Page 1 Sun Enterprise 220R Server Service Manual 901 San Antonio Road Palo Alto, , 94303-4900 USA 650 960-1300 Fax 650 969-9131 Part Number 806-1081-11 January 2000, Revision A...
Page 2 Sun, Sun Microsystems, le logo Sun, AnswerBook, AnswerBook2, Sun Enterprise, Sun Enterprise SyMON, SunVTS, OpenWindows, et Solaris sont des marques de fabrique ou des marques déposées, ou marques de service, de Sun Microsystems, Inc. aux Etats-Unis et dans d’autres pays. Toutes les marques SPARC sont utilisées sous licence et sont des marques de fabrique ou des marques déposées de SPARC International, Inc.
Page 3: Table Of Contents
Contents Declaration of Conformity 17 Regulatory Compliance Statements 21 Safety Agency Compliance Statements 25 Preface 45 Video Demonstration of Servicing the System 51 Video of System Disassembly 51 1.1.1 Disassembling the System, Part 1 51 1.1.2 Disassembling the System, Part 2 52 Video of System Reassembly 52 1.2.1 Reassembling the System, Part 1 52...
Page 4 About the Status and Control Panel 71 2.9.1 Keyswitch Settings 72 2.9.2 System LED Indicators 72 2.10 About Communicating With the Server 73 2.11 How to Attach an Alphanumeric Terminal 74 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 5 2.11.1 Before You Begin 74 2.11.2 What to Do 74 2.11.3 What Next 75 2.12 How to Conﬁgure a Local Graphics Console 75 2.12.1 Before You Begin 75 2.12.2 What to Do 75 2.12.3 What Next 77 2.13 Tools Required for Installation and Service 77 2.14 How to Remove the System From the Rack 78 2.14.1 Before You Begin 79...
Page 6 How to Remove the Air Guide 110 3.9.1 Before You Begin 110 3.9.2 What to Do 110 3.9.3 What Next 111 3.10 How to Replace the Air Guide 111 3.10.1 Before You Begin 111 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 7 3.10.2 What to Do 111 3.10.3 What Next 112 3.11 How to Remove the CPU Card Cage Assembly 112 3.11.1 Before You Begin 112 3.11.2 What to Do 112 3.11.3 What Next 113 3.12 How to Replace the CPU Card Cage Assembly 114 3.12.1 Before You Begin 114 3.12.2 What to Do 114 3.12.3 What Next 115...
Page 8 What Next 140 Removing and Replacing Backplanes and Cables 141 How to Remove the UltraSCSI Backplane 141 5.1.1 Before You Begin 141 5.1.2 What to Do 142 5.1.3 What Next 143 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 9 How to Replace the UltraSCSI Backplane 144 5.2.1 Before You Begin 144 5.2.2 What to Do 144 5.2.3 What Next 146 How to Remove the Power Distribution Board 147 5.3.1 Before You Begin 147 5.3.2 What to Do 147 5.3.3 What Next 151 How to Replace the Power Distribution Board 151 5.4.1...
Page 10 How to Remove a System Door 179 6.9.1 Before You Begin 179 6.9.2 What to Do 179 6.9.3 What Next 181 6.10 How to Replace a System Door 181 6.10.1 What to Do 181 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 11 6.10.2 What Next 183 Diagnostics and Troubleshooting 185 About Diagnostic Tools 186 About Power-On Self-Test (POST) Diagnostics 187 How to Use POST Diagnostics 188 7.3.1 Before You Begin 188 7.3.2 What to Do 189 7.3.3 Results 189 How to Set Up a tip Connection 190 7.4.1 How to Verify the Baud Rate 192 About OpenBoot Diagnostics (OBDiag) 192...
Page 12 7.13.4 SCSI Controller Failures 229 7.13.5 Power Supply Failure 229 7.13.6 DIMM Failure 229 Connector Signal Descriptions 231 Reference for the Keyboard/Mouse Connector 231 A.1.1 Keyboard/Mouse Connector Diagram 231 A.1.2 Keyboard/Mouse Connector Signals 232 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 13 Reference for the Serial Port A and B Connectors 232 A.2.1 Serial Port A and B Connector Diagram 233 A.2.2 Serial Port Signals Reference for the Twisted-Pair Ethernet (TPE) Connector 235 A.3.1 TPE Connector Diagram 236 A.3.2 TPE Connector Signals Reference for the UltraSCSI Connector 236 A.4.1 UltraSCSI Connector Diagram 237 A.4.2 UltraSCSI Connector Signals 237...
Page 14 Conﬁguring Web Browsers to View AnswerBook2 Video 295 E.4.1 Conﬁguring Web Browsers to Use ShowMe TV 295 Improving Online Video Performance 298 E.5.1 Video Files and Your System Resources 298 E.5.2 Improving File Loading Time 298 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 15: Contents
E.5.3 Conﬁguring Web Browsers Not to Use Proxies for the AnswerBook2 Server 299 E.5.4 Quitting the Video Player 301 E.5.5 Adjusting the Brightness of ShowMe TV Files 302 E.5.6 Playing the Movies From the AnswerBook2 CD 302 Contents...
Page 16 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 17: Declaration Of Conformity
Declaration of Conformity Compliance ID: E220R Sun Razor Server This product has been tested and complies with the following rules and requirements. USA—FCC Class A This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1.
Page 18: Supplementary Information
EC Type Examination Certiﬁcates: Supplementary Information This product was tested and complies with all the requirements for the CE Mark (when connected to a Sun workstation or server). Sun Enterprise 220R Server Service Manual Class A IEC801-2 (1991) 8 kV (Direct), 15kV (Air)
Page 19 Burlington, MA 01803-0903 USA Tel: (781) 442-0006 Fax: (781) 442-1673 June John Shades 30th, 1999 Quality Assurance Manager Sun Microsystems Scotland, Limited Springﬁeld, Linlithgow West Lothian, EH49 7LR Scotland, United Kingdom Tel: 1506-670000 Fax: 1506 760011 Declaration of Conformity June...
Page 20 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 21: Regulatory Compliance Statements
Regulatory Compliance Statements Your Sun product is marked to indicate its compliance class: 4 Federal Communications Commission (FCC) — USA 4 Department of Communications (DOC) — Canada 4 Voluntary Control Council for Interference (VCCI) — Japan 4 Bureau of Standards Metrology and Inspection (BSMI) — Taiwan Please read the appropriate section that corresponds to the marking on your Sun product before attempting to install the product.
Page 22 Networking connections can be made using unshielded twisted-pair (UTP) cables. Modifications: Any modiﬁcations made to this device that are not approved by Sun Microsystems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
Page 23: Bsmi Class A Notice
BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance label. Regulatory Compliance Statements...
Page 24 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 25: Safety Agency Compliance Statements
Safety Agency Compliance Statements Read this section before beginning any procedure. The following text provides safety precautions to follow when installing a Sun Microsystems Razor system. Safety Precautions For your protection, observe the following safety precautions when setting up your equipment: 4 Follow all cautions and instructions marked on the equipment.
Page 26: Modifications To Equipment
Do not make mechanical or electrical modiﬁcations to the equipment. Sun Microsystems is not responsible for regulatory compliance of a modiﬁed Sun product. Sun Enterprise 220R Server Service Manual Caution – There is risk of personal injury and equipment damage.
Page 27: Power Cord Connection
Placement of a Sun Product Caution – Do not block or cover the openings of your Sun product. Never place a Sun product near a radiator or heat register. Failure to follow these guidelines can cause overheating and affect the reliability of your Sun product.
Page 28: Lithium Battery
Portable Energy Products No. TLC02V50. There is danger of explosion if the battery pack is mishandled or incorrectly replaced. Replace only with the same type of Sun Microsystems battery pack. Do not disassemble it or attempt to recharge it outside the system. Do not dispose of the battery in ﬁre.
Page 29: Laser Compliance Notice
Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser requirements. Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD-ROM Caution – Use of controls, adjustments, or the performance of procedures other than those speciﬁed herein may result in hazardous radiation exposure.
Page 30 Je nach Netzschaltertyp an Ihrem Gerät kann eines der folgenden Symbole benutzt werden: Nehmen Sie keine mechanischen oder elektrischen Änderungen an den Geräten vor. Sun Microsystems, übernimmt bei einem Sun-Produkt, das geändert wurde, keine Verantwortung für die Einhaltung behördlicher Vorschriften Sun Enterprise 220R Server Service Manual Achtung –...
Page 31: Aufstellung Von Sun-Geräten
Aufstellung von Sun-Geräten Achtung – Um den zuverlässigen Betrieb Ihres Sun-Geräts zu gewährleisten und es vor Überhitzung zu schützen, dürfen die Öffnungen im Gerät nicht blockiert oder verdeckt werden. Sun-Produkte sollten niemals in der Nähe von Heizkörpern oder Heizluftklappen aufgestellt werden. Achtung –...
Page 32 Stromversorgung. Werden bei der Behandlung oder beim Austausch der Batterie Fehler gemacht, besteht Explosionsgefahr. Batterie nur gegen Batterien gleichen Typs von Sun Microsystems austauschen. Nicht demontieren und nicht versuchen, die Batterie außerhalb des Geräts zu laden. Batterie nicht ins Feuer werfen. Ordnungsgemäß entsprechend den vor Ort geltenden Vorschriften entsorgen.
Page 33: Einhaltung Der Richtlinien Für Laser
Strahlungen zur Folge haben. Conformité aux normes de sécurité Ce texte traite des mesures de sécurité qu’il convient de prendre pour l’installation d’un produit Sun Microsystems. Mesures de sécurité Pour votre protection, veuillez prendre les précautions suivantes pendant l’installation du matériel :...
Page 34 Vous trouverez ci-dessous la signiﬁcation des différents symboles utilisés : Un des symboles suivants sera peut-être utilisé en fonction du type d"interrupteur de votre système: Sun Enterprise 220R Server Service Manual Attention: – risques de blessures corporelles et de dégâts matériels. Veuillez suivre les instructions.
Page 35 Modiﬁcation du matériel Ne pas apporter de modiﬁcation mécanique ou électrique au matériel. Sun Microsystems n’est pas responsable de la conformité réglementaire d’un produit Sun qui a été modiﬁé. Positionnement d’un produit Sun Attention: – pour assurer le bon fonctionnement de votre produit Sun et pour l’empêcher de surchauffer, il convient de ne pas obstruer ni recouvrir les ouvertures prévues dans l’appareil.
Page 36: Batterie Au Lithium
L"avertissement suivant s"applique uniquement aux systèmes équipés d"un interrupteur VEILLEUSE: Batterie au lithium Sun Enterprise 220R Server Service Manual Attention: – tous les cordons d’alimentation n’ont pas forcément la même puissance nominale en matière de courant. Les rallonges d’usage domestique n’offrent pas de protection contre les surcharges et ne sont pas prévues pour les systèmes d’ordinateurs.
Page 37: Bloc-Batterie
Bloc-batterie Attention: – Les unités Product Name contiennent une batterie étanche au plomb (produits énergétiques portatifs n ˚ TLC02V50). Il existe un risque d’explosion si ce bloc-batterie est manipulé de façon erronée ou mal mis en place. Ne remplacez ce bloc que par un bloc-batterie Sun Microsystems du même type.
Page 38: Precauciones De Seguridad
Símbolos En este libro aparecen los siguientes símbolos: Sun Enterprise 220R Server Service Manual Attention: – L’utilisation de contrôles, de réglages ou de performances de procédures autre que celle spéciﬁée dans le présent document peut provoquer une exposition à...
Page 39: Modificaciones En El Equipo
