Overriding Call Restrictions - Avaya Communication Manager Administrator's Manual

Routing Outgoing Calls

Overriding Call Restrictions

Overriding Call Restrictions
You can use authorization codes to enable callers to override a station's calling privileges. For example,
you can give a supervisor an authorization code so they can make calls from a phone that is usually
restricted for these calls. Since each authorization code has its own COR, the system uses the COR
assigned to the authorization code (and FRL assigned to the COR) to override the privileges associated
with the employee's phone.
Note that authorization codes do not override dialed strings that are denied. For example, if your ARS
tables restrict users from placing calls to Colombia, a caller cannot override the restriction with an
authorization code.
Before you start
Verify that the Authorization Codes field on the System Parameters Customer Options screen is set to y.
!
SECURITY ALERT:
You should make authorization codes as long as possible to increase the level of security.
You can set the length of authorization codes on the Feature-Related System Parameters
screen.
Instructions
We will create an authorization code 4395721with a COR of 2.
1
Type change authorization-code 4395721 and press
The Authorization Code — COR Mapping
2
In the
AC
3
In the
COR
4
Press
ENTER
AC
9260839
2754609
________ __ ________ __
________ __ ________ __
________ __ ________ __
228
field, type 4395721.
field, enter 2.
to save your changes.
Authorization Code - COR Mapping
NOTE: 2 codes administered. Use 'list' to display all codes.
COR AC COR AC
3 ________ __ ________ __
4 ________ __ ________ __
________ __
________ __
________ __
Administrator's Guide for Avaya Communication Manager
.
ENTER
screen appears.
COR AC COR AC
________ __ ________ __
________ __ ________ __
________ __ ________ __
________ __ ________ __
________ __ ________ __
COR AC COR
________ __
________ __
________ __
________ __
________ __
November 2003