Thank you for purchasing a Canon Network Camera VB-H41/VB-H41B/VB-H610VE/VB-H610D/VB-H710F (hereafter referred to as the camera). The only difference between the VB-H41 and VB-H41B is the exterior color. The VB-H41, VB-H41B, VB-H610D and VB-H710F are for indoor use only. The VB-H610VE can be installed outdoors, such as underneath eaves.
Flaws or other problems with RM-Lite may result in recording service or visit www.canon-europe.com/weee. failure or destruction or loss of recorded data. Canon shall have no liability whatsoever for any loss or damages (EEA: Norway, Iceland and Liechtenstein) incurred by the user as a result of such problems.
Open Source Software The product (camera and included RM-Lite) contains Open Source Software modules. For details, see “ThirdPartySoftware-E.pdf” (Third-Party Software License) in the OpenSourceSoftware folder in the LICENSE folder on the Setup CD-ROM. Each module's license conditions are also available in the same folder. Software under GPL and LGPL If you would like to obtain the source code under GPL/ LGPL, please contact the dealer or sales agent where you...
This guide provides notes and procedures on camera installation as well as the main camera specifications. VB-H41 Sections you should reference in this guide will be VB-H610VE and VB-H610D marked “Installation Guide” along with the name of the VB-H710F reference items.
Canon U.S.A., Inc. One Canon Park, Melville, New York 11747, U.S.A. Tel No. 1-800-OK-CANON (1-800-652-2666) Canadian Radio Interference Regulations This Class B digital apparatus complies with Canadian...
Canon will assume no liability for any • Do not insert foreign objects into the camera. accident or damage resulting from the use of these •...
Maintenance for Ceiling Mount Cover (dedicated accessory for VB-H41/VB-M40) or Turn off the power before cleaning the camera. Recessed Mounting Kit (dedicated accessory for VB-H610VE/VB-H610D/VB-M600VE/ Cleaning of Exterior VB-M600D) 1 Dampen a soft cloth with water or diluted neutral Periodically check the brackets and screws for rust and detergent and wipe away the grime gently.
Chapter 1 Before Use Features........................14 Common Features......................... 14 VB-H41 Features ........................14 VB-H610VE/VB-H610D/VB-H710F Features ................. 14 Camera Software....................... 16 Installed Software........................16 Included Software ......................... 16 Network Video Recording Software (Sold Separately) ............16 User Support Tool ......................... 17 RM-Lite (See the “Administrator Manual”) ................
Chapter 2 Initial Settings Preparing the Camera for Use................... 24 Installing the Necessary Software ................26 Notes on Use with Internet Explorer 9 or Greater and Windows Server 2003/ Windows Server 2008 ....................... 27 Performing Initial Settings for the Camera..............28 Checking the Camera Image ..................
Control for Admin ....................120 Using Control for Admin...................... 120 Chapter 7 Admin Viewer/VB Viewer Overview of Viewer....................122 Major Differences Between the Admin Viewer and the VB Viewer ........122 User Authorities and Camera Control Privileges..............122 Launching the Viewer ....................125 Launching the Viewer......................
The camera is equipped with a 20x optical (12x digital) zoom lens with a maximum 60.4° angle of view and auto focus support. Pan/Tilt Functions You can operate camera angle controls remotely. VB-H610VE/VB-H610D/VB-H710F Features 3x Optical Zoom Lens The camera is equipped with a 3x motorized optical zoom lens. Camera Angle Setting Tool You can make adjustments to the camera angle while viewing video on a PC for hassle-free angle adjustment during installation.
Features Dustproof and Waterproof Mechanisms The camera complies with the demanding IP66 dustproof/waterproof specifications and can be installed outdoors, such as underneath eaves, without any housing. The separately (VB-H610VE only) sold genuine heater lets you use the camera in low-temperature environments as cold as - 30°C (-22°F).
Camera Software Installed Software Camera Angle Setting Tool (See Chapter 3 “Camera Angle Setting Tool”) With this tool, you can operate the camera during VB-H41/610/710 Viewer installation while you view video over the network on a PC. (See Chapter 7 “Admin Viewer/VB Viewer”) There are two types of Viewer: the VB Viewer, which can .NET Framework 3.5 SP1 be used by Guest Users, and the Admin Viewer for...
Camera Software User Support Tool A convenient tool can be installed for use on a PC. Backup and Restore Tools The Backup and Restore tools back up camera setting information to the PC. Information from multiple cameras can be saved at the same time. The tools can also restore information saved on the PC to the camera.
VB-C60, VB-C500VD/VB-C500D, VB-C300, VB-C50i/VB-C50iR, VB-C50FSi/VB-C50Fi Important • To add the RM-Lite Viewer, purchase RM-Lite-V (sold separately). • The VB-H41/VB-H610VE/VB-H610D/VB-H710F/VB-M40/VB-M600VE/VB-M600D/VB-M700F cannot be used with Network Video Recording Software older than RM-Lite. Users of VK-64/VK-16 must switch to RM-Lite. For details, visit our website.
Operating Environment For the latest information on this product (firmware and included software, user manuals, operating environment, etc.), please refer to the Canon Web Site. VB Initial Setting Tool, Camera Angle Setting Tool, VB-H41/610/710 Viewer, Admin Tools Intel Core i7-2600...
Notes on Operating Environment Notes on Use When the [Windows Select [VB Initial Setting Tool], and then click [Add]. Firewall] Function is Enabled When the VB Initial Setting Tool is started, the [Windows Security Alert] dialog box may appear. If the [Windows Security Alert] dialog box appears, click [Unblock].