Precaución – Voltaje peligroso presente. Para reducir el riesgo de descarga y daños para la salud siga las instrucciones. Encendido – Aplica la alimentación de CA al sistema. Según el tipo de interruptor de encendido que su equipo tenga, es posible que se utilice uno de los siguientes símbolos: Apagado - Elimina la alimentación de CA del sistema.
Page 40: Cumplimiento De La Normativa Selv
La siguiente advertencia se aplica solamente a equipos con un interruptor de encendido que tenga una posición "En espera": Sun Enterprise 220R Server Service Manual Precaución – Los productos Sun están diseñados para trabajar en una red eléctrica monofásica con toma de tierra. Para reducir el riesgo de descarga eléctrica, no conecte los productos Sun a otro tipo de sistema de...
Page 41: Tapa De La Unidad Del Sistema
Las pilas sólo deben sustituirse por el mismo tipo de paquete de pilas de Sun Microsystems. No las desmonte ni intente recargarlas fuera del sistema. No arroje las pilas al fuego. Deséchelas siguiendo el método indicado por las disposiciones vigentes.
Page 42: Nordic Lithium Battery Cautions
GOST-R Certiﬁcation Mark Nordic Lithium Battery Cautions Norge Sun Enterprise 220R Server Service Manual Precaución – El manejo de los controles, los ajustes o la ejecución de procedimientos distintos a los aquí especiﬁcados pueden exponer al usuario a radiaciones peligrosas.
Page 43 Sverige VARNING – Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion. Danmark ADVARSEL! – Litiumbatteri — Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren.
Page 44 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 45: Preface
Typically, the modules cover speciﬁc tasks for a service-related procedure for a speciﬁc component. Service providers who would like more general information about the system should refer to the appropriate chapter or section in the Sun Enterprise 220R Server Owner’s Guide. How This Book Is Organized The chapters in this manual refer to a series of related service tasks.
Page 46 4 Other software documentation that you received with your system Typographic and Command Entry Conventions Typeface or Symbol AaBbCc123 AaBbCc123 Sun Enterprise 220R Server Service Manual online documentation for the Solaris Meaning The names of commands, ﬁles, and directories; on-screen computer output What you type, when contrasted...
Page 47: Related Documentation
Bourne shell and Korn shell Bourne shell and Korn shell superuser Related Documentation The following documents contain topics that relate to the information in the Sun Enterprise 220R Server Service Manual. Examples Read Chapter 6 in the User’s Guide. These are called class options.
Page 48: Accessing Sun Documentation Online
Web. You can browse the docs.sun.com archive or search for a speciﬁc book title or subject at: http://docs.sun.com Sun Enterprise 220R Server Service Manual Sun Enterprise 220R Setup and Rackmounting Guide Sun Enterprise 220R Server Owner’s Guide Sun Enterprise 220R Server Product Notes SunVTS User’s Guide...
Page 49: Sun Welcomes Your Comments
Sun Welcomes Your Comments We are interested in improving our documentation and welcome your comments and suggestions. You can email your comments to us at: docfeedback@sun.com Please include the part number (8xx-xxxx-xx) of your document in the subject line of your email.
Page 50 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 51: Video Demonstration Of Servicing The System
CHAPTER Video Demonstration of Servicing the System This chapter includes four video demonstrations of dissassembling the system and reassembling the system. The demonstrations are intended to provide overall familiarity with system parts and options and how they are removed and installed. The video is divided into parts because the video ﬁles are very large;...
Page 52: Disassembling The System, Part 2
Reassembling the System, Part 2 Click on the icon above for the video demonstration. This video ﬁle is very large; loading it may take over a minute. Click here for Appendix E. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 53: Preparing To Service The System
CHAPTER Preparing to Service the System This chapter tells you what you need to know about preparing for and completing service procedures. Except for removing and installing disk drives, this system should be serviced by a qualiﬁed hardware service provider. Please be sure to keep the following guidelines in mind: 4 Internal disk drives and power supplies are hot-pluggable.
Page 54: How To Power Off The System
Refer to the Solaris Handbook for Sun Peripherals that corresponds to your operating system. 4. Wait for the system halt messages and the ok prompt. 5. Turn the keyswitch on the front panel of the system to the Standby position. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 55: How To Power On The System
How to Power On the System 2.2.1 Before You Begin If a terminal or local console is not already connected to the system, you need to install one before continuing the startup procedure. For information, see: 4 Section 2.10 “About Communicating With the Server” on page 73 4 Section 2.12 “How to Conﬁgure a Local Graphics Console”...
Page 56: What To Do
See Section 2.9.1 “Keyswitch Settings” on page 72 for information about each keyswitch setting. 4. Press the front panel Power button once. See Section 2.9.1 “Keyswitch Settings” on page 72 for information about each keyswitch setting. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 57 Note - The system may take anywhere from 30 seconds to two minutes before video is displayed on the system monitor or the ok prompt appears on an attached terminal. This time depends on the level of power-on self-test (POST) diagnostics being performed.
Page 58: How To Initiate A Reconﬁguration Boot
A terminal or a graphics console is required for viewing system messages. For information about connecting a terminal or a console, see Section 2.10 “About Communicating With the Server” on page 73 or your Sun Enterprise 220R Server Owner’s Guide.
Page 59: What To Do
2.3.2 What to Do 1. Turn on power to any peripherals and external storage devices. Read the documentation supplied with the device for speciﬁc instructions. 2. Turn on power to the monitor or terminal. 3. Turn the front panel keyswitch to the Power-On/Off position. See Section 2.9 “About the Status and Control Panel”...
Page 60: How To Position The System For Service
The power cord grounds the system. 4. Loosen the four captive screws that secure the system to the left and right vertical rails at the front of the rack. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 61 Use a Phillips #2 screwdriver to loosen the captive screws, which are in recessed access holes in the decorative panels afﬁxed to the system’s front panel. 5. Slide the system chassis evenly out of the rack enclosure until the inner glides stop in the slide.
Page 62: What Next
2.4.3 What Next For information about sliding the system into the rack enclosure, see: 4 Section 2.5 “How to Slide the System Into the Rack” on page 63 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 63: How To Slide The System Into The Rack
How to Slide the System Into the Rack 2.5.1 Before You Begin If you have been working inside the system, see: 4 Section 2.7 “How to Replace the System Cover” on page 67 2.5.2 What to Do 1. Release the two ﬂat spring catches that lock the system into its current position. Press in on both spring catches to free the system glides.
Page 64 Use a Phillips #2 screwdriver to tighten the four captive screws that secure the system in the rack enclosure. These screws are in recessed access holes in the decorative panels afﬁxed to the system’s front panel. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 65: What Next
4. Reconnect all external cables that were attached to the back panel of the system. Examine each disconnected cable for information indicating the cable’s origin and its terminating connection. 5. Replace, close, and lock the rack enclosure door(s), as appropriate. 2.5.3 What Next To power on the system, see:...
Page 66: Before You Begin
The system cover hinges on two cutouts in the enclosure back panel. Lift the system cover away from the back of the enclosure. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 67: What Next
2.6.3 What Next You are now ready to install, remove, or replace components inside the system chassis. To reassemble the system, see: 4 Section 2.7 “How to Replace the System Cover” on page 67 How to Replace the System Cover 2.7.1 Before You Begin Caution -...
Page 68: What Next
Turn the key clockwise to engage the system cover lock. 2.7.3 What Next To restart the system, see: 4 Section 2.5 “How to Slide the System Into the Rack” on page 63 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 69: How To Avoid Electrostatic Discharge
4 Section 2.2 “How to Power On the System” on page 55 4 Section 2.3 “How to Initiate a Reconﬁguration Boot” on page 58 How to Avoid Electrostatic Discharge Use the following procedure to prevent static damage whenever you are accessing any of the internal components of the system.
Page 70 Refer to the instructions that come with the strap. 4. Detach both ends of the strap after you have completed the installation or service procedure. Sun Enterprise 220R Server Service Manual replacement part January 2000, Revision A...
Page 71: What Next
2.8.3 What Next To reassemble the system, see: 4 Section 2.7 “How to Replace the System Cover” on page 67 About the Status and Control Panel The status and control panel includes two LED indicators and a three-position security keyswitch. Preparing to Service the System...
Page 72: Keyswitch Settings
When you ﬁrst power on the system, the LEDs individually blink on and off to verify that each one is working correctly. After that, the LEDs operate as described in the following table. Sun Enterprise 220R Server Service Manual Icon Description This setting enables the system’s Power button to turn...
Page 73: About Communicating With The Server
2. Establish a tip connection from another Sun system. For information about establishing a tip connection, see your Sun Enterprise 220R Server Owner’s Guide or the OpenBoot 3.x Command Reference Manual, an online version of which is included with the Solaris System Administrator AnswerBook that ships with Solaris software.
Page 74: How To Attach An Alphanumeric Terminal
Alternatively, you can install a local graphics console on the server; see Section 2.12 “How to Conﬁgure a Local Graphics Console” on page 75. For information about establishing a tip connection, see your Sun Enterprise 220R Server Owner’s Guide or the OpenBoot 3.x Command Reference Manual, an online version of which is included with the Solaris System Administrator AnswerBook that ships with Solaris software.
Page 75: What Next
2. Connect the terminal’s power cable to an AC outlet. 3. Set the terminal to receive: 4 At 9600 baud 4 An 8-bit signal with no parity and 1 stop bit See the documentation accompanying your terminal for more information. 2.11.3 What Next You can now issue system commands from the terminal keyboard and view system...
