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Axis Q6034-E User Manual

Ptz dome network camera
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USER'S MANUAL
AXIS Q6034-E PTZ Dome Network Camera

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Summary of Contents for Axis Q6034-E

  • Page 1 USER’S MANUAL AXIS Q6034-E PTZ Dome Network Camera...

  • Page 2: Notices

    UNIX or Linux-based systems may also be beneficial for advanced users, for developing shell scripts and applications. Later versions of this document will be posted to the Axis Website, as required. See also the product’s online help, available via the Web-based interface.

  • Page 3: Table Of Contents

    AXIS Q6034-E - Table of contents Contents Notices ................... . . 2 Product Description .

  • Page 4: Product Description

    • With a maximum speed of 450º/second, and high precision, low-speed movement at 0.05º/second, AXIS Q6034-E can follow a walking person at a distance of 400 m (1300 ft.) and pan/tilt to any preset in less than 1.5 seconds. • Extended tilt range of 20º above the horizon The camera can tilt 20º...

  • Page 5: Overview

    (for Factory Default only) may be hot SDHC memory card slot Status indicator LED Control button Network connector - RJ-45 Ethernet connector. Supports High Power over Ethernet (IEE 802.3at). Use Axis T8124 Midspan (included). Shielded cable shall be used to comply with EMC.

  • Page 6: Status Indicators

    AXIS Q6034-E - Product Description Control button - The control button is used for • Connecting to an AXIS Video Hosting System service, see page 34. To connect, press and hold the button until the Status LED flashes green. •...

  • Page 7: Accessing The Camera

    Technical Specifications, on page 46. Notes: • To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls and install AXIS Media Control (AMC) on your workstation. • QuickTime is also supported for viewing streaming H.264 video.

  • Page 8: Setting The Root Password

    • If prompted, click Yes to install AXIS Media Control, which allows viewing of the video stream in Internet Explorer. You will need administrator rights on the computer to do this. If using Windows 7 or Windows Vista, you must also...

  • Page 9: The Live View Page

    The Snapshot button saves a snapshot of the video image on display. Right-click on the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.
  • Page 10 AXIS Q6034-E - Accessing the Camera Pan/Tilt/Zoom Controls The Live View page also displays the Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under System Options > Security > Users. With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or release control of the PTZ controls.

  • Page 11: Video Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. Axis Media Control negotiates with the camera to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.

  • Page 12: Alternative Methods Of Accessing The Video Stream

    • QuickTime adds latency to the video stream (up to 3 seconds) • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this • <ip> = IP address...

  • Page 13: Setup Tools

    AXIS Q6034-E - Setup Tools Setup Tools AXIS Q6034-E can be configured by users with administrator or operator rights. To access the product’s Setup tools, click Setup in the top right-hand corner of the Live View page. • Administrators have unrestricted access to all settings.

  • Page 14: Video

    AXIS Q6034-E - Video Video Click to access the online help that explains the Setup tools. Video Stream Setup link The video stream settings appear under three different tabs: • Image • H.264 • MJPEG Preview For a preview of the image before saving, select the Video format and click Open.
  • Page 15 AXIS Q6034-E - Video H.264 GOV Settings The GOV structure describes the composition of the video stream and setting the GOV-length to a higher value saves considerably on bandwidth but may have an adverse effect on image quality. Bit Rate Control The bit rate can be set as Variable Bit Rate (VBR) or Constant Bit Rate (CBR).

  • Page 16: Camera Settings

    AXIS Q6034-E - Video Stream Profiles There are four pre-programmed stream profiles available for quick set-up. These settings can be adjusted and new, customized profiles can be created. Each profile has a descriptive name, describing its usage and/or purpose. The profiles can be accessed from the Live View page.

  • Page 17: Overlay Image

    AXIS Q6034-E - Video Off according to the lighting conditions Max gain - Measured in decibels (dB). A high level of amplification may provide a better image in very low light situations. A high gain will also increase the amount of image noise.

  • Page 18: Live View Config

    AXIS Q6034-E - Live View Config Live View Config Layout Stream Profile From the Stream Profile drop-down list, select the stream profile that is to be used for the Live View page. Listed are the pre-programmed stream profiles as well as the ones created under Video > Stream Profiles. See...
  • Page 19 AXIS Q6034-E - Live View Config Viewer Settings Check the Show viewer toolbar box to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. The administrator can disable the installation of the H.264 decoder included with AXIS Media Control. This is used to prevent the installation of unlicensed copies.

  • Page 20: Ptz (Pan Tilt Zoom)

    AXIS Q6034-E - PTZ (Pan Tilt Zoom) PTZ (Pan Tilt Zoom) Preset Positions A preset position is a pre-defined camera view that can be used to quickly steer the camera to a specific location. From Preset Position Setup, use the Pan, Tilt and Zoom (PTZ) controls to steer the camera view to the required position.

