icon on the [Home] screen. 5.
  • Page 114 7. Troubleshooting...

  • Page 115: Installing The Printer Driver

    8. Installing the Printer Driver Installing the Downloaded Driver (Windows) When the machine and the computer are connected to the same network, the installer searches for the machine to install the printer driver. If the installer cannot find the machine, specify the IP address or machine name to install the printer driver. 1.
  • Page 116 8. Installing the Printer Driver The installation of the driver starts. If devices are not detected, specify the machine's IP address and install the driver. 1. Click [Click if you cannot find the device]. 2. Select [Specify device IP address] and then click [Next].

  • Page 117: Installing The Downloaded Driver (Macos)

    Installing the Downloaded Driver (macOS) Installing the Downloaded Driver (macOS) Install the PPD file (printer driver) under macOS, and then register the machine on the computer from the system preferences. 1. Double-click the package file. 2. On the "Introduction" screen, click [Continue]. 3.
  • Page 118 8. Installing the Printer Driver 5. Enter the administrator's user name and password, and then click [Install Software]. The installation of the PPD file starts. When the installation is complete, click [Close]. Installation of the PPD file is complete. Next, register the machine's PPD file from [System Preferences...] to make it available for printing.
  • Page 119 Installing the Downloaded Driver (macOS) 8. Click [IP], and configure the information of the machine. • Address: Enter the IP address of the machine. • Protocol: Select [HP JetDirect]. • Use: Check that the machine name is displayed. If "Generic PostScript Printer" is displayed, the entered IP address may not be correct.
  • Page 120 8. Installing the Printer Driver 1. Select [Select Software...] on "Use". 2. Select the machine on the "Printer Software" screen, and then click [OK]. 9. Click [Add]. The progress screen is displayed. If the progress screen does not close after a while, click [Configure...] or [Settings] and configure the option configuration of the printer.

  • Page 121: Trademarks

    Trademarks Trademarks PostScript is either a registered trademark or a trademark of Adobe in the United States and/or other countries. macOS is a trademark of Apple Inc., registered in the United States and other countries. Microsoft is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries.
  • Page 122 MEMO D0EZ7208A-EN...
  • Page 124 © 2024 D0EZ7208A-EN...

This manual is also suitable for:

Pro 8410sPro 8420sPro 8410Pro 8420

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