Notes on Operating Environment Notes on Use with Windows Server 2008 If selected, clear the [Require server verification (https:) for all sites in this zone] checkbox. Registering “about:internet” and the Camera Host Name Admin Viewer and Admin Tools will not start when IE ESC (Internet Explorer Enhanced Security Configuration) is enabled in Windows Server 2008.
The [Sound] dialog box appears. Important Click the [Playback] tab to confirm that an audio device Note that when IE Enhanced Security Configuration is turned has been installed. (If no audio device is installed, refer back on, the [Do not save encrypted pages to disk] checkbox to your PC manual.) also becomes enabled.
Preparing the Camera for Use Performing Initial Settings for the Camera Before installing the camera, read this chapter and use the VB Initial Setting Tool to configure the IP address. “Installing the Necessary Software” (p. 26) “Performing Initial Settings for the Camera” (p. 28) ▼...
Preparing the Camera for Use Using VB-H41/610/710 Viewer The camera's built-in VB-H41/610/710 Viewer features an Admin Viewer for administrators and a VB Viewer for guest users. Use the VB viewer to check distribution to guest users and Admin Viewer to check all operations. “Chapter 7 Admin Viewer/VB Viewer”...
Installing the Necessary Software Install the following software to perform initial settings for the camera. • VB Initial Setting Tool: Software required for performing initial camera settings • Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools •...
Installing the Necessary Software When the installation complete screen appears, click If selected, clear the [Require server verification (https:) for [Exit] or [Reboot]. all sites in this zone] checkbox. The VB Initial Setting Tool and Camera Angle Setting Tool icons appear on the desktop. Enter the IP address of the camera under [Add this Web site to the zone], and then click [Add].
Performing Initial Settings for the Camera Use the VB Initial Setting Tool to configure the camera Enter the user name “root” and factory default setting network. password “camera”, and then the appropriate IP address and subnet mask. Connect the camera and PC to the network and turn on the camera (“Installation Guide”...
Checking the Camera Image Once initial settings are complete, check the image on the camera with the VB Viewer. When doing so, set the PC network settings to comply with the IP address and subnet mask settings on the camera. Click to select the camera's MAC address which will be checked, and then click [Settings].
Setting the Camera Angle Use the Camera Angle Setting Tool to adjust the camera angle when installing the camera or to change the capture orientation according to the situation. You can set pan, tilt, rotation, zoom, focus and exposure compensation. You can set zoom, focus and exposure compensation.
Setting the Camera Angle Connecting with a Camera List Click [Yes] at the following message. When using multiple cameras, the camera connection information already entered into the camera specification file can be read into the camera list used by the Camera Angle Setting Tool.
Connecting to the Camera Select the camera specification file and click [Open]. From the camera list, select the camera to connect to and click [Connect]. The camera specification file will be loaded and camera names listed will be displayed under [Camera List].
Setting the Camera Angle Disconnecting from the Camera, Shutting Down Click [Disconnect] from the [File] menu to disconnect the currently connected camera. Click [Exit] from the [File] menu to shut down the Camera Angle Setting Tool.
Display Screen of Camera Angle Setting Tool (11) (12) (13) (10) (14) (15) (16) (17) (9) (10) (10) (14) (15) (16) (17) (10) (1) Image Display Area (5) [Tilt] button The image captured by the camera is shown. Control the camera's tilt operation. (2) [Switch Screen Size] button (6) [Rotation] button Switches the display screen size between “480 x 270”...
Setting the Camera Angle Setting the Camera Angle (9) [Zoom] slider The slider to operate the zoom ratio. You can operate pan, tilt, rotation and zoom (10)[Zoom] button operations to set a desired camera angle. The button to operate the zoom ratio. (11)[Control Assist Display] selection box You can operate zoom operation only.
Click the Image to Set Camera Angle Note • One-shot AF may not focus properly on the following subjects. Click the desired position in the image and the camera angle will move to center that position on the screen. Subjects Difficult to Focus On However, if the position clicked is beyond the range of the pan or tilt, the camera angle will move only in the pan or tilt direction that is within the valid range of movement.
From 2nd row 1Fa VB-H610VE 192.168.100.2 root camera2 Camera information for 1Fb VB-H610D 192.168.100.3 root camera3 1 camera per line (up to 30 cameras) Important Up to 30 cameras can be registered. If camera information for more than 30 cameras is listed, an error will occur when the file is loaded...
Entering in a Text Editor Separate each field with a comma. When you save the file, use the .csv file extension. RegisterName,HostName,PortNumber,UserName,Password,ConnectType B1F VB-H710F,192.168.100.1,80,root,camera1,0 1Fa VB-H610VE,192.168.100.2,80,root,camera2,0 1Fb VB-H610D,192.168.100.3,80,root,camera3,0 2Fa VB-H610D,192.168.100.4,80,root,camera4,0 2Fb VB-H610D,192.168.100.5,80,root,camera5,0 3Fa VB-H710F,192.168.100.6,80,root,camera6,0 R VB-H610VE,192.168.100.7,443,root,camera7,0 Important • Enter the actual administrator passwords in the camera specification file. Handle the camera specification file with sufficient care.
Accessing the Top Page of the Camera Accessing the Top Page of the Camera User Authentication From the top page of the camera, you can navigate to the User authentication is required to access [Setting Page], Setting Menu to configure various camera settings, launch [Admin Tools] and [Admin Viewer].
Chapter Setting Page ❏ Administrator Password and Network Detailed Settings ❏ Camera Date and Time Settings ❏ Camera Name and Initial Camera Settings Related Settings ❏ Video Size and Quality Settings ❏ Upload and E-mail Notification Settings ❏ Video Server, Audio Server and HTTP Server Settings ❏...
Setting Menu From the Setting Menu, you can navigate to each setting page to set various items regarding the camera. Information describing what can be set from each setting page is listed as follows. See each setting page for details. Setting Menu •...
