NEC Express5800/320Fd-LR User Manual page 436

7-26 Troubleshooting
SCSI device timeout appears in the system event log:
→ This symptom occurs when the processing speed of HDDs is slower than the
request from the operating system. The process will be continued properly by the
retry function.
It is likely to occur when the server shifts from the simplex mode to the duplex
mode at OS startup or during maintenance operations. If the number of the
following errors recorded in the system event log is few, ignore the errors.
This error is logged about 5 times when the server shifts from the simplex mode to
the duplex mode during maintenance operations. Ignore these errors as well.
Source:
Type:
EventID:
Description: The device, \Device\Scsi\adpu320xx, did not respond within the
Source:
Type:
EventID:
Description: The driver for device \Device\Scsi\adpu320xx detected a port
If this error is recorded many times, the hard disk drive may be faulty. Contact
your service representative.
Event log which warn CPU load monitoring is registered:
→ If NEC ESMPRO Agent cannot get performance information from the OS due to a
temporary resource shortage or high load ratio on the system, it will record the
following event log. However, there is no real problem on operation. (In the
description, Y and X represent alphanumeric characters.)
Source:
Type:
Event ID:
Description: Cannot get system performance information now (YYYY
If NEC ESMPRO Agent cannot get information, it will treat the load ratio as 0%.
So, if NEC ESMPRO Agent cannot get information continuously, the CPU load
ratio may appear lower than the actual value.
Error log is registered on the OS start:
→ The following event may be registered when the OS starts. This log may also be
registered when the ftSys SSN service functions normally.
Source:
Type:
Event ID:
Description: Description: ft Sys SSN service hung on starting.
adpu320
Error
9
timeout period.
adpu320
Error
117
timeout due to prolonged inactivity. All associated busses were
reset in an effort to clear the condition.
ESMCpuPerf
Information
9005
Code=xxxx).
Service Control Manager
Error
7022