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Toshiba MJ-1101 Service Manual Addendum page 4

Supplement to the troubleshooting section

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Error code
Phenomenon
Possible cause
EA20
- Paper jams at the
3. Improper connection between
entrance section of
the equipment and the Hole
the Finisher (or the
Punch Unit
Hole Punch Unit)
(Paper is not properly transported
from the equipment to the Hole
- Folded paper edge
Punch Unit if they are not
connected correctly.)
- Paper jams C2in the
buffer tray section
- C2Paper exit
problems on the
finishing tray
4. False operation of the buffer
guide
(Paper jams may occur if the load
is applied to the buffer guide
during its opening or closing
movement.)
5. False operation of the entrance
sensor or the transport sensor
(An error may occur when the
entrance sensor or the transport
sensor does not perform proper
detection.)
Items to confirm / Countermeasures
When the Hole Punch Unit is installed, check if the connection point is shifted forward or backward.
Normal
Hole Punch Unit
Remove the stationary tray and apply grease "Molykote EM-30L" (the size of 5 grains of rice) to the buffer guide
shaft.
Molykote EM-30L
(the size of 5
grains of rice)
A. Check if the wires of the entrance sensor or the transport sensor are being caught or short circuited, or any of
their connectors is disconnected.
Transport sensor actuator
Entrance sensor actuator
Abnormal
Buffer roller
Buffer guide shaft
Molykote EM-30L
(the size of 5
grains of rice)
Precautions / Remarks
a: Slide the buffer guide to the center and lubricate between the shafts of the
front buffer guide.
b: Slide the buffer guide forward or backward and lubricate between the shafts
of the rear buffer guide.
* Be sure to lift up the buffer roller before sliding the guide.
If the entrance sensor does not retract quickly, replace the spring
with a new one P/N 6LB09015000 SPG-FEED-SNSR-1.

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