Page 76 2. Attach the monitor video cable to the graphic card’s video port. Tighten the thumbscrews to secure the connection. 3. Connect the monitor’s power cord to an appropriate AC power outlet. 4. Connect the keyboard cable to the server’s keyboard/mouse port. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 77: What Next
5. Connect the mouse cable to the appropriate receptacle on the keyboard. 2.12.3 What Next You can now issue system commands from the keyboard and view system messages. Continue with your service or diagnostic procedure as needed. 2.13 Tools Required for Installation and Service The following tools are required to install and service the system: 4 Screwdriver, Phillips #1...
Page 78: How To Remove The System From The Rack
ﬂoor. Level and secure the cabinet to provide a safe working environment. Caution - The chassis is heavy. Two people are required to remove the system from the rack enclosure in the following procedure. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 79: Before You Begin
2.14.1 Before You Begin Complete these tasks: 4 Identify a helper to assist you in removing the system 4 Section 2.4 “How to Position the System for Service” on page 60 Discuss the task and verify that your helper can safely lift and carry 34 lbs (17 kg), which is approximately half the weight of a fully-equipped system.
Page 80 5. Set the system on a workbench or other stable surface. 6. Slide the empty rack slides back into their protective outer glides. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 81: What Next
This procedure assumes that the slide assembly is already installed in the rack. For further information on assembling the slide assemblies and rack enclosures, see the Sun Enterprise 220R Server Setup and Rackmounting Guide. Caution - The chassis is heavy. Two people are required to place the system into the rack enclosure glides in the following procedure.
Page 82: What To Do
Push in the inner rail on each slide assembly until it reaches the stops that are located furthest away from the front of the rack. b. Push in the runner until it stops in the slide assembly. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 83 3. Position one person on each side of the system, facing the inner glides on the system chassis. When you are both in position, verify that your helper understands what to do with the system after you lift it. Also agree on a route to follow to the rack enclosure, and visually inspect the route for potential safety hazards (for example, cables on the ﬂoor, other people working in the vicinity, and so on).
Page 84 7. Slide the system smoothly into the rack until the ﬂat spring catches stop the system. 8. Simultaneously press in on both ﬂat spring catches and ﬁnish sliding the system completely into the rack. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 85 9. Tighten the four captive screws securing the system to the left and right vertical rails at the front of the rack. Use a Phillips #2 screwdriver to tighten the captive screws, which are in recessed access holes in the ﬁller panels afﬁxed to the system’s front panel. Preparing to Service the System...
Page 86: What Next
11. Reattach, close, and lock the rack door(s) as appropriate. 2.15.3 What Next To power on the system, see: 4 Section 2.2 “How to Power On the System” on page 55 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 87: Servicing The Main Logic Board And Components
CHAPTER Servicing the Main Logic Board and Components This chapter describes how to remove and replace the system main logic board and main logic board components. For a list of part numbers for ﬁeld-replaceable units and optional equipment, see Appendix D. The following tasks are covered in this chapter: 4 Section 3.1 “How to Remove a Memory Module”...
Page 88: How To Remove A Memory Module
Memory modules for this system are dual inline memory modules (DIMMs). Each DIMM bank must contain four DIMMs of equal density (for example, four 64-Mbyte DIMMs) to function properly. Supported DIMM conﬁguration options are 32, 64, and 128 megabytes. See the Sun Enterprise 220R Server Owner’s Guide for more information. 3.1.1...
Page 89: What Next
4. Place the module on an antistatic mat. 5. Repeat Steps 2, 3, and 4 for each memory module being removed. 3.1.3 What Next To install a memory module, complete this task: 4 Section 3.2 “How to Install a Memory Module” on page 90 Servicing the Main Logic Board and Components...
Page 90: How To Install A Memory Module
DIMM bank must contain four DIMMs of equal density (for example, four 64-Mbyte DIMMs) to function properly. Supported DIMM conﬁguration options are 32, 64, and 128 megabytes. See the Sun Enterprise 220R Server Owner’s Guide for more information about memory.
Page 91: Before You Begin
3.2.2 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 4 Section 2.8 “How to Avoid Electrostatic Discharge”...
Page 92: What To Do
2. Locate the socket into which you will install the module. 3. Position the module so that the small notch on the bottom corner of the module is at the same end as the socket’s ejection lever. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 93: What Next
4. Align the module with its socket until it contacts the socket evenly along the socket’s length. 5. Press ﬁrmly down on both corners of the module until the bottom edge is ﬁrmly seated in the socket. You will hear a clicking sound when the module is fully seated. 6.
Page 94: How To Remove A Pci Card
3. Using a Phillips #2 screwdriver, remove the screw that secures the card to the system back panel. Caution - Do not apply excessive force to one end or one side of the board. Doing so could damage the card. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 95 4. Pull the PCI card from its slot. Hold the card by the faceplate and its opposite edge, and pull upward while rocking the card from end to end until it is freed from its slot. 5. Place the PCI card on an antistatic mat. 6.
Page 96: What Next
3.3.3 What Next To install a PCI card, complete this step: 4 Section 3.4 “How to Install a PCI Card” on page 97 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 97: How To Install A Pci Card
How to Install a PCI Card 3.4.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 4 Section 2.8 “How to Avoid Electrostatic Discharge”...
Page 98 Push the card into the corresponding connector on the main logic board. Apply even pressure along the edge of the card. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 99: What Next
3. Secure the PCI card faceplate to the back panel with the Phillips screw. 4. If necessary, connect any internal cables to the PCI card’s internal connectors. 5. If necessary, connect any external cables to the PCI card. 3.4.3 What Next Complete this task to reassemble the system: 4 Section 2.7 “How to Replace the System Cover”...
Page 100: How To Remove A Cpu Module
The ejection levers are located on each side of the front of each CPU module. Rotate the levers away from the center of the CPU module. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 101 3. Grasp the upper corners of the CPU module and slide the module out of the CPU card cage. 4. Place the CPU module on an antistatic mat. Servicing the Main Logic Board and Components...
Page 102: What Next
CPU modules, you must ﬁll the CPU slots in the following order. System Conﬁguration One CPU Two CPUs Sun Enterprise 220R Server Service Manual Main Logic Board CPU Slot CPU slot 0 CPU slots 0 and 1 January 2000, Revision A...
Page 103: What To Do
For further information about CPU modules, see your Sun Enterprise 220R Server Owner’s Guide. 3.6.2 What to Do 1. Locate the appropriate slot for the CPU module that you are installing in the CPU card cage on the main logic board.
Page 104 4. Slide the CPU module evenly into the grooves in the CPU card cage. Push down until the CPU module meets the connector at the bottom of the CPU card cage. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 105 5. Engage the notch in each lever with its side of the CPU card cage. Servicing the Main Logic Board and Components...
Page 106: What Next
1. Locate the NVRAM/TOD module and its carrier on the main logic board. 2. Grasp the NVRAM/TOD carrier assembly at each end and pull straight up. If necessary, gently rock the NVRAM/TOD from side to side to facilitate removal. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 107: What Next
3. Place the NVRAM/TOD module and carrier on an antistatic mat. 3.7.3 What Next To replace the NVRAM/TOD module, complete this task: 4 Section 3.8 “How to Replace the NVRAM/TOD Module” on page 108 Servicing the Main Logic Board and Components...
Page 108: How To Replace The Nvram/Tod Module
The small marker dot on the top of the NVRAM/TOD module should be on the same side as the narrow tab on the carrier assembly. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 109: What Next
2. Push down ﬁrmly on the NVRAM/TOD module until it seats in its socket. 3.8.3 What Next Complete the following task to reassemble the system: 4 Section 2.7 “How to Replace the System Cover” on page 67 When you are ready to restart the system, be sure to run OpenBoot Diagnostics tests to verify that the system functions correctly with the new part you have just installed.
Page 110: How To Remove The Air Guide
4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 3.9.2 What to Do 1. Remove the Phillips screw attaching the air guide to the CPU card cage. 2. Lift the air guide up from the CPU card cage. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 111: What Next
3.9.3 What Next To replace the air guide, complete this task: 4 Section 3.10 “How to Replace the Air Guide” on page 111 3.10 How to Replace the Air Guide 3.10.1 Before You Begin Complete this task: 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 3.10.2 What to Do 1.
Page 112: What Next
1. Loosen the two captive screws securing the CPU card cage assembly to the main logic board. Use a Phillips #2 screwdriver to loosen the screws. 2. Lift the CPU card cage assembly from the main logic board. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 113: What Next
3.11.3 What Next To replace the CPU card cage assembly, complete this task: 4 Section 3.12 “How to Replace the CPU Card Cage Assembly” on page 114 Servicing the Main Logic Board and Components...
Page 114: How To Replace The Cpu Card Cage Assembly
1. Position the CPU card cage assembly on the main logic board. 2. Align the CPU card cage assembly screw holes with the corresponding holes on the main logic board. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 115: What Next
3. Tighten the two captive screws that secure the CPU card cage assembly to the main logic board. Use a Phillips #2 screwdriver to tighten the screws. 3.12.3 What Next Complete these tasks to reassemble the system: 4 Section 3.6 “How to Install a CPU Module” on page 102 4 Section 3.10 “How to Replace the Air Guide”...
Page 116: How To Remove The Main Logic Board
ﬂexing, and to provide antistatic protection. Caution - Perform this procedure on a workbench. Sun Microsystems does not support changing the main logic board while the system is installed in a rack. The NVRAM/TOD module contains the system host identiﬁcation (ID) and Ethernet address.
