Ricoh Pro 8400S User Manual
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User Guide
For safe and correct use, be sure to read Safety Information separately
provided before using the machine.

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Summary of Contents for Ricoh Pro 8400S

  • Page 1 User Guide For safe and correct use, be sure to read Safety Information separately provided before using the machine.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1. Introduction and Basic Operations About This Manual ......................... 7 Abbreviated Names of Options ..................7 Basic Operation of the Machine ..................10 Turning On and Off the Power ..................10 Guide to Names and Functions of Components ............. 13 Names and Functions of the Control Panel ..............
  • Page 4 Printing Documents in Document Server ..............119 4. Printer (Classic) Basic Printing ........................123 Basic Procedure for Printing Documents ..............123 Printing on Both Sides of Paper ..................127 Combining and Printing Multiple Pages on a Single Sheet of Paper ......128 Printing on Envelopes ....................
  • Page 5 01: Main Unit: Image Position ..................183 02: Main Unit: Image Quality ..................185 03: Main Unit: Paper Feed/ Output ................186 05: Main Unit: Maintenance ................... 189 06: Finishing: Finisher 1 ....................191 07: Finishing: Finisher 2 ....................199 08: Finishing: Fold ......................
  • Page 6 Contact Information ...................... 274 8. Troubleshooting Getting Started ........................277 Alert Sounds ........................277 Checking the Indicators, Icons, and Messages on the Control Panel ......278 When the Machine Cannot Be Operated ............... 281 When Messages Appear ....................287 When a Message Appears and the Machine Cannot Be Operated ....... 287 When a Message Appears While Using the Copy Function ..........
  • Page 7 Logging in to the Machine Using an IC Card or a Smart Device ........405 Limiting Available Functions..................408 Executing a Print Job with Authentication Information Only ........410 Specifying the Policy on Login/Logout ................412 Access Control ....................... 418 Encrypting Network Communication ................
  • Page 8 Sizes Detectable with Auto Paper Select ..............586 Machine and Options Specifications ................. 589 Model-Specific Information................... 589 List of Specifications for Standard Functions ............... 590 List of Specifications for External Options ..............606 List of Specifications for Internal Options ..............645 The Setting Values of the Transmission Function ............
  • Page 9: Introduction And Basic Operations

    1. Introduction and Basic Operations About This Manual Abbreviated Names of Options In the manuals, the abbreviated names of options are used. The abbreviated names and corresponding product names are as follows: Abbreviated names of externally attached options Abbreviated name Product name ADF double-feed detection kit Page Keeper Type M52...
  • Page 10 1. Introduction and Basic Operations Abbreviated name Product name Finisher SR5130 Finisher SR5130 Booklet Finisher SR5140 Booklet Finisher SR5140 Punch Unit PU3110 Punch Unit PU3110 NA/EU/SC SR5000 series output tray for banner SR5000 series Output Tray for Banner sheet Sheet Type S6 Finisher SR5110 Finisher SR5110 Booklet Finisher SR5120...
  • Page 11: Printer Controller

    About This Manual Abbreviated name Product name Wireless LAN board IEEE 802.11 a/b/g/n/ac Interface Unit Type M52 File format converter File Format Converter Type M19 Enhanced Security SSD Enhanced Security SSD Option Type Copy connector Copy Connector Type M25 Printer controller Abbreviated name Product name Printer controller...
  • Page 12: Basic Operation Of The Machine

    1. Introduction and Basic Operations Basic Operation of the Machine Turning On and Off the Power To turn the machine on and off, press the main power switch on the left side of the machine. • Confirm how much power the options draw, and then plug them into an outlet that is nearby but separate from the outlet that the main machine is plugged into.
  • Page 13 Basic Operation of the Machine • Do not hold down the main power switch while turning off the main power. Doing so forcibly turns off the machine's power and may damage the hard disk or memory and cause malfunctions. • Do not press the main power switch soon after pressing the main power switch on the machine.
  • Page 14: Sleep Mode

    1. Introduction and Basic Operations • If you touch the control panel in Low Power mode, the machine exits the mode and the control panel display turns on. Sleep Mode In this mode, the display of the control panel turns off and the main power indicator blinks slowly.
  • Page 15: Guide To Names And Functions Of Components

    Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so can result in fire as the internal components are overheated. You can set and scan originals on Pro 8400S/8410S/8420S. ADF stands for Auto Document Feeder. Front and Left View...
  • Page 16 1. Introduction and Basic Operations 1. Main power switch To operate the machine, the main power switch must be on. If it is off, open the main power switch's cover and turn the switch on. page 10 "Turning On and Off the Power" 2.
  • Page 17 Basic Operation of the Machine 6. Front left cover Open to remove paper jams or turn on/off the AC power switch. 7. Front right cover Open to remove paper jams. 8. Paper trays (Trays 1-3) Load paper here. Tray 1 is a tandem tray where paper on the left side automatically moves to the right when paper there has run out.
  • Page 18 Front and Right View 1. Attention light page 17 "Guide to Functions of the Attention Light" This is optional for Pro 8400S but is attached to other models. 2. ADF's extender Pull this extender to support large paper. Rear and Right View...
  • Page 19 The fan inside the machine near the vents may continue running to cool the machine after a large print job. 2. Remote Administration Service Connecting Port Use this to employ the remote administration service (RICOH @Remote) over the Internet. Depending on the country, region, or environment, RICOH @Remote may be unavailable.
  • Page 20 1. Introduction and Basic Operations The attention light notifies the user by light when there is a paper jam or no paper is left. The colors of the lamp and their meanings are as follows: Lamp Status The bottom lamp lights blue. Printing The bottom lamp flashes blue.
  • Page 21: Names And Functions Of The Control Panel

    Basic Operation of the Machine Names and Functions of the Control Panel The touch panel (Smart Operation Panel) that displays the operation screen of the machine is referred to as the "Control Panel". • On both sides of the control panel, interfaces for connecting external devices and slots to insert a USB flash memory device are provided.
  • Page 22: Led Indicators

    21 "How to Use the Home Screen" page 24 "Intuitive Screen Operation Using Fingertips" 3. Touch mark Used to connect the machine and a smart device with the RICOH Smart Device Connector. See Using the Machine Functions from a Mobile Device, User Guide in English.
  • Page 23: How To Use The Home Screen

    Basic Operation of the Machine 1. Data In indicator Flashes when the machine is receiving data sent from the printer driver. 2. Status indicator Indicates the status of the system. Stays lit when an error occurs or toner runs out. page 278 "Checking the Indicators, Icons, and Messages on the Control Panel"...
  • Page 24 1. Introduction and Basic Operations 2. System Message Displays system and application messages. If there are two or more messages, they will be displayed alternately. If a message indicating that the toner has run out or an error has occurred is displayed, press the message to display the system message list to check the contents.
  • Page 25 Basic Operation of the Machine 6. Application list Press to display applications that are not displayed on the Home screen. See Adding a Frequently Used Application or Widget to the Home Screen, User Guide in English. 7. Current display position Shows which of the five screens is currently displayed.
  • Page 26 1. Introduction and Basic Operations • You can change the screen displayed when the power is turned on under [Function Priority]. See Displaying Frequently Used Functions on the First Screen , User Guide in English. • When you press [Menu] ( [Reset Home Screen] with the Embedded Software Architecture application being installed in the machine, the application icons are not deleted.
  • Page 27: How To Use The Machine Status Screen

    Basic Operation of the Machine In some applications, you can also use the following actions to operate the screen: Pinch-in (for zooming out the screen) Touch the screen with your thumb and forefinger, and pinch them together. This feature is useful when previewing files and images. Pinch-out (for zooming in the screen) Touch the screen with your thumb and forefinger, and spread them apart.
  • Page 28 1. Introduction and Basic Operations 1. Model name Displays the model name. 2. Device illustration Displays the device configuration, device errors and paper tray numbers. During printing, the locations of the paper feed tray and output tray are displayed. 3. Consumable error information Displayed if finisher consumable errors, such as staples running out and punch receptacle full of chad, occur.
  • Page 29: How To Use The "Settings

    Basic Operation of the Machine How to Use the "Settings" Press [Settings] on the Home screen to change the settings of the machine, edit the address book, or confirm various information. The "Settings" screen consists of the menus shown below. 1.
  • Page 30 1. Introduction and Basic Operations 3. Tray/Paper Settings Specify the paper tray settings, such as [Paper Tray Priority]. See Tray/Paper Settings, User Guide in English. Settings such as paper size and paper type must be specified using [Tray Paper Settings] on the Home screen. page 151 "Overview of Paper Settings"...
  • Page 31 Basic Operation of the Machine 6. Search All You can search for a setting item by entering a keyword. Enter more than one keyword to narrow down the search results. 7. Change Language You can change the language displayed on the control panel. 8.
  • Page 32: Basic Operation Of Applications

    1. Introduction and Basic Operations Basic Operation of Applications How to Use the Copy Screen 1. Operational status and messages Displays operational status and messages. 2. Frequently used reduce/enlarge ratios You can register up to three frequently used reduce/enlarge ratios other than the preset ratios under [Copy Ratio Setting] in the Settings menu.
  • Page 33 Basic Operation of Applications 6. Shortcut keys You can register frequently used functions under [Customize Function] in the Settings menu. See Others (Copier / Document Server Settings), User Guide in English. 7. Sort, Stack, Staple, and Punch functions Displays settings that can be selected for sorting, stapling, and punching copies. You can register frequently used staple functions and punch functions under [Finishing] in [Copier / Document Server Settings].
  • Page 34: Switching Screen Patterns

    1. Introduction and Basic Operations • The estimated time to complete a copy job is displayed on the top of the screen. Switching screen patterns You can switch to the simples screen. Only the main functions can be used. Letters and keys are displayed at a larger size, making operations easier. 1.
  • Page 35: How To Use The Scan Screen

    Basic Operation of Applications How to Use the Scan Screen 1. [Reg. No.] Press this key to specify the destination using a five-digit registration number. 2. Operational status and messages Displays operational status and messages. 3. Email / Folder Press these tabs to switch between the [Email] screen and [Scan to Folder] screen. •...
  • Page 36 1. Introduction and Basic Operations 5. [Manual Entry] To specify destinations not registered in the address book, press this key, and then enter the e-mail addresses using the soft keyboard that appears. 6. [Recent] Press this key to select destinations that have been recently specified using [Manual Entry].
  • Page 37 Basic Operation of Applications 19. [Simplfied Scrn.] Press to switch to the simple screen. 20. [Recall/Program/Change Program] Press to register frequently used settings, or to recall registered settings. See Registering Frequently Used Settings as a Program, User Guide in English. Switching screen patterns You can switch to the simples screen.
  • Page 38: How To Use The Printer Screen

    1. Introduction and Basic Operations How to Use the Printer Screen 1. Operational status or messages Displays current machine status, such as Ready, Offline, and Printing..Information about the print job (user ID and document name) appears in this section. 2.
  • Page 39 Basic Operation of Applications 6. [Form Feed] Press to print all the data left in the machine's input buffer. 7. [Spooling Job List] Press to display spooled jobs. 8. [Error Log] Press to display the error logs of print jobs sent from a computer. 9.
  • Page 40 1. Introduction and Basic Operations • To return to the initial display, press [Simplfied Scrn.] again.
  • Page 41: User Authentication

    User Authentication User Authentication Logging In from the Control Panel When the machine is configured by the administrator to restrict use by unauthorized users, you must authenticate your login information before starting the operation. The authentication methods are described below. •...
  • Page 42 1. Introduction and Basic Operations • If user code authentication is specified, you may need to enter the user code to operate the restricted application. To prevent use of the machine by an unauthorized person, always log out when you have finished using the machine.
  • Page 43 User Authentication 2. Press [User Name]. 3. Enter the login user name, and then press [Done]. 4. Press [Password]. 5. Enter the login password, and then press [Done]. 6. Press [Login]. • If an incorrect password is entered a specified number of times, login with the same name is disabled (Lockout Function).
  • Page 44 Logging In Using a Mobile Device Log in to the machine using the RICOH Smart Device Connector app on your mobile device. You need a mobile device that supports Bluetooth Low Energy (BLE).
  • Page 45 User Authentication 3. Press [NEXT]. 4. Display the login screen on the control panel of the machine, and hold the mobile device over the Bluetooth label. • To log out from the machine, hold the mobile device over the Bluetooth label on the control panel or press [Logout] at the top right on the screen.
  • Page 46 1. Introduction and Basic Operations Changing the Login Password When Basic Authentication, Windows Authentication, or LDAP Authentication is configured on the machine, change the password periodically to prevent use of the machine by an unauthorized person. Passwords can contain the following characters. Make the password difficult to guess. •...
  • Page 47 User Authentication 6. Press [OK] twice. 7. After completing the procedure, press [Home] (...
  • Page 48: Placing An Original And Loading Paper

    1. Introduction and Basic Operations Placing an Original and Loading Paper Placing an Original on the Exposure Glass Use the exposure glass to scan originals that cannot be placed in the auto document feeder (ADF), such as books and license cards. •...
  • Page 49: Placing An Original In The Auto Document Feeder (Adf)

    Placing an Original and Loading Paper • When you place a thick book or three-dimensional original on the exposure glass and lower the ADF, the back side of the ADF rises up to accommodate the original. • Do not open or close the ADF with your hands placed in the space between the ADF and exposure glass.
  • Page 50 1. Introduction and Basic Operations • Originals with perforated lines • Originals with indexes, tags, or other projecting parts • Sticky originals such as translucent paper • Thin or highly flexible originals • Thick originals such as postcards • Bound originals such as books •...
  • Page 51 Placing an Original and Loading Paper ・Originals that are partially divided in two ・Originals with sticky notes, paper tape, or other things, on them • Do not block the sensors with your hand. Be sure to load the originals neatly and do not push them into the ADF forcibly.
  • Page 52 1. Introduction and Basic Operations • When you place originals that have different widths at the same time (Mixed Sizes), adjust the original guide to the largest original, and place the smaller originals to align to the fence on the back side. •...
  • Page 53: Loading Paper Into The Paper Tray

    Placing an Original and Loading Paper Loading Paper into the Paper Tray The method of loading paper varies for each tray type. • When replacing paper or removing jammed paper, make sure not to trap or injure your fingers. *1 The A3/11 × 17 tray unit can be attached. *2 The banner sheet tray of multi bypass tray (Tray A) can be attached.
  • Page 54 1. Introduction and Basic Operations • Before loading paper into a tray, check the paper size and type that can be loaded in the tray, and confirm the paper size that is automatically detected. page 549 "Recommended Paper Sizes and Types" •...
  • Page 55 Placing an Original and Loading Paper 2. Holding its shorter ends, flex the stack back and forth to create space between the sheets. Repeat this several times. 3. Make sure there is space between the sheets. 4. Hold the stack of paper in both hands and tap the long and short edges of the paper against a flat surface to align them.
  • Page 56 1. Introduction and Basic Operations Loading Paper into Tray 1 (mainly Europe and Asia) Tray 1 can hold A4 paper only. If you want to print on 8 × 11 from Tray 1, contact your service representative. (mainly North America) Tray 1 can hold 8 ×...
  • Page 57 Placing an Original and Loading Paper • Left half of the tray pulled out 3. Carefully push the paper tray fully in. • You can load paper even if Tray 1 is in use. It is okay to pull out the left half of the tray while Tray 1 is in use.
  • Page 58 1. Introduction and Basic Operations 3. Carefully push the paper tray fully in. Loading Paper into Trays 2 and 3 Each paper tray is loaded in the same way. In the following example procedure, paper is loaded into Tray 2. •...
  • Page 59 Placing an Original and Loading Paper 2. Remove paper if loaded. 3. Release the lock on the side fences. 4. While pressing down the release lever, slide the side fences until they are aligned with the paper size you want to load. 5.
  • Page 60 1. Introduction and Basic Operations 7. Re-lock the side fences. Make sure there are no gaps between the paper and side fences or end fence. 8. Carefully push the paper tray fully in. • After sliding the paper tray in, make sure that the paper size is changed correctly on the printer's initial screen.
  • Page 61 Placing an Original and Loading Paper • When loading standard size paper, hold the grip of the end fence and push it downward, and then set it back in its original position. Loading Paper into the Multi Bypass Tray (Tray A) •...
  • Page 62 1. Introduction and Basic Operations 1. End fence 2. Extender To remove the end fence, slide it to the right by pressing the stopper down. 3. Press the elevator switch on the multi bypass tray (Tray A). The lamp of the elevator switch is blinking while the tray is going up, and keeps lit when it stops.
  • Page 63 Placing an Original and Loading Paper • When copying from the multi bypass tray (Tray A), see Copying from the Bypass Tray (Tray A). Loading tab stock into the multi bypass tray (Tray A) When setting tab stock, always use the tab fence. Tabs must be set at the right side of the multi bypass tray (Tray A).
  • Page 64 1. Introduction and Basic Operations 3. Press the elevator switch on the multi bypass tray (Tray A). 1. Elevator switch The lamp of the elevator switch blinks while the tray is moving upward and stays lit when it stops. Press the elevator switch to move the tray downward to either add paper or remove jammed paper.
  • Page 65 Placing an Original and Loading Paper 1. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. 2. Remove paper if loaded. 3. Pull out the screws fixing the side fences. 4.
  • Page 66 1. Introduction and Basic Operations 5. Set the side fences to the size you want. 6. Fasten the side fences with the screws. 7. Set the end fence along the paper size. 8. Load paper into the paper tray with the print side up. Do not stack paper over the limit mark.
  • Page 67 Placing an Original and Loading Paper 9. If you load A4 or 8 × 11 size paper, set the end fence according to the paper size. 1. A4 2. 8 × 11 3. Tab stock 10. Fasten the end fence using the screw provided. 11.
  • Page 68 1. Introduction and Basic Operations 1. Open the front cover of the LCT, and then take out the tab sheet holder. 2. Close the front cover. 3. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.
  • Page 69 Placing an Original and Loading Paper Loading Paper into the Three-Tray Wide Large Capacity Tray The three-tray wide LCT is identified as Tray 4, Tray 5, and Tray 6. • Check that the paper edges are aligned with the left side. •...
  • Page 70 1. Introduction and Basic Operations 5. When loading paper wider than 257 mm, lock the supporting plate (large) in place by hooking its edge on the side fence. 6. Load paper by aligning the paper with the left side of the paper tray. Place paper with print side up.
  • Page 71 Placing an Original and Loading Paper 9. Load additional sheets, if necessary. Do not stack paper over the limit mark. 10. Tightly fit the end fence to the loaded paper, and then re-lock the end fence again. Make sure there are no gaps between the paper and end fence. 11.
  • Page 72 1. Introduction and Basic Operations • You can load envelopes into the three-tray wide LCT. When loading envelopes, place them in the correct orientation. For details, see page 578 "Envelope Orientation and Recommended Status". • When you are using a special printing feature such as banner printing, cover page, and separation sheets, the indicator on the front side of the tray remains lit until printing is completed.
  • Page 73 Placing an Original and Loading Paper 6. Carefully slide the paper tray fully in. • Replace the tab fence after use. Attaching the Postcard Side Fences in the Three-Tray Wide Large Capacity Tray When loading paper that is 100.0 to 139.2 mm (3.94 to 5.49 inches) in vertical length, attach the postcard side fences.
  • Page 74 1. Introduction and Basic Operations 6. Fasten the postcard side fences with the screws. 7. Align the end fence and side fences with the paper size to be loaded, and then load the paper. 8. Carefully slide the paper tray fully in. •...
  • Page 75 Placing an Original and Loading Paper 2. Remove paper if loaded. 3. Release the end fence. 4. Loosen the screw on the arm holding the side fence in place. 5. Release the fence. 6. Load paper by aligning the paper with the left side of the paper tray. Place paper with print side up.
  • Page 76 1. Introduction and Basic Operations When you load paper that is 204 mm (8.04 inches) or smaller, remove the supporting plates from the bottom of the paper tray. 1. Supporting plates Check that the paper retainer is extended when you load paper of 220 g/m (55 lb.
  • Page 77 Placing an Original and Loading Paper 7. Take the grip of the fences with your fingers, and adjust the fences to the paper. Set the paper flush against the inner fence. Check that the scale numbers on the top of the fences are roughly the same. 8.
  • Page 78 1. Introduction and Basic Operations 10. Tighten the screw on the arm holding the side fence in place. 11. Carefully push the paper tray fully in until it clicks. • Various sizes of paper can be loaded in the wide LCT by adjusting the positions of fences.
  • Page 79 Placing an Original and Loading Paper 1. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. 2. Take out the tab fence from the pocket on the right-hand side of the paper tray. 3.
  • Page 80 1. Introduction and Basic Operations Attaching the small tab end fence to the two-tray wide LCT When loading the following paper, attach the small tab end fence: • Carbonless paper of Paper Weight 2 or less • Label paper To print on carbonless paper of Paper Weight 0, open the front cover, pull out the drawer unit, and then wipe with a dry and clean cloth six ribs each on the front and back sides in the figure before printing.
  • Page 81 Placing an Original and Loading Paper 3. Set the side fences to the size of the paper to be loaded, and then load paper into the tray. 4. Attach the small tab end fence, and then align the end fence gently against the paper you loaded while pressing the release button of the end fence.
  • Page 82 1. Introduction and Basic Operations • Set the envelopes so that the difference in the height of the stacks is less than 10mm. • If a paper jam occurs, load 5 more envelopes. • Place envelopes on the source tray so that they are not stacked above the upper limit mark inside the tray.
  • Page 83 Placing an Original and Loading Paper 2. Wait until the LED indicator on the Base Board Descent Button is turned off completely, and then open the cover. 3. Open the cover on the top part of two-tray wide LCT. 4. While holding the paper horizontally, load it on the tray in small stacks at a time. When loading a large stack of thin or coated paper, load only a small stack of it at a time.
  • Page 84 1. Introduction and Basic Operations 1. Paper retainer Check that the paper retainer is retracted when you load paper of 220.1 g/m (55 lb. Bond) or higher. 5. Adjust the fences to match the paper width. Check the size indicator to see if the paper is loaded correctly all the way to the back of the paper source tray.
  • Page 85 Placing an Original and Loading Paper 1. Auxiliary fences 2. Short fences When loading paper that is 560.0-700.0 mm (22.0-27.6 inches) long Use the two auxiliary fences and one long fence. 1. Auxiliary fences 2. Long fences 7. Add paper as required. Load additional paper to the tray so it is not stacked above the upper limit signs on the auxiliary side fence and short fence.
  • Page 86 1. Introduction and Basic Operations Loading Paper into the Interposer • Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly scanned or paper jams. Load paper in the Interposer Upper Tray and Interposer Lower Tray in the same way. This procedure for the Interposer Upper Tray is described.
  • Page 87 Placing an Original and Loading Paper 3. Specify the paper settings. page 151 "Overview of Paper Settings" • Load paper with its printed side up (the front side). • Load paper in the twin interposer in the same orientation as paper in the paper tray. •...
  • Page 88 1. Introduction and Basic Operations • 30-sheet book block: 3 mm (0.12 inches) • 50-sheet book block: 5 mm (0.20 inches) • 80-sheet book block: 8 mm (0.32 inches) • 100-sheet book block: 10 mm (0.40 inches) • 200-sheet book block: 20 mm (0.80 inches) Specify the cover sheet size based on the thickness of the book block spine.
  • Page 89 Placing an Original and Loading Paper Placing the cover in the Placing the book block Binding position interposer sheet in the ADF Right bindin *1 Select (unreadable orientation) in Original Orientation, and then select top binding. 1. While lightly pinching the side fence, align it with the paper size to be loaded. 2.
  • Page 90 1. Introduction and Basic Operations • The perfect binding process may scratch glossy paper. Using Small Thick Paper When loading paper with a paper weight of 200 g/m (110 lb. index) or more and a vertical paper length (short side) of 210 mm (8.27 inches) or less, move the lever in the drawer unit to raise the height of the paper transfer unit.
  • Page 91 Placing an Original and Loading Paper Moving the lever in the drawer unit • Move the lever only when using the applicable types of paper. Otherwise, return the lever to its original position. 1. Open the front cover, then pull out the drawer unit. 2.
  • Page 92 1. Introduction and Basic Operations Specifying the Paper Size That Is Not Automatically Detected 1. Press [Tray Paper Settings] on the Home screen. 2. Select the tray for which you want to change the paper size. 3. Press [Manual Paper Settings]. 4.
  • Page 93 Placing an Original and Loading Paper 2. Select the tray for which you want to change the paper size. 3. Press [Manual Paper Settings]. 4. Press [Paper Size] tab. The size of the paper in Tray 1 and the large capacity tray (LCT) is fixed and cannot be changed.
  • Page 94: Monitoring Devices