Accessing the Setting Menu The various settings of the camera are configured by accessing the camera in the web browser. First, access the top page of the camera (p. 42). For details on entering the user name and password, see p. 42. Setting Menu Items Common to All Setting Pages Applying New Settings...
Returning to the Setting Menu Click [Settings menu] at the top right of each setting page to return to the Setting Menu. Important • Do not open multiple setting pages at one time and try to change the settings of a single camera. •...
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc The following can be set here. • Administrator Password Set the administrator password. • LAN (1) [LAN Interface] Set the IP address and other items needed to Select [Auto], [Full Duplex] or [Half Duplex]. Normally establish a LAN connection.
(5) [AutoIP] (5) [Prefix Length] Set AutoIP to [Disable] or [Enable]. Enter a prefix length from 16 to 128 if [Disable] is specified in (2). (6) [IPv4 Address (AutoIP)] When [Enable] is selected in (5), an automatically set (6) [IPv6 Default Gateway Address] IP address is displayed.
[Network] Setting Administrator Password, LAN, IP Address, DNS, etc (4) [Host Name Registration with DDNS] (5) [Installation Location] Select [Enable] to register the entered name server Set information regarding the installation location of address and host name of the camera. this camera.
[Date and Time] Setting Date and Time The following can be set here. • Current Date and Time The date and time set in the camera is shown. • Setting [Synchronize with NTP broadcast] Select the date and time setting method, time The camera will synchronize with the NTP server zone and daylight saving time for the camera.
[Camera] Setting Initial Camera Settings and External Device Name (1) [AE Mode], [Slow Shutter], [Shutter Speed] The following can be set here. Set the exposure control and shutter speed for the • Camera Name camera startup. Enter the name of the camera. The camera name [AE Mode] is required for use with RM-Lite.
[Average] Select this option to capture video under halogen The entire screen is metered by averaging. lamps or incandescent bulbs. A stable exposure can be achieved even in a capture environment where there are notable Important brightness differences within the screen. •...
[Camera] Setting Initial Camera Settings and External Device Name Camera Control Day/Night (1) [Digital Zoom] (1) [Mode] Set Day/Night mode to [Manual] or [Auto]. Set digital zoom to [Disable] or [Enable]. The higher the digital zoom ratio, the lower the image It is also possible to switch between [Day Mode] and [Night Mode] using Admin Viewer Night Mode quality becomes.
Installation Conditions External Input Device 1, 2 / External Output Device 1, 2 [Device Name] for external input device/external output device (1) [Dome] Be sure to enter each device name in order to identify Select whether or not a dome is used. To use the the corresponding external device being connected.
[Video] Setting Video Size, Quality and Frame Rate H.264 The following can be set here. • JPEG Set the video quality, size, maximum frame rate and upload size in JPEG. • H.264 Set the bit rate, video size and capture frame rate in H.264.
If [Display camera name] is selected, the text string • Block noise may become noticeable if a large video size and set in [Camera Name (alphanumeric characters)] low target bit rate are set. under [Camera] will be shown (p. 51). •...
[Upload] Setting HTTP/FTP Upload and E-mail Notification The following can be set here. Important • General Upload • If the upload function is used, either the [Event] menu must Set the upload operation to be performed and the be set (p. 62) or the [Event] tab in the Intelligent Function image buffer.
– From the Intelligent Function Setting Tool [Event] tab > FTP Upload disable [ON Event Operation], [OFF Event Operation] or [Detected mode Operation] (p. 108). – If [External Device Input Event] is enabled, disable [Active Event Operation] or [Inactive Event Operation] (p. 63). –...
[Upload] Setting HTTP/FTP Upload and E-mail Notification [Subdirectory Name to Create], [File Name to password as well as the host name or IP address of Create] the POP server required for authentication. If file naming is set to [User Setting], enter the subdirectory name to be created as well as the name of the created file (using up to 127 characters).
[Server] Setting the Video Server, Audio Server and HTTP Server Audio Server The following can be set here. • Video Server Set the video transmission from the camera. • Audio Server Set the audio transmission/reception. • HTTP Server Set the authentication method, HTTP port and web page delivery.
[Server] Setting the Video Server, Audio Server and HTTP Server • Audio Reception Important • Output Volume If the setting of [HTTP Port] or [HTTPS Port] is changed, the camera may become inaccessible from the active web browser. Check beforehand the precautions in “Important” in “[Reboot Item] Setting Items Requiring Rebooting”...
[Event] Setting Video Record, Volume Detection, Audio Playback and Timer Volume Detection The following can be set here. • Video Record Setting Set where video is recorded when an event occurs. • Volume Detection Set the operation to be performed at the time of volume detection.
[Event] Setting Video Record, Volume Detection, Audio Playback and Timer (9) [E-mail Notification] Note Select the e-mail notification operation to be [Normally Open] means that the contacts are normally in the performed. If [Enable] is selected, e-mail notification open state (that the circuit is non-conductive), and [Normally is performed when a volume detection event occurs.
(3) [Active Event Operation] (13)[Volume] Select the operation to be performed upon an active Select the volume of sound clips using an integer of 1 event. If [Enable] is selected, (5) [Preset], (6) [Video to 100. The greater the value, the louder the volume Record] and (7) [E-mail Notification] will be executed becomes.
[Event] Setting Video Record, Volume Detection, Audio Playback and Timer (6) [E-mail Notification] Select the e-mail notification operation to be performed. If [Enable] is selected, e-mail notification is performed when a timer event occurs. To use this function, the [E-mail Notification] sub-menu must also be set from the [Upload] menu (p.
[Access Control] Setting User Access Privileges Note The following can be set here. Authorized users have higher authorities than guest users. • Authorized User Account For details, see “User Authorities and Camera Control Privileges” Register who can access this camera. (p.
