Avocent AutoView 1000R Installer/User Manual

Avocent autoview 1000r/autoview 2000r installer/user guide
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Summary of Contents for Avocent AutoView 1000R

  • Page 1 AutoView AutoView Installer/User Guide ® 1000R ® 2000R...
  • Page 2 POWER ON This symbol indicates the principal on/off switch is in the on position. POWER OFF This symbol indicates the principal on/off switch is in the off position.
  • Page 3 AutoView ® AutoView Installer/User Guide Avocent, the Avocent logo, The Power of Being There, AutoView, AVWorks, Outlook and OSCAR are trademarks or registered trademarks of Avocent Corporation or its affiliates. All other marks are the property of their respective owners.
  • Page 4 USA Notification Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 5: Table Of Contents

    Rack Mounting Your AutoView 1000R/2000R . . . 10 Installing the AutoView 1000R/2000R ..11 Adding Servers ......16 Chapter 3: Local Port Operation Controlling Your System at the Local Port .
  • Page 7 Product Overview Contents Features and Benefits ......3 Safety Precautions ......5...
  • Page 9: Chapter 1: Product Overview

    ( ARI) ports for connecting devices and operating over standard LAN connections. Access servers or serial devices across a 100BaseT Ethernet connection or directly through a local port on the AutoView 1000R/2000R for analog KVM connectivity and administration. Video resolutions through the local port can be up to 1600 x 1280 with an end-to-end cable length of up to 15 meters (50 feet).
  • Page 10 . This software resides on the user’s PC only. User PCs can be located anywhere a valid network connection exists. The AutoView 1000R/2000R can be configured on a separate network from your data network, allowing access to your servers even if your applications network is down.
  • Page 11: Safety Precautions

    To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions: • Do not use a 2-wire extension cord in any Avocent product confi guration. • Test AC outlets at the computer and monitor for proper polarity and grounding.
  • Page 12 (for example, use of power strips). UTP cables The AutoView 1000R/2000R will function correctly with any combination of CAT 5, CAT 5e and CAT 6 cables. NOTE: Throughout this manual, the generic term “CAT 5” refers to any CAT cable used by the...
  • Page 13 Rack Mounting Your AutoView 1000R/2000R . . . 10 Installing the AutoView 1000R/2000R ..11 Adding Servers ......16...
  • Page 15: Chapter 2: Installation

    Chapter 2: Installation The AutoView 1000R/2000R appliance requires that the AVWorks software be installed prior to use. AVWorks software allows you to view and control a server attached to the AutoView 1000R/2000R appliance, configure and maintain the system and prevent unauthorized access to the appliance via IP connection.
  • Page 16: Rack Mounting Your Autoview 1000R/2000R

    AutoView 1000R/ AutoView 2000R Installer/User Guide Setting up your network The AutoView 1000R/2000R appliance uses IP addresses to uniquely identify the appliances and the computers running AVWorks software. The AutoView appliance supports both BootP (a subset of DHCP) and static IP addressing.
  • Page 17: Installing The Autoview 1000R/2000R

    Installing the AutoView 1000R/2000R Figure 2.2 illustrates one possible configuration for your AutoView 1000R/ 2000R appliance. Follow the detailed set of procedures following Figure 2.2 to successfully install your appliance. Network Confi guration Port for updating fi rmware Connections CAT 5...
  • Page 18 30 seconds while performing a self-test. Approximately 10 seconds after it stops blinking, press the Enter key to access the main menu. To confi gure the AutoView 1000R/2000R hardware: You will see the Terminal Applications menu with six options. Select option 1, Network Confi guration.
  • Page 19 Once this is completed, type a Ø to return to the main menu. To adjust the mouse acceleration: Before a server can be connected to the AutoView 1000R/2000R, an adjustment to mouse acceleration must be made. Use the default Microsoft PS/2 mouse driver for all Microsoft Windows systems attached to the appliance.
  • Page 20 AutoView 1000R/ AutoView 2000R Installer/User Guide To connect an AVRIQ module to each server: Locate the AVRIQ modules for your AutoView 1000R/2000R appliance. Attach the appropriately color-coded ends to the keyboard (violet), monitor (blue) and mouse (green) ports on the fi rst server you will be connecting to the appliance.
  • Page 21 AVRIQ-PEM cannot be accessed by other users. Adding a legacy KVM switch You can add your legacy switches to the AutoView 1000R/2000R appliance for better integration into your existing configuration. In a cascaded system, each ARI port will accommodate up to 24 servers.
  • Page 22: Adding Servers

