Toner-Related Items - Toshiba e-STUDIO195 Operator's Manual

6 TROUBLESHOOTING
Phenomenon
Copy functions cannot be set. Other functions that cannot
The department management
menu does not appear even
though "DEPARTMENT
CODE" is selected.
In the department manage-
ment menu, switching the
department management to
be "YES" (enabled) or "NO"
(disabled) cannot be per-
formed.
Even when the equipment is
connected with a PC by a
USB cable, the equipment is
not recognized.

Toner-related items

Phenomenon
"Toner is low" appears on the
display.
"Toner empty" appears on the
display.
"Toner not recognized"
appears on the display.
"Toner is low" does not
appear on the display,
although toner is nearly
empty.
The equipment does not
become ready for copying
after the toner cartridge is
inserted.
198 Before Calling Service Technician
Usual cause
be set simultaneously with
copy functions have been
set.
Any department code other
than the master code has
been entered in the depart-
ment code entry screen.
There are print data or Fax
data in the print queue.
This cable is not certified
according to the USB2.0 Hi-
Speed.
The equipment is connected
with a PC via a USB hub.
Usual cause
There is only a little toners
remaining in the toner car-
tridge.
The toner in the toner car-
tridge has run out.
The toner cartridge is not
installed. Or it is not installed
correctly.
A toner cartridge not recom-
mended by TOSHIBA is
being used.
A toner cartridge not recom-
mended by TOSHIBA is
being used.
The toner cartridge inserted
is not usable for this equip-
ment.
Countermeasure
Some functions cannot be combined set
together.
P.215 "Copying Function Combination
Matrix"
If you want to make settings for the
department management when it has
been already enabled, enter the master
code in the department code entry
screen, otherwise the department man-
agement menu cannot be displayed.
P.143 "Department Code"
After the print data or Fax data have been
finished being printed, perform switching
again.
Use a USB2.0 Hi-Speed certified cable.
When the equipment is connected with a
PC via a USB hub, the equipment may
not be recognized. Connect it with a PC
directly by a USB cable.
Countermeasure
There is still some toner in the toner car-
tridge. Do not replace the toner cartridge
until "Toner empty" appears.
Replace the toner cartridge with a new
one.
Install the toner cartridge correctly.
If you are using a toner cartridge other
than the one we recommend, the equip-
ment may not be able to detect whether it
is installed or not.
P.15 "Recommended toner cartridges"
P.15 "Recommended toner cartridges"
Check the product name of the toner car-
tridge. If you can see "T-2450", this car-
tridge is usable.