  • Page 21: Guard Tour

    AXIS Q6034-E - PTZ (Pan Tilt Zoom) Max Limits The pan and tilt limits restrict the area where auto tracking is allowed. This may prove useful, for example, to avoid tracking birds in the sky. Click Enable Tilt Limit and Enable Pan Limit to enable the pan and tilt limits, respectively.

  • Page 22: Control Queue

    AXIS Q6034-E - PTZ (Pan Tilt Zoom) Enable proportional speed - When using a joystick (or emulating one with the mouse), this setting can be used to reduce the maximum pan/tilt movement speed, i.e. the speed the camera moves at when the joystick is pushed all the way out in any pan/tilt direction.

  • Page 23: Applications

    License - Some applications require a license. If there is an Internet connection Automatic Installation appears on the web page. If there is no Internet connection, visit www.axis.com from another computer to acquire a License key file. To receive the license key, you will need a license code and the camera’s serial number (found on the product’s label, see page 5).

  • Page 24: Events

    AXIS Q6034-E - Events Events Pre-defined parameters, known as an event or Event Type can trigger certain actions in the camera. A common event type is an alarm that causes the camera to upload images. Many event types use an Event Server, to receive uploaded images.

  • Page 25: Triggered Event

    AXIS Q6034-E - Events Triggered Event A triggered event can be activated by: • A Manual trigger - using the manual trigger button on the Live View page or through the VAPIX® Application Programming Interface (API) • An Application trigger - a third party application installed on the camera •...

  • Page 26: Gatekeeper

    AXIS Q6034-E - Events Notes • Pre-trigger and Post-trigger buffers will be lost if the connection to the event server fails • The maximum length of the pre-/post-buffer depends on the video image size and selected frame rate • If the pre- or post-buffer is too large for the camera’s internal memory, the frame rate is reduced and individual images may be missing.

  • Page 27: Motion Detection

    To delete an Include or Exclude window: a. Using AXIS Media Control (Internet Explorer): Select the window in the list of windows and click Del. b. Using the Java applet: Select the window and click on the cross in the upper right corner.
  • Page 28 AXIS Q6034-E - Events Please see the online help for descriptions of each available option. Object Size History Sensitivity High level Only very large objects An object that appears in the region Ordinary colored objects on ordinary trigger motion detection...

  • Page 29: Recording List

    • The SD memory card is optional and not included in the product. • To play recordings in Windows Media Player download and install AXIS Matroska File Splitter from www.axis.com/techsup/software Filter Use the filter to narrow down the list according to certain criteria such as a particular time frame.

  • Page 30: Continuous Recording

    AXIS Q6034-E - Recording List Storage - Select a group of recordings based on where the recordings are stored. Sort - Select whether the filtered recording list should be sorted in ascending or descending order of start time. Show - Select how many recordings to view in the window at one time.

  • Page 31: System Options

    AXIS Q6034-E - System Options System Options Security Users User access control is enabled by default. An administrator can set up other users, by giving these user names and passwords. It is also possible to allow anonymous viewer login, which means that anybody may access the Live View page, as described...
  • Page 32 RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service. In Axis implementation, the network device and the authentication server authenticate themselves with the help of digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security).

  • Page 33: Network

    Basic TCP/IP Settings AXIS Q6034-E supports both IP version 4 and IP version 6. Both versions may be enabled simultaneously, and at least one version must always be enabled. When using IPv4, the IP address for the camera can be set automatically via DHCP, or a static IP address can be set manually.
  • Page 34 This option can be used when the camera is already installed and it is not convenient to use the one-click installation. AXIS Internet Dynamic DNS Service - Enable this option to use AXIS Internet Dynamic DNS service to assign a host name for easy access to your network camera (requires access to the Internet).
  • Page 35 AXIS Q6034-E - System Options Use the following DNS server address - Enter the desired DNS server by specifying the following: Domain name - Enter the domain(s) to search for the host name used by the network camera. Multiple domains can •...
  • Page 36 The QoS in Axis network video products marks the data packets for various types of network traffic originating from the product. This makes it possible for network routers and switches to reserve a fixed amount of bandwidth for these types of traffic.
  • Page 37 AXIS Q6034-E - System Options SMTP (email) Enter the host names (or IP addresses) and port numbers for your primary and secondary mail servers in the fields provided, to enable the sending of notifications and image email messages from the camera to predefined addresses via SMTP.

  • Page 38: Storage

    (including the IP address). Dome Status - Click the test button to check the pan, tilt, zoom mechanics and camera for errors. If you receive an error message, contact Axis Customer Services at www.axis.com/techsup Upgrade Server Upgrading the Firmware , on page 41.

  • Page 39: Advanced

    A backup file may be of use to return the unit to its latest configuration. Axis strongly recommends that you do not use this function unless you understand the consequences. Note that Axis support does not provide assistance for problems with customized scripts.

