Sun Microsystems Sun Enterprise 220R Owner's Manual
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Sun Microsystems Sun Enterprise 220R Owner's Manual

Sun Microsystems Sun Enterprise 220R Owner's Manual

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Sun Enterprise
220R Server
™
Owner's Guide
Sun Microsystems, Inc.
901 San Antonio Road
Palo Alto, CA 94303-4900 USA
650 960-1300
Fax 650 969-9131
Part No.: 806-1079-10
Revision A, October 1999
Send comments about this document to: docfeedback@sun.com

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  • Page 1 Sun Enterprise 220R Server ™ Owner’s Guide Sun Microsystems, Inc. 901 San Antonio Road Palo Alto, CA 94303-4900 USA 650 960-1300 Fax 650 969-9131 Part No.: 806-1079-10 Revision A, October 1999 Send comments about this document to: docfeedback@sun.com...
  • Page 2 Microsystems, Inc. The OPEN LOOK and Sun™ Graphical User Interface was developed by Sun Microsystems, Inc. for its users and licensees. Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry. Sun holds a non-exclusive license from Xerox to the Xerox Graphical User Interface, which license also covers Sun’s licensees who implement OPEN...

  • Page 3: Regulatory Compliance Statements

    Shielded Cables: with FCC radio frequency emission limits. Networking connections can be made using unshielded twisted-pair (UTP) cables. Any modifications made to this device that are not approved by Sun Microsystems, Inc. may void the Modifications: authority granted to the user by the FCC to operate this equipment.

  • Page 4: Bsmi Class A Notice

    BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance label. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 5: Declaration Of Conformity

    Declaration of Conformity Compliance ID: E220R Sun Enterprise 220R Server This product has been tested and complies with the following rules and requirements. USA—FCC Class A This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.
  • Page 6 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 7: Safety Agency Compliance Statements

    Read this section before beginning any procedure. The following text provides safety precautions to follow when Standby – The On/Standby switch is in the installing a Sun Microsystems Enterprise 220R system. standby position. Safety Precautions For your protection, observe the following safety...

  • Page 8: Power Cord Connection

    Sun products that use laser technology comply with Class 1 system chassis. laser requirements. Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 viii Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 9 Ihrer Stromquelle mit der Spannung und Frequenz Nehmen Sie keine mechanischen oder elektrischen übereinstimmen, die auf dem Etikett mit den Änderungen an den Geräten vor. Sun Microsystems, elektrischen Nennwerten des Geräts angegeben sind. übernimmt bei einem Sun-Produkt, das geändert wurde, Stecken Sie auf keinen Fall irgendwelche Gegenstände...
  • Page 10 Netzkabel nicht an, wenn das Netzteil aus der Abdeckung besteht die Gefahr von Systemeinheit entfernt wurde. Stromschlag und Systemschäden. Einhaltung der Richtlinien für Laser Sun-Produkte, die mit Laser-Technologie arbeiten, entsprechen den Anforderungen der Laser Klasse 1. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 11 Ne pas apporter de modification mécanique ou électrique matériels. au matériel. Sun Microsystems n’est pas responsable de la conformité réglementaire d’un produit Sun qui a été Symboles modifié.
  • Page 12 Elles risquent d’exploser en cas de mauvais traitement. Ne pas jeter la batterie au feu. Ne pas la démonter ni tenter de la recharger. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 13: Normativas De Seguridad

    Ne remplacez ce bloc que par un bloc-batterie Sun Microsystems du même Normativas de seguridad type. Ne le démontez pas et n’essayez pas de le recharger hors du système. Ne faites pas El siguiente texto incluye las medidas de seguridad que se brûler la batterie mais mettez-la au rebut...

  • Page 14: Cumplimiento De La Normativa Selv

    Precaución – De acuerdo con la norma DIN 45 635, Parte 1000, se admite un nivel de presión acústica para puestos de trabajo máximo de 70Db(A). Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 15: Nordic Lithium Battery Cautions

    Las pilas sólo deben sustituirse por el mismo tipo de paquete de pilas de Sun Microsystems. No las desmonte ni intente recargarlas fuera del sistema. No arroje las pilas al fuego. Deséchelas siguiendo el método indicado por las disposiciones...
  • Page 16 Levér det brugte batteri tilbage til leverandøren. Suomi VAROITUS – Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 17: Table Of Contents

    System LED Indicators 9 System Setup 11 About the Parts Shipped to You 12 Using the Setup and Rackmounting Guide 12 Tools Required for Setup and Rackmounting 12 How to Install the Sun Enterprise 220R Server 13 About Server Rackmounting xvii...
  • Page 18 Hot-Pluggable Disk Drives 63 Support for RAID 0, RAID 1, RAID 0 + 1, and RAID 5 Disk Configurations 63 Power Supply Redundancy 64 Hot-Swappable Power Supplies 64 Four Levels of Diagnostics 64 xviii Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 19 About Memory 66 Configuration Rules 66 About CPU Modules 67 Configuration Rules 67 About Peripheral Component Interconnect (PCI) Buses 68 Configuration Rules 69 About Disk Array Configurations and Concepts 70 Disk Concatenation 71 Disk Mirroring: RAID 1 71 Disk Striping: RAID 0 72 Disk Striping With Parity: RAID 5 72 Hot Spares 72 Hot Plug 73...
  • Page 20 About OpenBoot Diagnostics (OBDiag) 126 OBDiag Menu 127 OBDiag Configuration Variable Settings 128 How to Use OpenBoot Diagnostics (OBDiag) 129 How to Set the Diagnostic Level for POST and OBDiag 131 Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 21 About SunVTS Software 132 How to Check Whether SunVTS Software Is Installed 134 How to Use SunVTS Software 135 About Sun Enterprise SyMON Software 137 About Troubleshooting Your System 138 Error Indications 138 Software Commands 143 About Diagnosing Specific Problems 147 Network Communications Failure 147 Power-On Failure 149 Video Output Failure 149...
  • Page 22 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 23: Preface

    Sun Enterprise 220R server are covered in this manual. With the exception of internal disk drives in the Sun Enterprise 220R server, all other component or part installation or replacement is to be performed by qualified service providers.

  • Page 24: How This Book Is Organized

    Chapter <$elemparanumonly<$elemtext describes how to attach the cables needed to get the Sun Enterprise 220R server hardware up and running. For information about rackmounting the server, consult the Sun Enterprise 220R Server Setup and Rackmounting Guide that accompanied your system. For the operating system software, the chapter explains what you need to do and points you to the appropriate software manuals for additional information.
  • Page 25 Using UNIX Commands This document does not contain comprehensive information on basic UNIX® commands and procedures such as shutting down the system, booting the system, and configuring devices. See one or more of the following for this additional information: Solaris Handbook for Sun Peripherals AnswerBook™...