    1. Introduction and Basic Operations Monitoring Devices Using Web Image Monitor Web Image Monitor is a screen to confirm the machine status and settings on the computer. When the machine and a computer can be connected to a network, you can access to Web Image Monitor by entering the IP address of the machine on the address bar of the Web browser.
  • Page 95 Monitoring Devices page, which is the page that appears before login. If you register the URL of a page that appears after login, Web Image Monitor will not open properly from the bookmark. To change the settings, click [Login] at the top right on the screen and enter the User Name and Password.
  • Page 96 1. Introduction and Basic Operations Log in as a user registered in the Address Book. The users can operate the jobs that they executed and change a part of settings of the machine. • When logged in (as an Administrator) The administrator can change all settings of the machine.
  • Page 97 Monitoring Devices 1. Menu Menu items described below are displayed. • Status/Information: Displays the machine status, option configuration, counter, and job status. • Device Management: Manages the machine settings and Address Book. • Print Job/Stored File: Operates the files stored in the printer driver or document server.
  • Page 98 1. Introduction and Basic Operations 1. Log in to Web Image Monitor as an Administrator. 2. Click [Configuration] on the "Device Management" menu on Web Image Monitor. 3. Click [Webpage] under the "Webpage" category. 4. In "Download Help File", select the operating system and displayed language, and then click [Download].
  • Page 99: Copy (Classic)

    2. Copy (Classic) You can use the copy function on Pro 8400S/8410S/8420S only. Basic Copying This chapter describes the basic procedure for making copies. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF.
  • Page 100: Copying Onto Various Types Of Paper

    2. Copy (Classic) • The login screen is displayed when the user authentication setting is specified. You need to log in to use the machine. After logging in the machine, be sure to log out of it to prevent unauthorized usage. page 39 "Logging In from the Control Panel"...
  • Page 101 Basic Copying Paper you are using Paper type Paper trays • Three-tray wide Paper Weight 2 • Bypass tray (Tray A) Paper weight between 63.1–80.0 g/m (17.0–21.0 lb. Bond) • Paper trays • LCT • Two-tray wide LCT • Three-tray wide Paper Weight 3 •...
  • Page 102 2. Copy (Classic) Paper you are using Paper type Paper trays Paper Weight 8 • Two-tray wide LCT Paper weight between 300.1–360.0 g/m (165.1–198.0 lb. Index) Tab stock Tab Stock • Bypass tray (Tray A) • LCT • Two-tray wide LCT •...
  • Page 103 Basic Copying Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray (Tray A), the two-tray wide LCT or the three-tray wide LCT. Specify the thickness of the paper according to the weight of the envelopes you are printing on.
  • Page 104 2. Copy (Classic) Copying onto envelopes from the bypass tray (Tray A) 1. Load the envelope in the bypass tray (Tray A). 2. Press [Tray A]. 3. Select [Paper Size]. 4. Press [Custom Size]. 5. Specify the envelope size, and then press [OK] twice. 6.
  • Page 105: Reducing Or Enlarging Originals

    Basic Copying Reducing or Enlarging Originals This section describes methods of reducing or enlarging images by specifying a reproduction ratio, or a paper size. Base Point The base point of reduce/enlarge differs depending on how the original is scanned. When the original is placed on the exposure glass, the upper left corner will be the base point.
  • Page 106 2. Copy (Classic) • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled. This is useful to copy different size originals to the same size paper. If the orientation in which your original is placed is different from that of the paper you are copying onto, the machine rotates the original image by 90 degrees and fits it on the copy paper (Rotate Copy).
  • Page 107: Duplex Copying

    Basic Copying 1. Press [Auto Reduce / Enlarge]. 2. Select the paper tray. 3. Place the originals, and then press [Start]. • For details about the base point, see the following: page 103 "Reducing or Enlarging Originals" Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin.
  • Page 108 2. Copy (Classic) Original orientation and completed copies To copy on both sides of the paper, select the original and copy orientation according to how you want the printout to appear. Original Placing Original Orientation Copy originals Orientation Top to Top Top to Bottom Top to Top Top to Bottom...
  • Page 109 Basic Copying 4. Press [Original Orientation]. 5. Select the original orientation, and then press [OK]. 6. Press [OK]. 7. Place the originals. 8. Press [Start]. • You cannot use the following copy paper with this function: • Transparency • Tab Stock •...
  • Page 110 2. Copy (Classic) • Top to Top • Top to Bottom 1. Press [Orientation]. 2. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. 3. Select [Top to Top] or [Top to Bottom] for [Copy:]. 4.
  • Page 111: Combined Copying

    Basic Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
  • Page 112 2. Copy (Classic) • Originals read from right to left • If you selected [2 Sided] for [Original:] or [Combine 2 Sides] for [Copy:], you can change the orientation. For details, see page 107 "Specifying the Original and Copy Orientation". •...
  • Page 113 Basic Copying There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet. 1 Sided 8 Originals Combine 1 Side Copies eight 1-sided originals to one side of a sheet.
  • Page 114: Two-Sided Combine

    2. Copy (Classic) 4. Press [Combine 1 Side]. 5. Select the number of originals to combine. 6. Press [Original Orientation]. 7. Select the original orientation, and then press [OK] twice. 8. Select the paper size. 9. Place the originals, and then press [Start]. •...
  • Page 115 Basic Copying There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with 2 pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with 4 pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with 8 pages per side.
  • Page 116: Finishing

    2. Copy (Classic) 2. Press [Combine]. 3. Select [1 Sided] or [2 Sided] for [Original:]. 4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. 7. Select [Top to Top] or [Top to Bottom] for [Copy:], and then press [OK]. 8.
  • Page 117 Basic Copying To use Shift Sort, a finisher or a high capacity stacker is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job. 1. Press [Finishing]. 2.
  • Page 118 2. Copy (Classic) 6. Press [Start]. • If you are copying from the exposure glass, a single copy of each original is made first. If the first copy set is acceptable, you can make the remaining copy sets by pressing [ ].
  • Page 119: Document Server (Classic)

    3. Document Server (Classic) Storing and Printing Documents Storing Documents in Document Server You can store documents scanned by the machine in the document server. You can also store them using the printer driver. See Storing Documents to Print in the Machine, User Guide in English. •...
  • Page 120 3. Document Server (Classic) 3. Specify the folder to store documents, the document name, and other settings. • Target Fldr. to Store: Select the "Shared Folder" created in the factory default configuration or a user folder created by a user to store the document. To select a user folder, create it in advance.
  • Page 121: Printing Documents In Document Server

    Storing and Printing Documents • To configure the machine not to delete stored documents automatically, set [Auto Delete File in Document Server] to [Off], and then store the documents. • Even if you change the settings to [Specify Days] or [Specify Hours] after documents have been stored with [Auto Delete File in Document Server] set to [Off], the documents will not be deleted automatically.
  • Page 122 3. Document Server (Classic) 2. On the document server screen, select the desired folder. • Press [Search by Folder No.] or [Search by Folder Name] to search for a folder. • If the folder is password-protected, enter the password and press [OK]. 3.
  • Page 123 Storing and Printing Documents Changing the Print Settings to Print a Document • When you select two or more documents to change the print settings, the first document keeps the changed contents after printing. The second document and later documents do not keep the changed contents and instead keep the settings of when they were stored.
  • Page 124 3. Document Server (Classic) 2. On the document server screen, select the desired folder. • Press [Search by Folder No.] or [Search by Folder Name] to search for a folder. • If the folder is password-protected, enter the password and press [OK]. 3.
  • Page 125: Printer (Classic)

    4. Printer (Classic) Basic Printing Basic Procedure for Printing Documents Specify the printer driver and configure the Document Size, Paper Type, and other settings to print a document. • Duplex printing is selected as the default setting. If you want to print on only one side, select [Off] for the two-sided printing setting.
  • Page 126 4. Printer (Classic) • Job Type: Select [Normal Print] to execute printing immediately. You can make a partial print as a test and proceed to print the rest of the document (Sample Print). Storing Documents in the Hard Disk Drive and Printing Them You can store documents in the machine (Locked Print, Hold Print, or Stored Print).
  • Page 127 Basic Printing The caution icon ( ) indicates that there are disabled items. Click the icon to check the cause. To set each function in details, click the detail settings button ( ). 3. After completing the configuration, click [OK] to print. •...
  • Page 128 4. Printer (Classic) 1. Open a document to print on the computer, and click [Print] on the [File] menu. 2. Select the printer you use from [Printer:]. 3. Specify Paper Size, Orientation, and other settings. • Copies: Enter the print quantity. •...
  • Page 129: Paper Feed

    Basic Printing Paper Feed All Pages From: Select the tray loaded with the paper to use. When you select [Auto Select], a suitable paper tray is selected automatically according to the specified paper size and paper type. When the paper of the specified size is not loaded on the machine, printing is performed following the settings of the machine.
  • Page 130: Combining And Printing Multiple Pages On A Single Sheet Of Paper

    4. Printer (Classic) 3. In [2 sided:] on the [Basic] tab, specify the binding side of and way to open the paper. Orientation of the original and opening type Orientation Open to left Open to top Portrait Landscape 4. After completing the configuration, click [OK] to print. Specifying 2-sided Print (macOS) Specify 2-sided Print on the [Layout] menu.
  • Page 131 Basic Printing Specifying the Combine 2 Originals Function (Windows) Specify the Combine 2 Originals function on the [Basic] tab. 1. Open a document to print on the computer, and display the setting screen of the printer driver from the print menu in the application. 2.
  • Page 132: Printing On Envelopes

    4. Printer (Classic) 4. After completing the configuration, click [Print] to print. Printing on Envelopes Load envelopes in the multi bypass tray or paper tray. Load envelopes in the machine and change the Tray Paper Settings in the Control Panel. 1.
  • Page 133: Scan (Classic)

    5. Scan (Classic) You can use the scanner function on Pro 8400S/8410S/8420S only. Basic Procedure for Sending Scan Files by Email Basic Procedure for Sending Scan Files by E-mail This section explains how to send scanned documents as an e-mail attachment.
  • Page 134 5. Scan (Classic) 3. Make sure that the [Email] tab is selected. 4. Place originals. 5. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. •...
  • Page 135 Basic Procedure for Sending Scan Files by Email 6. Specify the destination. You can specify multiple destinations. See Specifying the Destination or Recipient, User Guide in English. 7. Press [Sender Name], select the e-mail sender, and then press [OK]. See Specifying the E-mail Sender, User Guide in English.
  • Page 136 5. Scan (Classic) 8. To use Message Disposition Notification, press [Recept. Notice]. If you press [Recept. Notice], the selected e-mail sender will receive e-mail notification when the e-mail recipient has opened the e-mail. 9. Press [Start]. • This machine supports SMTPS (SMTP over SSL). •...
  • Page 137 Basic Procedure for Sending Scan Files by Email • You cannot switch the screen while WSD destination is being specified. To clear the specified destination, display the destination in the destination field of each screen, and then press [Clear]. • You can specify whether to send a file as an e-mail attachment or by sending a URL link in [File Emailing Method].
  • Page 138: Sending Files To A Shared Network Folder

    5. Scan (Classic) Sending Files to a Shared Network Folder Procedure for Sending Files to the Shared Folder Registered in the Address Book 1. On the Home screen, press [Scanner (Classic)]. 2. Make sure that no previous settings remain. If a previous setting remains, press [Reset]. 3.
  • Page 139 Sending Files to a Shared Network Folder • If Windows firewall is active and you cannot specify a shared folder on the computer as a folder destination, the machine may be able to communicate with the computer by changing the exceptions of the Windows firewall. For details, see Windows Help. •...
  • Page 140: Various Scan Settings

    5. Scan (Classic) Various Scan Settings Procedure for Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK]. Original Type Select an original type that is appropriate for your original. [Black &...
  • Page 141 Various Scan Settings level of coverage. There are five levels. Press [Narrow] to leave out colors that are closest to the specified color. Press [Wide] to broaden the coverage of the specified color and not scan those colors. [B & W: Text / Line Art] Standard black-and-white originals containing mainly characters (two-value).
  • Page 142 5. Scan (Classic) Select [100 dpi], [150 dpi], [200 dpi], [300 dpi], [400 dpi], or [600 dpi] as the scanning resolution. • If [High Compression PDF] is selected as the PDF File Setting of the file type, [100 dpi] and [150 dpi] cannot be selected. •...
  • Page 143: Regular Size

    Various Scan Settings • If the size of an original placed in the ADF cannot be detected automatically, the original might be scanned at a different size. For details about paper sizes that can be automatically detected when placed in the ADF, see the following section: page 586 "Sizes Detectable with Auto Paper Select".
  • Page 144 5. Scan (Classic) To display the custom size setting screen, on the initial scanner screen, press [Scan Settings] [Scan Size] [Custom Size]. The following table explains how to measure custom size originals and how to specify the scan settings on the custom size setting screen. How to measure sizes Orientation and placement of original Measuring method for scanning the...
  • Page 145 Various Scan Settings • For X and Y, you can specify 10 mm (0.4 inches) or larger. See Setting of Original Feed Type, User Guide in English. Scanning part of a custom size original If you want to scan only a part of a custom size original, select [Partial Scan] as the scan size.
  • Page 146 5. Scan (Classic) Orientation and placement of original Measuring method for scanning the "R" section In the orientation on the exposure glass. Scan settings on the partial scan setting screen 1. Original Size (X1 and Y1) Specify the original's entire size. Enter the actual values in [X1] and [Y1] while referring to "How to measure sizes", and then press [ 2.
  • Page 147: Specifying The File Type And File Name

    Various Scan Settings Edit Make editing settings. [Erase Center / Border] Press to erase the image from a specified width around the document and in the center of the document when the document is scanned. If you select [Same Width], you can specify a uniform width for deletion all around the original (top, bottom, left, and right sides) or in the center.
  • Page 148 5. Scan (Classic) Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
  • Page 149 Various Scan Settings 3. Press [OK]. • If you select [Store to Internal Storage] under [Store File], you can only select [High Compression PDF] or [OCR Settings], and files are stored as single-page files. • The version of the created PDF files is 1.4/1.5. •...
  • Page 150 5. Scan (Classic) • Single-page and divided multi-page files are assigned file names that contain the date and time of scanning and a four-digit page number. An underscore is inserted between the date and time and the four-digit page number. (Example: For a file scanned as a single-page TIFF at 15:30 on Dec.
  • Page 151 Various Scan Settings 2. Press [File Name]. 3. Enter the file name, and then press [OK]. 4. If necessary, press [Add Date&Time]. 5. Press [OK]. Procedure for changing the starting digit of file name serial numbers A single-page file is assigned a serial number after the file name. The starting number of this serial number can be changed as follows: 1.
  • Page 152 5. Scan (Classic)
  • Page 153: Paper Settings

    The machine automatically synchronizes the custom paper settings with the media catalog information on the printer controller when using the printer controller. The printer controller is available for Pro 8400S/8410S/8420S. Custom papers can be registered in the following ways: • Select the paper's name or type from the master library •...
  • Page 154 When you change the paper type and weight settings of a registered custom paper, its advanced settings are initialized. Only the machine administrator can change the advanced settings. For details, contact your machine administrator. Relationships between functions The printer controller is available for Pro 8400S/8410S/8420S.
  • Page 155 Before Making Paper Settings 1. You can register the settings stored in the master library to a custom paper. 2. You can register a custom paper by manually specifying the paper's type and weight. 3. You can configure the tray paper settings by assigning a custom paper to each paper tray.
  • Page 156 • For details about the recommended paper for use with this machine, see the following section: page 549 "Recommended Paper Sizes and Types" • For details about the media catalog information, see the manual provided with the printer controller. The printer controller is available for Pro 8400S/8410S/8420S.
  • Page 157: Registering A Custom Paper

    Registering a Custom Paper Registering a Custom Paper How to Use the [Edit Custom Paper] Screen This section explains the items on the [Edit Custom Paper] screen. This screen appears when you press [Edit Custom Paper] on the [Tray Paper Settings] screen.
  • Page 158: How To Use The [Import From Master Library] Screen

    6. Paper Settings 7. [ Previous], [ Next] Displays the previous or next page of the list. 8. [Import from Master Library] Press this key to recall the custom paper from the master library. For details, see page 158 "Selecting the Paper's Name from the Master Library". 9.
  • Page 159: Registering A Custom Paper

    Registering a Custom Paper 3. [Search], [Clear] Press [Search] to search the papers in the paper list. Press [Clear] to return to the paper list from the search results. For details, see page 174 "Searching for a Paper by Specifying the Conditions". 4.
  • Page 160 6. Paper Settings Selecting the Paper's Name from the Master Library 1. Press [Tray Paper Settings] on the Home screen. 2. Press [Import from Master Library]. 3. Select the name of the paper that you want to register. Press [ Previous] or [ Next] to scroll through the list to find the paper that you want to select.
  • Page 161 Registering a Custom Paper Paper, Cardstock, and Back Copied Paper. Each type is divided into several categories according to weight. • Manually specifying a paper's type and weight You can register a custom paper by manually specifying its type and weight. Selecting the paper's type from the master library You can select the type of paper from the master library and register it as a custom paper.
  • Page 162 6. Paper Settings 2. Press [Edit Custom Paper] [New Program]. 3. Press [Change] for [Custom Paper Name]. 4. Enter the name of the paper, and then press [OK]. 5. Press [Change] for [Paper Size]. 6. Select a paper size, and then press [OK]. 7.
  • Page 163 [Paper Weight], and [Paper Type], including the attributes specific to the printer controller) are copied to the newly registered custom paper. The printer controller is available for Pro 8400S/8410S/8420S. • When the settings [Custom Paper Name], [Paper Size], [Apply Duplex], [Apply Auto Paper Select], or [Advanced Settings] of the selected custom paper are changed: The changes are applied to the newly registered custom paper.
  • Page 164: Registering A Custom Paper With The Media Identification Unit

    6. Paper Settings 5. Press [OK] [Exit]. If the message "Some functions cannot be set at the same time. Check the settings." appears, adjust the settings with the icon. 6. Press [Home] ( ) to close the [Tray Paper Settings] screen. •...
  • Page 165 Registering a Custom Paper Connect the Media Identification Unit 1. Connect the USB cable to the USB host interface on the back of the machine. How to Register Paper Scanned by the Media Identification Unit as Custom Paper Registering a paper from the master library with the Media Identification Unit 1.
  • Page 166 6. Paper Settings The list of custom paper whose configurations are similar to those of the scanned paper appears. 5. Select the custom paper you want to use, and then press [OK]. 6. Press [Yes] [Exit] [Exit]. 7. Press [Home] ( ) to close the [Tray Paper Settings] screen.
  • Page 167 Registering a Custom Paper "Paper Weight" and "Paper Thickness" as well as "Coated Paper Type" (excluding Matte) are automatically specified. 4. Change the settings for custom paper (such as paper's name, size, and type), as necessary. If you change the [Paper Weight], [Paper Type], [Coated Paper Type], [Paper Color], or [Prepunched or Not] and press [OK], a message appears to notify you that the [Advanced Settings] will be initialized.
  • Page 168 6. Paper Settings "Paper Weight" and "Paper Thickness" as well as "Coated Paper Type" (excluding Matte) are automatically specified. 6. Change the settings. If you change the [Paper Weight], [Paper Type], [Coated Paper Type], [Paper Color], or [Prepunched or Not] and press [OK], a message appears to notify you that the [Advanced Settings] will be initialized.
  • Page 169 Registering a Custom Paper 2. Select the number of the tray whose paper settings you want to specify. When specifying the paper settings for the bypass tray (Tray A), press the [Bypass Tray] tab, and then press [Tray A]. 3. Press [Paper Type Auto Identification]. 4.
  • Page 170: Modifying A Custom Paper

    6. Paper Settings Modifying a Custom Paper Before modifying a custom paper, confirm that no one is modifying it on Web Image Monitor or on the printer controller. The printer controller is available for Pro 8400S/8410S/8420S. You can only change the [Custom Paper Name], [Paper Size], [Apply Duplex], [Apply Auto Paper Select] and [Registration No.] settings for a custom paper that is registered from the master library.
  • Page 171: Custom Paper Settings

    Registering a Custom Paper • For details about [Advanced Settings], contact your machine administrator. • Sheets of custom paper are assigned with a sequential number from 0001. You can change the number on the [Change Custom Paper Settings] screen. Custom Paper Settings Registration No.
  • Page 172: Advanced Settings

    6. Paper Settings For details about the relationship between the paper weight and ream weight, see "Paper weight" in page 549 "Recommended Paper Sizes and Types". Paper weight can also be scanned using the Media Identification Unit. Paper Thickness Specify the thickness (µm) of the custom paper. You can also scan paper thicknesses using the Media Identification Unit.
  • Page 173: Adjusting The Image Position Of The Either Side Of The Paper

    Registering a Custom Paper Settings Custom papers that have been Custom papers that have been registered using the master registered by specifying paper library (listed with an icon types and weight (listed with no icons) Registration Available Available Paper Brand Not Available Manufacturer Not Available...
  • Page 174: Manual Adjustment

    6. Paper Settings In [Image Position Front and Back Images], there are 3 items: Manual Adjustment, Auto Adjustment, Quick Auto Adjustment. Adjusted values are saved as custom paper settings. Requirements for Aligning Front and Back Image Positions • Custom paper with a paper type and thickness that supports duplex printing is allocated to the paper tray.
  • Page 175 Registering a Custom Paper 6. After changing the values, press [OK]. 7. After completing the alignment, press [Home] ( ) to close the [Tray Paper Settings] screen. • To check the adjustment result, press [Image Position Front and Back Images] [Adjust Front Side] or [Adjust Front &...
  • Page 176: Searching For A Paper By Specifying The Conditions

    6. Paper Settings 7. Press [Auto Adjustment] for precise adjustment and [Quick Auto Adjustment] for simple adjustment. • Auto Adjustment When [Adjust Front & Back Sides] is selected, nine sheets (three blank sheets, three adjustment sheets with images printed on both sides and three blank sheets) are printed.
  • Page 177: Printing The Parameters Of Custom Paper Settings

    Registering a Custom Paper 1. Press [Search] on each screen. 2. Press [Change] for each condition, and then enter a partial string. 3. Press [OK]. 4. Press [Start Search]. If the paper you require does not appear, press [ Previous] or [ Next] to display the previous or next page.
  • Page 178: Deleting A Custom Paper

    6. Paper Settings 2. Press [Edit Custom Paper] [Print the Settings]. 3. Select the custom paper whose settings you want to print. If the paper you require does not appear, press [ Previous] or [ Next] to display the previous or next page. You can select several sheets of custom paper.
  • Page 179 • You cannot delete a custom paper that is currently assigned to a paper tray. • You cannot delete a custom paper that is being used with the printer controller. For details, see the manual provided with the printer controller. The printer controller is available for Pro 8400S/8410S/8420S.
  • Page 180: Changing Tray Paper Settings

    Press [ Previous] or [ Next] to scroll through the list to find a paper that you want to select. After selecting a custom paper, you can check its type and color by pressing Check Settings. 4. Press [Cover/Designation/Slip/Separation Sheet] tab. The settings in the [Cover/Designation/Slip/Separation Sheet] tab are available for Pro 8400S/8410S/8420S only.
  • Page 181 6. Press [Cover/Designation/Slip/Separation Sheet] tab. The settings in the [Cover/Designation/Slip/Separation Sheet] tab are available for Pro 8400S/8410S/8420S only. 7. Change the settings for the copy function (such as front cover sheet and designation sheet), if necessary. 8. Press [Home] ( ) to close the [Tray Paper Settings] screen.
  • Page 182: Adjustment Settings For Operators

    6. Paper Settings Adjustment Settings for Operators How to Use the Adjustment Settings for Operators Screen This section explains how to use the Adjustment Settings for Operators. 1. Adjustment items Adjustment items are displayed in this area. When you select an item, its configuration screen will then open.
  • Page 183: Value Setting

    Adjustment Settings for Operators Closing Adjustment Settings for Operators 1. After completing the settings, press [Back] twice. 2. Press [Exit] to close the Adjustment Settings for Operators screen. Features of the Displayed Items and Setting Operations The following operations are available for each adjustment item: •...
  • Page 184: Display Only

    6. Paper Settings Executing Press [OK] to perform a selected function. Display Only You can check the setting of the selected item. Printing with Adjusted Settings To print with the settings you have adjusted, be sure to select the paper tray and paper size to which the settings apply.
  • Page 185: 01: Main Unit: Image Position

