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Limited Warranty (cont'd)
EXCHANGE
INSTRUCTIONS
To exchange
your product
with Philips
(per the warranty
conditions
stated
previously),
remember:
If you exchange the product
within 90 days of the original purchase, there is no cost to you. *
If you exchange the product
more than 90 days after but less than one year after the day of original purchase,
contact Philips at 1-800-531-0039
to determine
the preset cost for exchange.
if you do not have your original sales receipt, or if you have any questions, call Philips at 1-800-531-0039.
To obtain
a replacement
product
from Philips:
I.
Contact
Philips at 1-800-531-0039
to determine
the cost for exchange.
2.
Complete
the Exchange Form below.
3.
Pack the product
and its accessories in the original box or a suitable alternative.You
will receive replacement
accessories with your replacement
product.
For packing details, call Philips at 1-800-531-0039.
4.
Put the completed
Exchange Form, a copy of the original sales receipt, and the proper payment amount into
an envelope. DO NOT SEND CASH. Do not staple or clip these items together.
Label the envelope "Return
Documents
Enclosed." Place this envelope in the box with the product.
5. Seal the box with packing tape and return the product via United Parcel Service (UPS), insured and freight
prepaid, to:
Philips Recovery Center
Rojas 6
12420 Mercantile Avenue
El Paso, TX
79928
ATTENTION:
DVD PLAYER EXCHANGE
A replacement
will be sent to you via UPS within 48 business hours of Philips' receipt of the product.
• When it is necessary for you to ship the product to Philips for exchange, you will pay the shipping costs for shipment to
Philips. Philips will pay the shipping costs when returning a product to you.
EXCHANGE
FORM
Your Address
(street
address
to which
replacement
should
be delivered,
no P.O. boxes allowed):
Name2
Street Address:
Apt. #:
City:
State/Province:
Zip Code/Postal
Code:
Phone (day):
Phone (night):
Exchange
Fee:
+ Sales Tax:
--- Total:
Method
of Payment:
(Check
one. Please, no cash or CODs.)
Check/Money
order
Check/Money
order
No.
American
Express
Visa
Novus/Discover
Mastercard
Account
number
Expiration
date
Signature:
Detailed reason for return, use additional paper if necessary:
Model
Number
Serial Number
Remember,
the return
box should
include
the following:
•
The product,
•
Accessories
supplied with the product,
and
•
Completed
Exchange
Form
and sales receipt,
•
Payment,
if applicable.
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