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Toshiba MJ-1101 Service Manual Addendum

Supplement to the troubleshooting section
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TOSHIBA
MJ-1101 Service Manual Addendum
Supplement to the Tr oubleshooting
Section

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Table of Contents
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  Summary of Contents for Toshiba MJ-1101

  • Page 1 TOSHIBA MJ-1101 Service Manual Addendum Supplement to the Tr oubleshooting Section...
  • Page 2 TOSHIBA Index Er r or Code P age EA20 1,2,3,4,13,14 EA40 5,13,14 EA60/CC30 6,7,8,9 EA70 /CC41 6,7,8,9,13,14 EAEO CB31 11,12 *Recommended Lubr icant Molykote EM-30L - 6LE36904000...
  • Page 3 Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA20 - Paper jams at the 1. Improper installation height A. Confirm that the Finisher is installed horizontally (the height of its front side and that of its rear side are the - Note that the height should be different between the cases when the Finisher entrance section of same).
  • Page 4 Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA20 - Paper jams at the 3. Improper connection between When the Hole Punch Unit is installed, check if the connection point is shifted forward or backward. entrance section of the equipment and the Hole the Finisher (or the...
  • Page 5 Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA20 - Paper jams at the 5. False operation of the entrance B. Check if the actuators of the entrance sensor and the transport sensor are operating smoothly. If they are not, entrance section of sensor or the transport sensor remove the actuator and check if there is any paper dust or foreign matter between the shaft and the hole.
  • Page 6 Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA20 - Paper jams at the 8. Drive not transmitted from the A. Check if there is any rattling on ASYS-LVR-E-RLR-BUF. If there is, replace ASYB-SFT-EXT-RLR-DRV-BUF, entrance section of gear in the paper transport ASYS-LVR-E-RLR-BUF, GEAR-IDLER-EXT-BUF, GEAR1-EXT-RLR-BUF and GEAR2-EXT-RLR-BUF.
  • Page 7 Actuator 3. Front cover switch actuator Replace HNDL-DOOR if the actuator is deformed or damaged. deformed (MJ-1101) MJ-1101 (A cover-open error occurs if the actuator is deformed because the front cover switch cannot be turned and it performs false detection.)
  • Page 8 Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA70 - When more than one 1. Catching pad deformed or Check if the catching pad in the Finisher paper exit section is properly attached. Replace it if it is deformed or EA60 sheet of paper is damaged...
  • Page 9 Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA70 - When more than one 4. Improper spacing on the edge Turn the power OFF and pull the plunger of the buffer roller lift solenoid by hand. Then check the spacing on the EA60 sheet of paper is section of the buffer roller guide...
  • Page 10 Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA70 - When more than one 6. STAY-BUFFER deformed Remove the bracket of the buffer roller lift solenoid. Then check that STAY-BUFFER is not deformed using a EA60 sheet of paper is scale or other straight tool.
  • Page 11 Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EA70 - When more than one 10. Abnormalities in paper Check if there is any scratch, foreign matter, paper dust or remained paper that disturb the paper transport in the EA60 sheet of paper is transport section...
  • Page 12 Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks EAE0 Paper jamming 1. Loose connection A. Check if the interface cable of the Finisher is connected securely. Reconnect it if not. (Loose connection may cause false operation or detection.) Interface cable B.
  • Page 13 Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks CB31 - The movable tray is 1. False detection of the movable If the actuator cannot be ejected due to its deformation or damage, replace ACTR-01-SNSR-VER01-TRAY. lifted up after the tray paper-full sensor due to its power is turned ON.
  • Page 14 Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks CB31 An error occurs 1. The movable tray cannot be Check if the inner hooks of COVER-RAIL-FRONT and COVER-RAIL-REAR are properly latched. Reinstall them if because the movable lowered or lifted up because the not.
  • Page 15 Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks CC41 - Paper jams at the 1. Motor bracket deformed If the buffer tray guide motor bracket (HLDR-TRAY-BUF) or the buffer roller drive motor bracket (HLDR-MOTR- - If the joint surfaces of the stationary tray and the rear lower cover (or the EA20 entrance section of BUFFER) is deformed, replace it.
  • Page 16 Error code Phenomenon Possible cause Items to confirm / Countermeasures Precautions / Remarks CC41 - Paper jams at the 3. Tilted Finisher If the Finisher is tilted as shown below, adjust the height of each caster to make the Finisher horizontal to the If the Finisher is tilted, the fixing screw of the Bridge Unit and the stationary tray EA20 entrance section of...
  • Page 17 MJ-1101 Service Manual Addendum Version 01...