[Access Control] Setting User Access Privileges IPv6 Host Access Restrictions (1) [Apply Host Access Restrictions] Set IPv6 host access restrictions to [Disable] or [Enable]. (2) [Default Policy] If IPv6 host access restrictions are applied, select [Authorize Access] or [Prohibit Access] for the default policy.
[IPsec] Setting IPsec (6) [DH Group] The following can be set here. Select [Group 2] or [Group 2->Group 1] for the key • IPsec generation information that will be used in the DH Set the IPsec setting method. algorithm for key exchange via auto key exchange protocol IKE.
[IPsec] Setting IPsec (8) [IKE Pre-Shared Key] (7) [Destination Subnet Mask Length] (IPv4), [Destination Enter the pre-shared key for IKE (auto key exchange) Prefix Length] (IPv6) (up to 127 characters). This setting is required only if [IPsec Mode] is set to [Tunnel Mode] in (2).
identifying the SA, be careful not to specify an inbound SPI whose value is already used in the SPI for other ESP. If [Security Protocol] was set to [AH] or [ESP and AH]] in (5), (16) [SA AH Authentication Algorithm] to (20) [SA AH SPI (inbound)] must be set.
[SSL/TLS] Setting HTTP Communication Encryption Certificate Management The following can be set here. • Certificates Create an SSL/TLS certificate. • Certificate Management Manage the SSL/TLS certificate. • Encrypted Communications Set the encrypted communication. (1) [Generate Certificate Signing Request] Click [Exec] to create server private key and a self- Certificates certification authority private key to generate a certificate signing request.
(8) [Backup] Click [Exec] to perform a backup of the certificates and private key. This operation can only be performed via SSL communications. (9) [Restore] Installs the certificates and private key from backup. Click [Browse] to select the backup file, then click [Exec].
[Memory Card] SD Memory Card Operations and Settings • When a network error occurs during recording-mode stream, The following can be set here. video is saved in the JPEG format regardless of the [Video Format] setting (the frame rate is fixed at 1 fps). •...
SD Card Operations (mount status) SD Card Information (1) [SD Card Recognition] Displays the status of the SD memory card. The three (1) [Mount/Unmount] status messages are [SD Card Not Inserted], [Not In mount status, [Unmount] will appear. Click Mounted] and [Mounted]. [Unmount] to unmount the memory card.
[Memory Card] SD Memory Card Operations and Settings Important Information recorded to the SD memory card may be regarded as “personal information”. Take sufficient precautions for handling this information when releasing to third parties for disposal, transfer or repair. Note •...
[Reboot Item] Setting Items Requiring Rebooting The following settings that require rebooting before Important changes take effect can be found on a single page. These settings relate to network connectivity. If any setting is • LAN, IPv4, IPv6, Installation Conditions (VB-H41 changed to a value that may disable camera connection from the active web browser, a dialog box appears and alerts the only), HTTP Server...
[Maintenance] Viewing Event Logs and Current Settings and Performing Maintenance The following items can be used here. • Tool Display or Initialize Camera Settings Tool (1) [View Logs] Display a history of camera operations and connections to each viewer, etc. (2) [View Current Settings] Display a list of current settings.
Admin Tools Overview Admin Tools consists of applications for remotely making camera settings, checking operating conditions, and acquiring logs. Admin Tools Panorama Creation Tool (p. 82) (p. 87) This is the top page of Admin Tools. All tools can be A panorama image creation tool that shows the entire launched from this page.
Admin Tools Overview Preset Setting Tool Log Viewer (p. 94) (p. 113) A tool that lets you set presets and the home position This viewer shows the logs of operating conditions of the visually. You can make the desired settings with the camera.
Accessing the Admin Tools Launching the Admin Tools The Admin Tools can be launched from the top page of the camera. Start the top page of the camera (p. 42). Click [Admin Tools]. A user authentication window appears. Enter a user name and password and click [OK] (p.
Privacy Mask Setting Tool A tool that lets you cover certain areas on the camera image with privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask area responds to the camera image. You can set privacy masks for up to eight areas while checking the image on the camera.
be obtained the moment the Privacy Mask Setting (17)[Save settings] Tool is launched. Save the privacy mask settings specified under [Detailed Settings] in the camera. (6) [Control for Admin] button Displays the Control for Admin Panel (p. 120). (7) Registered Privacy Mask Display Area (Capture area) Setting the Privacy Mask Area You can check the settings for the area where the camera can physically capture privacy masks.
• Privacy mask areas cannot be set in digital zoom areas. • Privacy masks set at a zoom position close to the tele end VB-H610VE/VB-H610D/VB-H710F may deviate slightly from the specified position. • Set the privacy mask area to a somewhat larger size than the area you want to hide.
Changing/Deleting a Privacy Mask Area How to Delete Select the privacy mask area you want to delete and click [Delete]. How to Change The privacy mask area that was saved in the camera is Select the privacy mask area you want to change. deleted.
Panorama Creation Tool A panorama image capture/creation tool that shows the entire area that can be captured by this camera. When performing pan, tilt, or zoom operations, setting presets using the viewer, etc., you can see at a glance which part of the entire area the set area is occupying.
Display Screens of Panorama Creation Tool (12) (13) (14) (11) (10) Capturing a Panorama Image (1) [Load from camera] Show the panorama image saved in the camera. Click [Start Panorama Creation]. (2) [Save to camera] Save the currently shown panorama image in the The capture is started.
Panorama Creation Tool Opening a Panorama Image from Image • When a small value is entered for [Maximum Frame Rate: Video Transmission] under [Video] > [JPEG] in the Setting Files/Saving as Image Files page, panorama capture is slowed down. When the capture is complete, click [Finish Panorama You can open image files as a panorama image or save a Creation] if the image is satisfactory.
