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IX. Troubleshooting
Programming
Verify that the Wall Remote is in learning mode.
The Status LED continually blinks red when the Wall Remote is in learning mode. If
the Status LED is solid red and the Wall Remote beeps loudly each time you try to
arm a button for learning, the ambient light may be TOO BRIGHT. Shield the Wall
Remote from the ambient light sources and attempt to program.
Verify each code is correctly learned immediately after it has been programmed.
The button will blink rapidly to indicate it is in verification mode. Push the button
and the IR emitter will emit the corresponding code.
When the Wall Remote is emitting a code in verification mode, you should see the
Status LED flicker at a consistent strength and frequency. If the flickering seems
uneven, verify that you are holding the remote control in the correct 'sweet spot'
and described in Section V, Part 3 above.
If the Status LED does not flicker rapidly when the remote control is emitting a
code, verify that the batteries in your remote control are fresh.
Operation
The Wall Remote is not powering the projector/monitor on.
Verify that the projector or monitor powers on normally with its own remote control
or settop controls. If the projector does not power on with its own controls, it may
not be powered, or may require service. Consult the projector or monitor documen-
tation for more information.
The Wall Remote is not controlling the projector/monitor.
Many devices are very sensitive to correct placement of the IR emitter bud.
Confirm that the IR emitter bud is positioned directly over the receiver component
on the IR window of the device you are controlling.
Be sure that the code was programmed correctly - see programming troubleshoot-
ing entry above.
The device will not switch to one of the inputs.
Some display devices will not switch to certain inputs if there is no signal present
on that input.
If you are still unable to control your device, please contact InFocus Technical
Support for further assistance.
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