  • Page 26: Related Documentation

    Solaris System Administrator AnswerBook administration SPARC: Installing Solaris Software Using operating system software Solaris User’s Guide Miscellaneous Solaris on Sun Hardware AnswerBook Solaris Handbook for Sun Peripherals Solaris 7 Sun Hardware Platform Guide xxvi Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 27: Sun Welcomes Your Comments

    Accessing Sun Documentation Online The docs.sun.com web site enables you to access Sun technical documentation on the Web. You can browse the docs.sun.com archive or search for a specific book title or subject at: http://docs.sun.com Sun Welcomes Your Comments We are interested in improving our documentation and welcome your comments and suggestions.
  • Page 28 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 29: System Overview

    C H A P T E R System Overview This chapter introduces you to the Sun Enterprise 220R server and explains some of its features. The following information is covered in this chapter: “About the Sun Enterprise 220R Server” on page 1 “Locating Front Panel Features”...
  • Page 30 A 5.25-inch by 1.6-inch (13.35-cm x 4.06-cm) CD-ROM drive is standard, or a 1.0-inch (2.54-cm) tape drive is optional, on the Sun Enterprise 220R server and is installed in the upper bay of the removable media assembly (RMA). The CD-ROM drive has multimedia features, which include multi-session capability and fast access for image and video data.
  • Page 31 PCI frame buffer card, monitor, keyboard, and mouse. UPA graphics is not supported in the Sun Enterprise 220R server. The server can also be administered from a remote system connected to the server over an Ethernet network.

  • Page 32: Locating Front Panel Features

    Tape drive Status panel Unlocked control Locked Power button Right door Left door For more information about status panel controls and indicators, see “About the Status and Control Panel” on page 7. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 33 Opening the system’s front doors provides access to the system’s configured hot- swappable internal disk drives or redundant power supplies. The illustration below shows the additional accessible features with system front doors open. Power supply Internal disk retainers drive LEDs Internal disk drives Power supply 2...

  • Page 34: Locating Back Panel Features

    A ground screw hole 0.157 inches in diameter and 0.236 inches deep (4 mm x 6 mm) is located in the lower-right corner of the back panel. Contact your Sun sales representative, if you need a grounding strap. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 35: About The Status And Control Panel

    About the Status and Control Panel The status and control panel includes two LED indicators and a three-position security keyswitch. LED indicators Power button Power- On/Off position Keyswitch Locked position Standby position Chapter 1 System Overview...

  • Page 36: Keyswitch Settings

    This setting places the system in Standby mode by turning off power to all internal system components and by placing the power supplies in Standby mode. When the keyswitch is in this position the server’s Power button is disabled. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 37: System Led Indicators

    System LED Indicators The two system LEDs consist of a system health indicator and a fault indicator. The system health indicator lights continuously green to show that the system is functioning normally. The fault indicator lights when a problem is detected in the system.
  • Page 38 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 39: System Setup

    C H A P T E R System Setup This chapter, used with the Sun Enterprise 220R Server Setup and Rackmounting Guide describes how to rackmount a server and attach all cords and cables needed to get the Sun Enterprise 220R server up and running. Where software is involved, this chapter explains some of what you need to do, and then points you to the appropriate software manuals for the rest of the information.

  • Page 40: About The Parts Shipped To You

    Using the Setup and Rackmounting Guide Shipped with your system is the Sun Enterprise 220R Server Setup and Rackmounting Guide that describes procedures for rackmounting the server and attaching all cords and cables needed to get the server up and running. Use this owner’s guide with the setup and rackmounting guide to install your server.

  • Page 41: How To Install The Sun Enterprise 220R Server

    Server Before You Begin The Sun Enterprise 220R server is a general-purpose server, which you can use for many types of applications. Exactly how you set up your machine depends in some measure upon what you want it to do.
  • Page 42 3. Install the system into the rack. The server is shipped with inner glides attached. See “About Server Rackmounting” on page 18 and the Sun Enterprise 220R Server Setup and Rackmounting Guide accompanying your system for installation instructions for the rack. If the system’s slide assembly rails are already mounted in a rack, see “How to Place the System...
  • Page 43 Note – Each outlet must connect the system to a 15A circuit for North America and Japan, and to a 10A circuit for Europe. See your local electrical codes. Note – If your server includes a second power supply, connect the second AC power cord to the left inlet labeled (2).
  • Page 44 10. Decide on your internal disk array configuration. For information about possible configurations, see “About Disk Array Configurations and Concepts” on page 70. Consult the Solstice DiskSuite User’s Guide for information about implementing your disk configuration. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 45 See the appropriate documents provided in the server media kit for a complete listing of included software and detailed installation instructions. 12. Load the Sun Enterprise 220R Server Hardware AnswerBook2 online documentation. See the installation instructions that accompany the CD-ROM disc in the Sun Enterprise 220R documentation set.

  • Page 46: About Server Rackmounting

    69.2 cm) and requires a minimum of four vertical rack units (RUs). The system has a maximum weight of 65 lb (34 kg). Shipped with your system is the Sun Enterprise 220R Server Setup and Rackmounting Guide that describes the procedure for rackmounting the server. Use the guide to rackmount your server.
  • Page 47 Caution – A ground screw hole is located in the lower right corner of the chassis back panel. For more information about rackmounting peripherals, see the documentation accompanying the peripheral. Ninth Holes 99, 100, or 101 Third Holes 27, 28, or 29 Holes 3, 4 or 5 Second Holes 15, 16, or 17...

  • Page 48: How To Remove The System From The Rack

    Review the steps in the next section with your helper beforehand and discuss how to coordinate your efforts to ensure your mutual safety. Caution – When completing a two-person procedure, always communicate your intentions clearly before, during, and after each step to minimize confusion. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 49: What To Do

    What to Do 1. Extend the server from the rack, and then position one person on each side of the system, facing the system glides. When you are both in position, verify that your helper understands what to do with the system after you release the server and remove it.

  • Page 50: What Next

    7. Reattach, close, and lock the rack doors as appropriate. What Next For information about placing the system into the rack glides, see: “How to Place the System Into the Rack” on page 23 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 51: How To Place The System Into The Rack

    How to Place the System Into the Rack This procedure assumes that the slide assembly is already installed in the rack. For additional information on the slide assemblies and rack enclosers, see the setup guide and the owner’s guide. Caution – The chassis is heavy, and two people are required to place the system into the rack slide assembly in the following procedure.
  • Page 52 Each person should place both hands beneath the chassis and support half the weight of the system. 4. Carry the system from its location to the front of the rack enclosure. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 53 5. Insert the system glides into the inner slides of the rack glides. Verify that the empty rack slides are completely inside their protective outer glides. Slide the crimped end of each system glide into the corresponding inner slide within the rack glide.
  • Page 54 7. Simultaneously press in on both flat spring catches and slide the system completely into the rack. Each person presses one spring catch and helps slide the system completely into the rack enclosure. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 55 8. Tighten the four captive screws securing the system to the left and right vertical rails at the front of the rack. Use a Phillips #2 screwdriver to tighten the four captive screws, which are in recessed access holes in the filler panels affixed to the system’s front panel. 9.

