ATEN MASTER VIEW CL-1208 User Manual

ATEN MASTER VIEW CL-1208 User Manual

Master view max slideaway lcd kvm switch
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CL-1208
CL-1216

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  • Page 1 User Manual CL-1208 CL-1216...
  • Page 2: Fcc Information

    CL-1208 / CL-1216 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3: User Notice

    CL-1208 / CL-1216 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
  • Page 4: Safety Instructions

    CL-1208 / CL-1216 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 5 CL-1208 / CL-1216 User Manual Position system cables and power cables carefully; Be sure that nothing rests on any cables. When connecting or disconnecting power to hot-pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply.
  • Page 6: Rack Mounting

    CL-1208 / CL-1216 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 7: Package Contents

    © Copyright 2005-2006 ATEN® International Co., Ltd. Manual Part No. PAPE-0246-200G Printing Date: 03/2006 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All oth- er brand names and trademarks are the registered property of their respective owners.
  • Page 8 CL-1208 / CL-1216 User Manual This Page Intentionally Left Blank viii...
  • Page 9: Table Of Contents

    CL-1208 / CL-1216 User Manual Contents FCC Information ..........ii RoHS.
  • Page 10 CL-1208 / CL-1216 User Manual Hot Plugging KVM Ports ........23 Powering Off and Restarting.
  • Page 11 CL-1208 / CL-1216 User Manual Appendix Connection Tables ......... . 57 CL-1208 + ACS-1208A .
  • Page 12 CL-1208 / CL-1216 User Manual This Page Intentionally Left Blank...
  • Page 13: About This Manual

    CL-1208 / CL-1216 User Manual About this Manual This User Manual is provided to help you get the most from your c/c system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below. Chapter 1, Introduction, introduces you to the CL-1208 / CL-1216 system.
  • Page 14: Conventions

    → example), that comes next. For example, Start Run means to open the Start menu, and then select Run. Indicates critical information. Getting Help If you need to contact ATEN technical support with a problem, visit or website at www.aten.com.
  • Page 15: Introduction

    Introduction Overview The Master View CL-1208 / CL-1216 KVM Switch is a control unit that allows access to multiple computers from a single KVM (keyboard, monitor, and mouse), console. Before the development of the Master View, the only way to control multiple computer configurations from a single console was through a complex and costly network system.
  • Page 16 There is no better way to save time and money than with a Master View CL- 1208 / CL-1216 installation. By using the Master View CL-1208 / CL-1216 with its Slideaway™ console to manage your installation, you: (1) eliminate the expense of having to purchase a separate keyboard, monitor, and mouse for each computer;...
  • Page 17: Features

    1. Introduction Features Integrated KVM console with 15"or 17" LCD monitor - in a Slideaway™ housing Slideaway™ housing is less than 1U - with top and bottom clearance for smooth operation in a 1U high system rack. Space saving technology - two consoles (one bus) controls up to 8 (CL- 1208) or 16 (CL-1216) computers.
  • Page 18: Hardware Requirements

    CL-1208 / CL-1216 User Manual Hardware Requirements Computers The following equipment must be installed on each computer: A VGA, SVGA or Multisync card. Note: The integrated LCD monitor's maximum resolution is 1024 x 768 @ 75Hz (15") or 1280 x 1024 @ 75Hz (17"). Make sure that none of the computer's resolution settings exceed the LCD monitor's maximum resolution.
  • Page 19: Cl-1208 / Cl-1216 Front View

    1. Introduction CL-1208 / CL-1216 Front View 4 & 5 10 & 11 4 & 5 10 & 11...
  • Page 20 CL-1208 / CL-1216 User Manual Component Description Handle Pull to slide the KVM module out; push to slide the module in (see item 13 in this table). LCD Display After sliding the KVM module out, flip up the cover to access the LCD monitor.
  • Page 21: Cl-1208 / Cl-1216 Rear View

