Blackberry 9788 User Manual page 109

User Guide
3. Change the Message Viewer Icons field.
4. Press the
key > Save.
Change the encryption algorithms for PGP protected messages
If a message has multiple recipients, your BlackBerry® device uses the first selected encryption algorithm in the list that all
recipients are known to support.
1. On the Home screen or in a folder, click the Options icon.
2. Click Security > PGP.
3. Select the check box beside one or more encryption algorithms.
4. Press the
key > Save.
Turn off the prompt that appears before a PGP protected message is truncated
1. On the Home screen or in a folder, click the Options icon.
2. Click Security > PGP.
3. Change the Message truncation mode field to Send Anyway or More All And Send.
4. Press the
key > Save.
To turn on the prompt again, change the Message truncation mode field to Prompt User.
Turn off the prompt that appears when you use a PGP key that is not recommended for use
1. On the Home screen or in a folder, click the Options icon.
2. Click Security > PGP.
3. Clear the Warn about problems with my PGP keys check box.
4. Press the
key > Save.
To turn on the prompt again, select the Warn about problems with my PGP keys check box.
Troubleshooting: PGP protected messages
Some signing and encryption options aren't available on my device
Try performing the following actions:
• Verify that the email account that you're using supports all signing and encryption options.
• If you use message classifications, verify that the message classification supports the signing or encryption options that
you want. Try using a different message classification.
I cannot open an attachment in an encrypted message
The attachment information might not be available on the BlackBerry® Enterprise Server, your administrator might have set
options to prevent you from opening attachments in encrypted messages, or you might have received the message from an
email account that does not support attachments in encrypted messages.
Messages
107