    OSCAR setup and confi guration. After you install AVWorks on each remote digital station, launch AVWorks and click Add New Appliance to add the new AutoView 1000R/2000R. The server names you entered in OSCAR will now display in AVWorks for all servers/AVRIQ modules that are powered up and online.
  • Page 23 Local Port Operation Contents Controlling Your System at the Local Port ..19 Viewing and Selecting Ports and Servers ..19 Navigating OSCAR ......21 Configuring OSCAR .
  • Page 25: Chapter 3: Local Port Operation

    Chapter 3: Local Port Operation Controlling Your System at the Local Port The AutoView 1000R/2000R includes a local port on the back of the appliance that allows you to connect a monitor and a PS/2 keyboard and mouse for direct local access.
  • Page 26: Viewing The Status Of Your Appliance

    AutoView 1000R/ AutoView 2000R Installer/User Guide Viewing the status of your appliance The status of the servers in your system is indicated in the right columns of the Main dialog box. The following table describes the status symbols. OSCAR Status Symbols...
  • Page 27: Navigating Oscar

    The status flag on your desktop displays Free. Soft switching Soft switching is the ability to switch servers using a hotkey sequence. You can soft switch to a server by pressing Print Screen and then typing the first few characters of its name or number.
  • Page 28: Configuring Oscar

    Numbers Caps Lock Configuring OSCAR You can configure your AutoView 1000R/2000R system from the Setup menu within OSCAR. Select the Names button when initially setting up your appliance to identify servers by unique names. Select the other setup features to manage routine tasks for your servers from the OSCAR menu.
  • Page 29: Assigning Server Or Serial Device Names

    Set passwords to restrict server access Enable the screen saver Keyboard Set the keyboard country code to send to Sun servers Devices Identify the appropriate number of ports on an attached cascade switch Names Identify servers by unique names To access the Setup menu: Press Print Screen to launch OSCAR.
  • Page 30 Click Setup - Names. The Names dialog box appears. Figure 3.3: Names Dialog Box NOTE: If new AVRIQ modules are discovered by the AutoView 1000R/2000R, the on-screen list will be automatically updated. The mouse cursor will change into an hourglass during the update. No mouse or keyboard input will be accepted until the list update is complete.
  • Page 31: Assigning Device Types

    NOTE: The Modify button will only be available if a confi gurable switch is selected. Figure 3.5: Devices Dialog Box When the AutoView 1000R/2000R appliance discovers a cascade switch, you will notice the numbering format change from being an ARI port only to [ARI port]-[switch port] to accommodate each server under that switch.
  • Page 32: Changing The Display Behavior

    AutoView 1000R/ AutoView 2000R Installer/User Guide To assign a device type: In the Devices dialog box, select the desired port number. Click Modify. The Device Modify dialog box appears. Figure 3.6: Device Modify Dialog Box Choose the number of ports supported by your switch and click OK.
  • Page 33: Controlling The Status Flag

    Print Screen. Entering Ø will instantly launch OSCAR with no delay. Click OK. Setting a Screen Delay Time allows you to complete a soft switch without OSCAR displaying. To perform a soft switch, see Soft switching in this chapter.
  • Page 34 AutoView 1000R/ AutoView 2000R Installer/User Guide Figure 3.8: Flag Dialog Box To determine how the status fl ag is displayed: Select Name or EID to determine what information will be displayed. Select Displayed to show the fl ag all the time or select Timed to display the fl...
  • Page 35: Broadcasting To Servers

    Broadcasting to Servers The local user can simultaneously control multiple servers in a system, to ensure that all selected servers receive identical input. You can choose to broadcast keystrokes and/or mouse movements independently. NOTE: You can broadcast to as many as 16 servers at a time, one server per ARI port. To access the Broadcast dialog box: If OSCAR is not open, press Print Screen.
  • Page 36: Using Scan Mode

    AutoView 1000R/ AutoView 2000R Installer/User Guide Click the Broadcast Enable checkbox to activate broadcasting. From the user station, type the information and/or perform the mouse movements you want to broadcast. To turn broadcasting off: From the Commands dialog box, clear the Broadcast Enable checkbox.
  • Page 37 To remove a server from the scan list: In the Scan dialog box, deselect the checkbox next to the server to be removed. -or- Double-click on the server’s name or port. -or- Click the Clear button to remove all servers from the scan list. Click OK.
  • Page 38: Setting Console Security