Page 117: What To Do
3.13.2 What to Do 1. Disconnect the following internal cables from the main logic board. Press the tab on the cable connector to detach each cable. For information about cable connector locations, see Section 5.5 “How to Connect the System Cables” on page 155 a.
Page 118 6. If you are replacing this main logic board, note the serial port and ﬂash PROM jumper settings. See Section 3.15 “How to Set the Serial Port Jumpers” on page 122 and Section 3.16 “How to Set the Flash PROM Jumpers” on page 124. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 119: What Next
ﬂexing, and to provide antistatic protection. Caution - Perform this procedure on a workbench. Sun Microsystems does not support changing the main logic board while the system is installed in a rack. Caution - Do not attempt to install components on the main logic board while it is outside the system.
Page 120 3. Position the replacement main logic board in the chassis. Align the notches on the sides of the board with the corresponding tabs on the chassis. 4. Slide the main logic board toward the back of the system. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 121: What Next
Ensure that each connector on the main logic board slides through the corresponding cutout in the chassis back panel. 5. Replace the three screws securing the main logic board to the system back panel. 6. Connect the following internal cables to the main logic board. The connectors are keyed to connect in only one way.
Page 122: How To Set The Serial Port Jumpers
EIA-432 levels are the default standard for North American users. EIA-232D levels are required for digital telecommunication in nations of the European Economic Community. For further information, see your Sun Enterprise 220R Server Owner’s Guide. 3.15.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System”...
Page 123 2. Set the main logic board serial port jumpers J2604 and J2605. Using long-nose pliers, place a shunt over the appropriate pins according to the following table. Servicing the Main Logic Board and Components...
Page 124: What Next
4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 Sun Enterprise 220R Server Service Manual A shunt on pins 1 A shunt on pins 2...
Page 125: What To Do
3.16.2 What to Do 1. Locate the jumpers on the main logic board. A main logic board jumper is identiﬁed by its jumper address, labeled on the board with the letter “J” followed by four numbers (JXXXX). Jumper pins are located immediately adjacent to the jumper address.
Page 126 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 127: Removing And Installing Storage Devices
How to Remove a Disk Drive The system’s disk “hot-plug” feature lets you remove a disk drive without shutting down the operating system or turning off the system power. For more information, see your Sun Enterprise 220R Server Owner’s Guide. 4.1.1 Before You Begin Complete this task: 4 Section 2.8 “How to Avoid Electrostatic Discharge”...
Page 128: What To Do
1. Prepare the system for disk removal. The hot-plug removal procedure involves software commands for preparing the system prior to removing the disk drive. See your Sun Enterprise 220R Server Owner’s Guide. 2. If you are not hot-plugging the disk drive, halt the operating system and turn off the system power.
Page 129: What Next
6. Swing the handle away from the drive until you feel the drive connector disengage from the backplane. 7. Holding the disk drive by the handle, slide it out of the drive bay. 8. Place the disk drive on an antistatic mat. 4.1.3 What Next To install the disk drive, complete this task:...
Page 130: How To Install A Disk Drive
1. Prepare the system to receive the new disk drive. The hot-plug installation procedure involves software commands for preparing the system prior to installing the disk drive. See your Sun Enterprise 220R Server Owner’s Guide. 2. If you are not hot-plugging the disk drive, halt the operating system and turn off system power.
Page 131 4. Align the disk drive to its drive bay. Orient the drive so that the drive handle’s hinge is on the left side of the drive bay. Note - If you are reinstalling a drive that you previously removed, be sure to reinstall the drive in the same bay from which it was removed.
Page 132: What Next
10. If you are performing a hot-plug installation, complete the software part of the installation procedure. For further information, see your Sun Enterprise 220R Server Owner’s Guide. 4.2.3 What Next...
Page 133: What To Do
4.3.2 What to Do 1. Disconnect the I/O power cable from the removable media assembly power connector. See the illustration in Step 3 for the location of the RMA in the system. 2. Disconnect the removable media SCSI cable from the removable media SCSI connector.
Page 134: What Next
4 Section 4.5 “How to Remove a CD-ROM or Tape Drive ” on page 138 4 Section 4.6 “How to Install a CD-ROM or Tape Drive” on page 139 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 135: How To Replace The Removable Media Assembly (Rma)
To replace the removable media assembly, complete this task: 4 Section 4.4 “How to Replace the Removable Media Assembly (RMA)” on page 135 How to Replace the Removable Media Assembly (RMA) 4.4.1 Before You Begin Complete this task: 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 4.4.2 What to Do 1.
Page 136 5. Reconnect the removable media assembly SCSI cable to the removable media SCSI cable connector. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 137: What Next
The connector is keyed so that it connects in only one way. For information about cable connector locations, see Section 5.5 “How to Connect the System Cables” on page 155. 6. Connect the I/O power cable to the removable media assembly power connector. The connector is keyed so that it connects in only one way.
Page 138: How To Remove A Cd-Rom Or Tape Drive
4 Section 4.3 “How to Remove the Removable Media Assembly (RMA)” on page 132 4.5.2 What to Do 1. Remove the four screws securing the drive to the removable media assembly. There are two screws on each side of the drive. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 139: What Next
4.6.1 Before You Begin Know the conﬁguration guidelines for installing removable media devices. For detailed information, see your Sun Enterprise 220R Server Owner’s Guide. Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover”...
Page 140: What Next
You must also perform a reconﬁguration boot so that your system is able to recognize any new device(s). For additional information, see: 4 Section 2.3 “How to Initiate a Reconﬁguration Boot” on page 58 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 141: Removing And Replacing Backplanes And Cables
CHAPTER Removing and Replacing Backplanes and Cables This chapter describes how to remove and replace backplanes and cables within the system. For a list of part numbers for ﬁeld-replaceable units and optional equipment, see Appendix D. The following tasks are covered in this chapter: 4 Section 5.1 “How to Remove the UltraSCSI Backplane”...
Page 142: What To Do
2. Disconnect the UltraSCSI data cable from the UltraSCSI backplane at connector J0102. Press the levers on the sides of the backplane connector. 3. Disconnect the removable media SCSI cable from the UltraSCSI backplane at connector J0302. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 143: What Next
4. Remove the two Phillips screws that secure the UltraSCSI backplane to the chassis. 5. Remove the backplane from the chassis. Place the backplane on an antistatic mat. 5.1.3 What Next To replace the UltraSCSI backplane, complete this task: 4 Section 5.2 “How to Replace the UltraSCSI Backplane” on page 144 Removing and Replacing Backplanes and Cables...
Page 144: How To Replace The Ultrascsi Backplane
What to Do 1. Position the UltraSCSI backplane in place behind the disk drive bay in the chassis. 2. Replace the two Phillips screws that secure the UltraSCSI backplane to the chassis. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 145 3. Connect the UltraSCSI data cable from the main logic board to connector J0102 on the UltraSCSI backplane. The connector is keyed to attach in only one way. Removing and Replacing Backplanes and Cables...
Page 146: What Next
To reassemble the system, complete these tasks: 4 Section 2.7 “How to Replace the System Cover” on page 67 4 Section 4.2 “How to Install a Disk Drive” on page 130 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 147: How To Remove The Power Distribution Board
How to Remove the Power Distribution Board 5.3.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 6.1 “How to Remove a Power Supply” on page 160 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover”...
Page 148 Hold the cover panel by the edge nearest the chassis front. b. Gently pull the cover panel forward and up, out of the system. Set the power distribution cover panel aside. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 149 Caution - Be sure that the AC power cord(s) has been disconnected from the system before continuing. Attempting to remove the power distribution board while the AC power cord is plugged into a power source can result in serious personal injury. 9.
Page 150 10. Remove the seven screws securing the power distribution board to the chassis. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 151: What Next
11. Adjust the cable connected to the center AC power connector assembly so that it doesn’t interfere with lifting the power distribution board out of the chassis. 12. Lift the power distribution board out of the chassis. Place it on an antistatic mat. 5.3.3 What Next To replace the power distribution board, complete this task:...
Page 152: What To Do
2. Replace the seven Phillips screws that secure the board to the chassis. 3. Replace the AC power connector assembly (and the cable attached to it). Use a Phillips #2 screwdriver. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 153 4. Replace the power distribution board cover panel. a. Position the cover in place over the system chassis. Hold the cover at an approximately 30-degree angle from the chassis, aligning the slots on the cover with the tabs on the main logic board mounting plate. b.
Page 154 7. Connect the CPU core voltage power sense cable to the power distribution board at connector J0203. 8. Connect the main power cable to the power distribution board at connectors J0201 and J0207. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 155: What Next
9. Connect the CPU power sense cable to the power distribution board at connectors J0205 and J0206. 10. Connect the keyswitch/power button/LED cable to the power distribution board at connector J0500. 11. Connect the I/O power cable to the power distribution board at connector J0210. 12.
Page 156: Cable Connectors And Routing
LED cable CPU core voltage power cable CPU core voltage power sense cable Sun Enterprise 220R Server Service Manual Connections From: Power distribution board (J0205) and (J0206)To: Main logic board (J2901) From: Power distribution board (J0201) and (J0207)To: Main logic...
Page 157 Removing and Replacing Backplanes and Cables...
Page 158: What Next
