Solving Common File Problems; Table 7-2. Common File Problems - HP Guardian User Manual

Using FUP for Basic File Management

Solving Common File Problems

Table 7-2 lists possible problems, causes, and solutions for common file problems. For
information about database files, see

Table 7-2. Common File Problems

Problem
Information in data
files becomes
inconsistent.
Transactions and
queries directed at
certain files are slow.
Users or applications
have problems
accessing a certain file
or files.
A file or files are left
open when the system
is shut down.
Section 19, Monitoring Hardware
Possible Causes
Transaction failures,
subsystem failures, disk
failures, or operator error.
Too many transactions are
directed at a single disk or
file: an alternate key is
needed.
Failure to open an alternate
key file (error 4).
File is not in the directory,
or the record is not in the
file (error 11).
File is in use (error 12).
File is full (error 45).
A security violation
occurred (error 48).
File is corrupted or bad
(error 59).
Miscommunication, user
forgetfulness, or faulty or
incomplete system
shutdown procedures.
Guardian User's Guide —425266-001
7- 22
Solving Common File Problems
Components.
Solution
Escalate the problem; database
recovery might be required. Refer to
the NonStop TM/MP Operations and
Recovery Guide for instructions on
database recovery.
Escalate the problem. Operations and
database management can decide
whether it is appropriate to move
files, partition files, or create alternate
key files or indexes.
Use the FUP commands ALTER or
LOAD ALTFILE.
Check syntax and reenter if
necessary. Use the RESTORE utility
to restore the file to disk.
Wait and try later.
Make the file larger.
Check security setting and alter if
needed.
Escalate the problem to your
management.
Use the FUP LISTOPENS command
to identify the user in question; notify
your management.