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D-Link DCS-5020L User Manual

Wireless n day & night pan/tilt cloud camera.
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Version 1.0 | March 25, 2013
User Manual
Wireless N Day & Night Pan/Tilt Cloud Camera
DCS-5020L

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Table of Contents

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   Summary of Contents for D-Link DCS-5020L

  • Page 1 Version 1.0 | March 25, 2013 User Manual Wireless N Day & Night Pan/Tilt Cloud Camera DCS-5020L...
  • Page 2: Manual Overview

    Manual Overview D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes. Information in this document may become obsolete as our services and websites develop and change.
  • Page 3: Table Of Contents

    Wireless Installation Considerations ........16 System ..................41 WPS - Push Button Setup ............17 Firmware Upgrade ..............42 mydlink ...................18 Status ....................43 Configuration ..............19 Device Info ................43 Using the Web Configuration Interface ......19 Active User ................44 Live Video ..................20 D-Link DCS-5020L User Manual...
  • Page 4 Table of Contents Troubleshooting ..............45 Technical Specifications ..........48 Contacting Technical Support ........50 Warranty ................51 Registration ..............58 D-Link DCS-5020L User Manual...
  • Page 5: Product Overview

    Section 1 - Product Overview Product Overview Product Overview Package Contents • DCS-5020L Wireless N Day & Night Pan/Tilt Cloud Camera • CAT5 Ethernet Cable • Power Adapter • Quick Install Guide • Mounting Bracket and Screws If any of the above items are missing, please contact your reseller.
  • Page 6: Introduction

    Congratulations on your purchase of the DCS-5020L Wireless N Day & Night Pan/Tilt Cloud Camera. The DCS-5020L is a versatile and unique solution for your home or small office. Unlike a standard webcam, the DCS-5020L is a complete system with a built-in CPU and web server that transmits high quality video images for security and surveillance.
  • Page 7: Features

    Pan/Tilt for Wide Viewing Area Patrol a large area with one camera thanks to the DCS-5020L’s pan and tilt functions. You can use the web interface to manually adjust the camera lens position, or set up to 24 pre-defined preset positions, enabling you to quickly move to frequently used points of interest.
  • Page 8: Hardware Overview

    Section 1 - Product Overview Hardware Overview Front View Light Sensor IR LED Camera Lens Manual Focus Bezel Microphone Power and Link LED WPS LED D-Link DCS-5020L User Manual...
  • Page 9: Rear View

    Section 1 - Product Overview Rear View Power Connector Ethernet Port WPS Button Reset Button D-Link DCS-5020L User Manual...
  • Page 10: Installation

    3. Manual Hardware Installation: This section shows you how to manually set up your camera, however in order to use the mydlink features of your camera, you will still need to run the Camera Installation Wizard. Refer to “Manual Hardware Installation” on page 15. D-Link DCS-5020L User Manual...
  • Page 11: Zero Configuration Setup

    Step 1 - Connect the Ethernet Cable and Power Cable Use the included Ethernet cable and plug it into the camera. Plug the other end into an available (LAN) port on your D-Link Cloud Router. Connect the power adapter into the power port on the back of the camera.
  • Page 12 Step 4 - Register Device to mydlink A summary and confirmation notification will appear with the automatically configured details. Make a note of the details and click Yes to add the camera to your account. DCS-5020L D-Link DCS-5020L User Manual...
  • Page 13 “Configuration” on page 19 for advanced configuration. Note: If the live image is blurry or out of focus, you can manually adjust the focus by rotating the manual focus bezel surrounding the camera lens. D-Link DCS-5020L User Manual...
  • Page 14: Camera Setup Wizard

    Click Set up your Cloud Camera to go through the Setup Wizard, which will guide you step-by-step through the installation process from connecting your hardware to configuring your camera and registering it with your mydlink account. D-Link DCS-5020L User Manual...
  • Page 15: Manual Hardware Installation

    You can use WPS to connect your camera to your network wirelessly. For more information, refer to “WPS - Push Button Setup” on page 17. If your router does not support WPS, you will still be able to set up your camera’s wireless settings in the camera’s web interface. D-Link DCS-5020L User Manual...
  • Page 16: Wireless Installation Considerations

    Section 2 - Installation Wireless Installation Considerations Your D-Link Wireless Network Camera lets you access your network using a wireless connection from anywhere within the operating range of your wireless network. However, the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through, may limit the range.
  • Page 17: Wps - Push Button Setup

    If you are not sure where the WPS button is on your router, please refer to your router’s User Manual. The DCS-5020L will automatically create a secure wireless connection to your router. While connecting, the blue LED will flash and your camera will reboot.
  • Page 18: Mydlink