5.5.4 What Next To replace a cable, complete this task: 4 Section 2.7 “How to Replace the System Cover” on page 67 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 159: Removing And Replacing Miscellaneous Assemblies
CHAPTER Removing and Replacing Miscellaneous Assemblies This chapter describes how to remove and replace the miscellaneous assemblies within the system. For a list of part numbers for ﬁeld-replaceable units and optional equipment, see Appendix D. The following tasks are covered in this chapter: 4 Section 6.1 “How to Remove a Power Supply”...
Page 160: How To Remove A Power Supply
Keep the thumb holding the retainer clip up clear of the power supply as you slide it out from its bay. 5. With your other hand, rotate the power supply handle so that it is perpendicular to the front face of the unit. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 161: What Next
6. Pull out the power supply in a smooth motion until the unit is free of the bay. Note - When removing a hot-pluggable power supply, do not disengage and reengage the supply in rapid succession. 7. If you have removed a redundant power supply and are not replacing it immediately, install a power supply ﬁller panel.
Page 162: How To Install A Power Supply
4. Using your thumb, push up the retaining clip until there is enough clearance to slide the power supply into its bay. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 163 5. With your other hand, align the new power supply with its bay. 6. Slide the new power supply into the power supply bay until the power supply connectors start to engage the connectors on the power distribution board. Caution - Be sure to keep the thumb holding up the retainer clip out of the way as you slide the power supply into its bay.
Page 164: What Next
4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 6.3.2 What to Do 1. Loosen the two captive Phillips screws securing the fan tray assembly to the chassis. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 165: What Next
2. Lift the fan tray assembly out of the system chassis. 6.3.3 What Next To replace the fan tray assembly, complete this task: 4 Section 6.4 “How to Replace the Fan Tray Assembly” on page 165 How to Replace the Fan Tray Assembly 6.4.1 Before You Begin Complete this task:...
Page 166: What To Do
Align the tabs on the fan tray assembly with the notches on the chassis. Make sure that you keep the UltraSCSI data cable ﬂat against the side of the fan tray assembly. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 167: What Next
Note - As you lower the fan tray assembly, ensure that the cables remain properly routed under their notches on the fan tray assembly. 6. Tighten the two captive Phillips screws securing the fan tray assembly to the chassis. 6.4.3 What Next To reassemble the system, complete this task: 4 Section 2.7 “How to Replace the System Cover”...
Page 168 DC-to-DC converter board. 4. Unclip the DC-to-DC converter board from the plastic retaining clips. Push down on the plastic tabs while carefully lifting the end of the DC-to-DC converter board. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 169 5. Remove the DC-to-DC converter from the chassis. Lift the DC-to-DC converter board off the plastic retaining posts while carefully pulling the board back and out from the metal tabs in the chassis. Removing and Replacing Miscellaneous Assemblies...
Page 170: What Next
The DC-to-DC converter on this system is an assembly consisting of two parts, part numbers 375-0094 and 300-1455. Be sure to order both parts if you need to replace the DC-to-DC converter. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 171: How To Replace The Dc-To-Dc Converter
How to Replace the DC-to-DC Converter 6.6.1 Before You Begin Complete this task: 4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 Note - The DC-to-DC converter on this system is an assembly consisting of two parts, part numbers 375-0094 and 300-1455. Be sure you have both parts when your are replacing the DC-to-DC converter.
Page 172 Ensure that the other end of the DC-to-DC converter board remains in place in the metal tabs. 4. Secure the DC-to-DC converter board in place. Push down on the board until the plastic tabs secure the board in place. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 173 5. Connect the CPU core voltage power cable to connector J0103 on the DC-to-DC converter board. The connector is keyed so that it installs in only one way. 6. Connect the CPU core voltage power sense cable to connector J0102 on the DC-to-DC converter board.
Page 174: What Next
4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 4 Section 2.6 “How to Remove the System Cover” on page 65 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 175: What To Do
4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 4 Section 6.3 “How to Remove the Fan Tray Assembly” on page 164 4 Section 6.5 “How to Remove the DC-to-DC Converter” on page 167 4 Section 4.3 “How to Remove the Removable Media Assembly (RMA)” on page 132 6.7.2 What to Do 1.
Page 176: What Next
To replace the keyswitch/power button/LED cable, complete this task: 4 Section 6.8 “How to Replace the Keyswitch/Power Button/LED Cable” on page How to Replace the Keyswitch/Power Button/LED Cable 6.8.1 Before You Begin Complete this task: Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 177: What To Do
4 Section 2.8 “How to Avoid Electrostatic Discharge” on page 69 6.8.2 What to Do 1. Route the keyswitch and power on-off cables to their positions in the front of the chassis.Attach the keyswitch cable to the keyswitch assembly. a. Align the post on the keyswitch with the socket in the connector. b.
Page 178: What Next
4 Section 4.4 “How to Replace the Removable Media Assembly (RMA)” on page 135 4 Section 6.6 “How to Replace the DC-to-DC Converter” on page 171 4 Section 6.4 “How to Replace the Fan Tray Assembly” on page 165 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 179: How To Remove A System Door
How to Remove a System Door 6.9.1 Before You Begin Complete these tasks: 4 Section 2.1 “How to Power Off the System” on page 54 4 Section 2.4 “How to Position the System for Service” on page 60 6.9.2 What to Do 1.
Page 180 3. Unscrew the hinge from the chassis ﬂange. Use a Phillips #2 screwdriver. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 181: What Next
6.9.3 What Next To replace a door, complete this task: 4 Section 6.10 “How to Replace a System Door” on page 181 6.10 How to Replace a System Door 6.10.1 What to Do 1. Position the door hinge on the chassis ﬂange. The hinge goes on the front of the chassis ﬂange.
Page 182 Press the decorative panel into place on the chassis ﬂange. b. Replace the washers on the back of the decorative panel captive screws. Tighten the washers on the screws until the decorative panel is secure on the ﬂange. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 183: What Next
4. Close and lock the system doors. 6.10.2 What Next To reassemble the system, complete this task: 4 Section 2.5 “How to Slide the System Into the Rack” on page 63 Removing and Replacing Miscellaneous Assemblies...
Page 184 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 185: Diagnostics And Troubleshooting
With the exception of internal disk drives in the Sun Enterprise 220R server, all other component installation or replacement must be performed by a qualiﬁed service provider.
Page 186: About Diagnostic Tools
Sun Enterprise SyMON software and SunVTS software to diagnose system problems. The following chart provides an overview of when to use the various diagnostic tools to diagnose hardware problems. Sun Enterprise 220R Server Service Manual software January 2000, Revision A...
Page 187: About Power-On Self-Test (Post) Diagnostics
About Power-On Self-Test (POST) Diagnostics The POST diagnostic code resides in ﬂash PROM on the main logic board. The ﬂash PROM that holds the POST code is known as the OpenBoot PROM (OBP) because it also holds the OpenBoot Diagnostic code. POST tests the following system components each time the system is turned on or a system reset is issued: 4 CPU modules...
Page 188: How To Use Post Diagnostics
If a console or a monitor is not connected to serial port A (default port) of a system to be tested, the keyboard LEDs are used to determine error conditions. See Section 7.12.1 “Error Indications” on page 212. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 189: What To Do
7.3.2 What to Do Ensure that the front panel keyswitch is in the Standby position. You can initialize POST one of two ways: 4 By setting the diag-switch? to true and the diag-level to max or min, followed by power cycling the system unit 4 By simultaneously pressing the keyboard Stop and D keys while power is applied to the system unit To set the diag-switch? to true and power cycle the system unit:...
Page 190: How To Set Up A Tip Connection
1. Connect serial port A of the system being tested to serial port B of another Sun system using a serial null modem cable (connect cable pins 2-3, 3-2, 7-20, and 20-7). Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 191 2. At the other Sun system, check the /etc/remote ﬁle by changing to the /etc directory and then editing the remote ﬁle: hardwire:/ dv=/dev/term/ b :br#9600:el=^C^S^Q^U^D:ie=%$:oe=^D: Note - The example shows connection to serial port B. 3. To use serial port A: a.
Page 192: About Openboot Diagnostics (Obdiag)
The OpenBoot Diagnostics (OBDiag) utility resides in ﬂash PROM on the main logic board. OBDiag can isolate errors in the following system components: 4 Main logic board 4 Diskette drive (if applicable) 4 CD-ROM drive 4 Tape drive Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 193: Obdiag Menu
4 Disk drives 4 Any option card that contains an on-board self-test On the main logic board, OBDiag tests not only the main logic board but also its interfaces: 4 PCI 4 SCSI 4 TPE Ethernet including MII Ethernet 4 Serial 4 Parallel 4 Keyboard/mouse OBDiag reports some test results by ﬂashing or steadily illuminating the LEDs on the...
Page 194: Conﬁguration Variable
Both commands are described in Section 7.12.2 “Software Commands” on page 216. Variable diag-level Sun Enterprise 220R Server Service Manual Setting Description No tests are run at power up. Performs minimal testing of core functionality.
Page 195: What To Do
How to Use OpenBoot Diagnostics (OBDiag) When you turn on the system power, OBDiag runs automatically if any of the following conditions apply: 4 The diag-switch? OpenBoot PROM variable is set to true. 4 You hold down the keyboard’s Stop and D keys as you power on the system. The systems’s ok prompt will appear.
Page 196 5. At the OBDiag menu prompt, type 14 to select toggle script-debug. Note - Selecting toggle script-debug enables verbose test message displays. 6. At the Enter prompt, type the appropriate test number. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 197: Obdiag Tests
7.6.2 OBDiag Tests The OBDiag tests are described in the following sections: 4 Section 7.6.3 “PCI/Cheerio” on page 197 4 Section 7.6.4 “EBus DMA/TCR Registers” on page 198 4 Section 7.6.5 “Ethernet” on page 199 4 Section 7.6.6 “Keyboard” on page 200 4 Section 7.6.7 “Mouse”...
Page 198: Ebus Dma/Tcr Registers