    Adjustment Settings for Operators Settings adjustable for each paper size These are settings adjustable for each paper size. Print jobs are processed with the adjusted settings when printing with a paper size that has the applied settings. • For details about selecting the paper tray and paper size for printing, see the manuals for the related functions.
  • Page 186 6. Paper Settings Press [ ] to shift the image to the right (trailing edge). Press [ ] to shift the image the left (leading edge). Setting Items Default Max. Value Min. Value Step Value Paper Weight 0 -3.0 Paper Weight 1 Paper Weight 2 Paper Weight 3 Paper Weight 4...
  • Page 187: 02: Main Unit: Image Quality

    [Image Position: With Feed: Side 2] in "Advanced Settings" takes precedence. 0106: Select Test Pattern for Image Position Adjustment This function is available for Pro 8400S/8410S/8420S. Select the test image for adjusting the image position. If [Copy Image] is selected, the image scanned using the Auto Document Feeder (ADF) or exposure glass is printed.
  • Page 188: 03: Main Unit: Paper Feed/ Output

    6. Paper Settings If the density does not change after applying this function several times, contact your sales or service representative. Setting Items Values Image Density Adjustment: Manual Press [OK]. Execute The machine executes automatic image density adjustment after a set interval or after printing a specified number of sheets.
  • Page 189 Adjustment Settings for Operators The machine may not correctly detect double feeding when using special paper (two-ply paper such as release paper). In such a case, select [On]. Setting Items Values Default Value Tray 1 Tray 2 Tray 3 Tray 4 Tray 5 Tray 6 Tray A...
  • Page 190: 0304: Skew Detection

    6. Paper Settings 0304: Skew Detection Specify whether or not to detect paper skew. If the machine detects a paper skew when [On] is selected, the machine will stop printing and display a message reporting a paper jam. The machine may erroneously detect paper skew when using dark paper or paper printed to its edges.
  • Page 191: 05: Main Unit: Maintenance

    Adjustment Settings for Operators Setting Items Values Default Value Tray 1 Adjust U Curl: Weak Adjust П Curl: Weak Tray 2 Adjust U Curl: Medium Tray 3 Adjust U Curl: Strong Tray 4 Adjust П Curl: Weak Tray 5 Adjust П Curl: Medium Tray 6 Adjust П...
  • Page 192 Do not open any covers during the operation. Setting Items Values Execute Charger Cleaning Press [OK]. 0523: Switch Print Screen Set the function displayed when pressing [To Print Screen]. This setting is available for Pro 8400S/8410S/8420S. Setting Items Values Default Value Print Screen Copier Copier...
  • Page 193: 06: Finishing: Finisher 1

    Adjustment Settings for Operators 06: Finishing: Finisher 1 0601: Staple Position for Booklet Adjust the horizontal position of the booklet staples when using Booklet Finisher SR5120. Press [ ] to move the position left, or press [ ] to move it right on the open booklet. Setting Items Default Max.
  • Page 194 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value ×11 Other Paper Sizes 0602: Folding Position for Booklet Adjust the horizontal position of the folding when using Booklet Finisher SR5120. Press [ ] to move the position left or press [ ] to move it right on the open booklet. Setting Items Default Max.
  • Page 195 Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value ×13 ×11 Other Paper Sizes 0603: Staple Position Across Feed 1 Adjust the vertical position of the staple (applied at an edge) when using Finisher SR5110 or Booklet Finisher SR5120. Press [ ] to move the stapling position away from the side edge of the sheet or [ ] to move it toward the edge.
  • Page 196 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value Other Paper Sizes 0604: Staple Position Across Feed 2 Adjust the vertical position of the staples (dual) when using Finisher SR5110 or Booklet Finisher SR5120. Press [ ] to move the two stapling positions away from the center and each other or [ ] to move them toward each other.
  • Page 197 Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value -14.5 × 11 -14.5 × 11 -14.5 -14.5 -14.5 Other Paper Sizes -14.5 0605: Staple Position: With Feed Adjust the horizontal position of the staples when using Finisher SR5110 or Booklet Finisher SR5120.
  • Page 198 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value × 13 × 11 × 11 Other Paper Sizes 0606: Punch Position: Across Feed Adjust the vertical position of the punch holes when using Finisher SR5110 or Booklet Finisher SR5120.
  • Page 199 Adjustment Settings for Operators Press [ ] to move the position toward the top edge (left) relative to the paper feed direction, or [ ] to move it toward the bottom edge (right). Setting Items Default Max. Value Min. Value Step Unit Value...
  • Page 200 6. Paper Settings 0636: Maximum Stacked Sheets in Output Tray: Envelope Set the proper number of envelopes for each envelope size to stack on the shift tray. This function can be used with Finisher SR5110 or Booklet Finisher SR5120. Setting Items Values Default Value Maximum Stacked Sheets in...
  • Page 201: 07: Finishing: Finisher 2

    Adjustment Settings for Operators Setting Item Values Default Value Accuracy Priority 0643: Maximum Stacked Sheets in Output Tray: Letter Fold Set the maximum number of letter-folded copies that can be delivered to the shift tray. This function can be used with Finisher SR5110 or Booklet Finisher SR5120. Setting Item Values Default Value...
  • Page 202 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value Other Paper Sizes *1 A guide for aligning output sheets when using the stapling function. The guide is located inside the finisher. 0702: Paper Alignment for Booklet: Across Feed Adjust the width of the Staple Jogger when using Booklet Finisher SR5140.
  • Page 203 Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value -3.5 B4 JIS B5 JIS B5 JIS 11 × 17 × 14 × 13 × 11 × 11 Other Paper Sizes 0704: Staple Position for Booklet Adjust the horizontal position of the booklet staples when using Booklet Finisher SR5140.
  • Page 204 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value -3.0 B4 JIS B5 JIS 11×17 ×14 ×13 ×11 12×18 Other Paper Sizes 0705: Folding Position for Booklet Adjust the horizontal position of the folding when using Booklet Finisher SR5140. Press [ ] to move the position right (across horizontally-spreading pages), or press [ ] to move it left.
  • Page 205 Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value -3.0 B4 JIS B5 JIS 11×17 ×14 ×13 ×11 12×18 Other Paper Sizes 0706: Folding Position for Booklet: By Number of Sheets Adjust the folding position. In left and right spread state, move to right with [ ] and left with [ ].
  • Page 206 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value B4 JIS : 6-10 sheets B4 JIS : 11-15 sheets B4 JIS : 16 sheets or more : 1-5 sheet(s) : 6-10 sheets : 11-15 sheets : 16 sheets or more B5 JIS : 1-5...
  • Page 207 Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value ×13 : 1-5 sheet(s) ×13 : 6-10 sheets ×13 : 11- 15 sheets ×13 : 16 sheets or more ×11 : 1-5 sheet(s) ×11 : 6-10 sheets ×11 : 11-15...
  • Page 208 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value Other Paper Sizes: 16 sheets or more 0707: Number of Sheet Align for Stapling Specify the number of sheets to align for stapling at one time. If too many sheets are delivered to the shift unit, the stacked sheets may not be correctly aligned due to the paper type and paper condition.
  • Page 209 Adjustment Settings for Operators Decreasing the number of sheets will increase the processing time and reduce productivity. This function can be used with Booklet Finisher SR5140. Setting Items Default Max. Value Min. Value Step Unit Value sheet B4 JIS B5 JIS 11×17 ×14 ×13...
  • Page 210 6. Paper Settings • [Accuracy Priority]: The machine stops processing when the paper stack exceeds the limit because the paper curls or the stapled positions overlap. • [Volume Priority]: The machine detects the paper stacking status of the shift tray by the height on its top, bottom, right, and left edges.
  • Page 211 Adjustment Settings for Operators Press [ ] to move the position forward (up), or [ ] to move it backward (down). Setting Items Default Max. Value Min. Value Step Unit Value 2 Holes Type JP / -2.0 3 Holes Type US 4 Holes Type EU 4 Holes Type NE 2 Holes Type US...
  • Page 212 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value ×13 ×11 ×11 ×8 12×18 Other Paper Sizes 0717: Punch Skew Correction Specify whether to enable punch skew correction when using Finisher SR5130 or Booklet Finisher SR5140. If jams or edge-folding problems occur particularly when punching lightweight paper, select [Off].
  • Page 213 Adjustment Settings for Operators Setting Items Values Default Value Other Paper Sizes 0718: Paper Alignment in Shift Tray: Across Feed Adjust the width of the paper alignment jogger of the shift tray in order to reduce vertical variation in paper alignment due to difference in size, thickness, and paper curl when using Finisher SR5130 or Booklet Finisher SR5140.
  • Page 214 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value Other Paper Sizes *1 A guide for aligning output sheets from both ends. 0719: Paper Alignment Angle in Shift Tray Adjust the angle of the paper alignment jogger of the shift tray when using Finisher SR5130 or Booklet Finisher SR5140 and the auxiliary tray is installed.
  • Page 215 Adjustment Settings for Operators Setting Items Values Default Value B4 JIS B5 JIS 11×17 ×14 ×13 ×11 ×11 ×8 Other Paper Sizes *1 A guide for aligning output sheets from both ends. 0721: Number of Jogs before Stapling: Across Feed Increases the number of times to align the paper before stapling at an edge when using Finisher SR5130 or Booklet Finisher SR5140.
  • Page 216 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value ×11 ×11 Other Paper Sizes 0722: Number of Jogs before Booklet Stapling: Across Feed Increases the number of times to align the paper before booklet stapling when using Booklet Finisher SR5140.
  • Page 217 Adjustment Settings for Operators Setting Items Selection Default Value B4 JIS Middle B5 JIS 11×17 ×14 ×13 ×11 12×18 Other Paper Sizes 0724: Paper Alignment Gap for Stapling Adjust the amount of gap of the paper to be aligned when using Finisher SR5130 or Booklet Finisher SR5140.
  • Page 218 6. Paper Settings 0725: Paper Alignment Gap for Booklet Adjust the amount of gap of the paper to be aligned before booklet stapling when using Booklet Finisher SR5140. Setting Items Default Max. Value Min. Value Step Unit Value B4 JIS B5 JIS 11×17 ×14...
  • Page 219 Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value ×11 ×11 Other Paper Sizes 0727: Shift of Alignment Claw for Booklet Adjust the amount of shifting the alignment claw into the base fence when booklet stapling using Booklet Finisher SR5140.
  • Page 220 6. Paper Settings 0729: Use Exit Guide for Stapling: Small Specify whether to use the exit guide for small size paper (less than 220 mm (8.66 inches) in horizontal direction) when stapling at an edge using Finisher SR5130 or Booklet Finisher SR5140. Setting Items Values Default Value...
  • Page 221 Adjustment Settings for Operators 0733: Staple Near-end Notification Configure the staple near-end notifications when using Finisher SR5130 or Booklet Finisher SR5140. • Near End Threshold: Specify the number of remaining nails to notify near-end. • Set Number of Remaining Staples: Specify the number of remaining nails. •...
  • Page 222 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value B5 JIS 11×17 ×14 ×13 ×11 12×18 Other Paper Sizes 0735: Base Fence Position for Corner Stapling: Across Feed Adjust the width of the base fence when stapling at an edge using Finisher SR5130 or Booklet Finisher SR5140.
  • Page 223: 08: Finishing: Fold

    Adjustment Settings for Operators 0736: Maximum Stacked Sheets in Output Tray Specify the number of sheets for tray-full detection. Set this to reduce the number of sheets for tray-full detection from the default value depending on the usage environment, paper type, etc. The default values for tray-full detection for A4 or Letter are as follows:...
  • Page 224 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value -4.0 B4 JIS 12 × 18 11 × 17 × 14 × 11 Other Paper Sizes 0802: Z-fold Position 2 Adjust the overall fold size (L) of Z- folded sheets when using the Paper Folding Unit. Press [ ] to increase and [ ] to reduce (L).
  • Page 225 Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value -4.0 B4 JIS 12 × 18 11 × 17 × 14 × 11 Other Paper Sizes 0803: Half Fold Position: 1 sheet Fold Adjust the folding position when Folding in Two is done by the Paper Folding Unit. It applies when Single Folding is selected.
  • Page 226 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value 12 × 18 11 × 17 × 14 × 11 Other Paper Sizes 0804: Half Fold Position: Multi-sheet Fold Adjust the folding position when Folding in Two is done by the Paper Folding Unit. It applies when Overlap Folding is selected.
  • Page 227 Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value × 11 Other Paper Sizes 0805: Letter Fold-out Position 1: 1 sheet Fold Adjust the folding position on the front end side when Outside 3 Folding is done by the Paper Folding Unit.
  • Page 228 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value B4 JIS -4.0 B5 JIS -3.0 -4.0 × 14 × 11 Other Paper Sizes 0807: Letter Fold-out Position 2: 1 sheet Fold Adjust the folding position on the rear end side when Outside 3 Folding is done by the Paper Folding Unit.
  • Page 229 Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value Other Paper Sizes 0808: Letter Fold-out Position 2: Multi-sheet Fold Adjust the folding position on the rear end side when Outside 3 Folding is done by the Paper Folding Unit.
  • Page 230 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value 12 × 18 11 × 17 × 14 × 11 Other Paper Sizes 0810: Letter Fold-in Position 1: Multi-sheet Fold Adjust the folding position on the front end side when Inside 3 Folding is done by the Paper Folding Unit.
  • Page 231 Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value -4.0 B4 JIS B5 JIS 12 × 18 11 × 17 × 14 × 11 Other Paper Sizes 0812: Letter Fold-in Position 2: Multi-sheet Fold Adjust the folding position on the rear end side when Inside 3 Folding is done by the Paper Folding Unit.
  • Page 232 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value × 11 -4.0 Other Paper Sizes 0813: Double Parallel Fold Position 1 Adjust the first folding position when Parallel Folding is done by the Paper Folding Unit. Setting Items Default Max.
  • Page 233 Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value -4.0 B4 JIS B5 JIS 12 × 18 11 × 17 × 14 × 11 Other Paper Sizes 0815: Gate Fold Position 1 Adjust the folding position on the front end side when Gate Folding is done by the Paper Folding Unit.
  • Page 234 6. Paper Settings 0816: Gate Fold Position 2 Adjust the folding position on the rear end side when Gate Folding is done by the Paper Folding Unit. Setting Items Default Max. Value Min. Value Step Unit Value -4.0 B4 JIS B5 JIS 11 ×...
  • Page 235: 09: Finishing: Fold

    Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value × 11 Other Paper Sizes 09: Finishing: Fold 0901: Z-fold Position 1 Adjust the width of the bottom end segment (S) of Z-folded sheets when using the Paper Folding Unit.
  • Page 236 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value Other Paper Sizes 0902: Z-fold Position 2 Adjust the overall fold size (L) of Z- folded sheets when using the Paper Folding Unit. Press [ ] to increase and [ ] to reduce (L). mark indicates the leading edge (relative to the paper feed direction), and the mark indicates the trailing edge.
  • Page 237 Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value -4.0 B4 JIS 11 × 17 × 14 × 11 12 × 18 B5 JIS 13 × 19 × 13 × 19 × 18 13 × 19 13 ×...
  • Page 238 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value -4.0 B4 JIS 11 × 17 × 14 × 11 × 13 Other Paper Sizes 0905: Letter Fold-out Position 1: Multi-sheet Fold Adjust the folding position on the front end side when Outside 3 Folding is done by the Paper Folding Unit.
  • Page 239 Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value -4.0 B4 JIS 11 × 17 × 14 × 11 × 13 Other Paper Sizes 0907: Letter Fold-out Position 2: Multi-sheet Fold Adjust the folding position on the rear end side when Outside 3 Folding is done by the Paper Folding Unit.
  • Page 240 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value 11 × 17 × 14 × 11 × 13 Other Paper Sizes 0909: Letter Fold-in Position 1: Multi-sheet Fold Adjust the folding position on the front end side when Inside 3 Folding is done by the Paper Folding Unit.
  • Page 241: 10: Finishing: Perfect Binder

    Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value × 11 × 13 Other Paper Sizes 0911: Letter Fold-in Position 2: Multi-sheet Fold Adjust the folding position on the rear end side when Inside 3 Folding is done by the Paper Folding Unit.
  • Page 242 6. Paper Settings Setting Items Default Max. Value Min. Value Step Unit Value Setting -5.0 1002: Cover Sheet Position for Perfect Binding: Across Feed Adjust the horizontal alignment of the cover sheet position when performing perfect binding. When you bind the copies with the perfect binder, make this adjustment if the center of the book block's spine and the center of the cover sheet are misaligned horizontally.
  • Page 243: 11: Finishing: Stacker

    Adjustment Settings for Operators Setting Items Default Max. Value Min. Value Step Unit Value Head Edge 0.00 10.0 -10.0 Tail Edge Fore Edge 1004: Applying Binding Glue Adjust the amount of binding glue for perfect binding. If there is not enough glue, some pages may not stick. If there is too much glue, the glue may be squeezed out of the binding and stick the pages together making it difficult to open the booklet.
  • Page 244: 12: Finishing: Interposer

    6. Paper Settings • Large Size: A3 or larger (up to 13 × 19 ), B4 JIS , A4 , 11 × 17 × × 11 • Small Size: B5 JIS , A5 × 8 Setting Items Selections Default Value Large Size 100% 100%...
  • Page 245 Adjustment Settings for Operators Setting Item Values Default Value 1203: Interposer: Fan Level Adjust the fan volume for the Interposer to separate sheets of paper in close contact. Press [ ] or [ ] to increase or decrease the air flow. Setting Items Default Max.
  • Page 246 6. Paper Settings...
  • Page 247: Maintenance

    7. Maintenance Precautions Notes on Usage of the Machine • Avoid taking the following actions close to or inside this machine because doing so can result in fire or electric shock: • Using flammable sprays, solvents, and so on • Placing flammable sprays, solvents, and so on •...
  • Page 248: Ac Power Switch

    7. Maintenance • Do not move or tilt the machine when the power is on. • Do not knock the machine while it is operating (for instance, do not use the machine's surfaces to knock stacks of paper into square). •...
  • Page 249: Drawer Unit

    Precautions • The anti-condensation heater work even after the AC power switch is turned off as long as the power cord is connected. • In normal operation, keep the AC power switch in the "On" position. • When you set the AC power switch to "Stand by", do not immediately set it to "On".
  • Page 250: Replacement And Replenishment Of Consumables

    7. Maintenance Replacement and Replenishment of Consumables Replacing the Toner This section explains precautions when adding toner, how to send scanned documents when the toner has run out, and how to dispose of used toner. You can view the procedure to replace the toner by watching a movie that is displayed on the control panel.
  • Page 251 Replacement and Replenishment of Consumables Follow the instruction on the control panel regarding how to replace a toner cartridge. To display this screen again, press [Check Status], and then press [Check] under "Machine Status" on the "Mach./Applic. Stat" tab. • Do not remove the outer cap of the toner cartridge before shaking it. Wait until you install the toner cartridge before removing the cap.
  • Page 252 7. Maintenance Precautions When Replacing the Toner • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside •...
  • Page 253: Replenishing The Staples

    Replacement and Replenishment of Consumables • If toner (new or used) comes into contact with your skin or clothes and smears them, take the following actions: • If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
  • Page 254: Filling The Glue Container

    7. Maintenance • Stapling failures or jams may occur if you use a staple cartridge other than that recommended. • Do not remove the refill or staples from the cartridge before the screen prompting you to replenish the staples appears. If you use the refill or staples that you removed and then placed back into the cartridge, the output paper may not be stapled properly, or staples may get jammed in the machine.
  • Page 255: Replacing The Waste Toner Bottle

    Replacement and Replenishment of Consumables • You can change the glue heating time under [Binding Glue Heater Auto Off Timer] in [System Settings]. See Date/Time/Timer, User Guide in English. • The glue requires up to 6.5 minutes before the binding can begin. To begin binding quickly, be sure to press the glue temperature adjustment key in advance.
  • Page 256 7. Maintenance • Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame and burns can result. • Toner (new or used) • Toner containers while toner is inside • Toner-attached parts •...
  • Page 257 Replacement and Replenishment of Consumables • If toner (new or used) comes into contact with your skin or clothes and smears them, take the following actions: • If toner comes into contact with your skin, wash the affected area thoroughly with soap and water.
  • Page 258: Where To Put Your Machine

    7. Maintenance Where to Put Your Machine Precautions for Moving the Machine This section describes precautions when moving the machine. Choose your machine's location carefully. Environmental conditions greatly affect its performance. • When carrying or moving the machine by lifting it for relocation to another floor, contact your service representative.
  • Page 259 • When using RICOH @Remote, disconnect its ethernet cable before moving the machine. Move the RICOH @Remote adapter to a location where it can be connected to the machine. Connect the cable correctly to the port as before, and plug its AC adapter to the wall outlet.
  • Page 260 7. Maintenance • Dusty areas • Places that are close to machines generating ammonia, such as a diazo copy machine • Unstable places • Place the machine on a level spot. The machine must be level within 5 mm, 0.2 inches: both front to rear and left to right.
  • Page 261 Where to Put Your Machine • Avoid applying the following actions to power cords because doing so can result in fire or electric shock: • Damaging them • Bundling them • Modifying them • Putting heavy objects on them • Pulling them forcibly •...
  • Page 262 • Power Source • (mainly Europe and Asia) Pro 8400S: 220–240 V, 13 A or more, 50/60 Hz Pro 8410S/8410: 220–240 V, 15 A or more, 50/60 Hz Pro 8420S/8420: 220–240 V, 16 A or more, 50/60 Hz •...
  • Page 263: Maintaining Your Machine

    Maintaining Your Machine Maintaining Your Machine Disinfecting the Machine From the viewpoint of infectious disease prevention measures, we will explain how to disinfect the parts of the product that come into contact with the hands. Read This before Cleaning and Disinfecting the Product •...
  • Page 264: Cleaning The Exposure Glass And Scanning Glass

    • Your service representative will replace the ozone and dust filters as needed. The exposure glass, scan glass, and Automatic Document Feeder (ADF) are standard for Pro 8400S/8410S/8420S. Cleaning the Machine Wipe the machine with a soft, dry cloth. If this does not remove the dirt, wipe the machine with a damp and tightly wrung cloth.
  • Page 265 Maintaining Your Machine 1. Wipe the sheet and guide plate of the ADF. 1. Guide plate 2. Sheet 2. Pull the lever (1) and open the sheet (2). 3. Wipe the sheet and guide plate of the ADF. 1. Scanning glass 4.
  • Page 266: Cleaning The Power Cord Plug

    7. Maintenance 5. Hold the sheet until it clicks. • If dirt does not come off when wiped with a dry cloth, use a cloth that has been soaked in water and thoroughly wrung out. • If dirt does not come off even when wiped with a wet cloth, use neutral detergent and use a dry cloth to wipe off any moisture.
  • Page 267: Checking The Earth Leakage Breakers

    Maintaining Your Machine • Be sure to disconnect the plug from the wall outlet and clean the prongs and the area around the prongs at least once a year. Allowing dust to build up on the plug constitutes a fire hazard. •...
  • Page 268: Perfect Binder

    7. Maintenance 2. Open the front left cover, and then turn off the AC power switch. 3. Using a ballpoint pen or similar pointed object, press in the earth leakage breaker's test button. Main unit Trimmer Perfect Binder...
  • Page 269 Maintaining Your Machine 4. Check that the earth leakage breaker moves to the Off position. Main unit Trimmer Perfect Binder 5. Return the earth leakage breaker to the On position. Main unit...
  • Page 270 7. Maintenance Trimmer Perfect Binde 6. Turn on the AC power switch, and then close the front left cover. 7. Push the main power switch to turn on the main power. • If the machine does not start up when you turn its main power switch back on, check whether the earth leakage breaker is in the Off position.
  • Page 271: Useful Information

    Useful Information Useful Information This section describes how to check the counter value, telephone number for repairs, or ordering consumables such as toner. Checking the Serial Number of the Machine You can check the serial number of the machine using the control panel or Web Image Monitor.
  • Page 272: Printing The Configuration Page

    7. Maintenance 4. Press [Close]. 5. Press [Home] ( Checking the Serial Number of the Machine Using Web Image Monitor 1. Launch the Web browser. 2. Enter "http://(IP address of the machine or host name)/" on the address bar of the Web browser, and then press the Enter key.
  • Page 273 Useful Information 3. On the Settings screen, press [Printer Settings]. 4. Press [Machine Information] [Configuration Page]. 5. Press [Start]. 6. After completing the print, press [Home] ( ), and then log out of the machine. Items Printed on the Configuration Page On the configuration page, the machine's device information, tray paper settings, [Printer Settings], network configuration information will be printed.
  • Page 274: Checking The Toner Levels

    7. Maintenance Checking the Toner Levels You can check the remaining toner levels using the control panel or Web Image Monitor. Checking the Toner Levels Using the Control Panel 1. On the Home screen, press [Check Status]. 2. Press [Machine Information]. 3.
  • Page 275: Checking The Counter Of The Machine