  • Page 56: About Communicating With The Server

    PCI slot, and attach a monitor, mouse, and keyboard to the appropriate back panel ports. For detailed instructions, see “How to Configure a Local Graphics Console” on page 31. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 57: How To Attach An Alphanumeric (Ascii) Terminal

    How to Attach an Alphanumeric (ASCII) Terminal Before You Begin If your server is configured without a local graphics console, you need to attach an alphanumeric (ASCII) terminal (or establish a tip connection) to the server in order to install the system software and to run diagnostic tests. For background information, see “About Communicating With the Server”...
  • Page 58 See the documentation accompanying your terminal for more information. What Next You can now issue system commands from the terminal keyboard and view system messages. Continue with your installation or diagnostic procedure as needed. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 59: How To Configure A Local Graphics Console

    1. Install the graphics card into a vacant PCI slot. Note – Installation must be performed by a qualified service provider. For further information, see the Sun Enterprise 220R Server Service Manual, or contact your qualified service provider. Chapter 2...
  • Page 60 2. Attach the monitor video cable to the graphic card’s video port. Tighten the thumbscrews to secure the connection. 3. Connect the monitor’s power cord to an appropriate AC power outlet. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 61 4. Connect the keyboard cable to the server’s keyboard/mouse port. 5. Connect the mouse cable to the appropriate receptacle on the keyboard. What Next You can now issue system commands from the keyboard and view system messages. Continue with your installation or diagnostic procedure as needed. Chapter 2 System Setup...

  • Page 62: How To Power On The System

    A terminal or monitor is required for viewing system messages. For setup instructions, see “How to Attach an Alphanumeric (ASCII) Terminal” on page 29 or “How to Configure a Local Graphics Console” on page 31. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 63 3. Turn the front panel keyswitch to the Power-On/Off position. See “About the Status and Control Panel” on page 7 for information about each keyswitch setting. 4. Press the front panel Power button once. See “Keyswitch Settings” on page 8 for information about each keyswitch setting. Power-On/Off position Power button Note –...
  • Page 64 5. Turn the keyswitch to the Locked position. The Locked position prevents accidentally powering-off the system. See “Keyswitch Settings” on page 8 for information about each keyswitch setting. Locked position Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 65: How To Install The System Software

    The method that you will use to boot your system depends on how you will configure the system. What to Do The Sun Enterprise 220R server requires the Solaris 2.6 Hardware 5/98 operating environment or the Solaris 7 Hardware 8/99 operating environment, and subsequent compatible operating system releases.
  • Page 66 Operating Environment Installation CD, to install the system software. Then follow the normal boot net or boot net - install procedure, depending on your desired boot device. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 67 Solaris 7 Software Installation Installing the Operating System From CD-ROM Follow the installation instructions accompanying the Solaris release CD-ROM in the Solaris media kit. Also in the media kit is the Solaris on Sun Hardware Platform Guide, which you should read for platform specific information about the system software installation.

  • Page 68: How To Select The Boot Device

    Before you can select a boot device, you must complete the installation procedure; see: “How to Install the Sun Enterprise 220R Server” on page 13 Specifically, you must perform the following tasks: Set up a system console; see “About Communicating With the Server” on page 28 Power on the system;...
  • Page 69 What to Do 1. At the ok prompt, type: ok setenv boot-device device-specifier where the device-specifier is one of the following: cdrom – Selects the CD-ROM drive disk – Selects the hard disk tape – Selects the SCSI tape drive net –...
  • Page 70 What Next For more information about using the OpenBoot firmware, see the OpenBoot 3.x Command Reference Manual in the Solaris System Administrator AnswerBook collection for your specific Solaris release. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 71: How To Power Off The System

    How to Power Off the System Caution – Before turning off system power, halt the operating system as described below. Failure to halt the operating system properly can result in loss of disk drive data. What to Do 1. Notify users that the system will be powered down. 2.
  • Page 72 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 73: Administration And Network Setup

    C H A P T E R Administration and Network Setup This chapter focuses on the administrative information and tasks associated with configuring Ethernet interfaces and on booting from a PCI-based Ethernet device installed in the server. The following network information and associated tasks are covered in this chapter: “About Network Interface Options”...

  • Page 74: About Network Interface Options

    When an external transceiver is connected to the MII, the system automatically activates the MII port and disables the TPE port. Sun Microsystems offers an MII-to-AUI transceiver as a separate optional order (order number X467A). A number of third-party MII transceivers are also available for connecting to TX, T4, FX, and AUI-type Ethernet networks.

  • Page 75: How To Configure The Standard Ethernet Interface

    IP address. 3. Resume the installation of the system. See “How to Install the Sun Enterprise 220R Server” on page 13. When installing the operating system, you will be prompted to enter the host name and IP address of the machine.
  • Page 76 If you want to install and configure an additional network interface by means of a PCI card, you must configure it separately, after installing the operating system; see: “How to Add an Ethernet Interface” on page 49 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 77: How To Add An Ethernet Interface

    Follow this procedure to install a PCI card for an additional Ethernet interface. You must perform the following tasks: Install the system; see “How to Install the Sun Enterprise 220R Server” on page 13 Note – The following procedure must be performed by a qualified service provider.
  • Page 78 (hme1). The host name will be zardoz to a network connected to the standard hme0 interface, and zardoz-1 to a network connected to the hme1 interface. zardoz # cat /etc/hostname.hme0 zardoz zardoz # cat /etc/hostname.hme1 zardoz-1 Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 79 6. Create an entry in the /etc/hosts file for each active Ethernet interface. An entry consists of the IP address and the host name for each interface. The following example shows the entries in the /etc/hosts file for the interfaces identified in the /etc/hostname file created in Step 4 and Step 5.

  • Page 80: How To Attach A Twisted-Pair Ethernet (Tpe) Cable

    If you are installing an additional Ethernet interface, you must perform the following tasks: Install the system; see “How to Install the Sun Enterprise 220R Server” on page 13 Install a PCI Ethernet interface card; see the Sun Enterprise 220R Server Service...
  • Page 81 What Next If you are installing your system, complete the installation procedure. Return to: “How to Install the Sun Enterprise 220R Server” on page 13 If you are adding additional interfaces to the system, then you need to configure those interfaces; see: “How to Add an Ethernet Interface”...