DMA_func_test Validates the DMA capabilities and FIFOs. Test is executed in a DMA The following example shows the EBus DMA/TCR registers diagnostic output message. Sun Enterprise 220R Server Service Manual Function Performs walk-one test on interrupt line. Veriﬁes that the interrupt pin is logic-level high (1) after reset.
Page 199: Ethernet
CODE EXAMPLE 7–1 Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 1 TEST=’all_dma/ebus_test’ SUBTEST=’dma_reg_test’ SUBTEST=’dma_func_test’ Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7.6.5 Ethernet The Ethernet diagnostic performs the following tests. Test my_channel_reset Resets the Ethernet channel. hme_reg_test MAC_internal_loopback_test 10_mb_xcvr_loopback_test 100_mb_phy_loopback_test 100_mb_twister_loopback_test...
Page 200: Parallel Port
Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 4 TEST=’mouse_test’ Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7.6.8 Parallel Port The parallel port diagnostic performs the following tests. Sun Enterprise 220R Server Service Manual January 2000, Revision A (Continuation)
Page 201: Serial Port A
Test sio_passive_lb Sets up the Super I/O conﬁguration register to enable extended/ dma_read The following example shows the parallel port diagnostic output message. Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 5 TEST=’parallel_port_test’ SUBTEST=’dma_read’ Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7.6.9 Serial Port A The serial port A diagnostic invokes the uart_loopback test, which transmits...
Page 202: Serial Port B
Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 7 TEST=’uartb_test’ BAUDRATE=’1200’ BAUDRATE=’1800’ BAUDRATE=’2400’ BAUDRATE=’4800’ BAUDRATE=’9600’ BAUDRATE=’19200’ BAUDRATE=’38400’ BAUDRATE=’57600’ BAUDRATE=’76800’ BAUDRATE=’115200’ BAUDRATE=’153600’ BAUDRATE=’230400’ BAUDRATE=’307200’ BAUDRATE=’460800’ Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 203: All Above
7.6.11 NVRAM The NVRAM diagnostic veriﬁes the NVRAM operation by performing a write and read to the NVRAM. The following example shows the NVRAM diagnostic output message. CODE EXAMPLE 7–4 Enter (0-11 tests, 12 -Quit, 13 -Menu) ===> 8 TEST=’nvram_test’ SUBTEST=’write/read_patterns’...
Page 204 TTF=’456 ‘ SPEED=’450.04 MHz’ PASSES=’1 ‘ MESSAGE=’Error: Timeout receiving a character’ TEST=’floppy_test’ SUBTEST=’floppy_id0_read_test’ TEST=’parallel_port_test’ SUBTEST=’dma_read’ TEST=’uarta_test’ ‘UART A in use as console - Test not run.’ TEST=’uartb_test’ BAUDRATE=’1200’ BAUDRATE=’1800’ BAUDRATE=’2400’ (continued) Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 205: Before You Begin
BAUDRATE=’4800’ BAUDRATE=’9600’ BAUDRATE=’19200’ BAUDRATE=’38400’ BAUDRATE=’57600’ BAUDRATE=’76800’ BAUDRATE=’115200’ BAUDRATE=’153600’ BAUDRATE=’230400’ BAUDRATE=’307200’ BAUDRATE=’460800’ TEST=’nvram_test’ SUBTEST=’write/read_patterns’ SUBTEST=’write/read_inverted_patterns’ TEST=’audio_test’ SUBTEST=’cs4231_test’ Codec_ID=’8a’ Version_ID=’a0’ SUBTEST=’external_lpbk’ External Audio Test not run: Please set the mfg-mode to sys-ext. ###OBDIAG_MFG_START### TEST=’audio_test’ STATUS=’FAILED’ SUBTEST=’external_lpbk’ ERRORS=’1 ‘ TTF=’468 ‘ SPEED=’450.04 MHz’ PASSES=’1 ‘...
Page 206: What To Do
Using a remote system, you can view the progress of a SunVTS testing session, as well as change testing options and control all testing features of another system on the network. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 207: For More Information
Useful tests to run on your system are listed below. SunVTS Test ecpptest cdtest disktest fputest fstest m64test mptest nettest pmem sptest tapetest vmem 7.8.1 For More Information The following documents provide information about SunVTS software. They are available on the Solaris on Sun Hardware AnswerBook. This AnswerBook documentation is provided on the Sun Updates CD for the Solaris release you are running.
Page 208: Before You Begin
2. If necessary, use the pkgadd utility to load the SUNWvts package onto your system from the Sun Updates CD. Note that /opt/SUNWvts is the default directory for installing SunVTS software. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 209: Before You Begin
7.10.2 What to Do This procedure assumes that you will test your Sun Enterprise 220R server remotely by running a SunVTS session from a workstation using the SunVTS graphical interface. For information about other SunVTS interfaces and options, see Section 7.1 “About Diagnostic Tools”...
Page 210 5. Fine-tune your testing session by selecting only the tests you want to run. Click to select and deselect tests. (A check mark in the box indicates the item is selected.) Sun Enterprise 220R Server Service Manual environment of the January 2000, Revision A...
Page 211: Results
7.10.3 Results If SunVTS tests indicate an impaired or defective part, see the procedures in this service manual or contact your qualiﬁed Sun service provider to replace the defective part. 7.11 About Sun Enterprise SyMON Software Sun Enterprise SyMON software is a GUI-based diagnostic tool designed to monitor system hardware status and UNIX operating system performance.
Page 212: Error Indications
A keyboard is not shipped with the system. To read keyboard LEDs you must obtain a keyboard of the appropriate type (see the following graphic) and connect it to the keyboard/mouse port on the system’s back panel. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 213 To indicate the beginning of POST diagnostics, the four LEDs brieﬂy light all at once. The monitor screen remains blank, and the Caps Lock LED ﬂashes for the duration of the testing. If the system passes all POST diagnostic tests, all four LEDs light again and then go off.
Page 214: Power Supply Leds
Power Supply LEDs Power supply LEDs are visible from the front of the system when the doors are open. The following ﬁgure shows the LEDs on the power supply in bay 1. Sun Enterprise 220R Server Service Manual Scroll Lock Num Lock...
Page 215: Disk Drive Leds
The following table provides a description of each LED. LED Name DC Status Fault AC-Present 7.12.1.4 Disk Drive LEDs The disk drive LEDs are visible from the front of the system when the left door is open, as shown in the following ﬁgure. Icon Description This green LED is lit to indicate that all DC...
Page 216: Software Commands
4 System conﬁguration, including information about clock frequencies, CPUs, memory, and I/O card types 4 Diagnostic information 4 Failed ﬁeld-replaceable units (FRUs) To run prtdiag, type: % /usr/platform/sun4u/sbin/prtdiag Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 217 No failures found in System =========================== ====================== HW Revisions ====================== ASIC Revisions: PCI: pci Rev 4 Cheerio: ebus Rev 1 System PROM revisions: ---------------------- OBP 3.23.0 1999/06/30 14:57 Sun Microsystems sun4u Sun Enterprise 220R (UltraSPARC- Ecache Impl. Mask ----- ------ ------ ---- US-II 10.0...
Page 218 #power-cycles=35 system-board-serial#=5014450071228 system-board-date=371c1bc9 fcode-debug?=false output-device=screen input-device=keyboard load-base=16384 boot-command=boot auto-boot?=true watchdog-reboot?=false diag-file: data not available. diag-device=net boot-file: data not available. boot-device=disk net local-mac-address?=false ansi-terminal?=true screen-#columns=80 screen-#rows=34 silent-mode?=false use-nvramrc?=false (continued) Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 219 If the NVRAM is a new part, you must reset the values of the following OpenBoot PROM conﬁguration variables: banner-name= Sun Enterprise 220R, enclosure-type= , 540-4284and energystar-enabled?= false. To set the values for the OpenBoot PROM conﬁguration variables shown in the following example, boot the operating system, log on as root, and enter the following commands.
Page 220 NVRAM, enter the OBP printenv command at the OBP ok prompt, as shown in the following example ok printenv variable name scsi-initiator-id keyboard-click? keymap ttyb-rts-dtr-off ttyb-ignore-cd (continued) Sun Enterprise 220R Server Service Manual Value Default Value false false false false true true January 2000, Revision A...
Page 221 9600,8,n,1,- 9600,8,n,1,- 9600,8,n,1,- 9600,8,n,1,- 1,3,2,4,5 1,3,2,4,5 540-4284 Sun Enterprise 220R false true 5014450071228 371c1bc9 false false screen screen keyboard keyboard 16384 16384 boot boot true true false false...
Page 222 (continued) Sun Enterprise 220R Server Service Manual Sun Enterprise 220R Value Default Value false false false false true true false false true true 9600,8,n,1,- 9600,8,n,1,-...
Page 223 use-nvramrc? nvramrc security-mode security-password security-#badlogins oem-logo oem-logo? oem-banner oem-banner? hardware-revision last-hardware-update diag-switch? 7.12.2.5 OBP probe-scsi and probe-scsi-all Commands To diagnose problems with the SCSI subsystem, you can use the OBP probe-scsi and probe-scsi-all commands. Both commands require that you halt the system. Note - When it is not practical to halt the system, you can use SunVTS software as an alternative method of testing the SCSI interfaces.
Page 224 Target 0 Unit 0 Disk Target 1 Unit 0 Disk Target 6 Unit 0 Removable Read Only deviceTOSHIBA XM6201TA SUN32XCD1103 Sun Enterprise 220R Server Service Manual Disk SEAGATE ST34371W SUN4.2G3862 Removable Tape ARCHIVE Python 02635-XXX5962 Removable Read Only device TOSHIBA XM5701TASUN12XCD0997 Disk SEAGATE ST34371W SUN4.2G7462...
Page 225: About Diagnosing Speciﬁc Problems
7.13 About Diagnosing Speciﬁc Problems 7.13.1 Network Communications Failure 7.13.1.1 Symptom The system is unable to communicate over the network. 7.13.1.2 Action Your system conforms to the Ethernet 10BASE-T/100BASE-TX standard, which states that the Ethernet 10BASE-T link integrity test function should always be enabled on both the host system and the Ethernet hub.
Page 226: Determining The Device Name Of The Ethernet Interface
1: apply disable-link-pulse device-name (Repeat this step for other device names as needed.) (Press CONTROL-C to exit nvedit.) ok nvstore ok setenv use-nvramrc? true 2. Reboot the system to make the changes effective. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 227: Disk Or Cd-Rom Drive Failure
7.13.2 Power-On Failures 7.13.2.1 Symptom The system attempts to power up but does not boot or initialize the monitor. 7.13.2.2 Action 1. Run POST diagnostics. See Section 7.3 “How to Use POST Diagnostics” on page 188. 2. Observe POST results. The front panel general fault LED should ﬂash slowly to indicate that POST is running.
Page 228 If the problem is still evident after replacing the drive, replace the main logic board. d. If replacing both the disk drive and the main logic board does not correct the problem, replace the associated UltraSCSI data cable and UltraSCSI backplane. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 229: Scsi Controller Failures
7.13.4 SCSI Controller Failures To check whether the main logic board SCSI controllers are defective, test the drive response to the probe-scsi command. To test additional SCSI host adapters added to the system, use the probe-scsi-all command. You can use the OBP printenv command to display the OpenBoot PROM conﬁguration variables stored in the system NVRAM.