    Useful Information 4. Press [Close]. 5. Press [Check Status]. Checking the Toner Levels Using Web Image Monitor 1. Launch the Web browser. 2. Enter "http://(IP address of the machine or host name)/" on the address bar of the Web browser, and then press the Enter key. 3.
  • Page 276: Contact Information

    7. Maintenance 2. Press [Counter] on the Settings screen. 3. Confirm the counter. To print the counter value, press [Print Counter List]. 4. Press [Home] ( ) after confirming the counter. Contact Information Check the product name and phone number of the supplier before ordering consumables for the machine.
  • Page 277 Useful Information 2. Press [Inquiry]. 3. Check the contact information. To print the contact information, press [Print Inquiry List]. 4. Press [Home] ( ) after confirming the information. • You can also view the information from [Check Status] [Machine Information]. •...
  • Page 278 7. Maintenance...
  • Page 279: Troubleshooting

    Listen to the alert sound for one of the patterns described below, and perform the required procedure accordingly. The descriptions related to the original, the copy function, the scanner function, and the document server function are intended for Pro 8400S/8410S/8420S. Sound Condition...
  • Page 280: Checking The Indicators, Icons, And Messages On The Control Panel

    8. Troubleshooting Sound Condition Solution pattern Five long [Caution Sound] Check that an original is not left on the exposure beeps glass and that paper is loaded in the paper tray. [Copy: Forgot (repeating Original Sound] four times) [Scanner: Forgot Original Sound] Five short [Warning Sound]...
  • Page 281 When you need to resolve a problem such as a paper jam, an icon is displayed at the beginning of a message. See the table below for the meaning of each icon. The descriptions related to the original, the copy function, the scanner function, and the document server function are intended for Pro 8400S/8410S/8420S. Icon Condition...
  • Page 282 8. Troubleshooting Icon Condition Solution and reference Toner is almost Prepare a replacement toner. Replace the toner when it depleted, or has run runs out. out. page 248 "Replacing the Toner" • If appears when there is a lot of toner, pull out the print cartridge by following the toner replacement procedure that is displayed on the screen, and then set it back again.
  • Page 283: When The Machine Cannot Be Operated

    Getting Started Flashing in Yellow Maintenance on the machine needs to be performed soon. Perform the required procedure accordingly. You can display the status confirmation screen with [Check Status]. On the screen, check the detailed status of the machine or application. 1.
  • Page 284 [Settings]. When the Machine Does Not Respond Correctly to an Operation on the Control Panel The descriptions related to the copy function, the scanner function, and the document server function are intended for Pro 8400S/8410S/8420S. Condition Cause Solution and reference...
  • Page 285 Getting Started Condition Cause Solution and reference Afterward, plug the power cable into another wall outlet that you have checked for power by plugging in another electrical product. If the machine does not start after five or more minutes have passed after you turn on the power, contact your service representative.
  • Page 286 8. Troubleshooting Condition Cause Solution and reference When a backup of the address book is being created using Web Image Monitor or another method, the next function is executed after the backup is completed. The key is A malfunction is Turn off the power of the machine, wait unresponsive, temporarily occurring on...
  • Page 287 Getting Started Condition Cause Solution and reference The machine The shutdown operation Press the main power switch again. does not shut could not be performed down when normally. more than seventeen minutes have passed after you press the main power switch.
  • Page 288 8. Troubleshooting Condition Cause Solution and reference You cannot There is a problem with Check the cable connecting the machine access the the connection between and the computer, and disconnect and machine using the machine and the then connect the cable again. Also, check Web Image computer.
  • Page 289: When Messages Appear

    When Messages Appear When Messages Appear When a Message Appears and the Machine Cannot Be Operated The descriptions related to the copy function are intended for Pro 8400S/8410S/8420S. Message Cause Solution and reference Service Call The machine needs to Consider repairing the machine.
  • Page 290 8. Troubleshooting Message Cause Solution and reference Please wait. The machine is Wait a while and do not turn off the power preparing to perform a of the machine. function or executing the image stabilization process. The ambient Check the room temperature and whether temperature is outside it satisfies the operational requirements the temperature range...
  • Page 291: When A Message Appears While Using The Copy Function

    • Replace Waste Toner Bottle / Hole Punch Receptacle Full • Original Left on Exposure Glass • No paper. • Output Tray Full When a Message Appears While Using the Copy Function You can use the copy function on Pro 8400S/8410S/8420S only. Message Cause Solution and reference Cannot Detect An original is not placed Place the original correctly.
  • Page 292 8. Troubleshooting Message Cause Solution and reference An original of a custom When scanning an original of a custom size is placed on the size, specify the original size in [Original machine. Settings] [Original Size] [Custom Size]. Cannot display Format of the image A preview screen with no thumbnail image preview of this data is corrupted.
  • Page 293: When A Message Appears While Using Document Server

    External Options" When a Message Appears While Using Document Server You can use the document server function on Pro 8400S/8410S/8420S only. For details about the messages that are displayed when printing a document, see the descriptions of the messages that are displayed in the copy function.
  • Page 294 8. Troubleshooting Message Cause Solution and reference Open the ADF by more than 30 degrees when placing an original. An original with a When the machine has trouble detecting difficult-to-detect size the size of the original, specify the paper even in the regular size, tray without selecting [Auto Paper Select].
  • Page 295: When A Message Appears While Using The Printer Function

    When Messages Appear When a Message Appears While Using the Printer Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear without Error Codes Message Cause Solution and reference Address Book The address book is in Try again later.
  • Page 296 8. Troubleshooting Message Cause Solution and reference All the The job was canceled All job slots are occupied by other remaining print because the usage devices. Check the status of the client volume has count information could machine. been allocated not be obtained from to another the Central...
  • Page 297 When Messages Appear Message Cause Solution and reference Unauthorized copy Consult the device administrator (or prevention is given custom-privileges administrator who has priority in [Settings for equivalent privilege) for the settings of the Administrator]. machine. The machine administrator (or custom-privileges administrator who has equivalent privilege) can change the setting in [Settings] [System Settings] [Settings for Administrator] [Security...
  • Page 298 8. Troubleshooting Message Cause Solution and reference Cannot store The paper size is too Reduce the paper size of the document to data of this large. send. The document to send cannot be size. stored at a custom size. Cannot transfer A transfer error of image Contact your machine administrator (or image logs and...
  • Page 299 When Messages Appear Message Cause Solution and reference Classification A classification code is Consult the machine administrator (or Code is not specified. custom-privileges administrator who has incorrect. equivalent privilege) for the classification code, and enter the code in [Classification Code] in [Detailed Settings] on the [Basic] [Modify] under [Job Type] in the printer driver.
  • Page 300 8. Troubleshooting Message Cause Solution and reference Compressed Compressed data is • Check that the tool used for creating Data Error. corrupted. the compressed data is functioning properly. • Check that the machine can communicate with the computer properly. Current job was More than one paper Open the stacker front cover, and remove cancelled...
  • Page 301 When Messages Appear Message Cause Solution and reference See Erasing Documents from Document Server, User Guide in English. Exceeded max. The maximum number Erase a Hold Print (Auto) document that is number of files. of Store Print jobs or the no longer needed.
  • Page 302 8. Troubleshooting Message Cause Solution and reference Exceeded the When the print volume For details about the print volume use maximum unit is limited, printing was limitation, consult the user administrator count for Print canceled because the (or custom-privileges administrator who Volume Use.
  • Page 303 When Messages Appear Message Cause Solution and reference Hardware An error is occurring on Turn off the power of the machine, wait Problem: the Internal storage of for 10 seconds or more after confirming Internal the machine. that the main power indicator is turned storage off, and then turn on the power.
  • Page 304 8. Troubleshooting Message Cause Solution and reference Information for In LDAP authentication, Consult the user administrator (or user the same name is custom-privileges administrator who has authentication registered under equivalent privilege). User administrator is already different IDs on (or custom-privileges administrator who registered for different servers, and has equivalent privilege): Delete the...
  • Page 305 When Messages Appear Message Cause Solution and reference When using the Active Directory of the Windows server for LDAP Authentication, change [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [LDAP Search] "Follow Referrals on LDAP Server" to [Inactive]. Output tray has The destination to Specify the correct destination to deliver...
  • Page 306 8. Troubleshooting Message Cause Solution and reference See Punching Holes on Printed Pages, User Guide in English. Receiving data Transmission of data Send the data again. failed. was canceled. Reduce paper Paper is loaded beyond • Load paper so that it is not stacked in xxx to the the upper limit mark on above the upper limit mark.
  • Page 307 When Messages Appear Message Cause Solution and reference The job was A condition in which Check the binding condition. cancelled binding cannot be because the performed was specified specified, and printing settings are not was canceled. applicable for Booklet. The print job The amount of available •...
  • Page 308 8. Troubleshooting Message Cause Solution and reference The selected A paper size that cannot Print the document on paper of a size that paper size is be fed on the machine can be fed on the machine. not supported. was specified and This job has printing was canceled been...
  • Page 309 When Messages Appear Message Cause Solution and reference The specified The specified folder is Unlock the folder or specify another folder folder in locked. number that can be used. Document Server is locked. Cannot store. Messages that Appear with Error Codes Check the system configuration list or print settings list.
  • Page 310 8. Troubleshooting Message Cause Solution and reference An overflow error • Reduce the size of the document to occurred in the Internal print. storage while storing a • Erase documents that are no longer document printed by needed. Normal Print as a Hold See Deleting a Stored File, User Guide Print job by the error job in English.
  • Page 311 When Messages Appear Message Cause Solution and reference BU: Exceeded The number of sheets Check the number of sheets that can be the maximum that you specified folded in multi-sheet fold on the finisher number of exceeded the maximum you are using, and change the number of multi-sheet number that can be sheets accordingly.
  • Page 312 8. Troubleshooting Message Cause Solution and reference CM: The job A timeout error • Check that the machine can was cancelled occurred in PostScript 3 communicate properly with the PC. because of a or PDF printing, so • PostScript 3 timeout error printing was canceled Check the following setting items.
  • Page 313 When Messages Appear Message Cause Solution and reference EB: The job A printing job has been Contact your machine administrator (or was cancelled set to be canceled, so custom-privileges administrator who has because printing was canceled equivalent privilege). [Restrict Direct by the auto job cancel Machine administrator (or custom- Print Jobs] has...
  • Page 314: When A Message Appears While Using The Scanner Function

    When a Message Appears While Using the Scanner Function You can use the scanner function on Pro 8400S/8410S/8420S only. • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings].
  • Page 315 When Messages Appear Message Cause Solution and reference All the pages The original was placed • When scanning on the exposure are detected as with the wrong side glass, place the original with the side blank. No file facing down to scan facing down.
  • Page 316 8. Troubleshooting Message Cause Solution and reference An original with a When scanning an original with a difficult- difficult-to-detect size to-detect size, specify [Scan Settings] even in the regular size [Scan Size] tab. is placed on the page 586 "Sizes Detectable with Auto machine.
  • Page 317 When Messages Appear Message Cause Solution and reference Connection The computer name or Register the computer name and folder with the folder name specified in name again. destination has the path name is failed. Check incorrect. the status and The firewall function is In the firewall function on the computer, connection.
  • Page 318 8. Troubleshooting Message Cause Solution and reference Exceeded max. The file size per page • Lower the resolution on the [Scan email size. has exceeded the Settings] [Resolution] tab, or Sending email maximum e-mail size specify a smaller paper size in [Scan has been specified in [Maximum Settings] [Edit] tab [Reduce /...
  • Page 319 When Messages Appear Message Cause Solution and reference File types have If there are selected See Sending a Stored File, User Guide in been stored documents English. automatically which cannot be set for some converted to a specified files because file format, those multiple files documents are...
  • Page 320 8. Troubleshooting Message Cause Solution and reference Programmed. A folder specified by Register the destination in the address Cannot Manual Entry is included book of the machine, and then register it program the among the programmed to a program. destination(s) destinations.
  • Page 321 When Messages Appear Message Cause Solution and reference The entered The file name contains a • Check the file name set at the time of file name character that cannot be scanning. contains invalid used. page 362 "Registering Standard- character(s). Privileges Administrators"...
  • Page 322 8. Troubleshooting Message Cause Solution and reference Transmission The amount of available Check that the amount of free space is has failed. Internal storage space sufficient. Insufficient on the destination memory in the computer, SMTP server, destination or FTP server is internal insufficient.
  • Page 323 When Messages Appear Message Cause Solution • Reduce the scan area or scanning resolution. page 139 "Resolution" • Delete unneeded stored files. See Basic Procedure for Storing Scan Files, User Guide in English. Memory is full. Because there is not Specify whether or not to use the data.
  • Page 324 8. Troubleshooting Message Cause Solution Selected file is You cannot change the Cancel transmission ("Waiting..." status currently in sender's name whose cleared), and then change the user name. use. User name status is "Waiting...". cannot be changed. Some of You cannot delete a file Cancel transmission ("Waiting..."...
  • Page 325 When Messages Appear When the WSD scanner function cannot be used Message Cause Solution Cannot WSD (Device) protocol page 418 "Access Control" communicate or WSD (Scanner) with PC. protocol is disabled. Contact the administrator. Cannot start Scan Profile is not set on Set Scan Profile.
  • Page 326 8. Troubleshooting Messages that Appear on the Computer Message Cause Solution and reference Any of Login The login user name or Enter the correct login user name and User Name, password entered in password in [General User Authentication] Login Password [General User that is displayed after clicking [Scan].
  • Page 327 When Messages Appear Message Cause Solution and reference Cannot detect The original is not When you place an original on the the paper size placed correctly on the exposure glass, the machine detects the of the original. machine. original size by opening and closing the Specify the ADF.
  • Page 328 8. Troubleshooting Message Cause Solution and reference Error has The scan condition Specify the scan condition within the occurred in the specified in the range that can be specified on the scanner. application exceeds the machine. range that can be page 590 "List of Specifications for specified on the Standard Functions"...
  • Page 329 When Messages Appear Message Cause Solution and reference • Specify [No Compression] on [Initial Settings] [Compression] tab in the TWAIN driver. Invalid Winsock is corrupted. Restore Winsock on the computer. Winsock version. Please use version 1.1 or higher. Scanner is not The power of the Check that the machine is turned on, and available.
  • Page 330 8. Troubleshooting Message Cause Solution and reference Scanning has The amount of available • Clear the [Read-ahead] check box in been aborted space on the Internal the TWAIN driver. because storage of the machine • Erase documents that are no longer memory in is insufficient when needed from the machine.
  • Page 331: When Other Messages Appear

    When Messages Appear Message Cause Solution and reference There is no The machine or the Check that the machine or the computer is response from computer is not connected to the network correctly. the scanner. connected to the There may be a network correctly.
  • Page 332 8. Troubleshooting Message Cause Solution and reference Administrator The User Management When specifying Basic, Windows, or LDAP Authentication privilege is disabled in authentication, configure the User for User the administrator Management privilege in [Settings] Management authentication [System Settings] [Settings for must be set to management.
  • Page 333 When Messages Appear Message Cause Solution and reference Firmware A firmware update is It is recommended to apply the update, update will available, and the but you can stop the updating process by start. Press machine is about to pressing [Stop] within 30 seconds after [OK].
  • Page 334 8. Troubleshooting Message Cause Solution and reference Updating... A destination is being Wait until the message disappears and do registered using Web not turn off the power of the machine. You Image Monitor. may not be able to perform operations for a while depending on the number of destinations being registered.
  • Page 335 When Messages Appear • L: LDAP authentication Message Cause Solution and reference Authentication An operation in the Check whether another user is logged in has failed. TWAIN supporting to the machine, and then perform the application was operation. B/W/L0103- performed from the computer while a user was logged in to the machine or performing...
  • Page 336 8. Troubleshooting Message Cause Solution and reference Authentication ":" or another character • Enter the correct login user name. has failed. that cannot be used in a • Change the user name if it contains a login user name was B/W/L0206- space, ":"...
  • Page 337 When Messages Appear Message Cause Solution and reference The SSL settings Check whether the SSL settings specified specified on the on the authentication server and the authentication server device match. and the device do not match. Authentication The login name attribute Check whether [Login Name Attribute] is has failed.
  • Page 338 8. Troubleshooting Message Cause Solution and reference Authentication Too many requests for Try again later. If the problem persists, has failed. authentication occurred check whether the machine is under an at one time. authentication attack. The attack status L0406-200 can be checked by the screen message, in the system log, or in the e-mail notification sent to the administrator.
  • Page 339 When Messages Appear Message Cause Solution and reference Authentication There was no response Check the status of the network and the has failed. returned from the server to use for authentication. authentication server, W/L0409-000 and an authentication timeout error occurred. Authentication The user registered on •...
  • Page 340 8. Troubleshooting *1 When obtaining user groups, check the following: The user account that can obtain user groups is sAMAccountName (user). Do not use UserPrincipalName (user@domain.xxx.co.jp) as the user name. Check whether the name in "Group" is correctly specified including the case- sensitivity in [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management] [Windows Authentication].
  • Page 341 When Messages Appear *4 For LDAP settings, check the following: Check whether the LDAP server is correctly specified in [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management] [LDAP Authentication]. Check that the representative account is registered in the following setting items, and then execute [Connection Test].
  • Page 342 8. Troubleshooting Message Cause Solution and reference Authentication An incorrect user name Enter the correct user name and has failed. or password was password. entered. *0156-401 Check the The card authentication Connect the card authentication device connection to device has been again.
  • Page 343 When Messages Appear Message Cause Solution and reference "Follow Referrals on Change [Settings] [System Settings] LDAP Server" is set to [Settings for Administrator] [Active] when Active [Authentication/Charge] [Administrator Directory of the Authentication/User Authentication/App Windows server is used Auth.] [LDAP Search] "Follow for LDAP Authentication.
  • Page 344 8. Troubleshooting Message Cause Solution and reference "The file cannot be sent" also includes other inoperable contents. The file cannot The device certificate Use a valid device certificate for the digital be sent used for the digital signature in PDF or PDF/A. because the signature in PDF or See Specifying Digital Signature for PDF...
  • Page 345 When Messages Appear Message Cause Solution and reference The group destination cannot be selected because it contains a destination with a encryption certificate that is not currently valid. Transmission cannot be performed because the encryption certificate is not currently valid. Messages that Appear When an Application Site Cannot Be Used Message Cause...
  • Page 346 8. Troubleshooting Message Cause Solution and reference Could not update the firmware. Failed to download the application. Failed to install the application because an error has occurred. Could not The firmware from The firmware cannot be recovered. restore the Application Site has not firmware been updated.
  • Page 347: When Original Or Paper Jam Occurs

    When Original or Paper Jam Occurs When Original or Paper Jam Occurs Precautions When Removing Jammed Paper • Some of the internal components of this machine are fragile. When you remove jammed paper, do not touch the sensors, connectors, LEDs, or other fragile parts that are shown in this manual.
  • Page 348: When Paper Or An Original Is Jammed

    8. Troubleshooting When Paper or an Original Is Jammed Remove the jammed sheet by following the procedure described in the animated illustration displayed on the control panel. If paper jams occur frequently, check that the actual paper size in the tray, the paper size dial and the [Tray/Paper Settings] displayed on the control panel are the same.
  • Page 349 When Original or Paper Jam Occurs • Inside the finisher, or inside the front cover, there are stickers or sheets explaining how to remove misfed paper. • If a detailed removal instruction appears on the right of the screen, follow it. •...
  • Page 350: Paper Condition

    8. Troubleshooting 3. Close all covers that have been opened. • If the jammed paper was torn apart while removing it, check that all pieces are accounted for. • If paper becomes trapped between the tray and the machine while removing jammed paper, pull out the tray completely and then remove the paper.
  • Page 351 When Original or Paper Jam Occurs Items to Solution if applicable check Are the sheets • Correct the curl before loading the paper in the tray. When of paper the paper supports duplex printing, fan the paper thoroughly curled? and turn over the paper. •...
  • Page 352: Tray Paper Settings

    8. Troubleshooting Items to check Solution if applicable Are the side fence • Adjust the side fence or end fence so that there is no and end fence in the gap between the fence and loaded paper. paper source tray of •...
  • Page 353: Removing Jammed Banner Sheets

    When Original or Paper Jam Occurs Removing Jammed Banner Sheets Remove the jammed banner sheet by following the procedures stated in the animation that appears on the screen. After you remove the jammed paper, load paper following the procedure described below.
  • Page 354: When A Staple Is Jammed

    8. Troubleshooting 4. Align the end fence with the bottom edge of the paper. 5. Press the base board elevation button to raise the base board. When a Staple Is Jammed When removing a jammed staple, see the description inside the cover on the finisher. •...
  • Page 355 When Original or Paper Jam Occurs Finisher SR5110/Booklet Finisher SR5120...
  • Page 356 8. Troubleshooting Booklet Finisher SR5120...
  • Page 357 When Original or Paper Jam Occurs Booklet Finisher SR5120 (Saddle Stitch)
  • Page 358 8. Troubleshooting Finisher SR5130/Booklet Finisher SR5140 Booklet Finisher SR5140 (Saddle Stitch)
  • Page 359: When The Hole Punch Receptacle Is Full

    When Original or Paper Jam Occurs When the Hole Punch Receptacle Is Full Empty the hole punch receptacle by following the procedure described in the animated illustration displayed on the control panel. 1. Press [Check Status] [Machine Information]. 2. Press [Guid.: Empty Rec.] under "Punch Receptacle Full". 3.
  • Page 360: Removing Staple Waste

    8. Troubleshooting Removing Staple Waste If the staple waste box is full, remove staple waste by following the procedures stated in the animation that appears on the control panel. • While "Waste Staple Receptacle Full" is displayed, you cannot use the staple function.
  • Page 361: Security

    9. Security Introduction Taking Measures to Prevent Security Threats Appropriate security measures are required to reduce the risk of information leaks and use by unauthorized persons. The personal information stored in the Address Book and highly confidential files handled by the machine are important information assets. They should be protected from being stolen or abused.
  • Page 362 9. Security Defining the administrator of the machine Select an administrator who performs the maintenance and management of the machine. The administrator performs the important security settings. page 362 "Registering Standard-Privileges Administrators" page 373 "Registering Custom-Privileges Administrators" Preventing unauthorized access by managing the users who can use the machine or the connected network The administrator restricts the users who can use the machine to prevent the unauthorized access by unauthorized persons.
  • Page 363 Restrict the manual input of the scanner destination to avoid wrong transmission by careless mistake. You can use the Scanner function on Pro 8400S/8410S/8420S only. page 524 "Preventing Information Leaks by Sending Data to a Wrong Destination" Restrict the connection of external media to avoid the data being removed.
  • Page 364: Registering Standard-Privileges Administrators

    9. Security • Select a person who can responsibly use the machine as the machine administrator, and use the machine appropriately. • Before setting this machine's security features, the administrators must read the descriptions on security completely and thoroughly. Pay particular attention to the section entitled page 362 "Registering Standard-Privileges Administrators".
  • Page 365 Introduction Types of standard administrator privileges • User Management: Manages information registered in the Address Book. You can add users to the Address Book and change the registered information. • Machine Management: Mainly manages the settings of the devices. You can configure the settings so that the settings for each function can be changed only by the administrator.
  • Page 366 9. Security 2. Log in to the machine as an administrator. Enter the login user name and login password of a built-in administrator to log in to the machine. page 366 "Logging in to the Machine as the Administrator" 3. Register external administrator groups and assign the privileges. Register external administrator groups and assign standard administrator privileges.
  • Page 367: User Management

    Introduction 2. On the Settings screen, press [System Settings]. 3. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Administrator Authentication Management]. 4. For each administrator privilege to activate Administrator Authentication, select [On] from the list. • User Management: To manage the information registered in the Address Book, select [On].
  • Page 368: Network Management

