Mitel 5201 User Manual
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USER GUIDE

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Summary of Contents for Mitel 5201

  • Page 1 USER GUIDE...
  • Page 2 3300 ICP - 7.0...
  • Page 3: Table Of Contents

    Contents ABOUT THE 5201 IP PHONE Telephone Status Indicators Designation Card About Feature Access Codes For Users on Resilient 3300 ICP Systems Tips for Your Comfort and Safety CUSTOMIZING YOUR PHONE Adjusting the ringer volume Adjusting the handset receiver volume...
  • Page 4: About The 5201 Ip Phone

    ABOUT THE 5201 IP PHONE The Mitel Networks 5201 IP Phone is a digital telephone that connects directly to a 10/100BaseT Ethernet network. It is supported by the Mitel Networks 3300 Integrated Communications Platform (ICP) Release 3.1 and later software.
  • Page 5: Telephone Status Indicators

    Telephone Status Indicators Situation: The message waiting indicator is: Line is idle Line is ringing Flashing rapidly Message waiting/Voice mail Flashing slowly Designation Card Use the designation card to write frequently called numbers of feature access codes. Note: Your designation card should show "Trans/Conf" at the bottom right of the card.
  • Page 6: Tips For Your Comfort And Safety

    Tips for Your Comfort and Safety Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. Protect your hearing Your phone has a control for adjusting the volume of the handset receiver. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.
  • Page 7: Redial

    Redial To redial the last number that you manually dialed: 1. Lift the handset. 2. Dial *01. Redial - Saved Number To save the last number that you manually dialed: 1. Lift handset. 2. Dial **79. To Redial a saved number: 1.
  • Page 8: Messaging

    If the message indicator is flashing slowly while the phone is not ringing, this indicates that you have a message or a voice mail. Note: For voice mail to work properly with the 5201 IP Phone, Call Forward must be activated. See Call Forward later in this guide for more information.
  • Page 9: Callback - Cancel All

    Callback - Cancel All To cancel all Callbacks: 1. Lift the handset. 2. Dial #1. 3. Hang up. Call Transfer To Transfer an active call: 1. Press TRANS/CONF. 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, hang up.
  • Page 10: Call Forward

    Call Forward Call Forward lets you redirect incoming calls to an alternate number. "Always" redirects all incoming calls regardless of the state of your telephone. "Busy" redirects internal calls when your telephone is busy, and "No Answer" redirects calls after several rings if you don't answer. For Busy and No Answer Call Forward, you can select the destination according to the whether the incoming call is internal or external, or use the same number for all calls.
  • Page 11: Call Forward - Remote

    To cancel all Call Forward types: 1. Lift the handset. 2. Dial ##8. 3. Hang up. Call Forward - Remote To forward calls from a remote extension to your current location: 1. Lift the handset. 2. Dial **8. 3. Dial the extension of the remote extension. 4.
  • Page 12: Call Forward - Override

    Call Forward - Override To override Call Forward and ring an extension: 1. Lift the handset. 2. Dial *1*. 3. Dial the extension number. Attendant Call Hold - Remote Retrieve To retrieve a call placed on Hold by the attendant: 1.
  • Page 13: Call Park

    Call Park The Call Park feature allows you to place a call in a special hold state. You, or someone else, can then retrieve the call from any extension in the system. After parking the call, the system can automatically connect you to paging equipment so that you can announce the call to the requested party.
  • Page 14: Camp-On

    Camp-on To Camp-on to a busy extension: Dial 3. -OR- Wait 10 seconds. To retrieve a call when you hear Camp-on tone: Press TRANS/CONF, then dial *3. The current call is put on hold. You are connected to the waiting call. Do Not Disturb To activate Do Not Disturb: 1.
  • Page 15: Override

    Override To use Override when you encounter busy or DND tone: Dial 2. Paging To use Paging: 1. Lift the handset. 2. Dial **9. 3. Dial the Paging zone number (if required). 4. Make the announcement. Direct Paging Direct Paging allows you to page a party through their telephone speaker. If the paged party has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset or headset call.
  • Page 16: Tag Call

    Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your system administrator or telephone company can identify the source of the call and provide this information to appropriate personnel or authorities.
  • Page 18 , ® Trademark of Mitel Networks Corporation. © Copyright 2006, Mitel Networks Corporation. All rights reserved.

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