Page 230 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 231: A.1 Reference For The Keyboard/Mouse Connector
APPENDIX Connector Signal Descriptions This appendix describes the Sun Enterprise 220R system main logic board connector signals and pin assignments accessible from the back panel. Topics covered in this appendix include: 4 Section A.1 “Reference for the Keyboard/Mouse Connector” on page 231 4 Section A.2 “Reference for the Serial Port A and B Connectors”...
Page 232: A.2 Reference For The Serial Port A And B Connectors
The serial port A and B connectors (J2902 and J2903, respectively) are DB-25 type connectors located on the main logic board back panel. Both serial ports conform to RS-423/RS-232 speciﬁcations. Sun Enterprise 220R Server Service Manual Signal Name +5 VDC...
Page 233: A.2.1 Serial Port A And B Connector Diagram
A.2.1 Serial Port A and B Connector Diagram A.2.2 Serial Port Signals Mnemonic Signal Name Description None. Connected Transmit Used by the data terminal equipment (DTE) Data to transmit data to the data circuit equipment (DCE). Except when control data is being sent, RTS, CTS, and DCD must be ON for this line to be active.
Page 234 Mnemonic TRXC RTXC Sun Enterprise 220R Server Service Manual Signal Name Description Data Set Used by the DCE to indicate if it is ready to Ready operate. When DSR is ON, the DCE is connected to the line and ready to exchange further control signals to start data transfer.
Page 235: A.3 Reference For The Twisted-Pair Ethernet (Tpe) Connector
Mnemonic Reference for the Twisted-Pair Ethernet (TPE) Connector The twisted pair Ethernet (TPE) connector is a RJ-45 type connector located on the main logic board back panel. Connect only TPE cables into the TPE connector. Signal Name Description Data Used to control switching of the DCE to the Terminal communication channel.
Page 236: A.4 Reference For The Ultrascsi Connector
Common mode termination Reference for the UltraSCSI Connector The Ultra small computer system interface (UltraSCSI) connector is located on the main logic board back panel. Sun Enterprise 220R Server Service Manual Description Transmit data + Transmit data - Receive data +...
Page 237: A.4.1 Ultrascsi Connector Diagram
A.4.1 UltraSCSI Connector Diagram A.4.2 UltraSCSI Connector Signals Signal Name Termpower Description Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Termpower Connector Signal Descriptions...
Page 238 Signal Name Termpower Not used Dat<12>_ Dat<13>_ Dat<14>_ Dat<15>_ Par1 l_ Dat<0>_ Dat<1>_ Sun Enterprise 220R Server Service Manual Description Termpower Undeﬁned Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Data 12 Data 13...
Page 239 Signal Name Dat<2>_ Dat<3>_ Dat<4>_ Dat<5>_ Dat<6>_ Dat<7>_ Par0 l_ Term_dis_ Termpower Termpower Not used Atn_ Bsy_ Ack_ Rst_ Msg_ Sel_ Req_ Dat<8>_ Description Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 Parity 0 Ground Term disable Termpower Termpower Undeﬁned...
Page 240: A.5 Reference For The Parallel Port Connector
The parallel port connector is a DB-25 type connector located on the main logic board back panel. A.5.1 Parallel Port Connector Diagram A.5.2 Parallel Port Signals 2 to 9 Sun Enterprise 220R Server Service Manual Description Data 9 Data 10 Data 11 Mnemonic Signal Name...
Page 241 Mnemonic ACK_L BUSY PERROR SELECT_L AFXN_L ERROR_L INIT_L Signal Name Description Acknowledge Driven low by the peripheral device to acknowledge data byte transfer from host during forward channel transfer. Qualiﬁes data being transferred to host in reverse channel transfer. Busy Driven high to indicate the peripheral device is not ready to receive data during forward...
Page 242: A.6 Reference For The Media Independent Interface (Mii) Connector
Reference for the Media Independent Interface (MII) Connector The media independent interface (MII) connector is located on the main logic board back panel. A.6.1 MII Connector Diagram Sun Enterprise 220R Server Service Manual Mnemonic Signal Name PAR_IN_L Peripheral Input Signal ground...
Page 243: A.6.2 Mii Connector Signals
A.6.2 MII Connector Signals Signal Name Mdio Rxd3 Rxd0 Rx_dv Rx_clk Rx_er Tx_er Tx_clk Tx_en Txd0 Txd1 Txd2 Txd3 Description Power Management data I/O Management data clock Receive data 3 Receive data 0 Receive data valid Receive clock Receive error Transmit error Transmit clock Transmit data enable...
Page 244 Sun Enterprise 220R Server Service Manual Signal Name January 2000, Revision A Description Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Ground Power...
Page 245: B.1 Reference For System Speciﬁcations
APPENDIX System Speciﬁcations This appendix provides product speciﬁcations for the Sun Enterprise 220R server. 4 Section B.1.1 “Physical Speciﬁcations” on page 245 4 Section B.1.2 “Electrical Speciﬁcations” on page 245 4 Section B.1.3 “Environmental Speciﬁcations” on page 246 Reference for System Speciﬁcations B.1.1...
Page 246: B.1.3 Environmental Speciﬁcations
The environmental requirements for the system are as follows. Parameter Operating Temperature Humidity Sun Enterprise 220R Server Service Manual Value 50 Hz or 60 Hz nominal 100 to 240 VAC 6.3 A @ 100 VAC 90 to 264 Vrms, 47 to 63Hz 0.1 to 1 A...
Page 247 Parameter Value Altitude 0 to 3000 meters (0 to 10,000 feet)—IEC 68-2-40, 68-2-41 Vibration 0.2 gravity (g) peak, 5–500 Hz (swept sine); 0.0002 g 5–500 Hz (random); vertical axis only (castered conﬁguration); vertical and horizontal axes (foot glide conﬁguration)—IEC 68-2-6 Shock 4g peak, 11 milliseconds half-sine pulse—IEC 68-2-27 Non-Operating...
Page 248 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 249: C.1 System Unit
4 Section C.1 “System Unit” on page 249 4 Section C.1.14 “Power Supply” on page 274 4 Section C.1.17 “Main Logic Board” on page 277 The following items are not supported on the Sun Enterprise 220R server: 4 Graphics and imaging card 4 Diskette drive...
Page 250 4 Section C.1.11 “SCSI” on page 268 4 Section C.1.12 “ASICs” on page 271 4 Section C.1.13 “SuperIO” on page 274 The following ﬁgure shows the system unit functional block diagram. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 251 Functional Description...
Page 252: C.1.1 Upa
The following table illustrates UPA slot number port addresses. UPA Slot Number CPU module slot 0 CPU module slot 1 U2P ASIC The following ﬁgure shows the data buses functional block diagram. Sun Enterprise 220R Server Service Manual UPA Port ID <4:0> 0x1F January 2000, Revision A...
Page 253: C.1.2 Pci Bus
C.1.2 PCI Bus The peripheral component interconnect (PCI) bus is a high-performance 32-bit or 64-bit bus with multiplexed address and data lines. The PCI bus provides electrical interconnection between highly integrated peripheral controller components, peripheral add-on devices, and the processor/memory system. There are two PCI buses.
Page 254: C.1.3 Ultrasparc Ii Processor
UltraSPARC II processor characteristics and associated features include: 4 SPARC-V9 architecture compliant 4 Binary compatible with all SPARC application code 4 Multimedia capable visual instruction set (VIS) 4 Multiprocessing support Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 255: C.1.4 Memory System
4 Glueless four-processor connection with minimum latency 4 Snooping cache coherency 4 Four-way superscalar design with nine execution units; four integer execution units 4 Three ﬂoating-point execution units 4 Two graphics execution units 4 Selectable little- or big-endian byte ordering 4 64-bit address pointers 4 16-Kbyte non-blocking data cache 4 16-Kbyte instruction cache;...
Page 256 Failure to populate a DIMM bank with DIMMs of equal capacity will result in inefﬁcient use of memory resource or system failure. The following ﬁgure shows the system memory functional block diagram. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 257 The following ﬁgure shows system memory bank locations and addresses on the main logic board. Functional Description...
Page 258 32-Mbyte, 64-Mbyte, and 128-Mbyte. The minimum memory capacity is 128 Mbytes (four 32-Mbyte DIMMs). The maximum memory capacity is 2 Gbytes (sixteen 128-Mbyte DIMMs). Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 259: C.1.5 Graphics And Imaging
A block of data (64 bytes) always comes from one bank of DIMMs. An error code containing the address of where a failure occurred, as well as the associated syndrome, is logged when an ECC error occurs. There are a total of four DIMM banks in the system unit. DIMM Bank DIMM Bank C.1.4.2...
Page 260: C.1.6 Peripherals
The 9-Gbyte 10K rpm Disk Drive Speciﬁcations SCA Interface, part number 805-5637, provides installation instructions, power requirements, and performance data for the 9.1-Gbyte hard drive. The 18-Gbyte 10K rpm Disk Drive Speciﬁcations, part number Sun Enterprise 220R Server Service Manual CD32 CD-ROM drive is a 32x-speed (maximum) read-only Disk Drive...
Page 261: C.1.8 Keyboard And Mouse Port, And Parallel Port
806-1057, provides installation instructions, power requirements, and performance data for the 18-Gbyte 10K rpm hard drive. C.1.7 Other RMA Storage Device X-Options The system unit supports other removable media assembly (RMA) storage device X-options that you can install in the system unit in lieu of the CD-ROM drive. These storage device X-options include the 12-24-Gbyte 4mm DDS3 tape drive.
Page 262: Parallel Port Cables
The parallel port cable is IEEE1284 compliant and comprises 18 pairs of signal wires that are double shielded with braid and foil. The maximum length of the parallel port cable is 2.2 yards (2 meters). Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 263: C.1.9 Serial Port
Electrical Characteristics Drivers operate at a nominal 5-VDC transistor-transistor logic (TTL) levels. The maximum open circuit voltage is 5.5 VDC and the minimum is -0.5 VDC. A logic high-level signal is at least 2.4 VDC at a source current of 0.32 mA and a logic low-level signal is no more than 0.4 VDC at a sink current of 14 mA.
Page 264: Serial Port Functions
VDC with a maximum of -6 V and +6 VDC. Switching from RS-232 to RS-423 protocol is accomplished by changing jumpers J2604 and J2605. Jumper positions 1 and 2 are for RS-232 and jumper positions 2 and 3 are for RS-423. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 265: C.1.10 Ethernet
The preferred signaling protocol is RS-423. The higher voltages of R-232 make it difﬁcult to switch at the higher baud rates. The maximum rate for RS-232 is approximately 64 Kbaud while the maximum rate for RS-423 is 460.8 Kbaud. The system default is set to RS-232.
Page 266: Automatic Negotiation
The Ethernet port supports automatic negotiation. At power up, an on-board transceiver advertises 100BASE-TX in half-duplex mode, which is conﬁgured by the automatic negotiation to the highest common denominator based on the linked partner. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 267 C.1.10.2 External Transceivers The following external transceivers are connected through the MII port: 4 6211 Micro 100BASE-FX FastEthernet transceiver 4 CT4-1030 100BASE-T4 transceiver 4 CFX-107X 100BASE-FX transceiver 4 XF467A MII-to-AUI transceiver C.1.10.3 External Cables The MII port supports an 18 inch (0.5-meter) long, 40-conductor, 20 signal-ground, STP cable.