    9. Security • General Features: Restrict the settings for the control panel and paper output tray. • Tray Paper Settings: Restrict the settings for the size and type of the paper set in the paper tray. • Timer Settings: Restrict the settings for the time and processing hours. •...
  • Page 369 Introduction Logging in to the machine using the control panel 1. On the Home screen, press [Login]. 2. Enter the Login User Name and Login Password of the administrator. When you log in, the user icon is displayed at the upper left on the screen. 3.
  • Page 370 9. Security Logging in to the machine using Web Image Monitor 1. Launch the Web browser. 2. Enter "http://(IP address of the machine or host name)/" on the address bar of the Web browser, and then press the Enter key. 3.
  • Page 371 Introduction 2. On the Home screen, press [Settings]. 3. On the Settings screen, press [System Settings]. 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change Administrator] [Set Administrator Login User Name/Login Password]. 5. Press the desired built-in administrator ([Administrator 1] to [Administrator 4]). 6.
  • Page 372 9. Security • Assign the privileges of User Administrator, Machine Administrator, Network Administrator, or File Administrator to [Administrator 1] to [Administrator 4]. • By default, all standard administrator privileges are assigned to the logged-in built-in administrator (Administrator 1). • Administrator privileges assigned to a person can be shared with another person.
  • Page 373 Introduction See Others, User Guide in English. 1. Log in to the machine as an administrator with all the standard administrator privileges on the control panel. page 366 "Logging in to the Machine as the Administrator" 2. On the Home screen, press [Settings]. 3.
  • Page 374 9. Security 10. Select [Standard Privileges] next to "Privilege Type", and then select the administrator privileges that you want assign to the external administrator. 11. Press [OK]. 12. Press [Close]. 13. Press [OK]. When settings are complete, the machine logs you out automatically. •...
  • Page 375: Registering Custom-Privileges Administrators

    Introduction • You can register external administrator groups and assign the standard administrator privileges using Web Image Monitor as well. For details, see Web Image Monitor Help. Registering Custom-Privileges Administrators When Windows authentication or LDAP authentication is activated as the user authentication method, you can register external administrators as custom-privileges administrators.
  • Page 376 9. Security 4. Register external administrator groups and assign the privileges. Register external administrator groups and assign custom administrator privileges. page 376 "Registering External Administrator Groups and Assigning the Custom Administrator Privileges" Registering Templates for Custom Privileges Register custom administrator privileges to assign to external administrators as templates for custom privileges.
  • Page 377 Security Pattern/Stamp, Data Management, File Administrator Management, Security, Remote Panel Operation, Function Restriction, Authentication/Charge Settings • Pro 8400S/8410S/8420S: Address Book, Tray/Paper Settings, Copier/Document Server Settings, Printer Settings, Scanner Settings, Counter, Browser Settings • Pro 8410/8420: Address Book, Tray/Paper Settings, Printer Settings, Counter, Browser Settings...
  • Page 378 9. Security 9. Press [OK]. 10. Press [Close]. 11. Press [OK]. When settings are complete, the machine logs you out automatically. • To change the name or privilege(s) of the registered template for custom privileges, select a template name in step 6, and then press [Register/Change]. •...
  • Page 379 Introduction 2. On the Home screen, press [Settings]. 3. Press [System Settings]. 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change Administrator]. 5. Press [External Administrator Setting] under "External Administrator". 6. Select [On] from the list next to "External Administrator", and then press [OK]. 7.
  • Page 380 9. Security 10. Select [Custom Privileges] next to "Privilege Type", and then select the template for custom privileges that you want assign to the external administrator. You can view the privileges specified for each template for custom privileges by selecting a template and pressing [Privileges List]. 11.
  • Page 381 Introduction Logging in to the machine using the control panel 1. On the Home screen, press [Login]. 2. Enter the login user name and login password of an external administrator with custom administrator privileges, and then press [Login]. If an administrator with custom privileges has no privilege to use an application, such as the copy application, the process is completed.
  • Page 382 9. Security For the characters that can be used for login user names and passwords, see page 386 "Usable Characters for User Names and Passwords". Logging in to the machine using Web Image Monitor 1. Launch the Web browser. 2. Enter "http://(IP address of the machine or host name)/" on the address bar of the Web browser, and then press the Enter key.
  • Page 383 Introduction Viewing the assigned privileges using the control panel 1. Log in to the machine as a custom-privileges administrator on the control panel. page 378 "Logging in to the Machine as a Custom-Privileges Administrator" 2. On the Home screen, press [Settings]. 3.
  • Page 384: Using The Supervisor Privilege

    9. Security 5. When you are finished with viewing, log out of the machine, and then exit the Web browser. Using the Supervisor Privilege The supervisor has the privilege to manage the built-in administrators. When the built-in administrator is changed, the supervisor can reset the login password. There is only one supervisor.
  • Page 385 Introduction 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change Administrator] [Set Administrator Login User Name/Login Password]. 5. Press [Supervisor]. 6. Enter the login user name for "Login User Name", and then press [Done]. 7. Press [Change] next to "Login Password". 8.
  • Page 386 9. Security 1. Log in to the machine as the supervisor on the control panel. page 366 "Logging in to the Machine as the Administrator" 2. On the Home screen, press [Settings]. 3. On the Settings screen, press [System Settings]. 4.
  • Page 387 Introduction • For the characters that can be used for login user names and passwords, see the section below: page 386 "Usable Characters for User Names and Passwords" • You cannot specify the same login user name for the supervisor and the administrators.
  • Page 388: Usable Characters For User Names And Passwords

    9. Security 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change Administrator] [Administrator Login Setting]. 5. Select [Allow] or [Prohibit] from the list next to "Administrator Login". 6. Press [OK] twice. When settings are complete, the machine logs you out automatically. Usable Characters for User Names and Passwords The following characters can be used for login user names and passwords.
  • Page 389 Introduction Supervisor/Built-in Administrators/Users External Administrators • There are no restrictions on the types of • For the other characters that can be used for a conditions, the password. For security, it is password policy of recommended to create passwords the external consisting of uppercase or lowercase authentication characters, numbers, and symbols.
  • Page 390: Preventing Unauthorized Accesses

    9. Security Preventing Unauthorized Accesses Taking Measures to Prevent Unauthorized Access Specify the machine to prevent access by anyone from any location so as to protect the information asset. You can prevent unauthorized access by restricting the users who can use the machine and encrypting or restricting the network.
  • Page 391: Verifying Users To Operate The Machine (User Authentication)

    Preventing Unauthorized Accesses Restricting the network connection To block access from an unauthorized computer for TCP/IP communication, restrict the range of IP addresses allowed to access the machine. Also, specify the unused protocols to reduce the risk of intrusion. page 418 "Access Control" Encrypting the network communication Reduce the risk of information leaks by encrypting communication between this machine and the computers or external devices.
  • Page 392 9. Security Select a method depending on the usage condition or the number of users. You cannot use more than one authentication method at the same time. User Authentication Explanation Method User Code Authentication is performed using an eight-digit user code. authentication When specifying User Code authentication, the machine prompts you to enter the user code to use the machine.
  • Page 393 Preventing Unauthorized Accesses • If user authentication cannot be performed due to a problem with the machine or network, the machine administrator can disable user authentication temporarily in order to use the machine. Take this measure only during emergencies. • User authentication can also be activated via Web Image Monitor. For details, see Web Image Monitor Help.
  • Page 394: Specifying Basic Authentication

    9. Security 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management]. 5. Select [User Code Authentication] from the list next to "User Authentication Management". 6. From "Functions to Restrict", select the functions to restrict against use. •...
  • Page 395 Preventing Unauthorized Accesses 1. Log in to the machine as the machine administrator on the control panel. page 366 "Logging in to the Machine as the Administrator" 2. On the Home screen, press [Settings]. 3. On the Settings screen, press [System Settings]. 4.
  • Page 396: Specifying Windows Authentication

    9. Security 7. Press [OK]. 8. Press [Home] ( 9. When the confirmation dialog is displayed, press [OK], and then log out of the machine. If registration of the user information is not completed, register the user in the Address Book and specify the login information. See Registering a User in the Address Book and Specifying the Login Information, User Guide in English.
  • Page 397 Preventing Unauthorized Accesses 3. On the Settings screen, press [System Settings]. 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management]. 5. Select [Windows Authentication] from the list next to "User Authentication Management". 6. Register the server for authentication and specify the usable functions. •...
  • Page 398: Specifying Ldap Authentication

    9. Security Users who are registered in multiple groups can use all functions available to those groups. A user who is not registered in any group can use the authority specified in [*Default Group]. By default, all functions are available to the Default Group members.
  • Page 399 Preventing Unauthorized Accesses 3. On the Settings screen, press [System Settings]. 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management]. 5. Select [LDAP Authentication] from the list next to "User Authentication Management". 6. Select the server for authentication and specify the available functions. •...
  • Page 400: Registering/Changing/Deleting User Codes

    By registering user codes in the Address Book, you can confirm print volume (the number of pages printed by the Copier, Printer, and Scanner functions) on a personal basis. You can use the Copier and Scanner functions on Pro 8400S/8410S/8420S only. 1. Disable user authentication or specify User Code authentication.
  • Page 401 Preventing Unauthorized Accesses 4. On the Address Book screen, select a user, and then press [Edit]. 5. Press [User Management / Other] tab [User Management]. 6. Enter a user code for "User Code". When changing a user code, delete the existing user code and enter a new user code.
  • Page 402: Preparing The Server To Use For User Authentication

    9. Security Preparing the Server to Use for User Authentication When using Windows authentication or LDAP authentication as the user authentication method for the first time, check that your server environment meets the requirements for user authentication, and configure the required settings. To use Windows authentication Prepare the server as follows: 1.
  • Page 403 Preventing Unauthorized Accesses Items Explanation page 404 "Creating a Server Certificate" • TLS 1.0/1.1 and SSL 3.0 are disabled in the factory default setting. To use TLS 1.0/1.1 or SSL 3.0, specify TLS 1.0/1.1 or SSL 3.0 to [Enable] on Web Image Monitor. •...
  • Page 404 9. Security Items Explanations • TLS 1.0/1.1 and SSL 3.0 are disabled in the factory default setting. To use TLS 1.0/1.1 or SSL 3.0 , specify TLS 1.0/1.1 or SSL 3.0 to [Enable] on Web Image Monitor. • To use Kerberos authentication, register the realm to distinguish the network area.
  • Page 405 Preventing Unauthorized Accesses 1. On the [Start] menu, click [Server Manager]. 2. On the [Manage] menu, click [Add Roles and Features]. 3. Click [Next]. 4. Select [Role-based or feature-based installation], and then click [Next]. 5. Select a server, and then click [Next]. 6.
  • Page 406 9. Security 11. Check the role services to install under Web server (IIS), and then click [Next]. 12. Click [Install]. 13. When using Windows Server 2019 or Windows Server 2022, click [Close]. 14. After completing the installation, click the notification icon of the server manager, and then click [Configure Active Directory Certificate Service on the destination server].
  • Page 407: Logging In To The Machine Using An Ic Card Or A Smart Device

    • To authenticate an IC card, use the IC card reader connected to the machine. • To authenticate a smart device, install the cooperative application (RICOH Smart Device Connector) in the smart device so that the Bluetooth function built in the control panel of the machine can authenticate the smart device.
  • Page 408 9. Security 2. On the Home screen, press [Settings]. 3. On the Settings screen, press [System Settings]. 4. Press [Network/Interface] [Control Panel: External Interface Software Settings]. 5. From the list next to "Select IC Card Reader", select the type of the IC card reader to use.
  • Page 409 Preventing Unauthorized Accesses 7. Press [Close]. 8. Press [Home] ( 9. On the Home screen, press the application list. 10. To use a smart device to authenticate, press [Connector] on the [APPS] tab. Press [ ], select the [Allow Bluetooth Connection] check box, and then press [Exit]. 11.
  • Page 410: Limiting Available Functions

    • Hold the smart device over the control panel after performing the following steps. In advance, enable the Bluetooth function of the smart device. 1. Swipe the menu of the RICOH Smart Device Connector application, and then select [Login to MFP].
  • Page 411 Preventing Unauthorized Accesses When using Pro 8400S/8410S/8420S, you can restrict use of the Copier, Document Server, Scanner, Printer, and Browser functions. When using Pro 8410/8420, you can restrict use of the Printer and Browser functions. 1. Log in to the machine as the user administrator on the control panel.
  • Page 412: Executing A Print Job With Authentication Information Only

    9. Security 6. Press [OK] several times until the Address Book screen is displayed. 7. Press [Exit], and then log out of the machine. Executing a Print Job with Authentication Information Only The machine authenticates print jobs specified on the control panel and also specified via the network.
  • Page 413 Preventing Unauthorized Accesses Printer drivers that support Printer Job Authentication • PCL6: User code authentication, Basic authentication, Windows authentication, LDAP authentication • PostScript 3: User Code authentication Print job types and authentication settings Depending on the combination of print job authentication level and print job type, the machine may not print properly as follows: : Printing is possible when Printer Job Authentication is successful or regardless of user authentication.
  • Page 414: Specifying The Policy On Login/Logout

    9. Security *2 Printing is not performed when the encryption method (encryption algorithm) is specified to DES (Data Encryption Standard) or AES (Advanced Encryption Standard). • To specify the driver encryption key or encryption method, press [System Settings] [Settings for Administrator] [Security] [Extended Security Settings] to display the setting window, and then specify [Driver Encryption Key] or [Driver Encryption Key: Encryption Strength].
  • Page 415 Preventing Unauthorized Accesses • You can specify the number of login password attempts to permit before locking out the user and the period of time until lockout is released automatically. • By default, the login password can be entered up to five times and lockout is not released automatically.
  • Page 416 9. Security Time Settings Allowing Operating Machine by Logging in When the time period to allow users to log in to and use the machine is specified, the machine logs you out upon completion of the time period. page 416 "Specifying the Time Period to Allow Users to Log In to and Use the Machine"...
  • Page 417 Preventing Unauthorized Accesses 5. Click [OK]. 6. Log out of the machine, and then exit the Web browser. Releasing the Locked-Out State When a general user is locked out, the user administrator must log in and release the locked-out state. 1.
  • Page 418 9. Security 3. On the Settings screen, press [System Settings]. 4. Press [Date/Time/Timer] [Timer] [Auto Logout Timer]. 5. From the list next to "Auto Logout Timer", select [On], enter the period of time until the machine logs you out automatically, and then press [Done]. You can enter from 10 to 999 seconds.
  • Page 419 Preventing Unauthorized Accesses When custom-privileges administrators are registered, you can log in to the machine as a custom-privileges administrator with the Authentication/Charge privilege as well. page 378 "Logging in to the Machine as a Custom-Privileges Administrator" 2. On the Home screen, press [Settings]. 3.
  • Page 420: Access Control

    9. Security Access Control The administrator can limit devices or protocols that can be connected to the machine to avoid unintended access. Also, the administrator can select a security level at which to enable or disable a protocol and to configure the port status. Limiting machine access (access control) You can limit the IP addresses from which devices can access the machine or limit machine access with a firewall.
  • Page 421 Limiting the IP addresses from which devices can access the machine Specify the range of the IP address that can access the machine. You can use the Scanner function on Pro 8400S/8410S/8420S only. • You can limit access from the following protocols.
  • Page 422 9. Security 2. Click [Configuration] on the [Device Management] menu. 3. Click [Access Control] in the "Security" category. 4. In Access Control Range, click [Active (Firewall)] and specify reception and transmission filters. Specify the following for each reception/transmission filter. • IPv4/IPv6 reception filter •...
  • Page 423 Preventing Unauthorized Accesses Protocol/Port Settin Function that cannot be used when Protocol/Port is disabled metho (IPv4 cannot be disabled from Web Image Monitor when using IPv4 transmission.) IPv6 1, 2, 3 All applications that operate over IPv6 IPsec 1, 2, 3 Encrypted transmission using IPsec 2, 3, Transmissions that require FTP...
  • Page 424 Transmissions that require LPR 4, 5 TCP:631 Bonjour 2, 3 Transmissions that require Bonjour UDP:5353 @Remote 1, 2, 3 RICOH @Remote TCP:7443 TCP:7444 DIPRINT 2, 3, Transmissions that require DIPRINT 4, 5 TCP:9100 1, 2, 3 Remote updating of firmware...
  • Page 425 Preventing Unauthorized Accesses Protocol/Port Settin Function that cannot be used when Protocol/Port is disabled metho TCP:59100 LLMNR 2, 3 Name resolution requests using LLMNR UDP:5355 • For details about the telnet command, see "Remote Maintenance Using telnet", Device Monitoring in English. •...
  • Page 426 9. Security 4. Press [Network/Interface] [Effective Protocol]. 5. From the list next to unused protocols, select [Inactive]. 6. Press [OK]. 7. Press [Home] ( ), and then log out of the machine. Disabling Unused Protocols Using Web Image Monitor 1. Log in to the machine as the machine administrator from Web Image Monitor. page 366 "Logging in to the Machine as the Administrator"...
  • Page 427 For details about the security level settings, see the following list: You can change the setting for a particular function according to the use condition of the machine. You can use the Scanner function and S/MIME on Pro 8400S/8410S/8420S only. TCP/IP ( : Enabled.
  • Page 428 9. Security Function Level 0 Level 1 FIPS 140 Level 2 SSL/TLS Version > TLS1.0 SSL/TLS Version > SSL3.0 Encryption 128bit/ 256bit 128bit/ 256bit 128bit/ 256bit 128bit/ 256bit Strength Setting > AES Encryption 168bit Strength Setting > 3DES Encryption Strength Setting >...
  • Page 429 Preventing Unauthorized Accesses Function Level 0 Level 1 FIPS 140 Level 2 (Encrypted Communicatio n of Device) RHPP *1 The same settings are applied to IPv4 and IPv6. *2 TCP/IP setting is not controlled by the security level. Specify manually whether to enable or disable this setting.
  • Page 430 9. Security Function Level 0 Level 1 FIPS 140 Level 2 S/MIME > SHA1 SHA1 SHA1 SHA-256bit Digest Algorithm SNMPv3 > SHA1 SHA1 SHA1 Authentication Algorithm SNMPv3 > AES-128 AES-128 Encryption Algorithm Kerberos AES256-CTS- AES256-CTS- AES256-CTS- AES256-CTS- Authentication HMAC-SHA1- HMAC-SHA1- HMAC-SHA1- HMAC-SHA1- >...
  • Page 431 Preventing Unauthorized Accesses 3. On the Settings screen, press [System Settings]. 4. Press [Settings for Administrator] [Security] [Network Security Level]. 5. From the list next to "Network Security Level", select a security level. • Select a security level from among Level 0, Level 1, Level 2, and FIPS 140. For the security levels, see the section below: page 424 "Security Level Setting List"...
  • Page 432: Encrypting Network Communication

    • Documents scanned and sent by e-mail to use in a meeting • Login user name and login password You can use the Scanner function on Pro 8400S/8410S/8420S only. See the table below for the methods of encrypting data. Data to encrypt...
  • Page 433 Preventing Unauthorized Accesses Data to encrypt Encryption Process/Reference method • You can use S/MIME on Pro 8400S/8410S/8420S only. Machine SNMPv3 Specify an encryption password. management • Encrypting Data Communicated with Machine data Management Software Via SNMPv3 Authentication Driver Specifying a Driver Encryption Key information of encryption key Specify IPP authentication.
  • Page 434 9. Security Installing a self-signed certificate from the control panel 1. Log in to the machine as the network administrator on the control panel. page 366 "Logging in to the Machine as the Administrator" When custom-privileges administrators are registered, you can log in to the machine as a custom-privileges administrator with the Security privilege as well.
  • Page 435 Preventing Unauthorized Accesses mail address. You can use S/MIME, PDF Digital Signature, or PDF/A Digital Signature on Pro 8400S/8410S/8420S only. • Specify Organization, Organizational Unit, and other items as necessary. 7. Press [OK]. 8. Press [Exit]. 9. Press [Home] ( ), and then log out of the machine.
  • Page 436 9. Security 1. Select the number from the list to create a device certificate. 2. Click [Request] to specify the necessary settings. 3. Click [OK]. "Requesting" is displayed in [Certificate Status]. 4. Apply to the certificate authority for the device certificate. •...
  • Page 437 Preventing Unauthorized Accesses • On Web Image Monitor, you can upload created device certificates as well. Device certificates in the following file formats are supported. For details about uploading, see Web Image Monitor Help. • PKCS#12 • PEM Encrypting Transmission Using SSL/TLS SSL (Secure Sockets Layer) /TLS (Transport Layer Security) is a method to encrypt network communications.
  • Page 438: Enabling Ssl/Tls

    9. Security • To check whether SSL/TLS configuration is enabled, enter "https://(the machine's IP address or host name)/" in your Web browser's address bar to access this machine. If the "The page cannot be displayed" message appears, check the configuration because the current SSL/TLS configuration is invalid.
  • Page 439 Preventing Unauthorized Accesses • DIGEST: Specify whether to enable or disable SHA1 DIGEST. 5. Click [OK]. 6. Log out of the machine, and then exit the Web browser. To encrypt communications with the SMTP server, use the following procedure to change [Use Secure Connection (SSL)] to [SMTP over SSL] or [STARTTLS]. •...
  • Page 440 • When SSL is enabled in the SMTP server, e-mails are always sent via the SMTP server. Encrypting E-mail Sent from the Machine by S/MIME You can use S/MIME on Pro 8400S/8410S/8420S only. S/MIME (Secure/Multipurpose Internet Mail Extensions) is an encryption method to improve security of e-mail communications. By specifying S/MIME, you can send an encrypted e-mail attaching an encrypted file or electronic signature.
  • Page 441 Preventing Unauthorized Accesses • When you send e-mails to both users whose mail clients support S/MIME and users whose clients does not support it, only e-mails sent to clients supporting S/MIME are encrypted. • The receiver must use software that supports S/MIME. •...
  • Page 442: Operation Mode

    9. Security • When installing a user certificate to the Address Book using Web Image Monitor, an error message may appear if the certificate file contains more than one certificate. If this is the case, install the certificates one at a time. •...
  • Page 443 Preventing Unauthorized Accesses 5. Click [OK]. 6. Log out of the machine, and then exit the Web browser. • When attaching an electronic signature to an e-mail, the e-mail address of the administrator is used in [From], and the e-mail address of the user selected as "Sender"...
  • Page 444 9. Security 3. On the Settings screen, press [System Settings]. 4. Press [Network/Interface] [Permit SNMPv3 Communication]. 5. From the list next to "Permit SNMPv3 Communication", select [Encryption Only]. 6. Press [OK]. 7. Press [Home] ( ), and then log out of the machine. •...
  • Page 445 Preventing Unauthorized Accesses • To perform printing from a LAN inside the office, specify the driver encryption key. • To perform IPP printing from an external network, encrypt the password of IPP printing. Specifying a Driver Encryption Key to Encrypt Passwords Specify the driver encryption key specified in the machine also to the printer driver to encrypt and decrypt passwords.
  • Page 446 9. Security 4. Press [Settings for Administrator] [Security] [Extended Security Settings]. 5. Press [Change] next to "Driver Encryption Key". 6. Enter the password to be used as the driver encryption key, and then press [Done]. 7. Enter the password for Confirm Password again, and then press [Done]. 8.
  • Page 447 Preventing Unauthorized Accesses 2. Click [Configuration] on the [Device Management] menu. 3. Click [IPP Authentication] in the [Security] category. 4. Select [DIGEST] in [Authentication]. 5. Enter User Name and Password. Click [On] of "User Authentication Function of Main Unit" to use the user authentication information specified on the machine instead of the user name and password for IPP authentication.
  • Page 448 9. Security 5. Click [OK]. 6. Log out of the machine, and then exit the Web browser.
  • Page 449: Managing Devices

    Managing Devices Managing Devices Confirming the Total Counters You can confirm the total print volume (counter value) using the control panel or Web Image Monitor. On the control panel, you can print the counter list as well. Confirming the Total Counters Using the Control Panel 1.
  • Page 450: Confirming The Counter For Each Function

    9. Security 4. Press [Close]. 5. Press [Home] ( Confirming the Total Counters Using the Web Image Monitor 1. Log in to the machine as an administrator from Web Image Monitor. page 366 "Logging in to the Machine as the Administrator" When custom-privileges administrators are registered, you can log in to the machine as a custom-privileges administrator with the Counter privilege as well.
  • Page 451 Managing Devices When custom-privileges administrators are registered, you can log in to the machine as a custom-privileges administrator with the Counter privilege as well. page 378 "Logging in to the Machine as a Custom-Privileges Administrator" 2. On the Home screen, press [Settings]. 3.
  • Page 452: Confirming The Counter For Each User

    Counter for Function You can confirm the usage status of the Copier, Printer, and Scanner functions for each user code. When User Code authentication is activated, the counter functions. You can use the Copier and Scanner functions on Pro 8400S/8410S/8420S only.
  • Page 453 Managing Devices Counter for Print Volume Use Print Volume Use is the value that the number of printed pages is quantified by weighting paper size. page 452 "Specifying Maximum Print Volume Use of Each User" You can confirm Print Volume Use for each user and for each user code. When Basic authentication, Windows authentication, LDAP authentication, or User Code authentication is activated, the counter functions.
  • Page 454: Specifying Maximum Print Volume Use Of Each User

