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GE HTDP120ED0WW Owner's Manual page 14

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Before you call for service...
Possible Causes
What To Do
Small amount of water
load size for steam
• If using the Steam Oewrinkle cycle, manually reduce
on floor in front of dryer
cgcle selected, excess steam
time. If using the Steam Refresh cycle, add more
inside cabinet end
garments to the load.
leaks out
Water on floor in back
Loose water hose connection to
• Tighten connection.
of dryer
Hose missing rubber washer at
• Install rubber washer provided with hose.
connection with valve
Water drips from door
Steam condenses
on inner door
• This is normal.
when opened after
a Steam Cycle
Cannot see steam at
Steam released at different
• This is normal.
beginning of cycle
time in cgcle
Cannot see steam at any
The steam nozzle might be
• Call 800.GECARES to order nozzle replacement kit
time during the cycle
clogged with debris from gour
WE2SM71 or to request a service technician to replace this
water supplg
for you.
Garments still wrinkled
Too mong garments
• Load fewer garments; manually increase time.
offer steam cycle
Dryer continues to
• Ensure Extended/Oewrinkle
Tumble option is not selected.
tumble after display
was selected
For the Steam Refresh cycle, Extended/Oewrinkle
says complete
will automatically be turned on and cannot be turned off.
Garments are wet offer
Lint filter not clean
• Clean lint filter
Steam cycle
Load is children/infant garments
• Usethe Steam Refresh cycle.
No numbers displayed
Drger is continuouslg
• This is normal. When the dryer senses a low level of
during cycle, only lights
monitoring the amount of
moisture in the load, the dryer will display the dry time
moisture in the clothes
Time Remaining
The estimated
time mog change
• This is normal.
jumped to a
when o smaller load than usual
lower number
is drging
Dryer is running but
The Extended/Dewrinkle
• This is normal. During Extended/Oewrinkle
Tumble, the
O0 is displayed in
Tumble option was chosen
time remaining is not displayed. The extended tumbling
Time Remaining
option lasts approximately 60 minutes; dewrinkle 30 minutes.
Clothes are still wet
The door was opened mid-cgcle.
• A dry cycle must be re-selected each time a new load
and dryer shuts off
The load was then removed from
is put in.
after a short time
the drger and o new load put in
without selecting o new cgcle
Small load
• When drying 3 items or less,choose Speed Dry or
Timed Dry.
Load was olreodg drg except
• Choose Speed Dry or Timed Dry to dry damp collars
for collars and waistbands
and waistbands. In the future, when drying a load with
collars and waistbands, choose More Dry.
Drger is not level
• Move dryer to an even floor space or adjust leveling legs
as necessary until even.



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