Before You - GE Monogram ZGU36GG Owner's Manual

Before You (;all For Service
Gas Cool:lop
Questions ?
Be/bre you
call./br
sovice...
PROBLEM POSSIBLE CAUSE
BURNERS DO NOT
LIGHT OR SPARK
RANDOMLY
BURNERS HAVE
YELLOW OR
YELLOW-TIPPED
• Make sure electrical plug is plugged into a live power outlet.
• Burner parts not replaced correctly.
• Slits in tile burner heads mav be clogged.
Burner parts not replaced correctly. See tile sealed burner assemblies
section.
Tile combustion quality of burner flames needs to be determined
FLAMES
visualE.
A. Yellow flames: Call for
service.
B. Yellow tipson outer cones:
Normal for LP gas.
g. Soft blueflames: Normal
for natural gas.
BURNER FLAMES
VERY LARGE
OR YELLOW
BURNER CONTROL
KNOB WILL NOT
TURN
SCRATCHES
(may appear as eraehs)
ON COOKTOP
GLASS SURFACE
AREAS OF
DISCOLORATION
ON THE COOKTOP
SURFACE
PLASTIC MELTED
TO THE SURFACE
PITTING (OR
INDENTATION)
OF THE COOKTOP
SURFACE
• If bm'ner flames look like (A), call for service. Normal bm'ner flames
should look like (B) or (C), depending on tile type of gas. With I,P
gas, solne yellow tii)ping on o/iter cones is
nori//al.
• If cooktop is connected to I,P gas, contact the person who installed
VO/lr cooktop or illade tile convelNion.
• When tile knob is at tile OFF position, it must be I)ushed in befi)re
it can be turned, and it can only be tin'ned in a counterclockwise
direction. When tile knob is at anv other position, it can be tin'ned
in either direction without being i)ushed in.
• Incorrect cleaning methods have been used. Scratches are not
remowd)le. Tinv scratches will become less visible in time as a
result of cleaning.
• Cookware with rough bottoms being used or coarse particles
(salt or sand) were between the cookware and the cooktop surfi_ce.
Cookware has been slid across the cooktop sm'tace. To avoid scratches,
use the recommended cleaning procedures. Make sm'e bottoms of
cookware are clean before use, and use cookware with smooth
bottolIlS.
• Food spillovers not cleaned before tile next use. See tile Gla,ss
Cool:l@ Su(_h_ e (leaning" section.
• Hot cooktop came into contact with plastic placed on tile hot
cooktop. See the Glass su(_h_e - Potential fn" permanent damag'¢ section
in tile Glass Cool:top Su@lce ( [_aning" section.
• A hot sugar mixture was spilled on the cooktop. Call a qualified
technician fin" replacement.
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