    9. Security 4. Press [Display/Clear/Print Counter per User], and then select a counter. 5. Confirm, clear, or print the counter. To clear the counter 1. Select a user. To clear the counters of all users, select [Select All]. 2. Press [Clear Counter]. 3.
  • Page 455 Managing Devices Print Volume Use How to count Print Volume Use The print volume is calculated by multiplying the number of pages by a unit count. The unit count can be specified according to the printing condition. For example, if two pages are printed with a unit count of 5, the print volume would be 10.
  • Page 456 9. Security • No log data about print use limits is recorded in the Job log or Access log. However, the data is recorded in the job log when printing stops because of the Print Volume Use limitation. • To check Functions to Restrict of User Authentication Management, press [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management].
  • Page 457 "Printer: A3/DLT", the print volume would be "10"; if two pages are printed in the other sizes with a unit count of "1" specified in "Printer: Others", the print volume would be "2". You can specify [Print Volume Use Limitation: Unit Count Setting] for the Copier function on Pro 8400S/8410S/8420S only.
  • Page 458 9. Security 9. Press [OK]. The configuration of [Print Volume Use Limitation: Unit Count Setting] is completed. Proceed to the configuration of the default maximum use count. 10. Press [Print Volume Use Limitation: Default Limit Value]. 11. Enter a count unit as the maximum print volume. 12.
  • Page 459 Managing Devices 3. On the Address Book screen, select a user, and then press [Edit]. 4. Press the [User Management / Other] tab [User Management]. 5. Press [Print Vol. Use Limitation]. 6. From the list next to "Print Vol. Use Limitation", select [Limit], and then enter the limit value.
  • Page 460 9. Security page 378 "Logging in to the Machine as a Custom-Privileges Administrator" 2. On the Home screen, press [Settings]. 3. On the Settings screen, press [System Settings]. 4. Press [Settings for Administrator] [Authentication/Charge] [Print Volume Use Limitation] [Volume Use Counter: Scheduled/Specified Reset Settings]. 5.
  • Page 461: Specifying Authentication Or Privileges For Each Application

    Verifying Users to Operate the Machine (User Authentication) • Use of applications is not restricted when the external charge unit is used. You can use the external charge unit on Pro 8400S/8410S/8420S only. 1. Log in to the machine as the machine administrator on the control panel.
  • Page 462 9. Security 3. On the Settings screen, press [System Settings]. 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Application Authentication Management]. 5. Specify whether to activate authentication on each function. 6. Press [OK]. 7. Press [Home] ( ), and then log out of the machine. •...
  • Page 463 389 "Verifying Users to Operate the Machine (User Authentication)" • Use of applications is not restricted when the external charge unit is used. You can use the external charge unit on Pro 8400S/8410S/8420S only. Specifying the Default Privileges for Application Authentication 1.
  • Page 464 9. Security 3. Press [System Settings]. 4. Press [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Application Authentication Settings] [General Settings for Application Authentication]. 5. From the list of the applications to specify authentication, select the default privileges. • Auth. Not Required: All users are allowed to use the application without logging in to the machine.
  • Page 465 Managing Devices Specifying the Privileges for Using an Application for Each User Grant a particular user the privileges that are different from the ones specified in [General Settings for Application Authentication]. 1. Log in to the machine as the user administrator on the control panel. page 366 "Logging in to the Machine as the Administrator"...
  • Page 466: Confirming Log Files

    (Job Log, Access Log, or Eco-friendly Logs) how to read the files. • For the log type, see the following section: page 493 "Collecting Logs" Only Pro 8400S/8410S/8420S can collect logs about the Copier, Document Server, and Scanner functions and unauthorized copying. Log Data Format...
  • Page 467 Managing Devices Difference in Log Data Format • Job Log Common items, sources, and targets that have common log ID are output in three or more lines in configuration as shown below. Name Description Common Common items of job log and access log are output in one Item line.
  • Page 468: Operation Method

    9. Security Result Stores the results of the operation or event. "Stored File Deletion" of the access log is stored as log only when the event succeeds. Value Description Failed Operation or event failed Succeeded Operation or event completed <blank> Operation or event processing Operation Method Stores the operations.
  • Page 469 Managing Devices Value Description Encryption Failed Encryption failed Error Error Exe-fail Execution failed Exe-success Execution succeeded Failed Operation failed Failure in some or all parts Failure in some or all parts File Limit Exceeded Capture error because of the file limit is exceeded Functional Problem Capture error because of device trouble...
  • Page 470 9. Security Value Description Specified File: Not Exist No specified file exist Specified Server Error Server unspecified error Succeeded Operation succeeded Suspended Suspended Transfer Canceled Error by canceling capture transfer User Cancel Canceled by the user User Locked Out The user locked out User Not Programmed User not programmed Write Error to Remote Machine...
  • Page 471 Managing Devices Value Description Exceeded Max. File Size Exceeds the maximum size of a file Exceeded Print Volume Use Limitation Exceeds the number of Print Volume Use limitation of the login user. Exceeded Print Volume Use Limitation: For central management of Print Communication Error Volume Use, communication error is generated with the central management...
  • Page 472 9. Security Value Description Other Error Errors detected before executing the job or other errors Output Failure Output operation failed Over Job Limit Exceeds the number of jobs that can be received Password for Folder Specified to Store Password for the specified folder to is Incorrect store data is incorrect.
  • Page 473: Host Ip Address

    Managing Devices Value Description 0xffffff81 System operation or unauthorized user's operation 0xffffff86 Supervisor 0xffffff87 Administrator 1 0xffffff88 Administrator 2 0xffffff89 Administrator 3 0xffffff8a Administrator 4 0xffffff8b For counting User Code/User Name For the user's operation, the user code or login user name is stored. For an administrator, the administrator's login user name is stored.
  • Page 474 9. Security Value Description Warn Detection of firmware that is different from the one detected at the previous startup, changes to the IPsec related settings made via telnet Job Log Input Information Titles shown below are the text displayed on the header line of the CSV file. Source Stores the input information of the job log.
  • Page 475 Managing Devices Print File Name When the input information is "Printer", File Name of the print file is stored. Blank Paper(SRCMEM) The page number of the page skipped for printing by the blank page detection function is stored. PDL ID The PDL ID indicating emulation is stored.
  • Page 476: Destination Name

    9. Security Destination Name When the output information is "Send", Name of the destination is stored. Destination Address When the output information is "Send", IP Address, Path, or Email Address of the destination are stored. Stored File ID When the output information is "Store", ID is added. It is a unique ID for the file and is output as a decimal number.
  • Page 477: Login Method

    Managing Devices Value Description Authentication User authentication Device Settings Changes the settings of the Settings Firmware Confirming the firmware validity Network Attack Detection/Encrypted Network Attack or Encrypted Communication Communication Stored File File System System Authentication Server Name Stores the sever name that tried the last authentication. No.
  • Page 478 9. Security Value Description Customer Engineer (Service Mode) Customer engineer Custom privilege templateX/X/X... Custom-privileges administrator ("X" is replaced by a template number.) File Administrator File Administrator Guest Guest Machine Administrator Machine Administrator Network Administrator Network Administrator Supervisor Supervisor User Authentication user User Administrator User Administrator Others...
  • Page 479 Managing Devices Lockout/Release Stores the lockout status. Value Description Lockout The password is locked. Release The lock is released. Lockout/Release Method Stores how to release the lockout. Value Description Auto Release lockout using the release timer Manual Release lockout manually. Lockout Release Target Administrator Stores the target administrator when releasing lockout.
  • Page 480: Creating/Deleting Folders

    9. Security Value Description Web Image Monitor Setting Web Image Monitor Settings Web Service Settings Web service settings Target File Name Stores the File Name of the target to import and export the device information. Stored File ID Stores the ID for the created or deleted file. It is a unique ID for the create- or delete-request file and is output as a decimal number.
  • Page 481: File Location

    Managing Devices File Location Stores the target area for deleting all files. Collect Job Logs Stores whether to change the settings of Collect Job Logs. Value Description Active Changes to Active. Inactive Changes to Inactive. Not Changed Not changed Collect Access Logs Stores whether to change the settings of Collect Access Logs.
  • Page 482 9. Security Value Description Access Log Access Log Collect Eco-friendly Logs Eco-friendly Logs Job Log Job Log Log Collect Level Stores the log level settings. Value Description Level 1 Level 1 Level 2 Level 2 User Settings User settings Encryption/Cleartext Stores the status, encryption communication status or cleartext communication status.
  • Page 483 Managing Devices Primary Communication Protocol Stores the primary communication protocol name. Secondary Communication Protocol Stores the secondary communication protocol name. Encryption Protocol Stores the Encryption protocol name. Communication Direction Stores the communication direction. Value Description Communication Start Request Receiver Receiver of the communication start (In) request (IN) Communication Start Request Sender...
  • Page 484: Module Name

    9. Security Value Description Device Access Violation Authentication DoS violation Password Entry Violation Password violation Request Falsification Violation Request falsification Network Attack Type Details Stores the details about the type of attacks. Value Description Authentication Error Authentication error Encryption Error Encryption error Network Attack Route Stores the attack route.
  • Page 485 Managing Devices Parts Number Stores the part number of the firmware. Version Stores the firmware version. Machine Data Encryption Key Operation Stores the encryption key operation mode. Value Description Back Up Machine Data Encryption Key The Encryption Key is backed up. Clear NVRAM NVRAM is cleared.
  • Page 486 9. Security Value Description Auto Logout Timer Auto logout time settings Compulsory Security Stamp Compulsory security stamp Device Certificate Device certificate Extended Security Extended Security Firmware Update Start Update Firmware Flex Admin Template 1 Custom template assignment IPsec IPsec Prohibit printing stored files from Web Prohibits the output of the stored files Image Monitor with Web Image Monitor.
  • Page 487 Managing Devices Value Description Authentication/Charge Active or Inactive of the custom administrator privilege, Authentication/Charge Auto Logout Timer On or Off of Auto Logout Timer settings Auto Logout Timer (seconds) Time to activate Auto Logout Browser Settings Active or Inactive of the custom administrator privilege, Browser Settings Certificate No.
  • Page 488 9. Security Value Description Copier/Document Server Settings Active or Inactive of the custom administrator privilege, Copier/Document Server Settings Counter Active or Inactive of the custom administrator privilege, Counter Data Management Active or Inactive of the custom administrator privilege, Data Management Date/Time/Timer Active or Inactive of the custom administrator privilege,...
  • Page 489 Managing Devices Value Description Firmware Update Start Start of firmware update Function Restriction Active or Inactive of the custom administrator privilege, Function Restriction HSTS max-age Value Value specified for the max-age attribute when HSTS is activated HSTS Setting Active or Inactive of HSTS IPsec Active or Inactive of IPsec IPv4 Receive Filter n Local Port Number...
  • Page 490 9. Security Value Description Lock Out User for4 Remaining time before release of the 4th lockout Lockout Active or Inactive of the 1st lockout Lockout2 Active or Inactive of the 2nd lockout Lockout3 Active or Inactive of the 3rd lockout Lockout4 Active or Inactive of the 4th lockout Lockout Release Timer...
  • Page 491 Managing Devices Value Description Network/Interface Active or Inactive of the custom administrator privilege, Network/Interface Operation Mode Operation mode Output Tray Active or Inactive of the custom administrator privilege, Output Tray Printer Settings Active or Inactive of the custom administrator privilege, Printer Settings Prohibit printing stored files from Web Change of Prohibit printing stored files Image Monitor...
  • Page 492 9. Security Value Description Update Firmware Change of [Firmware Update] "Prohibit" or "Do not Prohibit" is stored. WIM Auto Logout Timer (minutes) Auto Logout Time (minutes) of Web Image Monitor Destination Server Name When log type is "Enhanced Print Volume Use Limitation: Tracking Permission Result", stores the server name of the destination to which send of the tracking information is failed.
  • Page 493: Power Mode

    Managing Devices Log Type Stores the type of the Eco-friendly log. Value Description Job Related Information Log for job related information Main Power Off Log when the main power is turned off. Main Power On Log when the main power is turned on. Paper Usage Log for paper usage Power Consumption...
  • Page 494 9. Security Value Description Low Power Lower poser status Low Power Print Lower power print status Silent Silent mode Silent Print Silent print status Standby Standby status Status of STR (Suspend To RAM) Log Type Stores the type of the job log. Job Interval (seconds) Stores the elapsed time from the start of the previous job to that of the current job.
  • Page 495: Collecting Logs

    Web Image Monitor. • Contact your sales representative for details about a log collect server. • Only Pro 8400S/8410S/8420S can collect logs about the Copier function, Document Server function, Scanner function and unauthorized copying. Log Types...
  • Page 496 9. Security Job log • User file-related operations such as copying, storing in the Document Server, printing, and sending scan files • Printing reports such as the configuration list output from the control panel Access log • Authentications such as login and logout activities •...
  • Page 497 Managing Devices 3. On the Settings screen, press [System Settings]. 4. Press [Settings for Administrator] [Data Management] [Collect Logs Settings]. 5. For each log type, select [Active] from the list. 6. Press [OK]. 7. Press [Home] ( 8. When the confirmation dialog is displayed, press [Exit] The machine restarts automatically.
  • Page 498 9. Security 2. Click [Configuration] on the [Device Management] menu. 3. On the [Configuration] screen, click [Logs] in the [Device Settings] category. 4. Select [Active] of [Collect Job Logs], [Collect Access Logs], or [Collect Eco- friendly Logs] according to the log type to collect. 5.
  • Page 499 Managing Devices • To display a message on the control panel and send an e-mail to the administrator when the job log storage area is almost full, enable [System Settings] [Settings for Administrator] [Data Management] [Job Execution Restrictions When Log Limit is Reached].
  • Page 500 9. Security Job Log Item Log Type Attribute Content Printer: Locked Printer: Locked Log showing Locked Print documents Print Print temporarily stored on the machine and printed from the control panel or through Web Image Monitor. Printer: Sample Printer: Sample Log showing Sample Print documents Print (Incomplete) Print (Incomplete)
  • Page 501 Managing Devices Access Log Information Items Access Log Item Log Type Attribute Content Login Times of login. Login Logout Logout Times of logout. File Storing File Storing Details of files stored in the Document Server. Stored File Deletion Stored File Deletion Details of files deleted from the Document Server.
  • Page 502 9. Security Access Log Item Log Type Attribute Content Firmware: Structure Firmware: Structure Details of structure changes that occurred Change Change when an SD card was inserted or removed, or when an unsupported SD card was inserted. Firmware: Firmware: Structure Details of checks for changes to firmware module structure made at times such as Structure when the machine was switched on.
  • Page 503: Eco-Friendly Log Information Items

    Managing Devices Access Log Item Log Type Attribute Content Counter Clear Counter Clear Log of when the counter for an individual Result: Selected Result: Selected user is cleared. User(s) User(s) Counter Clear Counter Clear Log of when the counters for all users are Result: All Users Result: All Users cleared.
  • Page 504 9. Security Eco-friendly Log Log Type Attribute Content Items Power Power Log of power consumption. Consumption Consumption Downloading the Logs You can download the logs recorded on the machine as a CSV file. 1. Log in to the machine as the machine administrator from Web Image Monitor. page 366 "Logging in to the Machine as the Administrator"...
  • Page 505 Managing Devices • The job log and access log are downloaded as one file aligned in the order of the log IDs. • The eco-friendly log is downloaded as an independent file. • After downloading logs, delete all logs. • Downloaded logs contain data of completed jobs recorded up to the time you click [Download].
  • Page 506 9. Security When the oldest two access logs are overwritten by the newest two access logs, the downloaded logs lack the log IDs. • Check the message in the last line of the downloaded logs to determine whether overwriting occurs or not while the logs were downloading. The messages are shown below: •...
  • Page 507 Managing Devices When the machine receives a print job, it creates a log ID for the job and records information about data reception in the job log. (1) The machine then creates a log ID for the authentication information and records it in the access log of login.
  • Page 508 9. Security When custom-privileges administrators are registered, you can log in to the machine as a custom-privileges administrator with the Data Management privilege as well. page 378 "Logging in to the Machine as a Custom-Privileges Administrator" 2. On the Home screen, press [Settings]. 3.
  • Page 509 Managing Devices 2. Click [Configuration] on the [Device Management] menu. 3. On the [Configuration] screen, click [Logs] in the [Device Settings] category. 4. Click [Delete] of [Delete All Logs], and then click [OK]. 5. Log out of the machine, and then exit the Web browser. Disabling Log Transfer to the Log Collection Server Disabling log transfer to the log collection server using the control panel 1.
  • Page 510 9. Security 4. Press [Settings for Administrator] [Data Management] [Transfer Log Setting]. 5. From the list next to "Transfer Log Setting", select [Do not Forward]. 6. Press [OK]. 7. When the confirmation dialog is displayed, press [OK]. 8. Press [Home] ( ), and then log out of the machine.
  • Page 511 When the number of logs stored in the machine reaches the upper limit, the machine stops executing new jobs to prevent losing logs. You can configure this setting on Pro 8400S/8410S/8420S only. Specifying the setting using the control panel 1.
  • Page 512 9. Security 4. Press [Settings for Administrator] [Data Management] [Job Execution Restrictions When Log Limit is Reached]. 5. From the list next to "Job Execution Restrictions When Log Limit is Reached", select [On]. 6. Press [OK]. 7. Press [Home] ( ), and then log out of the machine.
  • Page 513: Specifying Menu Protect

    Managing Devices 3. Click [System] in the [Device Settings] category. 4. On [General Settings], select [Active] of [Job Execution Restrictions When Log Limit is Reached], and then click [OK]. 5. Log out of the machine, and then exit the Web browser. Specifying Menu Protect You can prohibit users except for the machine administrator from changing the settings of the Copier, Printer, and Scanner functions, and from registering and changing the...
  • Page 514: Importing Or Exporting The Device Setting Information

    Management) can import or export the device setting information file. • During other operation, the machine cannot import or export. You can import or export the setting information related to the Copier, Document Server, and Scanner functions on Pro 8400S/8410S/8420S only.
  • Page 515 • Extended Feature Settings • Address Book • Program (Printer function) • Settings that can be specified via telnet • RICOH @Remote-related data • Counters • Settings that can only be specified via Web Image Monitor or Web Service (for example, Bonjour setting)
  • Page 516 9. Security When custom-privileges administrators are registered, you can log in to the machine as a custom-privileges administrator with the Data Management privilege as well. page 378 "Logging in to the Machine as a Custom-Privileges Administrator" 2. On the Home screen, press [Settings]. 3.
  • Page 517 Managing Devices • Device Unique Information: Select whether to include the IP address, host name, and other items in the device setting information file from the list. • Encryption Key: To disable import without entering the encryption key, press [Change], enter the encryption key, and then press [OK]. 7.
  • Page 518 9. Security 4. Insert a USB flash memory device into the media slot on the side of the control panel. 5. Press [Settings for Administrator] [Data Management] [Device Setting Information: Import (Memory Storage Device)]. 6. Specify the export conditions. 1. Press [Select File] next to "Device Setting Information File", and then select the file(s) to import.
  • Page 519 Managing Devices Importing a Device Setting Information from the Server You can create a central management instruction file to import the device information stored on a server into the machine automatically. • Use the Web server or device management server to import the device setting information.
  • Page 520 9. Security 2. Create a central management instruction file following the instructions below and store it on a Web server. • Section Type the section number for each device setting information file in the form of [file 1], [file 2], [file 3] and so on. The maximum number of sections are eight. If the number of sections exceeds eight, the ninth and succeeding sections are ignored.
  • Page 521 Managing Devices Name Value kind Type "exportFile". "logoImgFile" cannot be used on this machine. type Type "forSameModel". "forAllModels" is for device management servers. doSetup Type "yes" to import the corresponding device setting information file; type "no" not to import the corresponding device setting information file.
  • Page 522 9. Security 6. Press [Settings for Administrator] [Data Management] [Device Setting Information: Import Setting (Server)]. 7. From the list next to "Import File From", select [Web Server]. 8. Specify the information necessary for import and the import conditions. • URL: Enter the URL of the Web server. •...
  • Page 523: Sharing The Printer On Print Server

    Managing Devices fails to import a device setting information file, it proceeds to the next device setting information file. • If importing fails, this is recorded in the access log. Sharing the Printer on Print Server You can print from another computer on the network using the port on a print server. The machine does not need to be connected to the network when printing.
  • Page 524 9. Security 4. Display the [Printers & scanners] dialog box. 1. Right-click [Start], and then click [System]. 2. Click [Bluetooth & devices] [Printers & scanners]. 5. Click the machine's driver, and then [Printer properties]. 6. Select the [Share this Printer] check box on the [Sharing] tab. 7.
  • Page 525: Preventing Information Leaks

    Restricts the method to specify destinations with the Scanner function to avoid sending data to an unintended address. You can use this function on Pro 8400S/8410S/8420S only. page 524 "Preventing Information Leaks by Sending Data to a Wrong Destination" Restricting use of the media slot Disables the USB port on the side of the control panel to store scanned data and avoid data leaks.
  • Page 526: Preventing Information Leaks By Sending Data To A Wrong Destination

    You can restrict the method to specify destinations with the Scanner function to avoid sending data to an unintended address. You can use the Scanner function on Pro 8400S/8410S/8420S only. Restricting manual entry of destinations (Restrict Use of Destinations) • Select the destination to send data and prevent incorrect entry.
  • Page 527 Preventing Information Leaks Restricting new registration of destinations in the Address Book (Restrict Adding of User Destinations) • If a wrong destination is registered, you may send data to an unintended destination repeatedly. Disable registering or editing destinations in the address book to avoid sending data repeatedly to a wrong destination.
  • Page 528: Preventing Information Leaks From The Media Slot

    You can disable only the scanning feature or disable both the scanning and printing features. You can use the Scanner function on Pro 8400S/8410S/8420S only. 1. Log in to the machine as the machine administrator on the control panel.
  • Page 529: Preventing Data Leaks From Printed Sheets

    Preventing Information Leaks 2. On the Home screen, press [Settings]. 3. On the Settings screen, press [System Settings]. 4. Press [Machine] [External Device] [Allow Media Slots Use]. 5. For each condition, select whether to prohibit from the list. • Store to Memory Storage Device: Select [Prohibit] to disable storing documents in memory storage devices.
  • Page 530 9. Security You can use the Copier, Document Server, and Scanner functions on Pro 8400S/8410S/8420S only. Adding the name of the user printing the job on printed sheets (Compulsory Security Stamp) Always adding a printed name can promote user awareness of file management. Warning unauthorized copying (Unauthorized Copy Prevention/Data Security for Copying) You can add specified text to documents copied or printed in the machine.
  • Page 531 Preventing Information Leaks 1. Log in to the machine as the machine administrator on the control panel. page 366 "Logging in to the Machine as the Administrator" When custom-privileges administrators are registered, you can log in to the machine as a custom-privileges administrator with the Security Pattern/Stamp privilege as well.
  • Page 532 9. Security • Machine ID: Prints the serial number of the machine. You can view the serial number by pressing [Settings] [Inquiry]. • IP Address: Prints the IP address of the machine. • Stamp Position: Select the stamp position. • Adjust Stamp Position: Enter a value or adjust the position by pressing the arrow button.
  • Page 533 Preventing Information Leaks font, point size, print location, and angle for the selected text string, as well as whether to repeat the stamp. 6. Specify Unauthorized Copy Prevention. Basic settings of [Unauthorized Copy Prevention Printing: Copier] / [Unauthorized Copy Prevention Printing: Document Server] •...
  • Page 534 9. Security • Unauthorized Copy Prevention of Patterns Effect: Specify a combination of text and a pattern. • Mask Type for Pattern: Select from among 11 types. • Pattern Density: Select one of 5 levels of gradation. Basic settings of [Unauthorized Copy Prevention Printing: Printer] •...
  • Page 535 Preventing Information Leaks • Mask Type for Pattern: Select from among 11 types. • Pattern Density: Select one of 5 levels of gradation. • Text Selection: Select a text string for Text Selection from among the standard text strings such as User Name, Date & Time, custom text, or "Do not copy".
  • Page 536: Configuring The Default Access Privilege For Documents Saved In Document Server

    You can configure the access privilege set automatically to the documents when saved in the document server. You can use the Document Server function on Pro 8400S/8410S/8420S only. 1. Log in to the machine as the machine administrator on the control panel.
  • Page 537: Controlling Access To Untrusted Websites From The Control Panel

    Preventing Information Leaks 3. On the Settings screen, press [System Settings]. 4. Press [Settings for Administrator] [File Management] [Default Privilege for Stored File]. 5. Select the access privilege to set from [Read-only], [Edit], [Edit/Delete], or [Full Control]. 6. Press [OK]. 7.
  • Page 538: Encrypting Data To Prevent Data Leaks Caused By A Stolen Or Disposed Machine