View Restriction Setting Tool View Restriction Setting Tool is a tool that limits the range that can be captured by the camera. If view restrictions have been set, you can limit the displayable capture range using the viewer. To limit zoom or a certain field of view when publishing live video, use the View Restriction Setting Tool to set the view restrictions easily.
View Restriction Setting Tool Display Screens of View Restriction Setting Tool (6)-1 (6)-2 (6)-3 (10) (11) (12) (13) (1) Image Display Area (6)-3 Telephoto preview frame (yellow frame) The image currently captured by the camera is shown. Telephoto restriction setting (restriction of Pan, tilt, and zoom operations are the same as in the maximum zoom ratio) VB-H41/610/710 Viewer.
Setting by Loading Position Information from [Wide-angle]: Wide-angle limit of the view restriction. Click [Get value] to load the zoom Image in Image Display Area ratio of the current camera angle. Select the [Apply the view restriction] checkbox. (11)[Display in panorama screen] Apply the current view restriction settings to the panorama screen.
View Restriction Setting Tool Maximum wide-angle viewing angle Pan controllable area Maximum horizontal captured area • The pan and tilt ranges vary depending on the zoom ratio (view angle). Setting view restrictions When wide-angle is selected, automatically restricts the capture of the camera the camera operating operating angle would exceed angle.
Preset Setting Tool A tool that lets you set presets and the home position. You can make the desired settings with the mouse by referring to the preview in the panorama or full image mode. You can also set Preset Tour whereby the camera tours and monitors multiple presets.
Preset Setting Tool Display Screens of Preset Setting Tool Preset Setting Tool has two display screens, the [Preset] tab and the [Preset Tour] tab. With the [Preset] tab, up to 20 presets and the home position are set while referring to the panorama screen or full image. With the [Preset Tour] tab, Preset Tour is set whereby the camera tours and monitors multiple presets.
(11)[Detailed Settings] (16)Camera Parameters Show the detailed settings. Displays the values for the pan and tilt positions and zoom viewing angle in accordance with the size and (11)-1 [Show in viewers] checkbox position of the preset preview frame on [Full Image]. Select this checkbox to use presets in the viewer.
Preset Setting Tool Using the Digital PTZ Function to Set Presets Operate the camera from the image display area, set it to the desired position and click [Quick Registration]. Use the Digital PTZ function to set part of the area that can be captured by the camera as a preset.
Click [Save settings]. Important • To use presets in the viewer, select the [Show in viewers] checkbox. Specifying Detailed Settings • Set presets again if the camera mounting conditions have If you want to fine-tune the camera angle or to adjust the been changed.
Preset Setting Tool Preset Tour (9) [Pause (sec)] Set the time at which the camera stops at the preset position. Set a preset tour whereby the camera tours and monitors the multiple presets currently set. You can set between 0 and 120 seconds in 5-second increments.
Select a preset in the tour schedule list, and set the preset operation. In [Speed (PT)] and [Speed (Z)], you can set the pan, tilt, and zoom speeds of the preset. In [Pause (sec)], you can enter the number of seconds for the camera to remain stationary at the preset position.
Intelligent Function Setting Tool This tool is used to set intelligent functions that perform uploads, notify the viewer, audio playback, etc., if a change has occurred in the captured image due to movement of a subject. Camera Tampering Detection Camera E-mail notification Moving Object Detection Volume Detection...
Abandoned Object Detection Detect objects that are carried in and abandoned for a certain amount of time. This function can be used to detect objects that have been left. Abandoned object detection is triggered when an object is left in the detection area for a specified duration.
The intelligent functions are not suitable for applications where high reliability is required. If constant and maximum reliability is required for surveillance it is not recommended that you use this function. Canon shall assume no liability for any accident, loss or other undesirable outcomes resulting from intelligent function operations.
Display Screen of Intelligent Function Setting Tool (2) (3) (11) (12) (13) (14) (15) (16) (17) (18) (10) (19) (20) (1) Image Display Area (5) [Obtain/Release Camera Control] button The image currently captured by the camera is This button is used to obtain/release the camera shown.
Intelligent Function Setting Tool Flow of Intelligent Function Setting Important It takes tens of seconds for the intelligent function to restart. No The intelligent functions are set according to the detection is performed while restarting. procedure below. For details on the setting method, see each setting page.
Intelligent Function Settings Important Add detection settings. Notes on intelligent function settings and operation • When setting intelligent function, do an actual detection test When you click [Add] in the [Detection Setting List], to confirm that detection will be performed correctly. the [New Detection Settings] dialog box is displayed.
Intelligent Function Setting Tool Setting Intelligent Function Detection For details on detection area setting operations, see “Setting Detection Areas” (p. 108). Settings [Clear] If the [Area Shape] is [Polygonal], the detection area set in the image display area is deleted. Setting Detection Criteria ([Detection Criteria] tab) (3) [Display Color]...
Setting Event Operations ([Event] tab) (4) Set the playback sound. [Sound Clip Name] Set operations to be performed upon detection of Select the sound that is to be played. The sound clip changes in a subject. name set for [Sound Clip Upload] under [Event] in the Setting page is shown in the pull-down list (p.
Intelligent Function Setting Tool • Click [Clear] to delete the polygonal detection area. When [Object Size (%)] is changed, an indicator frame showing the size of the object is displayed for 1 second in • The camera tampering detection area cannot be changed. the center of the image display area, allowing specification of the settings while checking the size ratio.
Any moving objects detected are shown with contour lines. Detect criteria for [Camera Tampering Detection] If [Object Size (%)] and [Duration (Sec)] are not exceeded, For [Camera Tampering Detection], the entire image contour lines are white. When all detection criteria are met, display area becomes the detection area.
