Windows Users - LaCie d2 DL DVD±RW Drive User Manual

LaCie d2 DL DVD±RW Drive
User's Manual

8.2. Windows Users

The Problem
The drive is not
recognized by the
computer.
Questions to Ask
Is there an icon for the drive in
My Computer?
Does your computer's
configuration meet the minimum
system requirements for use with
this drive?
Is the drive's power supply
connected and turned on?
Did you follow the correct
installation steps for the specific
interface and operating system.
Are both ends of the
FireWire/USB cable firmly
attached?
Possible Solutions
Go into My Computer and look for an icon and drive letter
assigned to the LaCie drive. If the drive does not appear,
follow the rest of the Troubleshooting tips to isolate the
problem.
Check section 2.1. Minimum System Requirements
information.
Make sure that the power supply is properly connected (see
section 3.2. Connecting The Power
outlet the power supply is connected to is also turned on.
Review the installation steps under
Interface Cable – 3.3.2. Windows
•Disconnect the FireWire/USB cable, wait 10 seconds and
then reconnect.
•Ensure that the FireWire/USB connectors are properly
aligned. FireWire/USB cables can only be inserted one way.
Make sure that they are correctly oriented.
•Check that the FireWire/USB connectors are straight and
fully seated int he FireWire/USB ports.
•Only use certified FireWire/USB cables, such as the cables
provided with your LaCie drive.
If you have followed all of these steps and the drive is still not
recognized, shut down your computer, wait 3 to 5 minutes,
restart your computer and try again.
8. Troubleshooting
page 47
for more
Supply), and that the
3.3. Connecting The
Users.