Adaptec Storage Manager User Manual page 118

5
Click OK.
Sending a Test Message
To ensure that Adaptec is receiving logged statistics, you can send a test message.
1
In the Enterprise View, select the system you want.
2
On the tool bar, click Configure, point to the system, then click Call Home.
The Call Home Manager opens.
3
On the menu bar, select Actions, then click Call Home connection settings.
The Call Home connection settings window opens.
4
Click Send Call Home test message. A message appears indicating either that the test
message was sent successfully or that the test failed.
Click OK to clear the message, then click Cancel to close the Call Home connection
settings window.
Note:
If the test fails, try opening port 80. If the test continues to fail, your system
administrator may need to add the Adaptec Storage Manager Agent to your proxy server's
white list.
Disabling Call Home Messages
If you prefer not to send usage statistics to Adaptec, you can disable call home messages.
Adaptec Storage Manager will continue to collect statistics but not send them to Adaptec for
analysis.
To disable call home messages on a selected system:
1
In the Enterprise View, select the system you want.
2
On the tool bar, click Configure, point to the system, then click Call Home.
The Call Home Manager opens.
3
On the menu bar, click Actions, then click Disable Call Home messages.
Call home messages are disabled. The Call Home tab (shown at right) shows
the red 'disabled' icon.
Re-enabling Call Home Messages
To re-enable call home messages, repeat steps
selecting Enable Call Home messages during
Clearing the Call Home Manager Event Log
The bottom panel of the Call Home Manager displays status information and messages about
the Call Home Manager itself, such as whether call home messages were sent successfully or
not. To make it easier to monitor recent events, you can clear the log on a selected system.
To clear the Call Home Manager event log:
1
In the Enterprise View, select the system you want.
2
On the tool bar, click Configure, point to the system, then click Call Home.
Chapter 9: Monitoring Status and Activity
1 and 2 in Disabling Call Home
Step 3.
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Messages,