Call Park; Call Pickup - Mitel 5201 User Manual

Call Park

The Call Park feature allows you to place a call in a special hold state. You,
or someone else, can then retrieve the call from any extension in the
system.
After parking the call, the system can automatically connect you to paging
equipment so that you can announce the call to the requested party.
To park an active call:
1. Press Trans/Conf.
2. Dial *7#.
3. Dial the directory number on which to park the call.
4. To inform a user that a parked call is waiting, do one of the following:
If automatic paging is enabled, announce the call and the directory
number on which the call is parked.
If automatic paging is disabled, dial **9, followed by the Paging zone
number (if required). Then, announce the call and the directory
number on which the call is parked.
To retrieve a parked call:
1. Dial *8#.
2. Dial the directory number on which the call is parked.
3. If there are multiple calls parked on the number, dial the two-digit index
number to retrieve a specific call, or # to retrieve the longest parked call.

Call Pickup

To answer a call that is ringing at another extension in your Pickup
Group:
1. Lift the handset.
2. Dial *6.
To answer a call that is ringing at a extension not in your Pickup
Group:
1. Lift the handset.
2. Dial **6.
3. Dial the number of the ringing extension.
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