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Toshiba MJ-1101 Service Manual Addendum page 15

Supplement to the troubleshooting section

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Error code
Phenomenon
Possible cause
CC41
- Paper jams at the
1. Motor bracket deformed
EA20
entrance section of
EA40
the Finisher (or the
(The bracket of the buffer tray
EA70
Hole Punch Unit)
guide motor or the buffer roller
drive motor is deformed and thus
- Folded paper edge
drive is not transmitted.)
- Improper closing of
the stationary tray
2. Improper installation height
(Paper is not properly transported
from the equipment to the
Finisher if each height is
improper.)
Items to confirm / Countermeasures
If the buffer tray guide motor bracket (HLDR-TRAY-BUF) or the buffer roller drive motor bracket (HLDR-MOTR-
BUFFER) is deformed, replace it.
Buffer tray guide motor
Buffer roller drive motor
Normal
A gap appears due to the
deformed bracket.
A. Confirm that the Finisher is installed horizontally (the height of its front side and that of its rear side are the
same).
The length of the arrows should be the same.
B. To keep the installation height of the Finisher stable, it is preferable that the casters are faced to the equipment
side.
Caster
Equipment side
Abnormal
Precautions / Remarks
- If the joint surfaces of the stationary tray and the rear lower cover (or the
control panel unit) are shifted 4 mm or more, the motor bracket may be
deformed.
- Do not hold the stationary tray when unpacking.
- Note that the height should be different between the cases when the Finisher
is installed in e-STUDIO281c/351c/451c and when installed in e-
STUDIO352/452 or e-STUDIO2500c/3500c/3510c.
- Confirm the height every time you move the equipment.

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