Adaptec Storage Manager User Manual page 116

Controller configuration data, such as the number of logical drives, their RAID levels, and
●
size
Error log files
●
Note:
Adaptec Storage Manager does not gather any proprietary site information when logging
statistics for remote analysis. In addition to logging I/O usage statistics, it gathers the same error
log files and controller configuration data included in the support archive. See
Archive File on page 137 for more information.
Follow the instructions in this section to:
Set up the statistics logging frequency and reporting interval (see next section).
●
Configure proxy server settings (see
●
Send a test message (see
●
Disable call home messages (see
●
Clear the Call Home Manager event log (see
●
Setting Up Statistics Logging
This section describes how to set up the statistics logging frequency and reporting interval. The
logging frequency is the rate at which I/O statistics are read from the controller. The reporting
interval determines how often the system "calls home" to return the data to Adaptec.
Note:
Typically, you enable statistics logging the first time you log in to Adaptec Storage Manager.
If you haven't enabled statistics logging, follow the instructions on
the instructions below.
To set up statistics logging for a system:
1
In the Enterprise View, select the system you want.
2
On the tool bar, click Configure, point to the system, then click Call Home.
Chapter 9: Monitoring Status and Activity
page 117).
page 118).
page 118).
page 118).
116
●
Creating a Support
page 118, then continue with