  • Page 82: How To Attach An Mii Ethernet Transceiver

    If you are adding an Ethernet interface, you must have already performed the following tasks: Installed the system; see “How to Install the Sun Enterprise 220R Server” on page 13 Installed a PCI Ethernet interface card; see the Sun Enterprise 220R Server Service...
  • Page 83 3. Attach the network AUI cable to the AUI connector on the MII-to-AUI transceiver. 4. Lock the AUI connector. As viewed from the top, slide the latch to the right to lock the AUI cable to the MII-to-AUI transceiver. Use a flat-blade screwdriver, if necessary. Chapter 3 Administration and Network Setup...
  • Page 84 If you are installing your system, then complete the installation procedure. Return to: “How to Install the Sun Enterprise 220R Server” on page 13 If you are adding an additional interface to your system, then you need to configure that interface; see: “How to Add an Ethernet Interface”...

  • Page 85: How To Boot The System Using The Standard Ethernet Interface

    Before you can boot the system over a network interface, you must complete the installation procedure; see: “How to Install the Sun Enterprise 220R Server” on page 13 Specifically, you must perform the following tasks: Set up a system console; see “About Communicating With the Server” on page 28 Configure the Ethernet port;...
  • Page 86 If you want to use the main logic board Ethernet interface as the default boot device, you must change the value of certain OpenBoot parameters. For more information, see the OpenBoot 3.x Command Reference Manual in the Solaris System Administrator AnswerBook for your specific Solaris release. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 87: How To Boot The System Using A Pci-Based Ethernet Interface

    Before you can boot the system over a network interface, you must complete the installation procedure; see: “How to Install the Sun Enterprise 220R Server” on page 13 Specifically, you must perform the following tasks: Set up a system console; see “About Communicating With the Server” on page 28 Configure the PCI-based Ethernet port;...
  • Page 88 For more information, see: “How to Select the Boot Device” on page 40 OpenBoot 3.x Command Reference Manual in the Solaris System Administrator AnswerBook for your specific Solaris release Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 89: Hardware Configuration

    C H A P T E R Hardware Configuration This chapter describes the hardware configuration of the system. Topics covered in this chapter include: “About Reliability, Availability, and Serviceability Features” on page 62 “About Memory” on page 66 “About CPU Modules” on page 67 “About Peripheral Component Interconnect (PCI) Buses”...

  • Page 90: About Reliability, Availability, And Serviceability Features

    In addition to providing ECC protection for data, the system offers parity protection on all system address buses. Parity protection is also used on the PCI and SCSI buses, and in the UltraSPARC CPU’s internal and external cache. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 91: Status Leds

    Status LEDs The system provides easily accessible light-emitting diode (LED) indicators on the system front panel, internal disk bays, and power supplies to provide a visual indication of system and component status. These status LEDs eliminate guesswork and simplify problem diagnosis for enhanced serviceability. The system status LEDs are described in the section “About the Status and Control Panel”...

  • Page 92: Power Supply Redundancy

    The power supplies are easily accessed from the front of the system. For information about removing and installing a power supply, see the Sun Enterprise 220R Server Service Manual.
  • Page 93 At the application level, you have access to SunVTS diagnostics. Like OBDiag, SunVTS provides a comprehensive test of the system, including its external interfaces. SunVTS also allows you to run tests remotely over a network connection. You can only use SunVTS if the operating system is running. For more information about SunVTS, see “About SunVTS Software”...

  • Page 94: About Memory

    The memory modules must be replaced or installed by a qualified service provider; for information about removing and installing DIMMs, see the Sun Enterprise 220R Server Service Manual. Configuration Rules The following memory configuration rules apply to your system:...

  • Page 95: About Cpu Modules

    About CPU Modules The UltraSPARC II CPU module is a high-performance, highly-integrated superscalar processor implementing the SPARC-V9 64-bit reduced instruction set computer (RISC) architecture. The UltraSPARC II processor supports both 2-D and 3-D graphics, as well as image processing, video compression and decompression, and video effects through the sophisticated visual instruction set (VIS).

  • Page 96: About Peripheral Component Interconnect (Pci) Buses

    Most PCI cards operate at clock speeds of 33 MHz, while some newer cards operate at 66 MHz. All four PCI slots can accept 33-MHz cards. 66-MHz cards are restricted to the slot labeled PCI 1. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 97: Configuration Rules

    The table below shows the mapping of the PCI slots to the two PCI buses, and the type of PCI cards supported in each slot. Clock Back Panel Board Slot Width (bits)/ Rates DC Voltage/ Slot Label Address Card Type (bits) (MHz) Card Type PCI 1...

  • Page 98: About Disk Array Configurations And Concepts

    For instance, you can combine the two disks c1t2d0s2 and c1t3d0s2 into the metadevice /dev/md/rdsk/d0. The Sun Enterprise 220R server’s internal disks support RAID 1, RAID 0, and RAID 1 + RAID 0. More complicated configurations, including RAID 5, are supported using external disk arrays and one or more PCI host adapter cards.

  • Page 99: Disk Concatenation

    Disk Concatenation Disk concatenation is a method for increasing logical volume size beyond the capacity of one disk drive by creating one large metadevice from two or more smaller drives. This lets you create arbitrarily large partitions. Using this method, the concatenated disks are filled with data sequentially, with the second disk being written to when no space remains on the first, the third when no room remains on the second, and so on.

  • Page 100: Disk Striping: Raid 0

    Should one of the active drives fail, disk write operations are automatically redirected to a hot-spare disk and the failed disk drive is retired from operation. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 101: Hot Plug

    Hot Plug The system’s disk bays are designed to permit disk drive removal and insertion while the system is powered on. Hot-plug technology significantly increases the system’s serviceability and availability, by providing the ability to: Add hardware dynamically to enable the system to handle an increasingly larger work load, perform load balancing, and improve performance of a running system Remove/replace faulty hardware with minimal system service disruption...

  • Page 102: About Internal Disk Drives

    About Internal Disk Drives The Sun Enterprise 220R server supports up to two internal, hot-pluggable UltraSCSI disk drives. Drives are 3.5-inches wide and 1-inch high (8.89-cm x 2.54-cm). The drives are supported by the 40-Mbyte per second UltraSCSI interface on the system’s main logic board.

  • Page 103: Configuration Rules

    The exact hot-plug procedure depends on which version of the Solaris operating environment you are using. For the complete procedure, refer to Platform Notes: Sun Enterprise 220R Server, available on the Solaris on Sun Hardware AnswerBook. This AnswerBook documentation is provided on the Solaris Supplement CD for the Solaris release you are running.

  • Page 104: About Power Supplies

    You may connect the second power supply to the same AC circuit as the first supply. However, for increased system redundancy you should connect each power supply to a separate circuit. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 105 Three LED indicators on the front of the power supply display AC and DC status, and fault conditions. For additional details, see “Power Supply LEDs” on page 141. Note – Sun Enterprise 220R power supplies will shut down automatically in response to certain over-temperature and power fault conditions. To recover from an automatic shutdown, you must disconnect the AC power cord, wait roughly 10 seconds, and then reconnect the power cord.