Intelligent Function Setting Tool Detect criteria for [Passing Detection] Important Set the passing direction and decision point of the moving object for the detection line that the moving object will Perform a detection test in advance to make sure that the cross.
Select [Reduce effects of lighting change]. Click [Save settings]. Important A [Reduce effects of lighting change] setting may not work depending on the operating environment. Sudden changes in brightness that persist may also have the same effect. Perform a detection test to check what will work. Note Since changing [Detection Settings] restarts the intelligent functions, detection will not be performed during the tens of...
Log Viewer This tool lets you view the operating condition log of the camera. Display Screens of Log Viewer (10) (12) (11) (13) (14) (15) (16) (17) (18) (1) [Download] (8) [Copy] Download log files from this camera or SD memory Copy to the clipboard logs that you have selected on cards.
Downloading Log Files (13)[Date & Time] Set the date and time of the log you want to show using the filter function. When Log Viewer is launched, the latest log files will be Select the [Specify start date & time] or [Specify end downloaded and displayed automatically.
Log Viewer Saving a Log to a File/Opening a Saved Log Set the following conditions and click [Apply filter] to show only the logs matching the specified conditions. How to Save Click [Save to local file] and save using the [Save As] dialog box.
Recorded Video Utility This utility manages video recorded on an SD memory card. It allows you to play back recorded video and download it to a PC, display a video list or perform filtering. Display Screens of Recorded Video Utility (12) (10) (11)
Recorded Video Utility Confirming Recorded Video Narrowing Down the Number of Videos Use [Filter] to narrow down the number of videos that appear in the video list to the ones you need. Set the following conditions and click [Apply filter] to show only the videos matching the specified conditions.
Playing Back Videos Important Since the Recorded Video Utility processes both files Videos selected in the video list can be played back in the downloaded to a PC and its original videos recorded on the SD [Playback Videos] area. memory card, the video list will not display correctly if files The appearance and operations of the [Playback Videos] downloaded to a PC are manually deleted.
Recorded Video Utility Deleting Videos Button Description Move to first frame You can delete videos from an SD memory card. Select a video to delete in the video list. Move to previous frame Fast rewind Click [Delete from Camera]. Playback The video is deleted from the camera.
Control for Admin Operating the Control Items This panel is used to adjust video from the camera that is displayed by each Admin Tool. The panel is available to The panel operates in the same way as Control for Admin the Privacy Mask Setting Tool, View Restriction Setting of the Admin Viewer.
Chapter Admin Viewer/VB Viewer ❏ Differences between the Admin Viewer and the VB Viewer ❏ User Authorities and Camera Control Privileges ❏ Viewer Startup and Operation ❏ Camera Control and Obtaining Camera Control Privileges ❏ Admin Viewer Operation and Settings...
Overview of Viewer Accessing this viewer via a web browser allows you to display images and operate the camera. Two types of viewer are available, the Admin Viewer and the VB Viewer. VB-H41/610/710 Viewer Admin Viewer VB Viewer control assigned by the Administrator beforehand Important (p.
Overview of Viewer The four authorities that can be set for users are privileged completely prohibit all camera access from guest users camera control, camera control, video distribution and by disabling all their authorities. audio distribution. Users must have privileged camera control to use the Important Admin Viewer.
Video Distribution VB Viewer Video size, video display size, full screen mode, reconnect, audio reception, get a Audio Distribution snapshot Panorama display Digital PTZ Video Distribution* VB Viewer Video size, video display size, full screen mode, reconnect, get a snapshot Panorama display Digital PTZ *1 PTZ: Pan, tilt, zoom...
Launching the Viewer Launching the Viewer The viewer is launched. Important • The Admin Tools Certificate must be installed on a PC that is using the Admin Viewer. (p. 26) • This Operation Guide explains relevant operations based on the IP address “192.168.100.1” (factory default setting). You must enter the actual IP address set for the camera when following instructions.
How to Operate the Viewer Display Screens of Admin Viewer The following gives an overview of the functions of buttons, boxes and other screen elements displayed in the Admin Viewer. The following screen shows the Admin Viewer with all panels opened. In practice, you only open panels that are necessary, and can put them anywhere desired in the web browser.
How to Operate the Viewer (12)[Obtain/Release Camera Control] button (28)Digital PTZ Panel This button is used to obtain/release the camera This panel is displayed upon clicking the [Digital PTZ] control privileges. button. (13)Information Field (29)Digital PTZ Area Designator Information messages, warning messages and error Specify the area in the image display area to crop with messages are shown to the user.
(5) [Reconnect] button (21)Digital PTZ Panel The camera is reconnected. This panel is displayed upon clicking the [Digital PTZ] button. (6) [Audio Reception] button Audio from the camera is received and output. (22)Digital PTZ Area Designator Specify the area in the image display area to crop with (7) Control Privilege Status Indicator Digital PTZ.
How to Operate the Viewer Change the Camera Angle in the Panorama Control privileges assigned (restricted time counting down) Display Area If another user is waiting for control privileges Click the [Panorama Display] button. while you are assigned control privileges, your remaining time is shown on the control privilege status indicator.
Changing the Camera Zoom Ratio Using the Preset/Home Position Move the knob on the slider up or down to zoom in or out You can control the camera using presets and home The camera zoom ratio will change according to the knob position registered in the camera beforehand (p.
How to Operate the Viewer position that was adjusted at the time of installation by transmitting just part of the camera effective pixel area (1920 x 1080) from the camera to the viewer. Note For details on how this function differs from Viewer PTZ, see p.
display the image inside the frame in the image display Note area. • When the VB Viewer is launched, the video size set for the camera is applied. Note When the Admin Viewer is launched for the first time, the camera Register the preset or home position beforehand using the Preset settings are applied, but from then on settings from the previous Setting Tool (p.
