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Troubleshooting (continued)
Others (continued)
Problem
The buttons on the
projector (except for
the POWER button)
don't function.
The fans sound during
standby.
Abnormal sound is
heard.
Images are not 3D.
* Use commercially
available 3D glasses
supporting the DLP™
Link™ system. No 3D
glasses are supplied
with the projector.
There is something
wrong with the 3D
images.
* Use commercially
available 3D glasses
supporting the DLP™
Link™ system. No 3D
glasses are supplied
with the projector.
The 3D glasses don't
turn on.
* Use commercially
available 3D glasses
supporting the DLP™
Link™ system. No 3D
glasses are supplied
with the projector.
Solution
• PASSWORD FUNCTION in the FEATURE menu has been set to MENU ACCESS
enable the password lock.
Cancel the password lock or contact the person in charge of management of the
projector. (See page 61.)
• When STANDBY MODE in the INSTALLATION menu is set to STANDARD, the fans
rotate at very low speed during standby after plugging the power cord (with 5 second
high speed rotation at the beginning) and after turning off the light source. This is
to cool down the projector operating various functions during standby and is not a
malfunction.
• Because the motor spins at a high speed, metallic sounds may be heard in rare
occasions. Such symptom is not a malfunction.
• Is the 3D mode of the projector set properly for the image?
Set 3D FORMAT in the IMAGE-3D menu of the projector properly for the image
(SIDE BY SIDE , TOP AND BOTTOM
• View 3D images from the front of the screen. At an angle to the screen, you may not
be able to view proper 3D images.
• Is there any obstacle between the 3D glasses and the screen? Or, is there any sticker
or label over the sensor of the 3D glasses?
The 3D glasses work by receiving signals of the images being viewed. Check that
there is no obstacle between the 3D glasses and the screen.
• Are you viewing images from a very close distance?
Viewing images from a very close distance may not obtain the 3D effect. View
images from a proper distance.
• The 3D glasses may become out of sync due to fl uorescent light. Turn off the
fl uorescent light.
• Are the 3D glasses turned off?
Turn on the 3D glasses.
• The signals listed in the table on pages 72 and 73 can be displayed in 3D format. You
cannot view other signals in 3D format even when you set 3D FORMAT in the IMAGE-3D
menu to AUTO , SIDE BY SIDE , TOP AND BOTTOM , or FRAME SEQUENTIAL .
• You may not obtain the 3D effect depending on the capabilities of your computer
(including the graphic board, memory, and CPU).
• You cannot view 3D images when the LAN DISPLAY or USB VIEWER is selected.
• Depending on the 3D image status, you may feel something wrong with the 3D
images.
Switch the 3D Sync. Invert setting of the projector to check whether or not such
feeling is eliminated.
• The 3D glasses may become out of sync due to fl uorescent light. Turn off the
fl uorescent light.
• View 3D images from the front of the screen. At an angle to the screen, you may not
be able to view proper 3D images.
• Are the batteries of the 3D glasses still working?
If the 3D glasses don't activate even when you turn on the power switch, replace
or charge the batteries of the 3D glasses. For details, see the user manual of the
3D glasses.
or FRAME SEQUENTIAL ).
EN-69
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