Call Forward - Mitel SUPERSET 410 Manual

CALL FORWARD

Forwarding Your Calls
You can forward your calls to another extension
(or to an external number) when your line is busy
or when you are away from your desk. There are
various types of Call Forwarding that can be
activated on the SX-2000 system.
Follow Me
1.
All your incoming calls are forwarded.
Busy
2.
Your calls are forwarded when your telephone
is busy.
No Answer
3.
Your calls are forwarded when your telephone
is unanswered.
I Am Here
4.
You can forward your calls from someone
else's desk.
Each type of Call Forwarding is activated by a
different feature access code. Internal and
external calls can be forwarded to separate
destinations (e.g., internal calls to ext. 2103;
external calls to ext. 4671), or to the same
destination, also by different feature access codes.
The Call Forward feature access codes that you
are most likely to need are listed on the last page
of this guide. Contact your Communications
Department for the access code numbers.
Once you have programmed Call Forwarding
instructions, you can use a Call Forward feature
key to turn forwarding on and off.
Set Up Call Forwarding
Enter the appropriate Call Forward
feature access code
for Busy, No Answer, or Follow Me (see opposite
page).
Dial extension number
to which calls are to be forwarded.
Replace the handset.
Call Forwarding is now activated.
Cancel Call Forwarding
Dial the Call Forward - Cancel All
feature access code.
This cancels all Call Forwarding conditions on your
set.
OR
Dial a specific Cancel Call Forward
feature access code.
There are feature access codes to cancel Call
Forward - Busy, No Answer, and Follow Me. This
allows you to cancel Call Forward - Busy (for
example) without canceling Call Forward - No
Answer.
OR
Dial the Clear All Features feature
access code.
Note: This also cancels any Do Not Disturb, or
Callback features that have been set up.
Replace the handset.
The current forwarding is now canceled.
Turn Call Forwarding On and Off
Once you have set up Call Forwarding, you can
use a Call Forward feature key to turn Call
Forwarding off and on. See your Communications
Department about having one of the Personal
Keys on your set programmed as a Call
Forwarding feature key.
Set up Call Forward as described
above.
The Call Forward feature key indicator lights, to show
that Call Forwarding is activated.
Press the Call Forward feature key
to turn Call Forwarding off and on.
The key indicator goes off and on to show whether
Call Forwarding is activated or not.
Set Up Call Forwarding from Another Extension
You can set up call forwarding on your own
telephone, from another extension.
Enter the Call Forward - I Am Here
feature access code.
Dial your own extension number.
Replace the handset.
All calls at your extension are automatically forwarded
to this extension.