  • Page 40: About

    AXIS Q6034-E - About Plain Config Plain Config is for the advanced user with experience of Axis network camera configuration. All parameters can be set and modified from this page. Help is available from the standard help pages. About Here you can find basic information about your network camera. You can also view third party software licenses.

  • Page 41: Troubleshooting

    Upgrading the Firmware When you upgrade your camera with the latest firmware from the Axis web site, your camera receives the latest available functionality. Always read the upgrade instructions and release notes available with each new release, before updating the firmware.

  • Page 42: Axis Support

    AXIS Q6034-E - Troubleshooting AXIS Support If you contact Axis Customer Services, please help us to resolve your problems expediently by providing a Server Report and a brief description of the problem. The Server Report contains important information about the server and its software, as well as a list of the current parameters.

  • Page 43: Symptoms, Possible Causes And Remedial Actions

    You may need to manually type http or https in the browser’s address field. The IP address has been changed by If the camera and client are on the same network. Run AXIS IP Utility to locate the camera. Iden- DHCP tify the camera using its model or serial number.
  • Page 44 Check that the SD Card is not write protected (i.e., Read only). If the SD Card cannot be mounted, reformat it and then click Mount. SD Card cannot be mounted For further assistance, please contact your reseller or check the support pages on the Axis web site at www.axis.com/techsup...

  • Page 45: Led Indicator Flash Routine

    AXIS Q6034-E - Troubleshooting LED Indicator flash routine Case Color Description Normal boot sequence Unlit Power on RFL check* Amber Kernel booting System initiating Green Shows steady green for 10 sec. for normal operation after restart. Unlit Steady connection/normal operation...

  • Page 46: Technical Specifications

    AXIS Q6034-E - Technical Specifications Technical Specifications Function/group Item Specification Camera Models AXIS Q6034-E 60 Hz AXIS Q6034-E 50 Hz Image sensor 1/3” Progressive Scan CCD 1.3 megapixel Lens • f4.7 mm — 84.6 mm • F1.6 — 2.8 • Autofocus •...
  • Page 47 • Video recording to file (ASF) • Sequence tour for up to 20 Axis video sources, • Windows 7 (AXIS Q6034-E), Windows Vista, XP, 2000, 2003 server • DirectX 9c or higher • For other operating systems and browers see www.axis.com/techsup Installation, •...

  • Page 48: General Performance Considerations

    Weight • 3.5 kg (7.7 lb.) Included accessories AXIS T8124 High PoE Midspan 1-port, IP66-rated RJ-45 connector kit, IP66-rated RJ45 connector kit, clear and smoked dome cover, sunshield, Installation Guide, CD with User’s Manual, recording software, installation and management tools, Windows decoder 1-user license Video management AXIS Camera Station —...

  • Page 49: Glossary Of Terms

    CMOS (Complementary Metal Oxide Semiconductor) - A CMOS is a widely used type of semiconductor that uses both ARTPEC (Axis Real Time Picture Encoder) - This chip is used negative and positive circuits. Since only one of the circuit for image compression.
  • Page 50 GOV (Group Of VOPs) - A group of VOPs is the basic unit of an H.264 video stream. The GOV contains different types and ETRAX (Ethernet Token Ring AXIS) - Axis' own numbers of VOPs (I-VOPs, P-VOPs) as determined by the GOV microprocessor.
  • Page 51 AXIS Q6034-E - Glossary of Terms Interlacing was developed many years ago for the analog TV storage, an SD card can be inserted into the SD card slot to world and is still used widely today. It provides good results locally record and store a video stream.
  • Page 52 AXIS Q6034-E - Glossary of Terms check the status of a network host or device. Ping can be used from another server over the Internet. When the requested to see if a particular network address (IP address or host name)
  • Page 53 AXIS Q6034-E - Glossary of Terms SMTP (Simple Mail Transfer Protocol) - SMTP is used for another network device, e.g. a computer. The HTTP protocol and sending and receiving e-mail. However, as it is ‘simple,’ it is the FTP protocols allow you to request specific files from...
  • Page 54 AXIS Q6034-E - Glossary of Terms designed to provide a wireless local area network (WLAN) with a level of security and privacy comparable to that usually expected of a wired LAN. Security is at two different levels; 40-bit and 128-bit encryption. The higher the bit number, the more secure the encryption.

  • Page 55: Index

    Host Name 35 AMC 7 HTTP Server 24 ARP/Ping 34 HTTPS 8, 31, 35 Auto Tracking 25 AXIS Media Control viewer toolbar 9 IEEE 802.1X 32 Image freeze on PTZ 17 Backlight compensation 16 IP Address Filtering 31 Backup 38...
  • Page 56 AXIS Q6034-E - Index PTZ (Pan Tilt Zoom) 20 PTZ control panel 10 QoS 36 QuickTime 11, 18 Recording List 29 Recovery 41 Referrals 31 Restore 38 RTSP 36 Scheduled Event 26 Security 31 Self-signed certificate 8 Server Report 39...

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