Guarantee & Service - Monitor Audio PL100 Platinum series Owner's Manual

Guarantee and Service
Valid upon completion of the incorporated warranty card and its return within 30 days of
purchase.
This equipment has been fully tested prior to dispatch from the factory. Both the
craftsmanship and the performance of this product is guaranteed against manufacturing
defects for the period of five years from the date of purchase (see conditions below),
provided that the product was supplied by an authorised Monitor Audio retailer under the
consumer sale agreement. (The words 'consumer sale' shall be construed in accordance
with section 15 of the supply of goods act 1973). Monitor Audio accepts no responsibility
for defects arising from accident, misuse, abuse, failure of ancillary equipment, wear and
tear, modification or operation outside of that specified within this instruction manual.
Neither will responsibility be accepted for damage or loss occurring during transit to or
from the parties claiming under this guarantee.
This guarantee covers both labour and parts. The liability of Monitor Audio is limited to the
cost of repair or replacement of the defective parts (at the discretion of Monitor Audio) and
under no circumstances extends to consequential losses or damage.
Claims under this Guarantee
Contact should be made to the original dealer. If this is not possible, please contact
Monitor Audio for your nearest authorised Monitor Audio Platinum Dealer. If you have any
difficulties complying with these requirements please contact us at the following address:
Platinum Customer Service
Monitor Audio Ltd.
24 Brook Road
Brook Road Industrial Estate
Rayleigh
Essex
SS6 7XL
England
This guarantee does not affect the statutory rights of the consumer under UK law.
Data Protection
We at Monitor Audio are committed to respecting the wishes and privacy of our customers.
Any information you provide will be held in the strictest confidence and only used within
the Monitor Audio organisation for the provision of services such as warranty claims or
spare parts.
We may wish to contact you in the future to ensure you are happy with the products and
standards of service we provide and to keep you up-to-date with the latest products and
promotions we have to offer.
Should you wish not to be contacted by us either by post, e-mail or phone, please tick the
box on the warranty card. Alternatively you can request not to be contacted in future by
writing to Customer Service, at the address above.
Tel: 44 (0) 1268 740580
Fax: 44 (0) 1268 740589
Internet: www.platinumseries.co.uk
Email: platinum.info@monitoraudio.co.uk
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