Status And Reporting Interfaces; Overview; Viewing Current Sla Status; Notifications - HP Data Protector A.06.11 User Manual

5 Status and reporting interfaces

Overview

This chapter describes service level agreements (SLA) status and reporting options.
It is organized as follows:
• "Viewing current SLA
• "SLA status
• "Viewing
• "Reports" on page 129
• "Notifications" on page 131
• "Location

Viewing current SLA status

SLA status settings are available for vaulting, premount, mount request, scratch, and
scratch init jobs, and for checkout requests. See
information about job types and checkout requests.
You can have two different priorities of checkout request job exceptions:
• SLA measurements for these SLA indicators are based on the SLA configuration.
• If you click SLA Status For All Sites on the Global SLA Status/Reporting menu on
the shortcut bar, the overall SLA status settings measured across all sites and the
site-level SLA status indicators for each site are shown.
Click a site on the Global SLA Status window or go to SLA Status from the site level
to see SLA status indicators. Click Details to see overdue jobs details.
status" on page 125
configuration" on page 126
alerts" on page 128
audits" on page 137
Chapter 4 on page 95 for more
User guide 125