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Troubleshooting Tips - GE HTDP120ED0WW Owner's Manual

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Before you call for service...
Save time and moneg! Review the charts on the following pages,
or visit
You may not need to call for service.
Possible Causes
What To Do
Dryer doesn't start
Dryer is unplugged
• Make sure the dryer plug is pushed completely into
the outlet.
Fuse is blown/circuit breaker
• Check the house fuse/circuit breaker box and replace
is tripped
fuse or reset breaker. NOTE:Most electric dryers use
two fuses/breakers.
Drger doesn't heat
Fuse is blown/circuit breaker is
• Check the house fuse/circuit breaker box and replace
tripped; the dryer may tumble
both fuses or reset both breakers.Your dryer may tumble
but not heat
if only one fuse is blown or one breaker is tripped.
Gas service is off
• Make sure gas shutoff at dryer and main shutoff ore
fully open.
No heat temperature
• Select another heat setting.
Dryer shakes or
Someshaking/noise is normal.
• Move dryer to on even floor space, or adjust leveling legs
makes noise
Dryer may be sitting unevenly
as necessary until even.
Greasy spots on clothes
Improper use of fabric softener
• Follow directions on fabric softener package.
Drying dirty items
• Useyour dryer to dry only cleon items. Dirty items con
with clean ones
stain cleon items and the dryer.
Clothes were not
• Sometimes stains which cannot be seen when the clothes
completely clean
ore wet appear offer drying. Use proper washing procedures
before drying.
Lint on clothes
Lint filter is full
• Clean lint screen before each load.
Improper sorting
• Sort lint producers (likechenille)from lint collectors
Static electricity can attract lint
• See suggestions in this section under Static.
• Separate large loads into smaller ones.
Paper, tissue, etc., left in pockets
• Empty oil pockets before laundering clothes.
Static occurs
No fabric softener was used
• Try o fabric softener.
Bounce® Fabric Conditioner Dryer Sheets hove been
approved for use in oil GE Dryers when used in accordance
with the manufacturer's instructions.
Synthetics, permanent
and blends
can cause static
• Try o fabric softener.
• Adjust setting to Less Dry or Damp Dry.
• Try o fabric softener.
drying times
The Dry drgness level
was chosen but load is
still damp
Type of heat
Load consistsof a mixture
of heavy and light fabrics
Automatic drying times will vary according to the type
of heat used (electric, natural or LPgas), size of load,
types of fabrics, wetness of clothes and condition of
exhaust ducts.
• When combining heavy and light fabrics in o load,
choose More Drg if you ore using o sensor cycle.
Exhaust system is blocked
• Inspect and cleon exhaust system.




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