  • Page 106: About The Standard Ethernet Port

    Ethernet wiring types. When an external transceiver is connected to the MII, the system automatically activates the MII port and disables the TPE port. Sun Microsystems offers an MII-to-AUI transceiver as a separate optional order (order number X467A). A number of third-party MII transceivers are also available for connecting to TX, T4, FX, and AUI-type Ethernet networks.

  • Page 107: About The Serial Ports

    Signal levels are controlled by jumpers located on the system’s main logic board. The default setting is EIA-423. For more information about configuring the serial port jumpers, see the Sun Enterprise 220R Server Service Manual. See “Reference for the Serial Port A and B Connectors” on page 157 for the connector diagram, back panel icon, and pin assignments.

  • Page 108: About The Parallel Port

    (EPP) protocol modes as well as standard Centronics, Nibble, and Byte modes. See “Reference for the Parallel Port Connector” on page 165 for the connector diagram, back panel icon, and pin assignments. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 109: About The Main Logic Board Jumpers

    Jumpers” on page 83. Modifying jumper settings can only be performed by a qualified service provider. For more information about changing jumper settings, see the Sun Enterprise 220R Server Service Manual. Jumpers are marked on the main logic board with jumper addresses. For example, the serial port jumpers are marked J2604 and J2605.

  • Page 110: About Serial Port Jumpers

    Sun Enterprise 220R Server Service Manual. For information about how jumpers are marked on the main logic board with jumper addresses, see “About the Main Logic Board Jumpers” on page 81. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 111: About Flash Prom Jumpers

    Modifying jumper settings can only be performed by a qualified service provider. For the locations of the flash PROM jumpers on the main logic board, and for configuration instructions, see the Sun Enterprise 220R Server Service Manual. Chapter 4 Hardware Configuration...

  • Page 112: About The External Scsi Port

    For 1 to 3 devices, the maximum bus length is 9.84 feet (3 meters) For 4 to 7 devices, the maximum bus length is 4.92 feet (1.5 meters) You must include the Sun Enterprise 220R server internal bus length of 2.952 feet (0.9 meter) in your bus length calculations.

  • Page 113: External Scsi Cabling And Termination

    If you exceed these bus length restrictions, UltraSCSI devices may operate at less than 40 Mbytes per second. Under such conditions, an UltraSCSI device may experience errors that eventually cause it to reset and operate at 20 Mbytes per second. For fast/wide performance on the external SCSI bus, the maximum SCSI bus length for daisy-chained SCSI devices is 19.7 feet (6 meters), including the Sun Enterprise 220R server internal bus length 2.952 feet (0.9 meter).

  • Page 114: Multi-Initiator Support

    UltraSCSI-compliant, and you must adhere to the following bus length restrictions: For 1 to 3 devices, the maximum bus length is 3 meters (9.84 feet) For 4 to 7 devices, the maximum bus length is 1.5 meters (4.92 feet) Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 115 You must include the Sun Enterprise 220R server internal bus length of 2.952 feet (0.9 meter) in your bus length calculations. For fast/wide performance on the external SCSI bus, the maximum Sun-supported SCSI bus length for daisy-chained SCSI devices is 6 meters (19.7 feet), including the Sun Enterprise 220R internal bus length.
  • Page 116 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 117: Replacing A Disk Drive

    This chapter tells you what you need to know, and need to do, to install, remove, or replace the internal disk drives. With the exception of internal disk drives in the Sun Enterprise 220R server, all other component or part installation or replacement must be performed by a qualified service provider.

  • Page 118: How To Avoid Electrostatic Discharge

    The AC power cord provides a discharge path for static electricity, so you generally want to leave it plugged in during installation and repair procedures. The only time you should unplug the cord is when you service the power distribution board. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 119 2. Use an antistatic mat or similar surface. When performing any option installation or service procedure, place static-sensitive parts, such as disk drives, on an antistatic surface. The following items can be used as an antistatic surface: The bag used to wrap a Sun replacement part The shipping container used to package a Sun replacement part Sun electrostatic discharge (ESD) mat, part number 250-1088 (available through your Sun sales representatives)

  • Page 120: How To Remove A Disk Drive

    4. Identify the disk drive to be removed and note the bay in which it is installed. The lower bay is the default system disk location. For information about disk status LEDs, see “About Internal Disk Drives” on page 74. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 121 5. Using your thumb and forefinger, pinch the disk drive latch sideways to release the drive handle. Pull the handle away from the drive until you feel the drive connector disengage from the backplane connector. 6. Holding the disk drive by the handle, slide it out of the drive bay. Note –...
  • Page 122 What Next To replace the disk drive, complete this task: “How to Install a Disk Drive” on page 95 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 123: How To Install A Disk Drive

    How to Install a Disk Drive The system’s disk hot-plug feature lets you install a disk drive without shutting down the operating system or turning off the system power. For more information, see: “About Disk Array Configurations and Concepts” on page 70 “About Internal Disk Drives”...
  • Page 124 8. Press carefully on the center of the drive and watch as the handle begins to close. The drive handle begins to close as the drive engages its backplane connector. 9. Press the handle toward the drive until the latch closes, securing the drive in place. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 125 10. Repeat the procedure for the other drive (if necessary). If you have finished removing and installing disk drives, remove the antistatic strap. 11. Close and then lock the system front doors. Turn the keyswitch to the Locked position. This locks the system front doors preventing access to the power supply(s) and to the disk drive(s) installed in the system.

  • Page 126: How To Initiate A Reconfiguration Boot

    The system banner contains the Ethernet address and host ID. To enter the Stop-a sequence, hold down the Stop key and press the a key. The keyswitch must be in the Power-On/Off position. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 127 Note – The system may take anywhere from 30 seconds to two minutes before the system banner appears. This time depends on the level of POST diagnostics being performed. 5. When the ok prompt is displayed, type the following command: ok boot -r This command rebuilds the device trees for the system, incorporating any newly installed options.
  • Page 128 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 129: Using Storage Devices

    C H A P T E R Using Storage Devices Your system accommodates one internally mounted CD-ROM (standard) or tape drive (optional). This chapter contains basic information about how to use the CD-ROM and tape devices. The tasks covered in this chapter include: “How to Insert a Compact Disc Into the Drive”...

  • Page 130: How To Insert A Compact Disc Into The Drive

    Label side up Eject button 3. Gently push the tray back into the drive. The CD drive has an automated closing mechanism that retracts the tray into the drive. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 131 What Next You can eject a compact disc from the drive by using one of three methods: With software commands; see “How to Eject a Compact Disc With Software Commands” on page 104 Manually; see “How to Eject a Compact Disc Manually” on page 106 Using an emergency procedure;...