    After registering your DCS-5020L camera with a mydlink account in the Camera Setup Wizard, you will be able to remotely access your camera from the www.mydlink.com website. After signing in to your mydlink account, you will see a screen similar...
  • Page 19: Configuration

    After completing the Camera Setup Wizard, your camera is ready to use. The camera’s built-in web configuration interface is designed to allow you to easily access and configure your DCS-5020L. There are two ways in which you can access your camera’s web configuration interface: 1.
  • Page 20: Live Video

    If you have set the night mode to manual, the night mode feature can be toggled using these buttons Note: If the live image is blurry or out of focus, you can manually adjust the focus by rotating the manual focus bezel surrounding the camera lens. D-Link DCS-5020L User Manual...
  • Page 21: Setup

    Manual Internet Connection Setup. Note: To register your camera with mydlink and enable its mydlink-related features, you will need to use the Camera Setup Wizard. Please refer to “Camera Setup Wizard” on page 14 for more details. D-Link DCS-5020L User Manual...
  • Page 22: Internet Connection Setup Wizard

    Section 3 - Configuration Internet Connection Setup Wizard This wizard will guide you through a step-by-step process to configure your new D-Link Camera and connect the camera to the Internet. Click Next to continue. Select what kind of Internet connection your camera should use: DHCP Connection (Default): If you are connected to a router, or are not sure which connection to use, select DHCP Connection.
  • Page 23 Configure the correct time to ensure that all events are triggered, captured, and scheduled at the right time. Click Next to continue. This page displays your configured settings. Click Apply to save and activate your changes, or click Back to change your settings. D-Link DCS-5020L User Manual...
  • Page 24: Network Setup

    Enable this setting to configure your camera as a UPnP device in your network. You can also enable UPnP port forwarding. Bonjour Enable this setting to allow your camera to be discovered by the Bonjour Settings: service. You can also specify a Bonjour name for the device. D-Link DCS-5020L User Manual...
  • Page 25: Wireless Setup

    Wireless Select the wireless security mode used by your wireless network. If you select Security Mode: WEP or WPA-PSK/WPA2-PSK, enter the password for your wireless network in the text box that appears. D-Link DCS-5020L User Manual...
  • Page 26: Extender Setup

    WPA/WPA2 encryption. • WPA/WPA2 - This is currently the most advanced encryption method. Enter a Pre-shared Key (password) in the text box provided. Wireless clients will require this password in order to access your extended network. D-Link DCS-5020L User Manual...
  • Page 27: Dynamic Dns (ddns)

    Enter your username or e-mail used to connect to the DDNS. Password: Enter your password used to connect to the DDNS server. Timeout: This allows you to specify the periodic update time for the DDNS address. D-Link DCS-5020L User Manual...
  • Page 28: Image Setup

    Allows you to adjust the brightness level. Select a setting between -5 and Control: Contrast Allows you to adjust the contrast level. Select a setting between -5 and +5. Control: Saturation Allows you to adjust the saturation level. Select a setting between -5 and Control: D-Link DCS-5020L User Manual...
  • Page 29: Video

    Lowest. Default View Select the default encoding to use when viewing your video on the Live Mode: Video page. Light Select the frequency used by your lighting and power to help reduce Frequency: image flicker. D-Link DCS-5020L User Manual...
  • Page 30: Audio

    This section allows you to adjust the audio settings for your camera. Note: Please wait a few seconds for the camera to adjust the audio after making changes. Audio Settings: You may Enable or Disable the camera audio feed. Volume Select the desired volume percentage level. Settings: D-Link DCS-5020L User Manual...
  • Page 31: Motion Detection

    Schedule that you define. Sensitivity: Specify the amount of difference required to determine whether there was motion. Detection Use your mouse to click on the areas of the video that you would like to Areas: monitor for motion. D-Link DCS-5020L User Manual...
  • Page 32: Sound Detection

    Specify the volume level that a sound must exceed in order to trigger the Level: sound detection feature. The graph at the bottom of the page will show the current volume levels being detected by the camera. D-Link DCS-5020L User Manual...
  • Page 33: Mail

    Note: You can also use STARTTLS, which will use SMTP server port number 587. Note: If you want to use a Yahoo SMTP server, the SMTP server address will be different between each registered region, and only SMTP port 465 is supported for SSL-TLS. D-Link DCS-5020L User Manual...
  • Page 34 This is the same as e-mailing images, as specified above, but will account: take video clips according to the Video Limit settings you specify. Test E-mail Account: This will send a test e-mail according to the e-mail settings you have specified above. D-Link DCS-5020L User Manual...
  • Page 35: Ftp