    Click OK to change your password, and then close the dialog box. NOTE: If you should lose or forget your password, you will need to return your switch to have it reset to the factory default settings. See Appendix F: Technical Support for contact information.
  • Page 39 Type the number of minutes for Inactivity Time (from 1-99) to delay activation of password protection and the screen saver feature. For Mode, select Energy if your monitor is E otherwise select Screen. CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with E ®...
  • Page 40: Setting The Keyboard Country Code

    1000R/2000R fi rmware will cause incorrect keyboard mapping. Sun servers may use key mappings for non-US keyboards. By default, AutoView 1000R/2000R appliances send the US keyboard country code to Sun and USB modules attached to servers, and the code is applied to the servers when they are powered up or rebooted.
  • Page 41: Managing Server Tasks Using Oscar

    A soft reboot may be performed without waiting 90 seconds. Managing Server Tasks Using OSCAR You can manage your AutoView 1000R/2000R system from the Commands menu within OSCAR including engaging the scan and broadcast modes, managing user connections, running diagnostics and updating your firmware.
  • Page 42: Viewing And Disconnecting User Connections

    AutoView 1000R/ AutoView 2000R Installer/User Guide Commands to Manage Routine Tasks for Your Servers (continued) Feature Run Diagnostics AVRIQ Status Reset PS/2 Display Versions To access the Commands menu: Press Print Screen to launch OSCAR. The Main dialog box appears.
  • Page 43: Running System Diagnostics

    You can validate the integrity of your system through the Run Diagnostics command. This command checks the main board functional sub-systems ( memory, communications, switch control and the video channels) for each system controller. When you select the Run Diagnostics command, you will...
  • Page 44 AutoView 1000R/ AutoView 2000R Installer/User Guide receive a warning indicating that all users (remote and local) will be disconnected. Click OK to confirm and begin the test. The Diagnostics dialog box appears. The top section of the dialog box displays the hardware tests.
  • Page 45: Resetting Your Ps/2 Keyboard And Mouse

    Make a note of each AVRIQ module in the list. In Figure 3.19, the fi rst AVRIQ (Sw-4) is attached to channel 4 of a cascade switch, the second (???) is non-communicative and the third (Srvr) is attached directly to a server.
  • Page 46: Displaying Version Information

    A message appears indicating that the mouse and keyboard have b. Click X to close the message box. Displaying Version Information OSCAR enables you to display the AutoView 1000R/2000R and AVRIQ firmware versions. For optimum performance, keep your firmware current. For more information, see Appendix A.
  • Page 47 Figure 3.21: Digital Version Dialog Box Click AVRIQ (see Figure 3.20) to view individual AVRIQ version information. The AVRIQ Selection dialog box appears. Figure 3.22: AVRIQ Selection Dialog Box Select an AVRIQ to view and click the Version button. The AVRIQ Version dialog box appears.
  • Page 48 AutoView 1000R/ AutoView 2000R Installer/User Guide...
  • Page 49 Terminal Operations Contents Configuring the Terminal Applications Menu . . . 45...
  • Page 51: Chapter 4: Terminal Operations

    Avocent. For more information, see Appendix A: FLASH Upgrades. CAUTION: Do not cycle power to the AutoView 1000R/2000R appliance or connected servers, and do not disconnect AVRIQ modules during a FLASH upgrade. Doing so may render the module permanently inoperable and require the AVRIQ modules to be returned to the factory for repair.
  • Page 52 When you are finished viewing, press any key to exit this mode. Set/Change Password The AutoView 1000R/2000R can be set to a secure mode where the Terminal Applications menu cannot be accessed without first entering a password. To activate security: Select the Set/Change Password menu option.
  • Page 53 Appendices Contents Appendix A: FLASH Upgrades ....49 Appendix B: Using AVRIQ-SRL Modules ..53 Appendix C: Unshielded Twisted Pair (UTP) Cabling .
  • Page 55: Appendices

    Connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the confi guration port on the back panel of the AutoView 1000R/2000R. The terminal should be set to 9600 baud, 8 bits, 1 stop bit, no parity and no fl ow control.
  • Page 56 11. Confi rm the TFTP download by typing y or yes and pressing Enter. 12. The AutoView 1000R/2000R will verify the fi le you downloaded is valid. Next you will be prompted to confi rm the upgrade. Type y or yes and Enter.
  • Page 57 Figure A.1: AVRIQ Status Dialog Box Select one or more types of modules to upgrade. Click Upgrade. NOTE: If your AVRIQ modules are already upgraded to the latest version of fi rmware, the Upgrade button will not appear in the AVRIQ Status dialog box. Figure A.2: AVRIQ Upgrade Dialog Box The AVRIQ Upgrade dialog box appears.
  • Page 58 AutoView 1000R/ AutoView 2000R Installer/User Guide Click AVRIQ to view individual module version information. The AVRIQ Selection dialog box appears. Figure A.4: AVRIQ Selection Dialog Box Select an AVRIQ to upgrade and click the Version button. The AVRIQ Version dialog box appears.
  • Page 59: Appendix B: Using Avriq-Srl Modules

