Vodavi Starplus Triad-S Product Description Manual page 15

xii
Personalized Messages ...................................................................................... 5-76
Personalized Messages - Custom ........................................................... 5-77
Date and Time Entry on Personalized Message ................................ 5-77
Personalized Message Code on a Flex Button ................................... 5-79
Scrollable Canned Messages .................................................................... 5-79
Pulse-to-Tone Switchover ................................................................................ 5-80
Repeat Redial ........................................................................................................ 5-81
Ring Tone ................................................................................................................ 5-82
Save Number Redial (SNR) ............................................................................... 5-84
Speakerphone ....................................................................................................... 5-85
Speed Dial .............................................................................................................. 5-85
Station Speed Numbers ............................................................................. 5-85
System Speed Numbers ............................................................................. 5-86
Station Relocation ............................................................................................... 5-87
Text Messaging (Silent Response) ................................................................. 5-88
Uniform Call Distribution (UCD) ..................................................................... 5-90
UCD Calls In Queue Display ...................................................................... 5-90
UCD Overflow Station - Forwarding Assignments ........................... 5-91
Universal Day/Night Answer (UDA/UNA) ................................................... 5-92
Voice Mail Groups (VM) ..................................................................................... 5-93
VM Transfer with ID Digits ......................................................................... 5-93
VM Tone Mode Calling Option ................................................................ 5-94
Volume Control Bar (DKT) ................................................................................. 5-95
Zap Tone ................................................................................................................. 5-96
6 Single Line Telephone Operation
Introduction ........................................................................................................... 6-3
Account Codes ..................................................................................................... 6-6
Automatic Call Distribution (ACD) ................................................................. 6-6
Agent Login/Logout .................................................................................... 6-6
ACD Agent HELP ........................................................................................... 6-8
ACD/UCD Available/Unavailable Mode ............................................... 6-8
Automatic Line Access ....................................................................................... 6-9
Call Back .................................................................................................................. 6-9
Call Brokering ........................................................................................................ 6-9
Call Forward ........................................................................................................... 6-10
Call Forward - Follow-Me ........................................................................... 6-10
March 2001