    1. Introduction CL-1208 / CL-1216 Rear View...
  • Page 22 CL-1208 / CL-1216 User Manual Component Description Daisy Chain Port When daisy chaining units, the cable plugs in here. KVM Port The cables that link to the computers plug in here. Section Note: The shape of these 15-pin connectors has been specifically modified so that only KVM cables designed to work with this switch can plug in (see the Cables section on p.
  • Page 23: Installation

    Chapter 2 Installation Before you Begin 1. Important safety information regarding the placement of this device is provided on page iv. Please review it before proceed- ing. 2. Make sure that power to all the devices you will be connecting up have been turned off.
  • Page 24 CL-1208 / CL-1216 User Manual To rack mount the switch, do the following: 1. While one person positions the switch in the rack and holds it in place, the second person - using the screws provided with the rack mounting kit - loosely screws the front brackets to the rack.
  • Page 25: Single Stage Installation

    2. Installation Single Stage Installation In a Single Stage installation, there are no additional switches daisy chained down from the first unit. To set up a single stage installation, refer to the installation diagram on the next page (the numbers in the diagram correspond to the numbers of the installation steps), and do the following: 1.
  • Page 26 CL-1208 / CL-1216 User Manual...
  • Page 27: Daisy Chaining

    2. Installation Daisy Chaining To control even more computers, up to 31 Master View ACS-1208A / ACS- 1216A units can be daisy chained down from the CL-1208 / CL-1216. Note: It would be unnecessarily wasteful and expensive to use CL-1208 / CL- 1216 switches for daisy chaining since there is no point in having consoles on the chained switches.
  • Page 28 CL-1208 / CL-1216 User Manual 5. Power up the installation according to the following procedure: a) Power on the First Station (CL-1208 or CL-1216) and wait a few seconds for the unit to ascertain its Station ID. b) Plug in the power adapters for each daisy chained Station on the installation in turn (Second Station, then Third Station, etc.).
  • Page 29 2. Installation CL-1216 ACS-1216A ACS-1216A...
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  • Page 31: Basic Operation

    Chapter 3 Basic Operation Opening the Console The CL-1208 / CL-1216's console is located under the top cover. To access the console, slide the console module out and raise the cover. Note: As a safety precaution, to keep the console from accidentally sliding out, the console is locked into the In position.
  • Page 32: Closing The Console

    CL-1208 / CL-1216 User Manual Closing the Console To slide the console module back in, close the cover and do the following: 1. Pull the safety catches on the unit's side rails toward you and push the module in until it stops. 2.
  • Page 33: Operating Precautions

    3. Basic Operation Operating Precautions The maximum load bearing capacity of the keyboard module is 30kg. Failure to heed the information below can result in damage to the keyboard module. Right! Rest your hands and arms lightly on the keyboard module as you work. Wrong! DO NOT lean your body weight on the keyboard module.
  • Page 34: Lcd Osd Configuration

    CL-1208 / CL-1216 User Manual LCD OSD Configuration The LCD Buttons The LCD OSD allows you to set up and configure the LCD display. Four buttons are used to perform the configuration, as described in the table, below: Button Function MENU When you have not entered the LCD OSD Menu function, pressing this button invokes the Menu function, and brings up...
  • Page 35: The Adjustment Settings

    3. Basic Operation The Adjustment Settings An explanation of the LCD OSD adjustment settings is given in the table below: Setting Explanation Brightness Adjusts the background black level of the screen image. Contrast Adjusts the foreground white level of the screen image. Phase Adjusts the vertical size of the screen image.
  • Page 36: Port Selection

    CL-1208 / CL-1216 User Manual Port Selection The CL-1208 / CL-1216 provides three port selection methods to access the computers on the installation: Manual; OSD (On Screen Display) menus, and Hotkey. OSD Operation is discussed in the next chapter; Hotkey Port Selection is discussed detail in Chapter 5.
  • Page 37: Hot Plugging

