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Toshiba MJ-1101 Service Manual Addendum page 16

Supplement to the troubleshooting section

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Error code
Phenomenon
Possible cause
CC41
- Paper jams at the
3. Tilted Finisher
EA20
entrance section of
EA40
the Finisher (or the
(Paper is not properly transported
EA70
Hole Punch Unit)
from the equipment to the
Finisher if the Finisher is tilted.)
- Folded paper edge
- Improper closing of
the stationary tray
4. Improper exit of large paper
5. Improper connection between
the equipment and the Hole
Punch Unit
(Paper is not properly transported
from the equipment to the Hole
Punch Unit if they are not
connected correctly.)
Items to confirm / Countermeasures
If the Finisher is tilted as shown below, adjust the height of each caster to make the Finisher horizontal to the
equipment.
Normal
Caster
Secure enough space for drawing out the sub-tray when installing the Finisher. If the Finisher is installed as
shown in the picture below, the trailing edge of large paper may be jammed when it is exiting.
Sub-tray
Wall
When the Hole Punch Unit is installed, check if the connection point is shifted forward or backward.
Normal
Hole Punch Unit
Abnormal
Abnormal
Precautions / Remarks
If the Finisher is tilted, the fixing screw of the Bridge Unit and the stationary tray
may be contacted when the stationary tray is opened or closed.
Bridge Unit fixing screw
Be sure to draw out the sub-tray when large paper is used. Otherwise false
stacking, paper dropping or an EA70 error may occur.

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