• The first time the Receive Audio panel is launched, a message to displayed in the snapshot panel. install the add-on “Canon Network Camera Audio Receiver” will be To save a still image, right-click on it and select [Save displayed in the information bar of the web browser. Install the add- Picture As] from the menu that appears.
Checking Information The following icons will appear depending on the content of the information displayed. Icon (color) Meaning Description Appears when a camera operation has been successful. The following information appears. • Help messages, such for each button and pull down menu •...
Note The first time the Send Audio panel is launched, a message to install the add-on “Canon Network Camera Audio Receiver” will be displayed in the information bar of the web browser. Install the add-on. Magnifying Part of the Image (Viewer...
Adjusting the Preview Frame Size Exiting Viewer PTZ Drag the preview frame line to make the frame smaller, Click the [Viewer PTZ] button again. The Viewer PTZ and a magnified view of the image in the frame will be panel closes and Viewer PTZ is exited. shown in the image display area.
Performing Operations and Settings in the Admin Viewer Opening/Closing Control Items Setting the Smart Shade Control Clicking the title of a control item will open or close it. The smart shade control function differs from backlight compensation in that only dark areas are brightened while ⇔...
[Fixed at Infinity] : You can set the focus so that it is (3) [Metering Mode] fixed near infinity. When [Auto], [Auto (Flickerless)] or [Auto (Shutter- priority AE)] is selected for the exposure mode, the metering mode can be selected from [Center- Important Weighted], [Average] or [Spot].
Performing Operations and Settings in the Admin Viewer (3) [Lock] Important The white balance is fixed to that of the video currently received. If the subject is a traffic signal or electronic scoreboard, etc., To forcibly fix the white balance according to the light the captured image may flicker.
Night Mode. Can only be set when [Focus] is set to Under the lighting conditions selected in step 1, adjust [Manual] (p. 137). the focus position as required while watching the video. Click [Register focus position]. [Registered] will appear next to the mode, [Day Mode] or [Night Mode], picked in step 1.
Performing Operations and Settings in the Admin Viewer Setting a Frame Rate Example: Setting 1: Image Detection status ON Other settings: Image Detection status OFF Note The icon signifying Detection mode will be displayed for a [Maximum Frame Rate] maximum of five minutes (except for Moving Object Detection). You can select the maximum frame rate for displayed (3) [Intelligent Function (Volume detection)] video from one of twelve levels between [30fps] to...
Recording to an SD Memory Card Confirming Manually Recorded Video Manually Use the Recorded Video Utility (p. 116) to confirm video manually recorded to an SD memory card. Click the [Recorded Video Utility] button to start the Video displayed in the Admin Viewer can be manually Recorded Video Utility from the Admin Viewer.
SD Memory Card Access You can set the camera so that the following data is saved automatically to the camera’s SD memory card. (“Chapter 5 Setting Page”, “[Memory Card] SD Memory Card Operations and Settings” (p. 73)). • Image files when recording-mode stream transmission failed to be sent due to network errors (JPEG only) •...
• When deleting a video using a method other than the Recorded Video Utility, you must perform [Recreate Video Management Information] under [Memory Card] in the setting page (p. 74). • Canon will assume no liability for any accident or damage resulting from use of FTP software. Directory Structure for Data Downloaded with Recorded Video Utility When video on an SD memory card is downloaded to a computer with the Recorded Video Utility, folders are created automatically in accordance with conditions such as the camera and the date and time.
File Name Format for Data Downloaded with Recorded Video Utility Example:Video, manually recorded on Sept. 10, 2012, starting from 16:06:19 (Camera Time Zone: GMT+09:00). 20120910 070618-070619- M 00 _ 507.mov (1) Video recording date (2) File creation time (UTC) (3) Recording start time (UTC) (4) Recording type E: Event M: Manual recording...
Pan position -179.99 – 180.00 Tilt position -179.99 – 180.00 Zoom position 0.01 – 300.00 Camera server VB-H41/VB-H610VE/VB-H610D/VB-H710F Year of capture time 2001 – 2031 Month of capture time 01 – 12 Day of capture time 01 – 31 Day of week of capture time 0 –...
Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (p. 58) [Parameter (query string)] All modifiers can be used. [FTP Upload] (p. 58) [Subdirectory Name to Create] Only the modifiers %y,%m,%d,%w,%H,%h,%n can be used. [File Name to Create] Only the modifiers %y,%m,%d,%w,%H,%M,%S,%s,%n can be used.
Troubleshooting Before contacting the dealer where you purchased the product or Canon's Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list.
RM Viewer or another viewer that lets the administrator use audio. • In VB Viewer, audio cannot be used if the Canon Network Camera Audio Receiver 3.0 add-on is not installed. The camera cannot be controlled.
List of Log Messages Log Messages on the Camera W031 Transmitted video data size [info] Description %1= host=<Host>, user=<User>, Log messages are classified into the following types. video=<jpg | h264>:<Number of frames> (W031) Category Level Code Fault level W: WebView session, V: Session-less video client crit Error...
Application (Uploader) Messages A134 Invalid upload setting (FTP/HTTP mode) [notice] Description ftp/http mode invalid. uploader set <none> forcibly (A134) A004 Starting and stopping of uploader [info] Meaning The upload mode setting is invalid. The Description %1 uploader (A004) upload function was forcibly disabled. Starting or stopping Meaning The uploader was started or stopped.
List of Log Messages A272 Upload communication buffer overflowed B011 Audio client connected [info] [warning] Description [%1] %2 connected n=%3 (B011) Description ftp/http queue is full (A272) Client type (send | recv) Meaning Upload data overflowed from the Client host IP address communication buffer.