    AVWorks software. The actual serial data is not accessed, but is merely displayed. All serial data coming from the target device is displayed in a VT100 window, placed into a video buffer and sent to the AutoView 1000R/ 2000R appliance as though it came from a VGA server. Likewise, keystrokes entered on a keyboard are sent to the attached device as though they were typed upon a VT100 terminal.
  • Page 60 • AVR/CD Mode - This option allows you to control how the AutoView 1000R/2000R and CD lines operate. Available options are Always on and Toggle. When in Toggle mode, AutoView 1000R/2000R and CD lines are turned off for one-half second and then turned on each time a module is selected or deselected.
  • Page 61 • History Key Sequence - This option allows you to defi ne the key combina- tion that enables History mode. The default key sequence is Ctrl-F9. • Clear History Key Sequence - This option allows you to defi ne the key combination that clears the history buffer while in History mode.
  • Page 62 AutoView 1000R/ AutoView 2000R Installer/User Guide Repeat steps 3 and 4 to confi gure additional macros. When fi nished, press Enter to return to the previous screen. Using History mode History mode allows you to examine the contents of the history buffer, which contains the events that have occurred.
  • Page 63 AVRIQ-SRL pinouts The following table lists the pinouts for the AVRIQ-SRL module and is provided for your reference. AVRIQ-SRL Pinouts DB9-F Host Signal Name/Description DCD - Data Carrier Detect RXD - Receive Data TXD - Transmit Data DTR - Data Terminal Ready GND - Signal Ground DSR - Data Set Ready RTS - Request to Send...
  • Page 64: Appendix C: Unshielded Twisted Pair (Utp) Cabling

    UTP cable: EIA/TIA 568A and B. These standards apply to in stal la tions utilizing CAT 5, 5E and 6 cable specifications. The AutoView 1000R/2000R appliance supports either of these wiring standards. Please refer to the following table for details.
  • Page 65 AutoView 1000R/2000R Wiring Standards (continued) EIA/TIA 568A white/brown brown Cabling installation, maintenance and safety tips The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables: • Keep all CAT 5 runs to a maximum of 10 meters each.
  • Page 66: Appendix D: Technical Specifications

    AutoView 1000R/ AutoView 2000R Installer/User Guide Appendix D: Technical Specifications AutoView 1000R/2000R Product Specifi cations Server Ports Confi guration Port Network Connection Local Port Dimensions Number Types AVRIQ-PS/2, AVRIQ-USB, AVRIQ-VSN (Sun VGA), AVRIQ-WSN (Sun 13W3) and AVRIQ-SRL modules Connectors RJ-45...
  • Page 67 AutoView 1000R/2000R Product Specifi cations Dimensions (continued) Temperature Humidity Agency Approvals EN55022 Class A, EN55024, EN61000-3-3, FCC15 Class A, VCCI Class A, IEC950, EN60950, UL 1950/60950 third edition, CSA C22.2 No. 950, E-E011-02-2836 (A), CNS 13438 Appendices غ-40º Celsius (32º-104º...
  • Page 68: Appendix E: Sun Advanced Key Emulation

    AutoView 1000R/ AutoView 2000R Installer/User Guide Appendix E: Sun Advanced Key Emulation Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a PS/2 keyboard. To enable Advanced Sun Key Emulation mode and use these keys, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key.
  • Page 69 Sun AVRIQ modules and servers using AVRIQ-USB modules. These keys function normally if your Sun servers are attached to the AutoView 1000R/2000R appliance using a Sun AVRIQ. The following table lists the keyboard mapping that will take place when an AVRIQ-USB is used in this setting.
  • Page 70: Appendix F: Technical Support

    Appendix F: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service: Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined.
  • Page 71 Avocent International Ltd. warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase. During the warranty period, purchaser must promptly call Avocent for a RETURN MATERIALS AUTHORIZATION (RMA) number.
  • Page 72 L4B 1E4 Canada Tel: +1 877 992 9239 Fax: +1 877 524 2985 590-258-002D Avocent International Ltd. Avocent House, Shannon Free Zone Shannon, County Clare, Ireland Tel: +353 61 715 292 Fax: +353 61 471 871 Avocent Germany Gottlieb-Daimler-Straße 2-4...

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