Telephone; More Support Options - Intergraph Intense3D Wildcat 3510 Hardware User's Manual

If you have trouble connecting to or using the IBBS, call the Customer Response Center at
1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at
1-256-730-1413.

Telephone

To get customer support by telephone:
In the United States, call the Customer Response Center at 1-800-633-7248 between the hours
of 7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday (except holidays).
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
Have the following information available when you call:
Your service number, which identifies your site to Intergraph Computer Systems. You use
your service number for warranty or maintenance calls.
Your Customer Personal Identification Number (CPIN). You get a CPIN the first time you
call the Customer Response Center; it is associated with your service number for future call
logging.
The product's name or model number.
The product's serial number. Software product serial numbers are included in the product
packaging. Hardware product serial numbers are on a sticker affixed to the hardware product.
Your name and telephone number.
A brief description of the question or problem.

More Support Options

For information on more customer support options:
Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.
For hardware support questions in the United States, call 1-800-763-0242.
For software support questions in the United States, call 1-800-345-4856.
Outside the United States, contact your local Intergraph Computer Systems subsidiary or
distributor.
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