GE Appliances PHS925ST2SS Owner's Manual page 36

Before You Call For Service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Surface units do not Improper cookware . Wrong pan type. Use a magnet to check that cookware is
work properly or being used. induction-compatible. Use a flat induction-capable pan that meets
flashing power setting the minimum size for the element being used. See the Pan size and
shape section.
Pan is too smell . Pan size is below the minimum sizefor the element. See the Pan size
and shape section.
Pan not positioned correctly. . Center the pan in the cooking zone.
Pan detection/sizing Pan is improperly pieced. • Hake sure the pan is centered on the corresponding surface element.
not working properly Cooktop control improperly set.. Check to see that the control is set properly.
Surface unit setting Power sharing. . Check to see if power was being shared between two elements.
changed or turned Powersharing is activated when both elements in the same zone
off unexpectedly are activated and one element is set for Boost (H).The element that
is not set for Boost will change to a lower power level or turn off.
This is called Power Sharing.See Boost Mode and Power Sharing
sections of this manual for more detail.
High cooktop temperature. . Allow the internal fan to cool the cooktop.
Scratches (may appear Incorrect cleaning , Scratches are not removable. Tiny scratches will become
as cracks) on cooktop methods being used. less visible in time as a result of cleaning.
glass surface Cookware with rough bottoms , To avoid scratches, use the recommended cleaning
being used or coarse particles procedures. Hake sure bottoms of cookware are clean
Isalt or sand} were between before use, and use cookware with smooth bottoms.
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
Areas of discoloration Food spillovers not cleaned . See the Cleaning the glass cooktop section.
on thecooktop beforenextuse.
Hot surface on a model . This is normal. The surface may appear discolored
with a light-colored cooktop, when it is hot. This is temporary and will disappear
as the glass cools.
Plastic melted to Hot cooktop came into . See the Glass surface-potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting for indentation) Hot sugar mixture spilled , Call a qualified technician for replacement.
of the cooktop on the cooktop.
Oven light does Light bulb is loose. , Tighten or replace the bulb.
not work
Oven will not work Plug on range is not completely . Hake sure electrical plug is plugged into a live, properly
inserted in the electrical outlet grounded outlet.
A fuse in your home may * Replace the fuse or reset the circuit breaker.
be blown or the circuit
breaker tripped.
Oven controls improperly set. * See the Using the oven section.
Oven too hot. * Allow the oven to cool to below locking temperature.
36