    3. Basic Operation Hot Plugging The CL-1208 / CL-1216 supports hot plugging - components can be removed and added back into the installation by unplugging their cables from the ports without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures described below must be followed: Switching Station Positions You can switch station positions by simply unplugging from the old parent and...
  • Page 38: Powering Off And Restarting

    CL-1208 / CL-1216 User Manual Powering Off and Restarting If it becomes necessary to Power Off one of the ACS- 1208A / ACS-1216A units, unplug the power adapter cable from the rear panel. Before starting it back up you must do the following: 1.
  • Page 39: Port Id Numbering

    3. Basic Operation Port ID Numbering Each KVM port on a Master View installation is assigned a unique Port ID. The Port ID is made up of two parts: a Station Number, and a Port Number: The Station Number - is a two digit number which reflects the switch's position in the daisy chain sequence.
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  • Page 41: Osd Operation

    Chapter 4 OSD Operation OSD Overview The On Screen Display (OSD) is a menu driven method to handle computer control and switching operations. All procedures start from the OSD Main Screen. To pop up the Main Screen, tap the OSD key (see p. 63), or tap the [Scroll Lock] key twice.
  • Page 42 F2:LIST F4:ADM F6:BRC F8:LOUT ADMINISTRATOR LIST:ALL SN PN NAME ATEN INTL.CO. 1 ATEN INTL.CO. 2 ATEN INTL.CO. 3 FAX SERVER 1 FAX SERVER 2 WEB SERVER 1 WEB SERVER 2 MAIL SERVER 1 Note: 1. The diagram depicts the Administrator's Main Screen. The User Main...
  • Page 43: Osd Navigation

    4. OSD Operation OSD Navigation To dismiss the menu, and deactivate the OSD, Click the X at the upper right corner of the OSD Window; or press [Esc]. To Logout, Click F8 or the symbol at the top of the Main Screen, or press [F8].
  • Page 44: Osd Functions

    CL-1208 / CL-1216 User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, you can: rapidly switch to any port; scan selected ports only; limit the list you wish to view; designate a port as a Quick View Port; create or edit a port name; or make OSD setting adjustments.
  • Page 45: F2 List

    4. OSD Operation F2 LIST This function lets you broaden or narrow the scope of which ports the OSD displays (lists) on the Main Screen. Many of the OSD functions only operate on the computers currently selected for Listing on the Main Screen with this function.
  • Page 46: F3 Set

    CL-1208 / CL-1216 User Manual F3 SET This function allows the Administrator and each User to set up their own, individual, working environment. A separate profile for each is stored by the OSD and is activated according to the Username provided during Login. To change a setting: 1.
  • Page 47 4. OSD Operation (Continued from previous page.) Setting Function PORT ID Selects how the Port ID is displayed: the Port Number alone DISPLAY (PORT NUMBER); the Port Name alone (PORT NAME); or the MODE Port Number plus the Port Name (PORT NUMBER + PORT NAME).
  • Page 48: F4 Adm

    CL-1208 / CL-1216 User Manual F4 ADM F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter].
  • Page 49 4. OSD Operation (Continued from previous page.) Setting Function EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1.
  • Page 50 CL-1208 / CL-1216 User Manual (Continued from previous page.) Setting Function SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports. To select/deselect a port as a Quick View Port, use the Navigation Keys to move the highlight bar to it, then press the [Spacebar].
  • Page 51 4. OSD Operation (Continued from previous page.) Setting Function RESET STATION If you change the position of one of the Stations in the daisy chain, the OSD settings will no longer correspond to the new situation. This function directs the OSD to rescan the Station positions of the entire installation and updates the OSD so that the OSD Station information corresponds to the new physical layout.
  • Page 52: F5 Skp

    CL-1208 / CL-1216 User Manual F5 SKP This function enables you to easily skip backward or forward - switching the KVM focus from the currently active computer port to the previous or next available one. The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see p.
  • Page 53: F6 Brc

