Avocent Outlook 180DX Installer/User Manual page 52

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OutLook 180DX Installer/User Guide
STATUS SYMBOLS
No Plus ( + ) or ( X ) shows next to server number or name
Check for loose keyboard cable connection between server and switch.
Restart OSCAR: Press Escape to exit OSCAR. Then press Print Screen.
Plus ( + ) shows next to cascaded port
Disconnect and reconnect the keyboard cable at the same port number on the switch.
Replace keyboard cable.
( X ) shows next to server number or name when Plus ( + ) is expected
PS/2 interconnecting cable from another switch is connected in error to the port.
Disconnect the secondary switch and connect the server to the port.
( X ) shows next to primary server when Plus ( + ) is expected
Confirm selection of the correct number of ports (4, 8, 10, 16) for the secondary
switch in the Device Settings screen.
Confirm that all port settings are set to Standard if not connected to a
secondary switch.
SWITCH BEHAVIORS
Switch selects servers at will
Ensure that scanning is off.
Same keystrokes or mouse movements display on one or more servers
Ensure that broadcasting is turned off.
Can only select Port 1 on a secondary switch (selecting Port 1-4 selects Port 1-1)
Ensure correct settings in the Device Settings screen at the primary switch.
Confirm the selection of the correct number of ports (2, 4, 8, 10, 16) for the
secondary switch.
Confirm that all port settings are set to Standard if connected to servers.
FIRMWARE UPDATES
Firmware does not download
Check for loose cable connections.
Replace serial cable.
Check that the serial cable is connected to the COM port on the server and to
the serial port on the switch.
Download timed out
Confirm that the correct port was selected.
If another program is using the same port, quit the program.
If a serial cable is not installed, install one. If it is defective, replace it.