  • Page 132: How To Eject A Compact Disc With Software Commands

    -u /cdrom/cdrom0 helps you identify who’s accessing the CD-ROM drive. Refer to the Solaris System Administrator’s Guide for more information about the fuser command. 2. From the console device, type: % eject cdrom0 The CD-ROM disc should eject. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 133 What Next You can also eject a compact disc by using one of these methods: Manually; see “How to Eject a Compact Disc Manually” on page 106 Using an emergency procedure; see “How to Eject a Compact Disc in an Emergency”...

  • Page 134: How To Eject A Compact Disc Manually

    Refer to the Solaris System Administrator’s Guide for more information about the fuser command. 2. Press the Eject button on the front panel. The drive ejects the CD tray and you can remove the disc. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 135 What Next You can also eject a compact disc by using one of these methods: With software commands; see “How to Eject a Compact Disc With Software Commands” on page 104 Using an emergency procedure; see “How to Eject a Compact Disc in an Emergency”...

  • Page 136: How To Eject A Compact Disc In An Emergency

    2. Unfold and straighten one end of a large wire paper clip. 3. Insert the straightened end of the clip into the emergency eject hole and press firmly. Pull the tray from the drive after the clip is inserted into the hole. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 137 What Next You can also eject a compact disc by using one of these methods: With software commands; see “How to Eject a Compact Disc With Software Commands” on page 104 Manually; see “How to Eject a Compact Disc Manually” on page 106 Chapter 6 Using Storage Devices...

  • Page 138: About The Tape Drive And Tape Cartridges

    About the Tape Drive and Tape Cartridges There are a number of different tape drives offered by Sun Microsystems for your system. Each tape drive is shipped with a specification sheet that contains the following information: Type of cartridges that can be used with the drive...

  • Page 139: How To Insert A Tape Cartridge

    How to Insert a Tape Cartridge What to Do 1. Verify that the tape cartridge write-protect switch is set correctly. If the lock window is open, the tape is write-protected. Write-protect switch 2. Insert the cartridge into the drive, label side up. 3.
  • Page 140 What Next To remove a tape cartridge from the drive, see: “How to Remove a Tape Cartridge” on page 113. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 141: How To Remove A Tape Cartridge

    How to Remove a Tape Cartridge Before You Begin Note – The information in this section applies to a DDS-3 tape drive. If you have a different type of tape drive installed, see the specifications shipped with the drive for information. What to Do 1.

  • Page 142: How To Control The Tape Drive

    What to Do For information about software commands needed to read and write data with your tape drive, refer to the Solaris Handbook for Sun Peripherals or the Solaris User’s Guide. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 143: How To Clean The Tape Drive

    How to Clean the Tape Drive Before You Begin Observe these rules about when to clean a tape drive: 1. Clean the drive after the first four hours of use with a new tape. 2. After that, clean the tape drive after every 25 hours of use to maintain reliable operation.

  • Page 144: How To Clean A Compact Disc

    The figure below shows the correct and incorrect ways to clean a compact disc. Non-Labeled side Correct Incorrect What Next To insert the compact disc into the drive, see: “How to Insert a Compact Disc Into the Drive” on page 102. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 145: Diagnostics And Troubleshooting

    Sun Enterprise 220R Server Service Manual. With the exception of internal disk drives in the Sun Enterprise 220R server, all other component installation or replacement must performed by a qualified service provider.

  • Page 146: About Diagnostic Tools

    POST and OBDiag tests. If your machine is “healthy” enough to start up and load its operating system software, you can use Sun Enterprise SyMON software and SunVTS software to diagnose system problems. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 147 The following chart provides an overview of when to use the various diagnostic tools to diagnose hardware problems. System boots Run POST Fault LED lit Run SyMON POST failure Run SunVTS Replace part Run OBDiag OBDiag failure Software or disk problem Chapter 7 Diagnostics and Troubleshooting...

  • Page 148: About Power-On Self-Test (Post) Diagnostics

    By default POST displays detailed diagnostic and error messages on a local terminal, if one is attached to the system’s serial port A. For information about running POST, see “How to Use POST Diagnostics” on page 121. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 149: How To Use Post Diagnostics

    How to Use POST Diagnostics When you turn on the system power, POST diagnostics run automatically if any of the following conditions apply: The OpenBoot PROM (OBP) variable diag-switch? is set to true when you power on the system. You hold down the keyboard’s Stop and D (Shift-d) keys as you power on the system.
  • Page 150 Note – The shell window is now a tip window directed to the serial port of the system being tested. When power is applied to the system being tested, POST messages will be displayed in this window. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 151 Type the following to kill the tip hardwire process. % kill -9 <Process ID (PID) Number> Verifying the Baud Rate To verify the baud rate between the Sun Enterprise 220R server and a terminal or another Sun system monitor: 1. Open a shell window.
  • Page 152 POST status and error conditions are indicated by the general fault LED on the system front panel. The LED blinks slowly to indicate that POST is running. It remains lit if POST detects a fault. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 153 If a Sun Type-5 keyboard is attached to the system, POST status and error indications are also displayed via the four LEDs on the keyboard. When POST starts, all four keyboard LEDs blink on and off simultaneously. After that, the Caps Lock LED blinks slowly to indicate POST is running.

  • Page 154: About Openboot Diagnostics (Obdiag)

    The system also provides configuration variables that you can set to affect the operation of the OBDiag tests. For information about the configuration variables, see “OBDiag Configuration Variable Settings” on page 128. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 155: Obdiag Menu

    The OBDiag menu displays the core tests that exercise parts of the basic system. These tests can be seen in the OBDiag menu displayed below. For complete information about each test, see the Sun Enterprise 220R Server Service Manual. Once you invoke OBDiag as described, the system’s OBDiag menu is displayed.

  • Page 156: Obdiag Configuration Variable Settings

    Performs minimal testing of core functionality Runs exhaustive tests for all functions except external loopbacks. External loopback tests are run only if diag-targets is set to loopback, loopback3, device&loopback, or device&loopback,3 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 157: How To Use Openboot Diagnostics (Obdiag)

    How to Use OpenBoot Diagnostics (OBDiag) When you turn on the system power, OBDiag runs automatically if any of the following conditions apply: The OpenBoot PROM (OBP) variable diag-switch? is set to true. You hold down the keyboard’s Stop and D (Shift-d) keys as you power on the system, and then the systems’s ok prompt will appear.
  • Page 158 6. When the OBDiag menu appears, type the appropriate test number at the Enter prompt. Note – For more information about OBDiag tests, see “About OpenBoot Diagnostics (OBDiag)” on page 126. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 159: How To Set The Diagnostic Level For Post And Obdiag

    How to Set the Diagnostic Level for POST and OBDiag Before You Begin Three different levels of diagnostic testing are available for power-on self-test (POST) and OpenBoot Diagnostics (OBDiag): max (maximum level), min (minimum level), and off (no testing). The system runs the appropriate level of diagnostics based on the setting of the OpenBoot PROM (OBP) variable called diag-level.