    4. OSD Operation F6 BRC F6 is an Administrator only function. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.
  • Page 54: F7 Scan

    CL-1208 / CL-1216 User Manual F7 SCAN This function automatically switches among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually. The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see p.
  • Page 55: F8 Lout

    4. OSD Operation F8 LOUT Clicking the F8 field or, or pressing [F8] logs you out of the OSD, and blanks the Console screen. This is different from simply deactivating the OSD when you are at the Main Screen by pressing [Esc]. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.
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  • Page 57: Hotkey Operation

    Chapter 5 Hotkey Operation Hotkey Port Access Hotkey Port Access allows you to provide the KVM focus to any computer on your installation directly from the keyboard. The CL-1208 / CL-1216 provides three hotkey port access features: Selecting the Active Port Auto Scanning Skip Mode Switching Note: The hotkey function must be enabled to use hotkey operations.
  • Page 58: Selecting The Active Port

    CL-1208 / CL-1216 User Manual Selecting the Active Port Each KVM port is assigned a unique Port ID (see Port ID Numbering, p. 25). You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the KVM Port that the computer is connected to.
  • Page 59: Invoking Auto Scan

    5. Hotkey Operation Invoking Auto Scan: To start Auto Scanning, key in the following Hotkey combination: 1. Invoke HKM (see p. 43). 2. Press [A]. When you press A, you automatically exit HKM; enter Auto Scan Mode; and Auto Scanning begins. While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer either by pressing P or with a Left Click of the mouse.
  • Page 60: Skip Mode

    CL-1208 / CL-1216 User Manual Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long or as little as you like - as opposed to Auto Scanning, which automatically switches after a fixed interval.
  • Page 61: Hotkey Beeper Control

    5. Hotkey Operation Hotkey Beeper Control The Beeper can be Hotkey toggled On and Off (see Activate Beeper, p. 35). To toggle the Beeper, key in the following Hotkey combination: 1. Invoke HKM (see p. 43). 2. Press [B] After you press B, the Beeper toggles On or Off. The Command Line displays Beeper On or Beeper Off for one second;...
  • Page 62: Hotkey Summary Table

    CL-1208 / CL-1216 User Manual Hotkey Summary Table [Num Lock] + [-] [Port ID] [Enter] Switches the KVM focus to the computer that corresponds to that Port ID Invokes Auto Scan Mode. When Auto Scan Mode is in effect, [P] or Left Click pauses Auto Scanning.
  • Page 63: The Firmware Upgrade Utility

    Chapter 6 The Firmware Upgrade Utility The Windows-based Firmware Upgrade Utility (FWUpgrade.exe) provides a smooth, automated process for upgrading the KVM switch's firmware. The Utility comes as part of a Firmware Upgrade Package that is specific for each device. New firmware upgrade packages are posted on our web site as new firmware revisions become available.
  • Page 64: Preparation

    CL-1208 / CL-1216 User Manual Preparation To prepare for the firmware upgrade, do the following: 1. From a computer that is not part of your KVM installation go to our Inter- net support site and choose the model name that relates to your device to get a list of available Firmware Upgrade Packages.
  • Page 65: Starting The Upgrade

    6. The Firmware Upgrade Utility Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only.
  • Page 66 CL-1208 / CL-1216 User Manual 3. Click Next to continue. The Firmware Upgrade Utility main screen appears. The devices capable of being upgraded are listed in the Device List panel: 4. As you select devices, a detailed description of each appears in the Device Description panel.
  • Page 67 6. The Firmware Upgrade Utility 5. After you have made your device selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel.
  • Page 68: Upgrade Succeeded

    CL-1208 / CL-1216 User Manual Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Upgrade Failed If the Upgrade Succeeded screen doesn't appear, it means that the upgrade failed to complete successfully.
  • Page 69: Firmware Upgrade Recovery