    You can import or export the setting information related to the Copier, Document Server, and Scanner functions on Pro 8400S/8410S/8420S only. Encrypting data on the internal storage Encryption of the internal storage is an effective measure against data leaks. Be sure to keep the encryption key secure to use for decryption.
  • Page 539 Preventing Information Leaks Overwriting data to prevent restoration You can delete data that you do not want to be restored. The Auto Erase Memory function deletes the data temporarily stored on the machine for copying or printing, and the Erase All Memory function deletes all data and initializes the internal storage of the machine.
  • Page 540 9. Security • If the encryption key update was not completed, the created encryption key will not be valid. • After completing this procedure on the machine's control panel, turn off the main power and restart the machine to enable the new settings by turning it back on.
  • Page 541 Preventing Information Leaks 3. On the Settings screen, press [System Settings]. 4. Press [Settings for Administrator] [File Management] [Machine Data Encryption Settings]. 5. Press [Encrypt]. • If the data has been encrypted, you can decrypt the data, update the encryption Key, or back up the data.
  • Page 542 9. Security Program/log of the Embedded Software Architecture application, Address Book, registered fonts, job logs, access logs, thumbnail images of stored documents, sent/received e-mail, documents transferred to the document management server, files received by Mail to Print, spooled jobs • Data that are initialized Stored documents (documents in the Document Server, documents related to Locked Print/Sample Print/Stored Print/Hold Print), registered data (stamps/forms)
  • Page 543 Preventing Information Leaks • When the Auto Erase Memory Setting function is set to [On], temporary data that remained on the internal storage while the Auto Erase Memory Setting function was set to [Off] might not be overwritten. • If the main power switch is turned off before the Auto Erase Memory process is completed, overwriting will stop and data will be left on the internal storage.
  • Page 544 9. Security 4. Press [Settings for Administrator] [Data Management] [Auto Erase Memory Setting]. 5. From the list next to "Auto Erase Memory Setting", select [On], and then select an erase method. The default erase method is [Random Numbers], and the default number of overwrites is [3].
  • Page 545 Preventing Information Leaks • The Data Overwrite icon will be "Clear" when there is a Sample Print/Locked Print/Hold Print/Stored Print job. There is data to be This icon lights up when there is data to be overwritten, and overwritten. flashes during overwriting. Overwriting starts automatically once the job is completed.
  • Page 546 9. Security Initializing the Machine with the Erase All Memory Function Overwrite and erase all data stored on the internal storage when you relocate or dispose of the machine. The device settings stored on the machine's memory are initialized. For details about using the machine after executing Erase All Memory, contact your service representative.
  • Page 547 Preventing Information Leaks 3. On the Settings screen, press [System Settings]. 4. Press [Settings for Administrator] [Data Management] [Erase All Memory]. 5. From the list next to "Erase Method", select an erase method. The default erase method is [Random Numbers], and the default number of overwrites is [3].
  • Page 548 9. Security 6. Press [Erase]. 7. Press [Yes]. 8. When the Erase All Memory process is completed, press [Exit], and then turn off the main power of the machine. • If the main power of the machine is turned off before the Auto Erase Memory process is completed, overwriting will start over when the main power is turned back on.
  • Page 549: Restricting Operations Of The Customer Engineer Without The Supervision Of The Machine Administrator

    Preventing Information Leaks 3. On the Settings screen, press [System Settings]. 4. Press [Settings for Administrator] [SSD Authentication Code]. 5. Enter the authentication code, and then press [OK]. 6. Press [OK]. 7. Press [Home] ( ), and then log out of the machine. Restricting Operations of the Customer Engineer without the Supervision of the Machine Administrator You can restrict the customer engineer's access to the service mode when performing...
  • Page 550 9. Security 3. On the Settings screen, press [System Settings]. 4. Press [Settings for Administrator] [Security] [Service Mode Lock]. 5. From the list next to "Service Mode Lock", select [On]. 6. Press [OK]. 7. Press [Home] ( ), and then log out of the machine.
  • Page 551: 10. Specifications

    10. Specifications Paper and Original Specifications Recommended Paper Sizes and Types The recommended paper sizes and types for each tray are as described below. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur.
  • Page 552 10. Specifications Tray 1 (A3/11 × 17 tray unit) Paper type and weight Paper size Paper capaci 1,000 52.3–256.0 g/m (14.0 sheets lb. Bond–141.0 lb. Index) Paper Weight 1–Paper 11 × 17 Weight 6 1,000 52.3–256.0 g/m (14.0 sheets lb. Bond–141.0 lb. Index) A4, B4 JIS , 11 ×...
  • Page 553 Paper and Original Specifications Paper type and weight Paper size Paper capaci × 14 , 8 × 10 , 11 × 15 , 11 × 14 , 10 × , 10 × 14 , 13 × 18 , 12 × 18 , SRA4, 226 ×...
  • Page 554 10. Specifications Paper type and weight Paper size Paper capaci Label Paper A4 , 8 × 11 52.3–216.0 g/m (14.0 lb. Bond–79.9 lb. Cover) Paper Weight 1–Paper Weight 5 Transparency A4 , 8 × 11 Tab Stock A4 , 8 ×...
  • Page 555 Paper and Original Specifications Paper type and weight Paper size Paper capaci Transparency A4 , 8 × 11 *1 To load paper any of the sizes specified above, contact your service representative. *2 Do not stack paper over the limit mark. The maximum number of sheets you can set at once depends on the paper's thickness and condition.
  • Page 556 10. Specifications Paper type and weight Paper size Paper capaci , A5 , A6 , B5 JIS , B6 JIS × × 13 × 14 × 13 , 8 × 10 × 10 , 8K , 16K, 11 × 15 , 11 ×...
  • Page 557 Paper and Original Specifications Paper type and weight Paper size Paper capaci , B5 JIS , B6 JIS × 14 × × 11 × 14 × 13 , 8 × 10 × 10 × 8 , 8K , 16K, 11 × 15 , 11 ×...
  • Page 558 10. Specifications Paper type and weight Paper size Paper capaci Envelope sheets 163.1–216.0 g/m (60.1 Vertical: 100.0–330.2 mm lb. Cover–79.9 lb. Horizontal: 139.7–487.7 mm Cover) Paper Weight 5–Paper Vertical: 3.94–13.00 inches Weight 6 Horizontal: 5.50–19.20 inches *1 The postcard side fences are required to load paper that is between 100.0 and 139.2 mm (3.94 and 5.49 inches).
  • Page 559 Paper and Original Specifications Paper type and weight Paper size Paper capaci , B5 JIS , B6 JIS × 14 × × 11 × 14 × 13 , 8 × 10 × 10 × 8 , 8K , 16K, 11 × 15 , 11 ×...
  • Page 560 10. Specifications Paper type and weight Paper size Paper capaci Coated: Glossy Select the paper size using the Tray Paper Settings – menu: Coated: Matte 40.0–300.0 g/m (10.7 , B5 JIS , B6 JIS × 14 × lb. Bond–165.0 lb. Index) ×...
  • Page 561 Paper and Original Specifications Paper type and weight Paper size Paper capaci 52.3–300.0 g/m (14.0 lb. Bond–165.0 lb. Index) Paper Weight 1–Paper Weight 7 Label Paper A4, 8 × 11 52.3–300.0 g/m (14.0 lb. Bond–165.0 lb. Index) Paper Weight 1–Paper Weight 7 Envelope sheets...
  • Page 562 10. Specifications Two-Tray Wide LCT (Tray T1 to T6)*11 Paper type and weight Paper size Paper capaci Paper sizes that can be detected automatically: 2,400 40.0–360.0 g/m (10.7 sheets lb. Bond–198.9 lb. Index) , A4, A5, B4 JIS , 11 × 17 ×...
  • Page 563 Paper and Original Specifications Paper type and weight Paper size Paper capaci Custom size: 2,400 40.0–360.0 g/m (10.7 sheets lb. Bond–198.9 lb. Index) Vertical: 100.0–330.2 mm Paper Weight 0 –Paper Horizontal: 139.7–487.7 mm Weight 8 Vertical: 3.94–13.00 inches Horizontal: 5.50–19.20 inches Paper sizes that can be detected automatically: –...
  • Page 564 10. Specifications Paper type and weight Paper size Paper capaci 10 × 15 , 10 × 14 , 13 × 19 , 12 × 19 × 18 , 13 × 18 , SRA4 , 226 × 310 mm, 310 × 432 mm ×...
  • Page 565 Paper and Original Specifications Paper type and weight Paper size Paper capaci Paper sizes that can be detected automatically: *8*10 – Carbonless Paper 40.0–360.0 g/m (10.7 lb. Bond –198.9 lb. , A4, A5, B4 JIS , 11 × 17 × 14 Index) ×...
  • Page 566 10. Specifications Paper type and weight Paper size Paper capaci Horizontal: 139.7–487.7 mm 40.0–360.0 g/m (10.7 lb. Bond –198.9 lb. Index) Vertical: 3.94–13.00 inches Paper Weight 0 –Paper Horizontal: 5.50–19.20 inches Weight 8 Perforated paper – *1 When a paper jam occurs while printing is performed on paper of Paper Weight 0, pull out the drawer unit check that there is no paper left inside the upper part of the machine, and then remove the paper.
  • Page 567 Paper and Original Specifications Banner Sheet Tray of Two-Tray Wide LCT (Tray T1, T3, and T5)*3 Paper type and weight Paper size Paper capaci Select the paper size using the Tray Paper Settings 52.3–360.0 g/m (14.0 menu: sheets lb. Bond–198.9 lb. Cover) , 11 ×...
  • Page 568 10. Specifications Paper type and weight Paper size Paper capaci 52.3–360.0 g/m (14.0 , 11 × 17 , 12 × 18 , 13 × 19 , 12 × lb. Bond–198.9 lb. , 12 × 18 , 13 × 18 , 310 × Cover) 432mm , A retsu 4 sai...
  • Page 569 Paper and Original Specifications Paper type and weight Paper size Paper capaci Paper Weight 1–Paper B5 JIS , B6 JIS × 14 × 13 Weight 5 × 11 × 14 × 13 , 8 × 10 × × 8 , 16K, 11 × 15 , 11 ×...
  • Page 570 10. Specifications Paper type and weight Paper size Paper capaci 52.3–216.0 g/m (14.0 lb. Bond–79.9 lb. Cover) Paper Weight 1–Paper Weight 5 Envelope sheets 163.1–216.0 g/m (60.1 Vertical: 100.0–330.2 mm lb. Cover–79.9 lb. Horizontal: 139.7–487.7 mm Cover) Paper Weight 5 Vertical: 3.94–13.00 inches Horizontal: 5.50–19.20 inches *1 Select the paper size.
  • Page 571 Paper and Original Specifications Interposer Paper type and weight Paper size Paper capaci Paper sizes that can be detected automatically: 52.3–300.0 g/m (14.0 sheets lb. Bond–165.0 lb. × 2 Index) , A4, A5, B4 JIS , B5 JIS , 11 × 17 ×...
  • Page 572 10. Specifications Paper type and weight Paper size Paper capaci Vertical: 5.50–13.00 inches Horizontal: 5.50–19.20 inches Coated: Glossy Paper sizes that can be detected automatically: Coated: Matte 105.1–300.0 g/m (28.1 A3, A4, A5, B4 JIS , B5 JIS , 11 × 17 ×...
  • Page 573 Paper and Original Specifications Paper type and weight Paper size Paper capaci Paper Weight 4–Paper Vertical: 5.50–13.00 inches Weight 7 Horizontal: 5.50–19.20 inches Translucent Paper , A4, B5 JIS Transparency A4, 8 × 11 Tab Stock A4, 8 × 11, 11 × 17 52.3–300.0 g/m (14.0 lb.
  • Page 574 10. Specifications Paper type and weight Paper size Paper capaci Select the paper size using the Tray Paper Settings 90.0–300.0 g/m (24 lb. menu: sheets Bond–165 lb. Index) (max. Paper Weight 3–Paper paper Weight 7 B4 JIS , 11 × 17 , 8K , 12 ×...
  • Page 575 Paper and Original Specifications Paper type and weight Paper size Paper capaci , B4 JIS , 8K , 12 × 18 , 11 × 15 , 13 × , 12 × 19 , 12 × 18 , 13 × 18 ,SRA3 , 310 ×...
  • Page 576 10. Specifications Paper Type Note Setting coated If you want to use glossy paper, select [Coated: Glossy] for paper [Paper Type]. If you want to use matted paper (including silk, dull, and satin paper), select [Coated: Matte] for [Paper Type]. If you want to use high-gloss paper, select [Coated: High Gloss] for [Paper Type].
  • Page 577 Paper and Original Specifications Paper Metric Bond paper Cover paper Index paper Thickness Paper Weight 2 66.0–80.9 18.0–21.9 lb. 24.1–29.9 lb. 36.1–44.9 lb. Bond Cover Index Paper Weight 3 81.0–100.9 22.0–27.0 lb. 30.0–37.0 lb. 45.0–55.9 lb. Bond Cover Index Paper Weight 4 101.0–127.4 27.1–34.0 lb.
  • Page 578 10. Specifications • Window envelopes • Certain types of OHP transparencies for color printing Do not copy or print onto sides that are already printed. Paper causing paper jam Do not use the following kinds of paper. It may cause a paper jam. •...
  • Page 579: Saving Printouts

    Paper and Original Specifications • Store on a flat surface. • Do not store paper vertically. • Once opened, store paper in a plastic bag. • Keep paper tightly sealed in a bag made of anti-humidity material even if the package of paper has not been opened yet.
  • Page 580: Envelope Orientation And Recommended Status

    10. Specifications Direction of paper grain Paper heavier than 64.0 Paper 64.0 g/m (17.1 lb. Bond) or less (17.1 lb. Bond) • Select [Paper Weight 5], [Paper Weight 6], [Paper Weight 7], or [Paper Weight 8] as the paper thickness for the tray in [Tray Paper Settings]. •...
  • Page 581 Paper and Original Specifications that the amount of curling is less than 5 mm for paper whose paper weight is 52.3- 299.9g/m or less than 3 mm for paper whose weight is 300-400g/m • When loading envelopes, make sure the stack height does not exceed the limit mark of the paper tray.
  • Page 582 10. Specifications • The printing result may not be adequate or output envelopes may become wrinkled depending on the printing environment even when using the recommended envelopes. Using the Copy Function page 101 "Copying onto Envelopes" Orientation of envelopes Exposure glass Three-tray wide LCT or Two-tray wide LCT or Multi bypass tray (Tray...
  • Page 583 Paper and Original Specifications Types of envelopes Three-tray wide LCT or Two-tray wide LCT or Multi bypass tray (Tray A) Side-opening envelopes • Flaps: open • Side to be printed: face up When loading envelopes, select "Envelope" as the paper types using both [Tray Paper Settings] and printer driver and specify the thickness of envelopes.
  • Page 584: Loading Orientation-Fixed Paper Or Two-Sided Paper

    10. Specifications Loading Orientation-fixed Paper or Two-sided Paper To print onto letterhead paper or business letter paper on which logos or patterns are printed, confirm how to set the paper or the settings of this machine so that the original is printed onto the orientation-fixed (top to bottom) or two-sided paper correctly.
  • Page 585 Paper and Original Specifications Copy side Tray 1 Trays 2–3 Three-tray wide LCT Tray 1 (A3/11 × 17 tray unit) or Two-tray wide LCT or Multi bypass tray (Tray A) Two-sided Printing onto Letterhead Paper Using the Printer Driver Specify the settings of this machine as described below. •...
  • Page 586: Recommended Original Size And Weight

    10. Specifications Print side Tray 1 Trays 2–3 Three-tray wide LCT or Two-tray wide LCT or Multi bypass tray (Tray A) Two-sided • When you specify [Letterhead Setting] to [On (Always)], you can print onto letterhead paper without specifying the paper type in the printer driver’s settings to [Letterhead].
  • Page 587 Paper and Original Specifications Original Original size Original weight location A6 or smaller: 64-220 (Approx. 16 lb. Bond-80 lb. Cover) Mixed , A4, A5 , B4 JIS , B5 JIS , 11 52–81 g/m (Approx. Sizes × 17 × 11, 8×13 14–20 lb.
  • Page 588: Sizes Detectable With Auto Paper Select

    10. Specifications • An original whose size is within the range of the maximum original scan area can be placed. page 590 "Specifications for the Main Unit" • On all sides of the original, there is a missing image area. Even if you place originals on the exposure glass or in the ADF correctly, the missing image area on all four sides of the original might not be copied.
  • Page 589 Paper and Original Specifications *6 Default is 11 × 17 . If you want to switch the detectable size from 11 × 17 , contact your service representative. *7 Default is 8 × 11. If you want to switch the detectable size from 8 ×...
  • Page 590 10. Specifications • If the original type is one of the following, the machine may not be able to detect the paper size automatically. Select the paper size manually. • Dark originals with a lot of text and drawings • Originals that partially contain a solid image •...
  • Page 591: Machine And Options Specifications

    Machine and Options Specifications Machine and Options Specifications Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to.
  • Page 592: List Of Specifications For Standard Functions

    × 11 , delivered face down, feeding from tray 1) The first copy/print time may differ depending on the conditions and environment of the machine. Copy/print speed (per • Pro 8400S: 96 sheets/minute (A4 , 8 × 11 ) minute) • Pro 8410S: 111 sheets/minute (A4 , 8 ×...
  • Page 593 Machine and Options Specifications Item Specifications (mainly North America) 11×17 • Exposure Glass Original scanning area* Vertical: Up to 297 mm (11.7 inches) Horizontal: Up to 432 mm (17.1 inches) • ADF Vertical: 51 to 297 mm (2.1 to 11.7 inches) Horizontal •...
  • Page 594 10. Specifications Item Specifications , A4, A5, A6 , B4 JIS , B5 JIS, 11 × 17 × 14 × 13 × 11, 8 × 14 × 13 , 8 × 13 , 8 × 10 × 10 × 8 , 8K 16K, 12 ×...
  • Page 595 Duplex Standard Power requirements (mainly Europe and Asia) • Pro 8400S: 220-240 V, 13 A, 50/60 Hz • Pro 8410S/8410: 220-240 V, 15 A, 50/60 Hz • Pro 8420S/8420: 220-240 V, 16 A, 50/60 Hz (mainly North America) • Pro 8400S/8410S/8410: 208-240 V, 15 A, 50/60 Hz...
  • Page 596 10. Specifications Item Specifications Power consumption • Pro 8400S (Main unit only) Ready: 385 W (mainly Europe During printing: 1,710 W and Asia) Maximum: 2,030 W or less • Pro 8410S Ready: 385 W During printing: 1,934 W Maximum: 2,240 W or less •...
  • Page 597 LCT, and Booklet Finisher SR5140. *2 The complete system consists of the main unit, three- tray wide LCT, and Booklet Finisher SR5120. Power consumption • Pro 8400S (Main unit only) Ready: 319 W (mainly North America) During printing: 1,691 W Maximum: 2,030 W or less •...
  • Page 598 *2 The complete system consists of the main unit, three- tray wide LCT, and Booklet Finisher SR5120. Dimensions Pro 8400S/8410S/8420S (W × D × H up to the surface of the ADF exposure glass) *2 1,141 × 900 × 1,020 mm (45.0 × 35.5 × 40.2 inches) Pro 8410/8420 (W ×...
  • Page 599 LCT, and Booklet Finisher SR5120. *3 The complete system consists of the main unit, two-tray wide LCT, interposer, and Booklet Finisher SR5120. Noise emission (Sound • Pro 8400S pressure level: Main unit Stand-by: 55.5 dB (A) only) Copying/Printing: 67.0 dB (A) •...
  • Page 600 10. Specifications Item Specifications Noise emission (Sound • Pro 8400S pressure level: Stand-by: 59.5 dB (A) Complete system) Copying/Printing: 71.0 dB (A) • Pro 8410S Stand-by: 59.5 dB (A) Copying/Printing: 71.0 dB (A) • Pro 8420S Stand-by: 59.5 dB (A) Copying/Printing: 72.0 dB (A)
  • Page 601: Specifications For Printer

    Specifications for the Document Server Item Specifications HDD (Document Server) • Pro 8400S/8410S/8420S: Approx. 150 GB • Pro 8410/8420: Approx. 20 GB Maximum: 15,000 pages (Total number of pages that can be stored with all functions combined.) Copy/A4 original: Approx.15,000 pages Printer/A4/600 dpi, 1 bits: Approx.
  • Page 602 10. Specifications Item Specifications 96 pages/minute(A4 , 8 × 11 , Paper Weight 2, one-side printing) • Pro 8410S/8410: 111 pages/minute(A4 , 8 × 11 , Paper Weight 2, one-side printing) • Pro 8420S/8420: 136 pages/minute(A4 , 8 × 11 , Paper Weight 2, one-side printing) Resolution 200 dpi, 300 dpi, 600 dpi, 1,200 dpi...
  • Page 603 Total number of pages of all documents that can be stored: Up to 15,000 pages *1 Pro 8410/8420 only *2 Pro 8400S/8410S/8420S only • The maximum length for the cable connecting the machine to an Ethernet network is 100 meters.
  • Page 604 10. Specifications Item Specifications 11 × 17 × 14 × 13 × 11, 5 × 8 • ADF (mainly Europe and Asia) , A4, A5, A6 , A7 , B4 JIS , B5 JIS, B6 JIS, B7 JIS, 11 × 17 ×...
  • Page 605 Machine and Options Specifications Item Specifications Basic scanning 600 dpi resolution: Image compression TIFF (MH, MR, MMR, JBIG2) type for black and white (two-value) Image compression JPEG type for gray scale/full color Interface • Standard: Ethernet (10BASE-T/100BASE-TX/1000BASE-T) USB 2.0 (Type A) port (on the control panel) •...
  • Page 606 10. Specifications See Changing Security Permissions for PDF Files, User Guide in English. Scan to Folder Item Specifications Scanning resolution 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi Protocol SMB, FTP • You can use SMB protocol (139/TCP, 137/UDP) or CIFS protocol (445/TCP) for sending folders with SMB.
  • Page 607 Machine and Options Specifications WIA scanner Item Specifications Scanning resolution 100–1,200 dpi (Main scanning × Sub- scanning) Protocol TCP/IP Operating system • Windows 10/11 • Windows Server 2012/2012 R2/2016/2019/2022 (WIA scanner can function under both 32- and 64-bit operating systems.) *1 The maximum resolution depends on the scan size.
  • Page 608: List Of Specifications For External Options

