NOTE: Procedures and techniques that are considered important enough to emphasize. CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNINg: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death. www.dimplex.com...
Install one (1) 12-Volt (A23) battery in the battery CAUTION: If you need to continuously reset the heater, holder. disconnect power and call Dimplex customer service at Close the battery cover 1-888-DIMPLEX (1-888-346-7539). Battery must be recycled or disposed of properly.
Fireplace Surface Cleaning Use only a damp cloth to clean painted surfaces of the fireplace. Do not use abrasive cleaners. Servicing Except for installation and cleaning described in this manual, an authorized service representative should perform any other servicing. www.dimplex.com...
SWITCh REPLACEMENT On the right end, with Figure 5 the switches, remove the Tools Required: Philips head screwdriver seven (7) screws around the Flat head screwdriver outside of the end panel. Needle-nose pliers (Figure 5) WARNINg: If the fireplace was operating prior to ser- Lay unit on its back and re- vicing, allow at least 10 minutes for light bulbs and heating move the remaining nine (9)
(i.e. cloth, cardboard, thick plastic) to avoid scratching your work surface. Lay unit on its back and remove the remaining nine (9) On the right end, with the switches, remove the seven screws from the end panel. www.dimplex.com...
(7) screws around the outside of the end panel. (Figure Figure 7 Heater Screws Lay unit on its back and remove the remaining nine (9) screws from the end panel. Remove the end panel being careful not to add any strain to the wires connecting to the switches.
Remove both sets of the three (3) end panel screws standoffs; or using wire cutters and cutting the stand- and the five (5) front screws that hold the Media Tray in www.dimplex.com...
! NOTE: Ensure that the flicker rod is not bent and the Figure 8 bushing in the center of the flicker rod is completely set in the support bracket. The bushing must be properly aligned for it to go all the way down into the bracket. Re-assemble the remainder of the fireplace in reverse order from the instructions above.
! NOTE: Be sure that the flanges on the end panel are Remount the LED light strip bracket onto the firebox. positioned on the interior of the outside panel of the fire- Re-assemble the remainder of the fireplace in reverse place. order from the instructions above. www.dimplex.com...
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CAUTION: Ensure that the remote control wire antenna is placed so that it is not caught between any of the screws or sheets of metal. ! NOTE: Be sure that the flanges on the end panel are positioned on the interior of the outside panel of the fire- place.
Flame not bright or flame not Loose wiring Check wiring connections visible Defective LED light strip Replace LED light strip Log set dim, not glowing Defective LED Log Driver Board Replace LED Log Driver Board Flame Shudder Defective flicker motor Replace flicker motor www.dimplex.com...
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PROBLEM CAUSE SOLUTION heater Heater is not turning Off Improper operation Refer to Operation Section Defective Heater On/Off Switch Defective Heater On/Off Switch Defective Remote Control Receiver Replace Remote Control Receiver. Initialize to Re- mote Control. Heater is not turning On Improper operation Refer to Operation Section Loose wiring...
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