  • Page 160: About Sunvts Software

    Tests the physical memory (read only) pmem Tests the system’s on-board serial ports sptest Tests the various Sun tape devices tapetest Tests the virtual memory (a combination of the swap partition and the vmem physical memory) Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 161: For More Information

    For More Information The following documents provide information about SunVTS software. They are available on Solaris on Sun Hardware AnswerBook. This AnswerBook documentation is provided on the Sun Updates CD for the Solaris release you are running. SunVTS User’s Guide This document describes the SunVTS environment, including how to start and control the various user interfaces.

  • Page 162: How To Check Whether Sunvts Software Is Installed

    Sun Update CD. Note that /opt/SUNWvts is the default directory for installing SunVTS software. What Next For more information, refer to the appropriate Solaris documentation, as well as the pkgadd reference manual page. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 163: How To Use Sunvts Software

    You’ll need root or superuser access to run SunVTS tests. What to Do This procedure assumes you’ll test your Sun Enterprise 220R server remotely by running a SunVTS session from a workstation using the SunVTS graphical interface. For information about other SunVTS interfaces and options, see “About Diagnostic Tools”...
  • Page 164 Results If SunVTS tests indicate an impaired or defective part, see the appropriate procedures in the Sun Enterprise 220R Server Service Manual, or contact your qualified service provider to replace the defective part. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 165: About Sun Enterprise Symon Software

    For instructions about installing and using Sun Enterprise SyMON software, see the Sun Enterprise SyMON User’s Guide. Sun Enterprise SyMON software is supported on the Sun Enterprise 220R server. To download the current Sun Enterprise 220R SyMON software packages, and to obtain information about the software documentation, go to the web site www.sun.com/symon.

  • Page 166: About Troubleshooting Your System

    The front panel has a general fault indicator that lights to indicate a problem with the power supply subsystem. See “About the Status and Control Panel” on page 7 for more information about the two LEDs and their meanings. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 167 Keyboard LEDs Four LEDs on the Sun Type-5 keyboard are used to indicate the progress and results of POST diagnostics. These LEDs are on the Caps Lock, Compose, Scroll Lock, and Num Lock keys, as shown below. Scroll Lock Num Lock Stop D key Caps Lock LED...
  • Page 168 Note – The Caps Lock LED blinks on and off to indicate that the POST diagnostics are running; all other keys are off. When the LED lights steadily, it indicates an error. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 169: Power Supply Leds

    Power Supply LEDs Power supply LEDs are visible from the front of the system with the doors open. The following figure shows the LEDs on the power supply in bay 0. Power supply 1 Power supply 2 DC status (Green) Fault (Yellow) AC present status (Green) The following table provides a description of each LED.

  • Page 170: Error Messages

    These error messages can help to further refine your problem diagnosis. See “OBDiag Configuration Variable Settings” on page 128 for additional details. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 171: Software Commands

    Software Commands The system software provides Solaris operating environment commands, and OpenBoot PROM (OBP) commands that you can use to diagnose problems. For more information about Solaris commands, see the appropriate man pages. For additional information about OBP commands, see the OpenBoot 3.x Command Reference Manual. (An online version of the manual is included with the Solaris System Administrator AnswerBook that ships with Solaris software.) Solaris prtdiag Command...
  • Page 172 No failures found in System =========================== ====================== HW Revisions ====================== ASIC Revisions: PCI: pci Rev 4 Cheerio: ebus Rev 1 System PROM revisions: ---------------------- OBP 3.23.0 1999/06/30 14:57 POST 2.0.2 1998/10/19 10:46 Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 173 OBP show-devs Command If you are working from the OBP prompt (ok), you can use the OBP show-devs command to list the devices in the system configuration. OBP printenv Command Use the OBP printenv command to display the OpenBoot PROM configuration variables stored in the system NVRAM.
  • Page 174 Do you wish to continue? (y/n) y /pci@1f,4000/scsi@4,1 Target 0 Unit 0 Disk SEAGATE ST39102LC SUN9.0G0828 Target 1 Unit 0 Disk SEAGATE ST39102LC SUN9.0G0828 Target 6 Unit 0 Removable Read Only deviceTOSHIBA XM6201TA SUN32XCD1103 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 175: About Diagnosing Specific Problems

    About Diagnosing Specific Problems Network Communications Failure Symptom The system is unable to communicate over the network. Action Your system conforms to the Ethernet 10BASE-T/100BASE-TX standard, which states that the Ethernet 10BASE-T link integrity test function should always be enabled on both the host system and the Ethernet hub. The system cannot communicate with a network if this function is not set identically for both the system and the network hub (either enabled for both or disabled for both).
  • Page 176 1: apply disable-link-pulse device-name (Repeat this step for other device names as needed.) (Press CONTROL-C to exit nvedit.) ok nvstore ok setenv use-nvramrc? true 4. Reboot the system to make the changes effective. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 177: Power-On Failure

    Power-On Failure Symptom The system attempts to power on but does not boot or initialize the terminal or monitor. Action 1. Run POST diagnostics. See “How to Use POST Diagnostics” on page 121. 2. Observe POST results. The front panel general fault LED should blink slowly to indicate that POST is running.

  • Page 178: Disk Or Cd-Rom Drive Failure

    Disk drive or CD-ROM drive fails to boot or is not responding to commands. Action Test the drive response to the probe-scsi-all command as follows: 1. At the system ok prompt, type: ok reset-all ok probe-scsi-all Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 179: Scsi Controller Failure

    2. If the SCSI device responds correctly to probe-scsi-all, a message similar to the “probe-scsi-all output:” on page 146 is printed out. If the device responds and a message is displayed, the system SCSI controller has successfully probed the device. This indicates that the main logic board is operating correctly.

  • Page 180: Power Supply Failure

    (“U” number) of the failing module. To replace a DIMM, contact a qualified service provider. Use the following diagram to identify the location of a failing memory module from its U number: Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 181 System Side U1004 U1003 Bank 3 U1002 U1001 U0904 U0903 Bank 2 U0902 U0901 U0804 System U0803 Front Bank 1 U0802 U0801 U0704 U0703 Bank 0 U0702 U0701 After you have identified the defective DIMM, for more information see the Sun Enterprise 220R Server Service Manual;...
  • Page 182 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 183: Connector Signal Descriptions

    A P P E N D I X Connector Signal Descriptions This appendix describes the Sun Enterprise 220 system main logic board connector signals and pin assignments that are accessible from the back panel. The following topics covered in this appendix: “Reference for the Keyboard/Mouse Connector”...