    Set how frequently you want images to be taken and uploaded. You can Frequency: choose to upload by frames per second, or by seconds per frame. Base File Name: Set the desired base file name for your snapshots. D-Link DCS-5020L User Manual...
  • Page 36 Specify the maximum file size and duration of the videos to be uploaded. Test FTP Server: Clicking on the Test button will send a test JPEG snapshot to the FTP server specified above to make sure that your settings are correct. D-Link DCS-5020L User Manual...
  • Page 37: Time And Date

    If Synchronize NTP Server is disabled, you can set the date and time manually. You can also click on the Copy Your Computer’s Time Settings to automatically and Time Manually: set the date and time based on your computer’s settings. D-Link DCS-5020L User Manual...
  • Page 38: Day/night Mode

    This sets the camera to always use Night mode. Mode: Day Mode This sets the camera to use Day mode during the times you specify, and Schedule: will switch to Night mode outside the times you specify. D-Link DCS-5020L User Manual...
  • Page 39: Camera Control

    • Enter a name to help you easily identify the preset. • Click on the Set button to save the preset. • Any pre-saved positions can be cleared by selecting the desired preset and clicking on the Clear button. D-Link DCS-5020L User Manual...
  • Page 40: Maintenance

    Add. A maximum of 8 user accounts can be created. User List: Displays the account names of authorized users. You can modify or delete an account by clicking on its modify or delete icon. D-Link DCS-5020L User Manual...
  • Page 41: System

    Restore To Factory Default: the factory defaults. Please note that this will erase any changes you have made to the settings of the camera. Click the Reboot the Device button to reboot the camera. Reboot The Device: D-Link DCS-5020L User Manual...
  • Page 42: Firmware Upgrade

    Section 3 - Configuration Firmware Upgrade Your current firmware version and date will be displayed on your screen. You may go to the D-Link Support Page to check for the latest firmware versions available. To upgrade the firmware on your DCS-5020L, download the latest firmware from the D-Link Support Page to your local hard drive.
  • Page 43: Status

    Section 3 - Configuration Status Device Info This section displays all the detailed information about your device and network settings. D-Link DCS-5020L User Manual...
  • Page 44: Active User

    Section 3 - Configuration Active User This page lists all the active users’ information including the User Name, IP address, and the time that camera access began. D-Link DCS-5020L User Manual...
  • Page 45: Troubleshooting

    You can manually adjust the focus of the lens by rotating the bezel on the front of the camera (surrounding the lens). While watching the live view, rotate the bezel until the desired level of focus is achieved. D-Link DCS-5020L User Manual...
  • Page 46 7. The camera is producing noisy images. How can I solve the problem? The video images might be noisy if the camera is used in a very low light environment. Try switching to night mode if you are consistently monitoring a low light area. D-Link DCS-5020L User Manual...
  • Page 47 Java installed. Java can be downloaded from http://www.java.com If you are using Internet Explorer with a version number 6 or lower, then you will need to upgrade your Web browser software in order to view the streaming video transmitted by the Network Camera. D-Link DCS-5020L User Manual...
  • Page 48: Technical Specifications

    • DHCP Client RESET BUTTON • NTP Client (D-Link) • Reset to factory default • DNS Client VIDEO CODECS • DDNS Client (Dyndns and D-Link) • H.264 • SMTP Client • MJPEG • FTP Client • JPEG for still images •...
  • Page 49 • IC • AGC (Auto Gain Control) • C-Tick • AWB (Auto White Balance) • CE • AES (Auto Electronic Shutter) POWER • Input: 100-240 V AC, 50/60 Hz • Output: 12 V DC, 1 A D-Link DCS-5020L User Manual...
  • Page 50: Contacting Technical Support

    • Hardware Revision (located on the label on the bottom of the Network Camera (e.g., rev A1)) • Serial Number (s/n number located on the label on the bottom of the Network Camera). You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.
  • Page 51: Warranty

    Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
  • Page 52 Software or to refund the portion of the actual purchase price paid that is attributable to the Software. Except as otherwise agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the license granted by D-Link for the Software.
  • Page 53 • The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for the product) if the product is not registered.
  • Page 54 Purolator Canada or any common carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in Canada, otherwise we will ship the product to you freight collect. Expedited shipping is available upon request and provided shipping charges are prepaid by the customer.
  • Page 55 FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT.
  • Page 56 The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user. D-Link DCS-5020L User Manual...
  • Page 57: Industry Canada Statement

    Appendix C - Warranty For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local D-Link office. Industry Canada Statement: This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 58: Registration

    Appendix D - Registration Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 1.0 March 25, 2013 D-Link DCS-5020L User Manual...

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  • Rose May 15, 2017 10:00:
    How to troublesho​ot dcs-5020L cloud camera when power led light is red suppose it's green in color and there's a buzzing sound. appreciate if you can help with this matters. Thanks