    10. Specifications Item Specifications Number of originals to 220 sheets (80 g/m , Approx. 20 lb. Bond) be set Power requirements Power is supplied from the main unit. Maximum power 90 W or less consumption Dimensions 587 × 520 × 175 mm (23.2 × 20.5 × 6.9 inches) (W ×...
  • Page 609 Machine and Options Specifications Item Specifications When the multi-folding unit FD5030 is attached • With Z-fold: , A4 , B4 JIS , 11 × 17 × 14 × , 8K × 13 • With Half Fold: , B4 JIS , A4 , 12 ×...
  • Page 610 10. Specifications Item Specifications • 100 sheets: A5 , B6 JIS × 10 × 8 × 5 • With Z-fold: 30 sheets • With Half Fold: 50 sheets (When the multi-folding unit FD5030 is attached.) • With Letter Fold-in/out: 75 sheets (When the multi- folding unit FD5030 is attached.) •...
  • Page 611 Machine and Options Specifications Item Specifications , 11 × 17 • With Letter Fold-in: , 11 × 17 , custom size (Paper length 432–700 mm (17–27.6 inches)) Paper weight for the • Fold not applied: Finisher Shift Tray 2 52.3–360.0 g/m (14–198 lb.
  • Page 612 10. Specifications Item Specifications • With Letter Fold-in/out: 75 sheets (When the multi- folding unit FD5030 is attached.) • With output banner sheet tray 200 sheets Paper sizes that can be , A4, A5, B4 JIS , B5 JIS, 11 × 17 ×...
  • Page 613 Machine and Options Specifications Item Specifications • 11 × 17 × 11 • 8K /16K Staple paper weight • Without Z-fold: 63.1–80.0 g/m (17–21 lb. Bond)) You can use up to two sheets of paper weighing between 80.1 g/m (21 lb. Bond) and 200.0 g/m lb.
  • Page 614 10. Specifications Item Specifications • 8 Z-folded sheets and 0 to 20 unfolded sheets • 7 Z-folded sheets and 0 to 30 unfolded sheets • 6 Z-folded sheets and 0 to 40 unfolded sheets • 5 Z-folded sheets and 0 to 50 unfolded sheets •...
  • Page 615 Machine and Options Specifications Item Specifications Maximum power 150 W or less (A separate power source is required.) consumption Dimensions (W × D × H) • Without output banner sheet tray 1,113 × 730 × 1,415 mm (43.9 × 28.8 × 55.8 inches) •...
  • Page 616 10. Specifications Item Specifications When the multi-folding unit FD5020 is attached • With Z-fold: , A4 , B4 JIS , 11 × 17 × 14 × , 8K , 12 × 18 × 13 When the multi-folding unit FD5030 is attached •...
  • Page 617 Machine and Options Specifications Item Specifications • 1,000 sheets: A4 , B5 JIS , 8 × 11 , 8 × 13 × 14 × 13 , 8 × 10 × , 8K , 16K, 11 × 15 , 11 × 14 , 10 ×...
  • Page 618 10. Specifications Item Specifications • With Half Fold: , B4 JIS , A4 , 12 × 18 , 11 × 17 × 14 × 11 , 8K , 13 × 19 , 13 × 19 , 12 × , 12 ×...
  • Page 619 Machine and Options Specifications Item Specifications • 500 sheets: A5 , 5 × 8 × 5 • 100 sheets: A5 , A6 , B6 JIS × 10 × 8 • With Z-fold: 30 sheets • With Half Fold: 50 sheets (When the multi-folding unit FD5030 is attached.) •...
  • Page 620 , custom size Paper weight for the 52.3–360.0 g/m (14 lb. Bond–198 lb. Index) Finisher Booklet Tray Only paper of the brand that is recommended by RICOH is supported for paper of 52.3–63.0g/m (14–17 lb.) and 256.1–360.0g/m (68–96 lb.). Staple paper size •...
  • Page 621 Machine and Options Specifications Item Specifications • For paper between 105.1 g/m (28 lb. Bond) and 200.0 g/m (74 lb. Cover), the staple capacity is one-third that of 80.0 g/m (21 lb. Bond) paper. • With Z-fold: 64.0–105.0 g/m (17–28 lb. Bond) Staple capacity (80 •...
  • Page 622 10. Specifications Item Specifications • 10–19 sheets: 200–105 sets (A4 , B5 JIS , 8 × 11 ) • 2–9 sheets: 150 sets (A4 , B5 JIS , 8 × 11 ) • 10–100 sheets: 150–15 sets (A4 , B5 JIS ×...
  • Page 623 Machine and Options Specifications Item Specifications Paper weighing between 80.1 and 105.0 g/m : 15 sheets Paper weighing between 105.1 and 163.0 g/m : 10 sheets Paper weighing between 163.1 and 256.0 g/m : 5 sheets Paper weighing between 256.1 and 360.0 g/m : 3 sheets (When using designated paper) * The maximum weight of paper that can be cut with the...
  • Page 624 10. Specifications Item Specifications × 14 × 13 , 8 × 13 × 10 , 8K , 16K , 12 × 18 , 11 × 15 11 × 14 , 10 × 15 , 10 × 14 , 13 × 19 , 13 ×...
  • Page 625 Machine and Options Specifications Item Specifications On both the upper and lower trays: 162.2 kg (357.6 lb.) or less Specifications for Finisher SR5130 Item Specifications Paper size for the , A4, A5, A6 , B4 JIS , B5 JIS, B6 JIS , 11 ×...
  • Page 626 10. Specifications Item Specifications × 13 , F4a × 5 , A retsu 4 sai retsu 8 sai , Shiroku 8 sai , custom size Paper weight for the 52.3–300.0 g/m (14.0 lb. Bond–165.0 lb. Index) Finisher Shift Tray Paper sizes that can be , A4, A5, B4 JIS , B5 JIS, 11 ×...
  • Page 627 Machine and Options Specifications Item Specifications You can use a sheet of paper weighing between 105.1 g/m (28.1 lb. Bond) and 256.0 g/m (141.0 lb. Index) per set as a slip sheet. Staple capacity (80 Without Z-fold and Mixed Sizes: , 20 lb.
  • Page 628 10. Specifications Specifications for Booklet Finisher SR5140 Item Specifications Paper size for the , A4, A5, A6 , B4 JIS , B5 JIS, B6 JIS , 11 × 17 Finisher Upper Tray × 14 × 13 × 11, 8 × 14 ×...
  • Page 629 Machine and Options Specifications Item Specifications Stack capacity for the • 3,000 sheets: A4 , 8 × 11 Finisher Shift Tray (80 • 1,500 sheets: A3 , A4 , B4 JIS , B5 JIS, 11 × 17 , 20 lb. Bond) ×...
  • Page 630 10. Specifications Item Specifications • 2–9 sheets: 100 sets (A3 , A4 , B4 JIS , B5 JIS 11 × 17 × 14 × 13 × 11 × × 13 , 8 × 13 × 10 , 8K , 16K, 11 ×...
  • Page 631 Machine and Options Specifications Item Specifications Half fold paper size , A4 , B4 JIS , B5 JIS , 11 × 17 × 14 × 11 × 14 × 13 , 12 × 18 , 11 × 15 , 11 × 14 , 10 ×...
  • Page 632 10. Specifications Punch unit type Paper size Paper weight 4 holes type: 4 : A3, A4, A5, B4 JIS, B5 JIS, B6 JIS, 11 × 17, 52.3–256.0 holes × 14, 8 × 13, 8 × 11, 8 × 14, 8 ×...
  • Page 633 Machine and Options Specifications Punch unit type Paper size Paper weight 2 & 4 holes : A4, B5 JIS, 8 × 11, 7 × 10 , 16K, custom type: 4 holes size 4 holes type: 4 : A3, A4, A5, B4 JIS, B5 JIS, B6 JIS, 11 × 17, 52.3–300.0 holes ×...
  • Page 634 10. Specifications Item Specifications Weight 60 kg (132.3 lb.) Specifications for Multi-Folding Unit FD5020 Item Specifications Types of folds Half Fold, Letter Fold-out, Letter Fold-in, Double Parallel Fold, Gate Fold, and Z-fold Paper size • With Z-fold: , A4 , B4 JIS , 11 ×...
  • Page 635 Machine and Options Specifications Item Specifications , A4 , B4 JIS , B5 JIS , 11 × 17 × 14 × 11 , 8K 12 × 18 × 13 , F4a • Letter Fold-out: , B4 JIS , B5 JIS ×...
  • Page 636 10. Specifications Item Specifications • Delivered to the tray of Finisher SR5110 or Booklet Finisher SR5120 , A4 , B4 JIS , 11 × 17 × 14 × 11 , 8K × 13 • With Half Fold: • Delivered to the tray of the folding unit A4 , B5 ×...
  • Page 637 Machine and Options Specifications Item Specifications Power requirements (A separate power source is required.) Maximum power 60 W or less consumption Dimensions (W × D × H) 209 × 730 ×1,000 mm (8.2 × 28.8 × 39.4 inches) (Except protruding parts) Weight 45 kg (99.3 lb.) or less Specifications for Large Capacity Tray (LCT)
  • Page 638 10. Specifications Item Specifications Weight 185 kg (407.9 lb.) or less Specifications for Two-Tray Wide Large Capacity Tray Item Specifications Page size page 549 "Recommended Paper Sizes and Types" Paper capacity (80 page 549 "Recommended Paper Sizes and Types" , 20 lb. Bond) Paper weight page 549 "Recommended Paper Sizes and Types"...
  • Page 639 Machine and Options Specifications Specifications for Multi Bypass Tray (Tray A) Item Specifications Page size page 549 "Recommended Paper Sizes and Types" Paper capacity (80 page 549 "Recommended Paper Sizes and Types" , 20 lb. Bond) Paper weight page 549 "Recommended Paper Sizes and Types" Power requirements Power is supplied from the main unit.
  • Page 640 10. Specifications Item Specifications 500 sheets: A3 , B4 , A5 , 11 × 17 × 14 , 12 × 100 sheets: A5 , B6 , A6 × 8 Paper sizes that can be , A4, A5, A6 , B4 , B5, 11 ×...
  • Page 641 Machine and Options Specifications Specifications for Decurler Unit Item Specifications Paper size , A4, A5, A6 , B4 JIS , B5 JIS, B6 JIS , 11 × 17 × 14 × 13 × 11, 8 × 14 × 13 , 8 × 13 8 ×...
  • Page 642 10. Specifications Item Specifications Paper weight 40.0–360.0 g/m (10.7 lb. Bond–198.0 lb. Index) Power requirements • (mainly Europe) 220–240 V, 50/60 Hz, 1A • (mainly North America) 100–120 V, 50/60 Hz, 3 A (A separate power source is required.) Maximum power 200 W or less consumption Dimensions...
  • Page 643 Machine and Options Specifications Item Specifications (A separate power source is required.) Maximum power Maximum 250 W consumption Dimensions 1,115 × 591 × 555 mm (43.9 × 23.3 × 21.9 inches) (W × D × H) Weight 75 kg (165.4 lb.) or less Specifications for High Capacity Stacker Item Specifications...
  • Page 644 10. Specifications Item Specifications 10 × 14 , 13 × 19 , 13 × 19 , 12 × 19 , 12 × 18 ,13 × 18 SRA3 , SRA4, 226 × 310 mm, 310 × 432 mm × , F4a , A retsu 4 sai , B retsu 8 sai , Shiroku 8...
  • Page 645 Machine and Options Specifications Specifications for Perfect Binder Item Specifications Paper size (cover) For details, see page 549 "Recommended Paper Sizes and Types". Paper size A4 , B5 JIS , 8 × 11 , 7 × 10 , 16K , SRA4 Custom size: •...
  • Page 646 10. Specifications Item Specifications 80-sheet book blocks: 8 sets 100-sheet book blocks: 7 sets 200-sheet book blocks: 4 sets Power requirements • (mainly Europe) 220–240 V, 3 A, 50/60 Hz • (mainly North America) 208 V, 3 A, 50/60 Hz Power consumption 623 W or less (A separate power source is required.) Dimensions...
  • Page 647: List Of Specifications For Internal Options

    Machine and Options Specifications Item Specifications Weight 40 kg (88.3 lb.) or less List of Specifications for Internal Options Specifications for Wireless LAN Board • Note that the available channels (frequency ranges) and locations to use the wireless LAN are subject to the regulations of the country or region where the printer is used.
  • Page 648: The Setting Values Of The Transmission Function

    10. Specifications Item Specifications • 5510–5670 MHz (102, 110, 118, 126, and 134 channels) • 5755–5795 MHz (151 and 159 channels) IEEE 802.11ac (VHT80) • 5210–5290 MHz (42 and 58 channels) • 5530–5610 MHz (106 and 122 channels) • 5775 MHz (155 channel) Transmission •...
  • Page 649 Machine and Options Specifications Item Value Remarks Maximum • When selecting an e-mail You cannot select an e-mail number of message from those message from those registered in characters registered in [Register/Change/Delete Email entered in an [Register/Change/Delete Message] and enter the value e-mail Email Message]: 396 manually at the same time.
  • Page 650: Broadcast Transmission

    10. Specifications Item Value Remarks Maximum number of characters 64 characters in a user name specified for the SMB protocol Maximum number of characters 64 characters in a password specified for the SMB protocol Maximum number of characters 64 characters in a server name specified for the FTP protocol Maximum number of characters...
  • Page 651: Printable Area And Margin

    Machine and Options Specifications Printable Area and Margin 1. Leading edge: 4.0 ±0.5 mm (0.16 ±0.02 inches) 2. Trailing edge: 4.0±1.5 mm (0.16 ±0.06 inches) 3. Left edge: 2.0±1.5 mm (0.08–0.06 inches) 4. Right edge: 2.0±1.5 mm (0.08–0.06 inches) • The machine does not support edge-to-edge printing. To minimize the margins, specify the maximum printable area with the settings on the printer driver.
  • Page 652: Machine Options

    10. Specifications Machine Options Guide to Functions of the Machine's External Options Pro 8410S/8410/8420S/8420 Pro 8400S...
  • Page 653 Flattens curls from sheets to prevent paper jams. 8. ADF double-feed detection kit Detects a double feeding of the original when it is placed in the ADF. This is an option for Pro 8400S/8410S/8420S. 9. Multi bypass tray (Tray A) Holds up to 500 sheets of paper.
  • Page 654 12. Banner sheet tray of two-tray wide LCT Allows you to load large-sized paper in the two-tray wide LCT. Cannot be attached on Pro 8400S. 13. Multi bypass attachment kit Attaches the multi bypass tray (Tray A) to the two-tray wide LCT.
  • Page 655 Finisher SR5110 or Booklet Finisher SR5120. Cannot be attached on Pro 8400S. 24. Attention light The machine's operation status is indicated by lights. This is optional for Pro 8400S but is attached to other models. See page 17 "Guide to Functions of the Attention Light".
  • Page 656 Allows you to output using Genuine Adobe PostScript 3. • OCR unit Recognizes the scanned originals optically, and creates a PDF with the text data embedded. This is an option for Pro 8400S/8410S/8420S. • IPDS unit Allows you to print using Intelligent Printer Data Stream (IPDS).
  • Page 657: Special Notes When Using External Options

    Machine and Options Specifications Special Notes When Using External Options Precautions for Using the Finisher • The stapler may eject unfolded staples. Be careful not to prick your fingers. • Do not hit the finisher (for instance, do not hit the surface of the finisher repeatedly to arrange stacks of paper neatly).
  • Page 658 10. Specifications Removing Prints from Finisher SR5130/Booklet Finisher SR5140 during Printing 1. Press the [Suspend / Resume] key near the paper outlet port. 1. [Suspend / Resume] key 2. Remove the stack of paper from the finisher shift tray. 3. Press the [Suspend / Resume] key to restart the print. •...
  • Page 659 Machine and Options Specifications If delivered to finisher shift tray 1 1. Press the [Suspend / Resume] key of finisher shift tray 1. 1. [Suspend / Resume] key 2. [Remove Paper] key 2. Press the [Remove Paper] key. 3. After the tray is lowered, remove the delivered paper. 4.
  • Page 660 10. Specifications 1. [Suspend / Resume] key 2. Remove the stack of paper from the finisher shift tray 2. 3. Press the [Suspend / Resume] key to restart the print. When Using the Z-fold Function To use the Z-fold function, you must attach the Z-fold support tray. Finisher SR5110/Booklet Finisher SR5120 •...
  • Page 661 Machine and Options Specifications Multi-folding unit FD5020 1. Lift up and slide the Z-fold support tray for folding unit to the right, and then set it in place. When you have finished using the Z-fold support tray for folding unit, lift it up and slide the tray to the left, and then lower it.
  • Page 662 10. Specifications 1. Z-fold support tray for folding unit 2. Output holding unit for letter fold-out 1. Lift up and slide the Z-fold support tray for folding unit to the right, and then set it in place. 2. Pull out the output holding unit for letter fold-out. When you have finished using the Z-fold support tray for folding unit and the output holding unit for letter fold-out, return each to their previous positions.
  • Page 663 Machine and Options Specifications • Delivering Half Folded paper, or Letter Folded paper thinner than 64g/m (17 lb.) to the finisher. 1. Press the [Suspend / Resume] key on the finisher, and then remove the delivered paper. page 656 "Removing Prints from Finisher SR5110/Booklet Finisher SR5120 during Printing or When in Standby State".
  • Page 664 10. Specifications 2. Pull out the extension tray on the finisher shift tray 1 or 2. 3. Attach the banner support tray by inserting the protrusions on its underside into the holes on the finisher shift tray 1 or 2. 4.
  • Page 665 Machine and Options Specifications • The finisher booklet tray can be folded in two angles. • The approximate number of copies that can be ejected when the finisher booklet tray is not folded is as follows: • When binding 2–5 sheets: 45 copies •...
  • Page 666 10. Specifications 1. Open the finisher front cover. 2. Holding the Rb12 handle, pull out the staple unit. 3. Holding the paper strengthening rib horizontally, insert it into the area as shown. 4. Rotate the paper strengthening rib to a vertical orientation. 5.
  • Page 667: Stacker Control Panel

    Machine and Options Specifications 6. Attach the second paper strengthening rib. Repeat Steps 3 to 5. 7. Set [0637 Staple Tray: Rib Installed Mode to Strengthen Paper] in [Adjustment Settings for Operators] to [On]. When Using the High Capacity Stacker Stacker control panel The high capacity stacker has a control panel that you can use to lower the stacker tray and confirm the status of the high capacity stacker.
  • Page 668: Removing Paper

    10. Specifications Removing paper • Use the stacker cart for transporting paper from the high capacity stacker. Do not use the stacker cart for any other purpose. • Do not attempt to get inside the high capacity stacker. • The paper press might leave a mark on the top of the paper stack. To prevent this, put several sheets of unwanted paper or a protective sheet between the paper press and the paper stack.
  • Page 669 Machine and Options Specifications 3. Carefully pull out the stacker cart. Take care not to let the paper stack topple. 4. Rest the paper press on top of the paper stack. 5. Pull the lever on the paper press toward you. 6.
  • Page 670 10. Specifications 8. Put the stacker cart back inside the high capacity stacker. Be careful to push the stacker cart in straight, not at an angle. 9. Close the stacker front cover. The stacker tray begins elevating automatically and the tray moving indicator begins flashing.
  • Page 671: Functions Requiring Optional Configurations

    Machine and Options Specifications Precautions Taking Booklets from the Trimmer • When taking booklets from the trimmer tray, be sure to wait until each booklet has been completely delivered to the tray. If you touch the booklet while it is still being delivered, the sensor may fail to detect the delivery, causing an error.
  • Page 672 10. Specifications • The options that can be installed differ depending on the models. page 650 "Machine Options" • You can use the copier and scanner functions on Pro 8400S/ 8410S/ 8420S. Copy Function Functions Option Shift Collate One of the following options is required: page 114 "Finishing"...
  • Page 673: Printer Function

    Gate Fold page 114 "Finishing" Fore Edge Cut Booklet Finisher SR5120 and trimmer Perfect Binding Perfect binder *1 This can be used on Pro 8400S. Printer Function Functions Option Shift Collate One of the following options is required: See Sorting Printed •...
  • Page 674: Scanner Function

    IPDS unit IPDS XPS card *1 This can be used on Pro 8400S. *2 This can be used on Pro 8400S/8410S/8420S. *3 This can be used on Pro 8410/8420. *4 If an optional Genuine Adobe PostScript 3 is installed, the built-in standard PostScript 3 cannot be used.
  • Page 675: Function Compatibility

    Machine and Options Specifications Functions Option See Embedding Text Information in Scanned Data, User Guide in English. Interface Functions Option Wireless LAN communication Wireless LAN board See Connecting to a Wireless LAN, User Guide in English. Others Functions Option Registering a custom paper with the Media Identification Media Identification Unit Unit...
  • Page 676 10. Specifications • The scanning speed may become slower when scanning an original with another function while executing printing.
  • Page 677: Legal And Contact Information

    Legal and Contact Information Legal and Contact Information Environmental Regulations ENERGY STAR Program (mainly North America) ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
  • Page 678: Specification

    10. Specifications Specification (mainly Europe and Asia) Pro 8400S Pro 8410S Pro 8420S Pro 8410 Pro 8420 Reduced electrical 182 W 182 W 182 W 182 W 182 W consumption in Low Power mode Time of switch into Low Power mode...
  • Page 679 Legal and Contact Information Pro 8400S Pro 8410S Pro 8420S Pro 8410 Pro 8420 Reduced electrical 0.94 W 0.94 W 0.94 W 0.94 W 0.94 W consumption in Sleep mode Time of switch into Sleep mode minutes minutes minutes minutes...
  • Page 680 For Turkey only AEEE Yönetmeliğine Uygundur. Bu sistem sarf malzemeleri ve yedek parçaları da dahil olmak üzere AEEE Yönetmeliğine Uygundur. Üretici: Ricoh Company, Ltd. 3-6, Nakamagome 1-chome, Ohta-ku, Tokyo 143-8555 Japan +81-3-3777-811(English only/Sadece İngilizce) Note for the Battery and/or Accumulator Symbol (For EU countries only)
  • Page 681: Recycled Paper

    For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it. The machine is designed to allow you to reduce electricity costs by switching to Ready mode after it prints the last page.
  • Page 682: Light Source (Mainly Europe And Asia)

    10. Specifications Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/perchlorate Light Source (mainly Europe and Asia) COMMISSION REGULATION (EU) 2019/2020 The light source of this product is not intended for applications other than image printing.
  • Page 683: Copyright Information About Installed Software

    The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Firefox is registered trademarks of the Mozilla Foundation. Dropbox is a registered trademark or trademark of Dropbox, Inc.
  • Page 684 10. Specifications ® This product includes RSA BSAFE Cryptographic software of EMC Corporation. RSA and BSAFE are registered trademarks or trademarks of EMC Corporation in the United States and other countries. ® The proper name of Edge is Microsoft Edge The proper names of the Windows operating systems are as follows: •...
  • Page 685 Legal and Contact Information ® ® Microsoft Windows Server 2012 R2 Essentials ® ® Microsoft Windows Server 2012 R2 Standard • The product names of Windows Server 2016 are as follows: ® ® Microsoft Windows Server 2016 Standard ® ® Microsoft Windows Server 2016 Essentials...
  • Page 686 10. Specifications...
  • Page 687: 11. Driver Installation Guide

    11. Driver Installation Guide Installing the Printer Driver Installing the Printer Driver by Using Device Software Manager Installer Device Software Manager is a support utility for driver installation in Windows. Device Software Manager helps you to detect the latest driver via the internet automatically according to the computer you are using and install it with a simple procedure.
  • Page 688 11. Driver Installation Guide 6. On the "End User License Agreement" screen, click [Agree and Go to Next]. 7. Select the connection between the machine and computer, and then click [Next]. • Network: Search for devices connected to the network. •...
  • Page 689: Installing The Printer Driver For Network Connection (Windows)

    Installing the Printer Driver • When you connect the machine and the computer with a USB cable, follow the instructions on the installer screen. If the machine is not detected, click [Cancel Connection]. Even if the connection is canceled, the installation is complete. After the installer screen is closed, the machine is added automatically when it is connected to the computer with the USB cable.
  • Page 690 11. Driver Installation Guide • If the "Windows Security" dialog box appears during the driver installation procedure, click [Install this driver software anyway]. Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File 1. Download the latest printer driver from the manufacturer's website. 2.
  • Page 691: Installing The Printer Driver For Network Connection (Macos)

    Installing the Printer Driver • If the machine cannot be found at the network connection setup, see the following section. See If the Machine Cannot Be Found, User Guide in English. 6. When prompted to select whether to install Device Software Manager, select whether to install Device Software Manager.
  • Page 692 11. Driver Installation Guide • You need an administrator name and a password (phrase). For details, consult your network administrator. • Setting procedures using macOS 13 are shown as an example. The actual procedure may differ depending on the OS version you are using. Installing the PPD file (Network Connection) 1.
  • Page 693 Installing the Printer Driver 6. Click [Install]. 7. Enter the administrator's user name and password, and then click [Install Software]. The installation of the PPD file starts. 8. When the installation is complete, click [Close]. Registering the Machine in [Printers & Scanners] (Network Connection) Register the PPD file of the machine in the system preferences to enable printing.
  • Page 694 11. Driver Installation Guide 4. Click (IP), and configure the information of the machine. • Address: Enter the IP address of the machine. • Protocol: Select [HP Jetdirect-Socket]. • Use: Check that the machine name is displayed. If "Generic PostScript Printer" is displayed, the entered IP address may not be correct.
  • Page 695 Installing the Printer Driver 6. Check that the machine name is added to the [Printers & Scanners] screen. 7. Close the system preferences screen. Specifying the Option Configuration of the Machine to the Printer Driver (Network Connection) If the option configuration of the machine is not automatically reflected, select the option installed on the machine in [Printers &...
  • Page 696 11. Driver Installation Guide 1. Select [System Preferences...] from the Apple menu. 2. Click [Printers & Scanners]. 3. Select the machine from the list, and then click Printer icon. 4. Click [Options & Supplies...]. 5. Click [Options], select the option installed on the machine, and then click [OK]. •...
  • Page 697: 12. How To Use This Manual

    12. How to use this manual Moving pages Click to expand or collapse all the items in the table of contents at once. To expand or collapse items individually, click next to each title in the table of contents. Indicates which chapter and items are shown on the current page. You can click a page to move to it.
  • Page 698 12. How to use this manual • Select the title from the "Narrow down" list on the search result screen, and then click the search button ( ) again to limit the scope of searching within the selected title. Meanings of the used symbols Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury.
  • Page 700 Copyright ©2024 D0EZ7210A-EN...

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