    6. The Firmware Upgrade Utility Firmware Upgrade Recovery There are basically three conditions that call for firmware upgrade recovery: When you invoke Firmware Upgrade Mode (see Preparation, p. 50), but decide not to proceed with the upgrade. When the Mainboard firmware upgrade fails. When the I/O firmware upgrade fails.
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  • Page 71: Appendix

    Appendix Connection Tables The following tables indicate the relationship between the number of Master View units and the number of computers that they control on a daisy chained installation: CL-1208 + ACS-1208A Computers Computers Computers Computers 1 - 8 65 - 72 129 - 136 193 - 200 9 - 16...
  • Page 72: Osd Factory Default Settings

    CL-1208 / CL-1216 User Manual OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds...
  • Page 73: Clear Login Information

    7. Appendix Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1.
  • Page 74: Optional Rack Mounting

    CL-1208 / CL-1216 User Manual Optional Rack Mounting For convenience and flexibility, three optional rack mounting kits are available: A long bracket standard rack mounting kit for 68.0 - 110.0 cm racks; A short bracket Easy-Installation rack mount kit for 52.0 - 70.0 cm racks; A long bracket Easy-Installation rack mount kit for 68.0 - 105.0cm racks.
  • Page 75 7. Appendix 2. Attach the left and right easy-installation mounting rails to the inside of the rack. The flange that supports the switch will be to the inside. Rear Flange Slide Bar Rear Attachment Sliding Bracket LEFT Support RAIL Flange RIGHT RAIL a) Screw the front flanges to the rack first.
  • Page 76 CL-1208 / CL-1216 User Manual 3. Slide the switch onto the support flanges. Use the screws supplied with this package to loosely attach the front of the switch to the front of the rack (only tighten the screws part way). Phillips I head M4 x 6 4.
  • Page 77: Dedicated Invocation Keys

    7. Appendix 5. Slide the switch open and closed a couple of times to be sure that it is properly aligned and operating smoothly. (See p.17 for opening and closing procedures.) 6. After determining that the switch is properly lined up and operating correctly, finish up by fully tightening down the partially tightened front attachment screws inserted in step 3.
  • Page 78: Specifications

    CL-1208 / CL-1216 User Manual Specifications Function CL-1208 CL-1216 Computer Direct Connections 256 (via Daisy Chain) 512 (via Daisy Chain) Port Selection OSD (On Screen Display); Hotkeys Pushbutton Switches Connectors KVM Ports 8 x SPHD-15 F 16 x SPHD-15 F Daisy Chain 1 x DB-25 M FW Upgrade...
  • Page 79: Troubleshooting

    7. Appendix (Continued from previous page.) Function CL-1208 CL-1216 Environment Operating Temp. 0 - 40 Storage Temp. -20 - 60 Humidity 0 - 80% RH Physical Housing Metal Properties Weight 15” LCD: 14.1 kg 15” LCD: 14.3 kg 17” LCD: 14.6 kg 17”...
  • Page 80: Limited Warranty

    CL-1208 / CL-1216 User Manual Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and specially disclaims its quality, performance, merchantability, or fitness for any particular purpose.
  • Page 81: Index

    Index F5 SKP, 38 F6 BRC, 39 Activate Beeper, 35 F7 SCAN, 40 ADM, 34 F8 LOUT, 41 Administrator functions, 34 Factory Default Settings, 58 Auto Scanning, 40, 44 Firmware upgrade Invoking Auto Scan, 45 port, 50 Pausing Auto Scan, 45 recovery, 55 Scan Duration, 33 Front View, 5...
  • Page 82 CL-1208 / CL-1216 User Manual Optional, 60 Safety information, vi Standard, 9 OSD configuration, 20 Rear View, 7 LIST, 31 Reset Station IDs, 37 Logout, 41 Restore Default Values, 35 Logout Timeout, 34 LOUT, 41 Safety Instructions General, iv Rack Mounting, vi Factory Default Settings, 58 SCAN, 40 Functions, 30...

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