Dimplex DWF36 Owner's Manual page 19

Troubleshooting guide
Problem
heater is not
turning on.
heater emits an
odor.
heater fan turns
on but heater lacks
heat.
heating element is
glowing red.
Dimplex North America Limited
1367 Industrial Road
Cambridge on
Canada n1r 7G8
© 2011 Dimplex north America Limited
Possible Cause
1. Improper operation.
1. normal operation.
1. Improper operation.
2. normal operation.
1. normal operation.
Corrective Action
1. refer to instruction manual.
2. If problem persists, unplug
unit and contact technical
support.
1. normal operation is when
the heater emits an odor
for a brief period after the
heater is initially turned
on. The heater is burning
off any dust accumulated
during manufacturing or
operation.
2. If problem persists, unplug
unit and contact technical
support.
1. refer to instruction manual.
2. normal operation.
3. If problem persists, unplug
unit and contact technical
support.
1. small glowing sections of
the element are considered
normal.
2. If larger glowing sections
are causing the heater
to trip the thermal cutout,
unplug unit, discontinue
use and contact technical
support.