Page 268: C.1.11 Scsi
The internal SCSI bus is terminated at each end. One set of terminators is located close to the CD-ROM drive connector on the CD-ROM SCSI card. A second set of terminators is located close to the 68-pin external SCSI connector. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 269: Host Adapter
C.1.11.1 Host Adapter The host adapter is a Symbios Logic PCI-SCSI I/O processor IC. The host adapter and all target devices comply with the Fast-20 single-ended drivers and receivers characteristics. The electrical characteristics of the output buffers include: 4 Vol (output low) equals 0 to 0.5 VDC with Iol at 48 mA (signal asserted) 4 Voh (out high) equals 2.5 to 3.7 VDC (signal negated) 4 trise (rising slew rate) equals 520 mV per nanosecond maximum (0.7 to 2.3 VDC) 4 tfall (falling slew rate) equals 520 mV per nanosecond maximum(2.3 to 0.7 VDC)
Page 270 CD-ROM drive connector and one SCSI bus terminator. The Termpower is routed through the SCSI subassembly to connect to the terminator on the SCSI Sun Enterprise 220R Server Service Manual Comment Up to two 3.5-inch x 1.6-inch disks (9.1-Gbyte or 18-Gbyte).
Page 271: C.1.12 Asics
backplane card in support of the multi-host conﬁguration. The following ﬁgure shows the functionality of the internal SCSi assembly. C.1.11.5 SCSI ID Selection The main logic board host adapter is assigned the SCSI identiﬁcation of 7 for both ports. The two internal drives attached to the SCA-2 connectors have a SCSI identiﬁcation of 0 and 1, while the CD-ROM has an identiﬁcation of 6.
Page 272 4 Internet packet send 4 Datapatch scheduler 4 EBus interface C.1.12.3 PCIO The PCI-to-EBus/Ethernet controller (PCIO) ASIC performs dual roles: PCI bus-to-Ebus bridging and Ethernet control. The PCIO ASIC provides the electrical Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 273 connection between the PCI bus and all other I/O functions. In addition, the PCIO ASIC contains an embedded Ethernet controller to manage Ethernet transactions and provides the electrical connection to slower on-board functions, such as the ﬂash PROM and the audio module. C.1.12.4 The UPA-to-PCI bridge (U2P) ASIC provides an I/O connection between the UPA bus and the two PCI buses.
Page 274: C.1.14 Power Supply
90 to 264 volts root-mean-square (Vrms) and a frequency range of 47 to 63 Hz. The maximum input current is 6.3. The power supply continues to regulate all outputs for 20 milliseconds after AC power is removed. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 275: C.1.15 Control Signals
Output Note - The combined power of output 1 and output 3 must be less than 320 watts. C.1.15 Control Signals With the exception of the PowerOn signal, all power supply control signals are at TTL signal levels. Parameter VOH (high-level output voltage) VOL (low-level output voltage) VIH (high-level input voltage) VIL (low-level input voltage)
Page 276: Memory System
The following table lists 3.3VDC PCI card power estimates. Voltage Rail (VDC) Memory System The following table lists the memory system power budget. Number of DIMMs Sun Enterprise 220R Server Service Manual PCI Cards Current Each (Maximum (Amps) Number) PCI Cards...
Page 277: C.1.16 Standard System Facilities
C.1.16 Standard System Facilities In addition to the previously listed features, the system unit provides the following: 4 TOD/NVRAM for clock and identiﬁcation functions 4 Flash PROM for operating system initialization. The ﬂash PROM is re-programmable through UNIX and OBP utilities. C.1.17 Main Logic Board The following ﬁgure illustrates a block diagram of the system’s main logic board.
Page 278 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 279: D.1 Part Numbers
This appendix consists of a sequence of illustrations that show how the various pieces of the system ﬁt together. Part numbers are also provided. Part Numbers The following items for the Sun Enterprise 220R server can be replaced at the customer site by a qualiﬁed service provider. Note - The part numbers listed in the following table are correct as of the service manual publication date but are subject to change without notice.
Page 280 Category Backplanes Storage Devices Miscellaneous Assemblies Panels and Doors Internal Cables Sun Enterprise 220R Server Service Manual Part CPU Module 64 MB DIMM 128 MB DIMM UltraSCSI Backplane Power Distribution Board DC-to-DC Converter VRM DC-to-DC Converter 9 GB 10K RPM UltraSCSI Disk Drive...
Page 281 Category Part RMA SCSI Cable I/O Power Cable Main Power Cable CPU Power Sense Cable CPU Core Voltage Power Cable CPU Core Voltage Power Sense Cable Keyswitch/Power Button/LED Assembly Part Number 530-2826 520-2823 530-2828 530-2829 530-2831 530-2842 530-2824 Illustrated Parts Breakdown...
Page 282 Reference Number Sun Enterprise 220R Server Service Manual Part Main Logic Board Components Fan Tray Assembly Power Distribution Board January 2000, Revision A Part Number See next illustration 540-4169 501-5506...
Page 283 Reference Number Part Power Distribution Board Cover UltraSCSI Backplane DC-to-DC Converter VRM DC-to-DC Converter Part Number Not a FRU 501-5505 300-1455 375-0094 Illustrated Parts Breakdown...
Page 284 Reference Number Sun Enterprise 220R Server Service Manual Part Main Logic Board Air Guide January 2000, Revision A Part Number 501-4450 Not a FRU...
Page 285 Reference Number Part CPU Module CPU Card Cage 32 MB DIMM NVRAM Part Number 501-5539 Not a FRU 501-2622 525-1430 Illustrated Parts Breakdown...
Page 286 Reference Number Sun Enterprise 220R Server Service Manual Part System Cover Front Door - Left 9 GB 10K RPM UltraSCSI Disk Drive January 2000, Revision A Part Number Not a FRU 540-4186 540-3881...
Page 287 Reference Number Part Not Shown 18 GB 10K RPM UltraSCSI Disk Drive Not Shown 12-24 GB 4mm DDS3 Tape Drive Power Supply RMA Filler Panel (Plastic) RMA Bezel 32X CD-ROM Drive RMA Cage Assembly Front Door - Right Power Supply Filler Panel Part Number 540-4177 370-2376...
Page 288 Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 289: Video Player Help
APPENDIX Video Player Help This appendix is designed to help you if you are having difﬁculty playing the online video demonstrations of the Sun server disassembly or reassembly from your browser. To view the videos you need access to the AnswerBook2 software running on a server in the network, and you need to conﬁgure your web browser to play MPEG videos.
Page 290: E.1 Do You Have A Problem Playing Video
4 If the movie ﬁles take several minutes to download, if the color is not acceptable, or if you get video but no audio, see Section E.5 “Improving Online Video Performance” on page 298. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 291: E.2 Requirements For Playing Video
Requirements for Playing Video On both Sun systems and PCs, you must conﬁgure the system on which you are viewing the videos with adequate memory and space in your local system’s /tmp or /swap directory. For more information about conﬁguring systems, see Section E.5.1 “Video Files and Your System Resources”...
Page 292: E.3 Obtaining And Accessing The Showme Tv Player On Solaris Systems
ﬁle system, you can already access this software without any installation. Consult your system administrator to determine if this applies to you, and if the ShowMe TV player version is correct. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 293: E.3.3 How To Install Showme Tv On Your System
If the exported ﬁle system is in your PATH variable, you should be able to type showmetv in a command window, and the ShowMe TV player will start. In this case, you can skip to Section E.4.1 “Conﬁguring Web Browsers to Use ShowMe TV”...
Page 294 # pkgadd -d /tmp SUNWsmtvh SUNWsmtvr SUNWsmtvu The packages are installed in your /opt directory by default; however, the pkgadd command gives you the option to select a directory other than /opt. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 295: E.4 Conﬁguring Web Browsers To View Answerbook2 Video
5. Log out as the root user. Type: # exit When you have completed the installation, you will need to conﬁgure your browser to use the ShowMe TV software. See Section E.4.1 “Conﬁguring Web Browsers to Use ShowMe TV” on page 295. Conﬁguring Web Browsers to View AnswerBook2 Video After you have installed the ShowMe TV video player software for Solaris users, and...
Page 296 3. For Navigator 4.x, go to Step 4 on page 297. For Navigator 3.x, perform the following steps: a. From the Options menu, choose General Preferences... The General Preferences window opens. Sun Enterprise 220R Server Service Manual January 2000, Revision A (Continuation)
Page 297 b. Click on the Helpers tab. The MIME Conﬁguration Files window is displayed. c. Scroll through the ﬁeld to ﬁnd video/mpeg and select it. d. Go to Step 5 on page 297. 4. For Navigator 4.x, perform the following steps: a.
Page 298: E.5 Improving Online Video Performance
Downloading video ﬁles can take a few minutes, depending on the size of the ﬁle and the amount of network trafﬁc. Because load time is so dependent on your network environment, it is impossible to be more speciﬁc. The status bar at the Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 299: Answerbook2 Server
bottom of your browser window will generally provide real-time reports on what percentage of the ﬁle has been downloaded. To improve access times to the videos, you can store the AnswerBook2 collection on your local disk. Keep in mind that the size of this AnswerBook2 collection can be as large as 300 Mbytes.
Page 300 AnswerBook2 server proxy. 8. Click OK to complete the task. E.5.3.3 To Conﬁgure Microsoft Internet Explorer 1. Log in to the client as a user. Sun Enterprise 220R Server Service Manual January 2000, Revision A...
Page 301: E.5.4 Quitting The Video Player
2. Start the Internet Explorer browser. 3. From the View menu, choose Options. The Options window opens. 4. Click on the Connection tab. The Proxy Server window is displayed. 5. If Connect Through Proxy Server is checked, click on the Settings button. Otherwise, click OK to complete the task.
Page 302: E.5.5 Adjusting The Brightness Of Showme Tv Files
AnswerBook2 contents (including the movies) directly from the AnswerBook2 CD. This viewing method may offer better performance than other online methods. See “Viewing the Collection From the CD” in the appropriate Sun Enterprise Server Documentation Installation Guide. Sun Enterprise 220R Server Service Manual January 2000, Revision A...

Sun Microsystems Enterprise 220R Service Manual

Declaration of Conformity

Regulatory Compliance Statements

Safety Agency Compliance Statements

Preface

1 Video Demonstration of Servicing the System

2 Preparing to Service the System

3 Servicing the Main Logic Board and Components

4 Removing and Installing Storage Devices

5 Removing and Replacing Backplanes and Cables

6 Removing and Replacing Miscellaneous Assemblies

7 Diagnostics and Troubleshooting

Quick Links

Troubleshooting

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Questions and answers

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Summary of Contents for Sun Microsystems Enterprise 220R