GE HTDP120ED0WW Owner's Manual page 14

Before you call for service...
Problem Possible Causes What To Do
Small amount of water Inadequate load size for steam • If using the Steam Oewrinkle cycle, manually reduce
on floor in front of dryer cgcle selected, excess steam time. If using the Steam Refresh cycle, add more
condenses inside cabinet end garments to the load.
leaks out
Water on floor in back Loose water hose connection to • Tighten connection.
of dryer valve
Hose missing rubber washer at • Install rubber washer provided with hose.
connection with valve
Water drips from door Steam condenses on inner door • This is normal.
when opened after
a Steam Cycle
Cannot see steam at Steam released at different • This is normal.
beginning of cycle time in cgcle
Cannot see steam at any The steam nozzle might be • Call 800.GECARES to order nozzle replacement kit
time during the cycle clogged with debris from gour WE2SM71 or to request a service technician to replace this
water supplg for you.
Garments still wrinkled Too mong garments • Load fewer garments; manually increase time.
offer steam cycle
Dryer continues to Extended/Dewrinkle Tumble • Ensure Extended/Oewrinkle Tumble option is not selected.
tumble after display was selected For the Steam Refresh cycle, Extended/Oewrinkle Tumble
says complete will automatically be turned on and cannot be turned off.
Garments are wet offer Lint filter not clean • Clean lint filter
Steam cycle
Load is children/infant garments • Usethe Steam Refresh cycle.
No numbers displayed Drger is continuouslg • This is normal. When the dryer senses a low level of
during cycle, only lights monitoring the amount of moisture in the load, the dryer will display the dry time
moisture in the clothes remaining.
Time Remaining The estimated time mog change • This is normal.
jumped to a when o smaller load than usual
lower number is drging
Dryer is running but The Extended/Dewrinkle • This is normal. During Extended/Oewrinkle Tumble, the
O0 is displayed in Tumble option was chosen time remaining is not displayed. The extended tumbling
Time Remaining option lasts approximately 60 minutes; dewrinkle 30 minutes.
Clothes are still wet The door was opened mid-cgcle. • A dry cycle must be re-selected each time a new load
and dryer shuts off The load was then removed from is put in.
after a short time the drger and o new load put in
without selecting o new cgcle
Small load • When drying 3 items or less,choose Speed Dry or
Timed Dry.
Load was olreodg drg except • Choose Speed Dry or Timed Dry to dry damp collars
for collars and waistbands and waistbands. In the future, when drying a load with
collars and waistbands, choose More Dry.
Drger is not level • Move dryer to an even floor space or adjust leveling legs
as necessary until even.
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