When Problems Occur While Logging In - Ricoh Pro 8100s User Manual

Messages
"XXX cannot be YYY because
the Digital Signature's device
certificate is not currently valid."
(XXX and YYY indicate the user
action.)
"XXX cannot be YYY because
there is a problem with the
Digital Signature's device
certificate. Check the device
certificate."
(XXX and YYY indicate the user
action.)
• If an e-mail cannot be sent and a message appears which states that there is a problem with the
device certificate or user certificate, a new certificate must be installed. For details about how to
install a new certificate, see Security Guide

When Problems Occur While Logging In

Messages
"Authentication has failed."
"Authentication has failed."
Causes
The device certificate (PDF with
digital signature or PDF/A with
digital signature) has expired.
There is no device certificate
(PDF with digital signature or
PDF/A with digital signature),
or the certificate is invalid.
.
Causes
The entered login user name or
login password is not correct.
The machine cannot perform
authentication.
When Other Messages Appear
Solutions
A new device certificate (PDF
with digital signature or PDF/A
with digital signature) must be
installed. For details about how
to install a device certificate
(PDF with digital signature or
PDF/A with digital signature),
see Security Guide .
A new device certificate (PDF
with digital signature or PDF/A
with digital signature) must be
installed. For details about how
to install a device certificate
(PDF with digital signature or
PDF/A with digital signature),
see Security Guide .
Solutions
For details about the correct
login user name and login
password, see Security Guide
.
For details about authentication,
see Security Guide .
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