  • Page 184: Reference For The Keyboard/Mouse Connector

    Keyboard/Mouse Connector Signals Signal Name Signal Description Ground Ground +5 Vdc +5 Vdc Mse-rxd Mouse receive data Kbd-txd Keyboard out Kbd-rxd Keyboard in Kbd-pwk Keyboard power on +5 Vdc +5 Vdc Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 185: Reference For The Serial Port A And B Connectors

    Reference for the Serial Port A and B Connectors The serial port A and B connectors (J2902 and J2903, respectively) are DB-25 type connectors located on the main logic board back panel. Both serial ports conform to RS-423/RS-232 specifications. Serial Port A and B Connector Diagram Serial port B Serial port A Serial Port Signals...
  • Page 186 RXD. Not connected None. Not connected None. Data Terminal Used to control switching of the DCE to the Ready communications channel. Not connected None. Not connected None. Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 187 Mnemonic Signal Name Description Not connected None. Terminal Clock Generated by the DTE to provide timing information to the DCE. Used only in synchronous mode and only when the driver requests a locally generated clock. Otherwise, TXC echoes the modem- generated clock.

  • Page 188: Reference For The Twisted-Pair Ethernet (Tpe) Connector

    Transmit data + tpe1 Transmit data - tpe2 Receive data + Common mode termination Termination Common mode termination Termination tpe3 Receive data - Common mode termination Termination Common mode termination Termination Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 189: Reference For The Ultrascsi Connector

    Reference for the UltraSCSI Connector The Ultra small computer system interface (UltraSCSI) connector is located on the main logic board back panel. UltraSCSI Connector Diagram UltraSCSI Connector Signals Signal Name Description Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Appendix A...
  • Page 190 Description Ground Ground Ground Ground Ground Termpower Termpower Termpower Termpower Not used Undefined Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Dat<12>_ Data 12 Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 191 Signal Name Description Dat<13>_ Data 13 Dat<14>_ Data 14 Dat<15>_ Data 15 Par1 l_ Parity 1 Dat<0>_ Data 0 Dat<1>_ Data 1 Dat<2>_ Data 2 Dat<3>_ Data 3 Dat<4>_ Data 4 Dat<5>_ Data 5 Dat<6>_ Data 6 Dat<7>_ Data 7 Par0 l_ Parity 0 Ground...
  • Page 192 Signal Name Description Msg_ Message Sel_ Select Command Req_ Request In/Out Dat<8>_ Data 8 Dat<9>_ Data 9 Dat<10>_ Data 10 Dat<11>_ Data 11 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 193: Reference For The Parallel Port Connector

    Reference for the Parallel Port Connector The parallel port connector is a DB-25 type connector located on the main logic board back panel. Parallel Port Connector Diagram Parallel Port Signals Mnemonic Signal Name Description Data_Strobe_L Data Strobe Low Set low during forward channel transfers to latch data into peripheral device.
  • Page 194 Set low by the host to select peripheral device for forward channel transfer. Set high to indicate bus direction is from peripheral to host. Signal ground Signal ground Signal ground Signal ground Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 195 Mnemonic Signal Name Description Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Signal ground Appendix A Connector Signal Descriptions...

  • Page 196: Reference For The Media Independent Interface (Mii) Connector

    Signal Name Description Power Mdio Management data I/O Management data clock Rxd3 Receive data 3 Rxd0 Receive data 0 Rx_dv Receive data valid Rx_clk Receive clock Rx_er Receive error Tx_er Transmit error Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 197 Signal Name Description Tx_clk Transmit clock Tx_en Transmit data enable Txd0 Transmit data 0 Txd1 Transmit data 1 Txd2 Transmit data 2 Txd3 Transmit data 3 Collision detected Carrier sense Power Power Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground...
  • Page 198 Signal Name Description Ground Ground Ground Ground Power Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 199: System Specifications

    A P P E N D I X System Specifications This appendix provides product specifications for the Sun Enterprise 220R server. “Physical Specifications” on page 172 “Electrical Specifications” on page 172 “System Specifications” on page 171...

  • Page 200: Physical Specifications

    2. Combined output power of the +3.3 VDC and +5 VDC outputs must not exceed 320 Watts. 3. Combined output power of the +3.3 VDC and +5 VDC outputs must not exceed 320 Watts. Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 201: Environmental Specifications

    Environmental Specifications The environmental requirements for the system are as follows: Parameter Value Operating Temperature 5˚C to 35˚C (41˚F to 95˚F)—IEC 68-2-1, 68-2-2 Humidity 20% to 80% RH, noncondensing; 27 ˚C max wet bulb—IEC 68-2-2, 68-2-3 Altitude 0 to 3000 meters (0 to 10,000 feet)—IEC 68-2-40, 68-2-41 Vibration 0.2 gravity (g) peak, 5–500 Hz (swept sine);...
  • Page 202 Sun Enterprise 220R Server Owner’s Guide • October 1999...

  • Page 203: Index

    Index over PCI-based Ethernet interface, 59 boxes shipped to you, 12 AC power cord connecting, 14 inlet, 6 removing strain relief, 14 using strain relief, 14 cables when to disconnect, 90 keyboard/mouse, 33 alphanumeric terminal, 28, 129, 131 MII Ethernet transceiver, 54 attaching, 29 twisted-pair Ethernet (TPE), 52 baud verification, 123...
  • Page 204 ECC (error correcting code), 62 flash PROM eeprom command, 148 jumpers, 83 EIA (electronic industries association), 1 programming, 83 EIA-232D serial communications, 79, 82 foot strap, antistatic, 90 EIA-423 serial communications, 79, 82 Index 176 Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 205 frame buffer card, 28 See also POST diagnostics front panel features, 4 keyboard, attaching, 33 fuser command, 104, 106 keyboard/mouse connector location, 6 pin and signal specification, 156 keyswitch location, 7 general fault LED, 138 power-on mode, 35 ground screw, 6 settings, 8 ground screw size, 6 standby mode, 8, 43...
  • Page 206 62 to 65 PCI (peripheral component interconnect) buses, 2, removable media assembly 68 to 69 configuration, 84 to 87 configuration guidelines, 68 to 69 reset command, 41 parity protection, 62 Index 178 Sun Enterprise 220R Server Owner’s Guide • October 1999...
  • Page 207 system features, 1 to 3 back panel, 6 SCSI (small computer systems interconnect) front panel, 4 bus length, 84, 86 system key, replacing, 4 cabling guidelines, 85 configuration guidelines, 84 to 87 connector location, 6 controller troubleshooting, 151 tape cartridge multi-initiator support, 86 ejecting, 113 parity protection, 62...
  • Page 208 149 Visual Instruction Set, 67 watch-net-all command, 147 weight, See specifications wrist strap, antistatic, 90, 91 write-enabling a tape cartridge, 111 write-protecting a tape cartridge, 111 xhost command, 135 Index 180 Sun Enterprise 220R Server Owner’s Guide • October 1999...

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