B103 Client forcibly disconnected [notice] B401 Audio device initialization failed [err] Description %1 access denied [%2] (B103) Description audio device initialization error [%1] (B401) Client host IP address Error number Denial type (41 | 42 | 4a) Meaning The audio device could not be initialized. The audio server stops.
List of Log Messages V200 Video input warning [warning] V401 Video input command error [crit] Description video %1 warning - %2 (V200) Description video %1 command error - %2 (%3) (V401) Video number Video number Error number Process description Meaning An error that permits recovery of the video Error details input system was detected.
Application (SD Memory Card) Messages H201 Timeout disconnect [warning] Description a request for %1 timed out after writing %d seconds (H201) M001 Starting and stopping of SD control module [info] Request URI Description %1 sdctrl (M001) 360 (Timeout time) Starting or stopping Meaning Disconnected due to HTTP server timeout (360 sec.).
List of Log Messages S070 Change to SSL certificate [info] S310 Working error in event service [err] Description ssl: succeeded to %1 certificate (S070) Description cannot work event [%1] [%2] [%3] (S310) generate | load | delete | restore Error number Meaning A certificate was generated/loaded/deleted/ Cause of error...
S410 Event service initialization error [crit] Description event initialization error [%1] [%2] (S410) Error number Cause of error Meaning An error occurred in the initialization of the event service. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. S411 External input/output service initialization error [crit] Description...
List of Viewer Messages Messages Displayed in the Information Field Messages displayed in the information field of the viewer are classified into the following three types. Icon Category Explanation Information Message Help messages on various buttons, pull-down lists, etc., as well as frame rate and other information from the camera are shown.
The [Audio] button has been clicked when there is no audio device or the audio device has been disabled in the PC. Failed to initialize Canon Network Camera Audio ActiveX plugin is not installed within ten seconds after clicking the [Audio] Receiver.
In this case, press the reset switch at the back of the camera. On the Setting Menu page, click [Maintenance]. For VB-H610VE/VB-H610D, remove the dome case. The maintenance page appears. For dome case removal, see the “Installation Guide”...
PC to set an IP address appropriate for the environment in which the camera is used (See “Performing Initial Settings for the Camera” (p. 28)). VB-H41 For VB-H610VE/VB-H610D, attach the dome case. For dome case attachment, see the “Installation Reset Switch Guide” included with the camera.
List of Factory Default Settings Item Setting Item Setting Installation Location • User Name (Administrator ID) root • Current Date and Time • Administrator password camera • Setting • Path to setting pages admin Setting Method Set manually • LAN Auto-Setting of NTP Server Disable LAN Interface...
Item Setting Item Setting • External Input Device 1 • General Upload Device Name (alphanumeric Upload Upload Disabled characters) Video Format JPEG • External Input Device 2 Frame Rate Device Name (alphanumeric Pre-event Buffer (number of characters) frames) • External Output Device 1 Post-event Buffer (number of Device Name (alphanumeric frames)
List of Factory Default Settings Item Setting Item Setting • Video Server Pulse Output Time (sec) Maximum Number of Clients • External Device Input Camera Control Queue Length External Device Input Event Enable Maximum Connection Time • External Device Input 1 (sec.) Operation Mode Normally Open...
Item Setting Item Setting E-mail Notification Disable Guest user External Device Output Disable Camera Control Checked Day/Night Mode Switching Disable Video Distribution Checked • Timer 2 Audio Distribution Checked Timer Event Disable • IPv4 Host Access Restrictions Start Time 00:00 Apply Host Access Restrictions Disable End Time...
List of Factory Default Settings Item Setting Item Setting 12: / 128 Yes SA ESP Encryption Key (inbound) 13: / 128 Yes SA ESP Authentication Key 14: / 128 Yes (inbound) 15: / 128 Yes SA ESP SPI (inbound) 16: / 128 Yes SA AH Authentication Algorithm HMAC_SHA1_96 17: / 128 Yes...
Item Setting Item Setting • IPsec Set 3 Destination Subnet Mask Length 16 IPsec Set Disable Destination Prefix Length IPsec Mode Tunnel Mode IKE Pre-Shared Key Destination IPv4 Address SA ESP Encryption Algorithm Destination IPv6 Address SA ESP Authentication HMAC_SHA1_96 Algorithm Source IPv4 Address SA ESP Encryption Key...
List of Factory Default Settings Item Setting SA ESP Encryption Key (inbound) SA ESP Authentication Key (inbound) SA ESP SPI (inbound) SA AH Authentication Algorithm HMAC_SHA1_96 SA AH Authentication Key (outbound) SA AH SPI (outbound) SA AH Authentication Key (inbound) SA AH SPI (inbound) •...
Index Full Screen Mode ..........132 Logs ............77, 113 Gain ............52, 138 MAC Address ............. 28 Guest User ............123 Maintenance ............77 Maximum Frame Rate ........55 Maximum Packet Size ........47 Memory Card ............. 73 H.264 ..............55 Message Home Position ........
Post-event Buffer ...........57, 73 Time Zone ............50 Pre-event Buffer ..........57, 73 Timer ..............64 Prefix ..............67 Top Page ............42 Preset ............62, 64 Troubleshooting ..........149 Use .............130 Preset Setting Tool ..........94 Preset Tour ............99 Unmount ............. 73 Privacy Mask Setting Tool ........83 Upload ...............
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Bovenkerkerweg 59, 1185 XB Amstelveen, Japan The Netherlands CANON U.S.A., INC. CANON EUROPE LTD. One Canon Park, Melville, New York 11747, U.S.A. 3 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET, United Kingdom • 1-800-OK-CANON (1-800-652-2666) CANON FRANCE SAS CANON CANADA INC.